Sep 23, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 DODGE DART. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHRYSLER DODGE JEEP RAM NORTH SAVANNAH (1100 CHATHAM PKWY, SAVANNAH, GA 31405, (912) 712-7900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER STATED THE MANUFACTURER WOULD NOT PROVIDE REIMBURSEMENT FOR THE REPAIRS DUE TO RECEIPT NOT BEING LEGIBLE. THE CONSUMER PROVIDED BANK STATEMENTS.*JS THE CONSUMER STATED THE VEHICLE WAS INSTALLED A FAULTY BATTERY AND REQUESTED TO BEREIMBURSED FOR THE PRICE OF THE BATTERY. THE VEHICLE WAS REPAIRED.
NHTSA ODI 11257378
Sep 16, 2019Electrical system
MY GRANDMA WAS DRIVING HER CAR IN TOWN AND THE DASH CLUSTER QUIT WORKING. I TRIED CHECKING FUSES AND DID NOT FIND ANYTHING SIMPLE TO FIX THE DASH CLUSTER TO QUIT WORKING. SHE TOOK THE CAR TO THE LOCAL DODGE DEALER WHERE THE CAR WAS PURCHASED. WHEN THEY ASKED WHAT HAPPENED EXPLAINED THAT THE DASH CLUSTER JUST QUIT WORKING. THEY SAID THAT IS VERY COMMON ISSUE. I THINK IT IS A SAFETY ISSUES BECAUSE YOU CAN'T SEE ANYTHING NO MPH, GAUGES OF ANY SORT FUEL, TEMPERATURE. WHEN OPERATING THE CAR YOU HAVE TO GUESS WHEN THE DASH CLUSTER IS NOT WORKING.
NHTSA ODI 11255571
Sep 16, 2019Electrical system
I WAS DRIVING MY CAR IN TOWN AND ALL OF A SUDDEN THE DASH CLUSTER QUIT WORKING. I WAS DRIVING ABOUT 30 MPH ON A SMALL TOWN CITY STREET. WHEN I TOOK MY CAR TO THE DEALERSHIP FOR REPAIR THEY SAID THAT IS A VERY COMMON PROBLEM. IF IT IS A VERY COMMON PROBLEM THEY TOOK A WEEK TO GET THE PARTS BECAUSE THEY CAN'T MAKE THEM TO REPAIR THE CARS AS THE DASH CLUSTERS ARE FAILING.
NHTSA ODI 11255624
Sep 11, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 DODGE DART. -THE VEHICLE DID NOT ENGAGE IN DRIVE. -HAD TO TURN VEHICLE OFF/ON SEVERAL TIMES. -POWER TRAIN. -THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA RECALL NUMBER: 19V293000 ( POWER TRAIN ), AND ALREADY WAS EXPERIENCING THE FAILURE. SEVERAL DEALERS CONTACTED INCLUDING SAN ANTONIO CHRYSLER/JEEP/RAM, 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, ALL CONFIRMED PARTS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
NHTSA ODI 11254647
Sep 10, 2019Transmission & drivetrain
I PURCHASED MY VEHICLE IN JULY OF 2014. IN MARCH OF 2017, I WAS DRIVING HOME FROM A TRIP OUT OF TOWN, WHEN THE VEHICLE LOST THE MEANS TO ACCELERATE. THE CAR WOULD ONLY REV, AND NOT ENGAGE IN ANY GEAR. I COASTED INTO A GAS STATION, WHERE I HAD TO WAIT FOR A TOW TRUCK TO TRANSPORT THE CAR TO THE DEALER. I WAS INFORMED THAT THE CLUTCH MASTER CYLINDER, RESERVOIR, AND CLUTCH KIT ALL HAD TO BE REPLACED, TO THE TUNE OF > $2000. I ESCALATED TO FCA UNDER THE X62 TSB, AND MY REPAIRS, AND A RENTAL WERE PROVIDED. NOW YESTERDAY, 9/9/19 AT 9:00AM, MY CLUTCH IS COMING DISENGAGED WHILE ACCELERATING, IN ALL 6 GEARS, 15-65 MPH AND I DROVE IT STRAIGHT TO THE DEALER. I WAS INFORMED THAT THE WARRANTY PERIOD ON THE PREVIOUS REPAIR EXPIRED 4 MONTHS AGO. I WAS ALSO INFORMED THAT THE PARTS WHICH FAILED PREVIOUSLY WERE REPLACED WITH ORIGINAL PARTS, WHICH WOULD LEAD TO ADDITIONAL FAILURE. IN DOING MY OWN RESEARCH, THE 2014 DODGE DART MANUAL TRANSMISSIONS ARE EQUIPPED WITH A CLUTCH DELAY VALVE. THE INTENTION OF THE CDV IS TO HELP INEXPERIENCED DRIVERS, BUT IN REALITY IS MAKES LAUNCHING JERKY, QUICK SHIFTING DIFFICULT, AND PREMATURE CLUTCH WEAR A REAL POSSIBILITY.
NHTSA ODI 11254335
Sep 9, 2019Transmission & drivetrain
MY VEHICLE HAS A MANUAL TRANSMISSION, A COUPLE OF WEEKS AGO WITHOUT ANY WARNING WHILE I WAS DRIVING ON THE HIGHWAY DOING ABOUT 60-65 MILES PER HOUR, MY CLUTCH DROPPED TO THE FLOOR AND I STARTED SMELLING MY CLUTCH BURNING. I DID NOT HAVE MY FOOT ON THE CLUTCH BECAUSE I WAS ALREADY IN SIXTH GEAR ON THE HIGHWAY. MY ENGINE STARTED BOGGING DOWN AND LUCKILY I WAS NEAR AN OFF RAMP AND WAS ABLE TO SAFELY GET OFF THE HIGHWAY. I WASN'T ABLE TO SHIFT INTO ANY GEAR, MY ENGINE WOULDN'T EVEN STAY ON IT KEPT STALLING. ITS BEEN ALMOST THREE WEEKS NOW AND NO ONE IS GIVING MY ANY ANSWERS AS TO WHAT IS GOING ON, ALL I AM BEING TOLD IS THAT THE FAILURE WAS DUE TO MY DRIVING. MY CAR HAS A LITTLE OVER 43,000 MILES, NOTHING MORE AND MY CLUTCH IS NOW IN PIECES. SOME OF MY CLUTCH IS PERMANENTLY ON MY FLYWHEEL NOW. I HAVE BEEN DRIVING A MANUAL TRANSMISSION FOR OVER NINE YEARS AND HAD DRIVEN SEVERAL VEHICLES AND HAVE NEVER BURNT OUT MY CLUTCH. MY WARRANTY THROUGH CAR MAX WILL NOT COVER IT, NO ONE WANTS TO EVEN LOOK AT MY ISSUE BECAUSE ALL THEY HEAR IS CLUTCH FAILURE AND ITS AUTOMATICALLY MY FAULT.
NHTSA ODI 11254036
Sep 4, 2019Steering
WHEN TRAVELING ON THE INTERSTATE, I EXPERIENCED SHAKING IN THE STEERING WHEEL AND A RUMBLE NOISE. I THOUGHT IT WAS A WHEEL BEARING BUT MY MECHANIC HAS DIAGNOSED IT AS THE RIGHT FRONT CV AXLE SHAFT, CENTER SUPPORT BEARING NEEDING REPLACED.
NHTSA ODI 11253136
Aug 28, 2019Transmission & drivetrain
2014 DODGE DART. CONSUMER WRITES IN REGARDS TO MOTOR DEFECT. *LD THE CONSUMER STATED THE GEARSHIFT CABLE AND GROMMET FAILED. *JS
NHTSA ODI 11245718
Aug 28, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 DODGE DART. THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO BILL LUKE CHRYSLER JEEP DODGE RAM (2425 W CAMELBACK RD, PHOENIX, AZ 85015, 602-249-1234) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11252108
Aug 27, 2019Transmission & drivetrainBackup camera & sensors
TL* THE CONTACT OWNS A 2014 DODGE DART. WHILE THE CONTACT WAS ATTEMPTING TO DRIVE IN REVERSE, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. ALSO, THE CHECK ENGINE AND GEAR SHIFTER WARNING INDICATORS ILLUMINATED. FURTHERMORE, THE BACK UP CAMERA WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO FEDERICO CHRYSLER DODGE JEEP RAM (1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, 618-254-1000) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE DETACHED FROM THE TRANSMISSION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 44,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11246655
Aug 27, 2019
MY SHIFTER CABLE HAS BROKE ON MY CAR. I'M BEING TOLD THERE IS A RECALL ON THIS PART BUT THERE IS NOTHING DODGE CAN DO ABOUT THIS UNTIL NOVEMBER DUE TO NOT HAVING A PART YET. THEREFORE I AM STUCK WITH A UNDRIVABLE 2014 CAR THAT CANT BE FIXED AND NO ONE WILL DO ANYTHING TO HELP ME FIX IT NOR WILL THEY PUT ME IN A RENTAL UNTIL THE PART COMES IN. I'VE ALSO BEEN TOLD THEY CANT DO ANYTHING TO GET THE CAR BACK ON THE ROAD UNTIL THE PART COMES IN. I'M CONFUSED AS TO WHY I HAVE EVEN GOTTEN A RECALL NOTICE ON A PART DODGE CAN NOT FIX OR WHY THEY CANT AT LEAST GET MY CAR FIXED ENOUGH TO BE ON THE ROAD UNTIL THIS PART COMES IN. THIS WILL BE MY FIRST AND LAST DODGE AND I WILL FILE A COMPLAINT WITH THE BBB AS WELL.
NHTSA ODI 11246692
Aug 26, 2019Transmission & drivetrain
BUSHING RECALL APRIL 2019. CAR UNABLE TO DRIVE, STUCK IN GEAR AUGUST 19, 2019. NO PARTS AVAILABLE ACCORDING TO ANY DODGE DEALERS WITHIN A 50 MILE RADIUS. UNABLE TO DRIVE , THE CAR IS A LEMON NOTHING MORE THAN A YARD ORNAMENT. NEED TRANSPORTATION FOR WORK, NO PUBLIC TRANSPORTATION IN RURAL SOUTH, UNACCEPTABLE FROM MANUFACTURE. IF MANUFACTURE CAN'T FIX, THEY SHOULD PROVIDE FREE RENTALS UNTIL CAR CAN BE FIXED.
NHTSA ODI 11246554
Aug 21, 2019Transmission & drivetrain
FOR OVER 2 YEARS MY DODGE DART 2014 BOUGHT BRAND NEW OFF A CAR LOT HAS BEEN HAVING PROBLEMS WITH THE TRANSMISSION. MULTIPLE TIMES WHILE DRIVING IT WOULD SHIFT INTO 1 ST GEAR AND READLINE THE RPM TACH METER AND WOULD NOT SHIFT BACK UP TO ITS PROPER GEAR. I HAVE TO RESET THE BATTERY AFTER DISCONNECTING IT FOR 15MINS AND THEN SOMETIMES IT WILL CONTINUE TO OPERATE PROPERLY. THIS HAS BEEN GOING ON FOR OVER 2 YEARS. MY CAR HAS LESS THAN 40,000 MILES ON. DODGE IS JUST NOW DOING RECALLS FOR THIS PROBLEM WHICH IS RELATED TO THE TRASMISSION BUSHING CABLE. JUST NOW AFTER ITS BEEN HAPPENING FOR OVER 2 YEARS THEY ARE TRYING TO OFFER RECALLS. I STILL HAVE YET TO BE NOTIFIED OFFICIALLY REGARDING THIS MATTER THRU THE MAIL OR A PHONE CALL, EMAIL EVEN. I HAD TO CALL CORPORATE TO ASK. CORPORATE TOLD ME SOMETHING WOULD COME IN THE MAIL NEAR THE END OF AUGUST. ITS THE END OF AUGUST NOW AND STILL NOTHING. THEN THEY SAID TO CONTACT LOCAL DODGE DEALERSHIPS AND INQUIRE ABOUT PARTS IF THEY HAD ANY IN STOCK. THEY DIDN'T. I DON'T EVEN DRIVE THE CAR BECAUSE OF THIS ISSUE. DODGE NEEDS TO COMPENSATE ME BACK IN FULL AND BUY BACK THE CAR OR BE SUED AND SHUT DOWN AND NO LONGER ALLOWED TO MANUFACTURE THESE PIECES OF [XXX]. THIS IS INSANITY. I WILL NEVER BUY ANOTHER AMERICAN BRAND CAR EVER AGAIN. ALSO THE GAS CAP FELL OFF THE CAR AND THE ELECTRONIC MOTOR IS STRIPPED OR DEFECTIVE. EVERY TIME I PRESS THE BUTTON ON THE DRIVER SIDE OF THE DOOR TO OPEN THE GAS CAP TO REFILL IT MAKES A LOUD NOISE FOR THE ENTIRE DURATION OF HOLDING DOWN THE BUTTON. DODGE SAID THERE IS NO RECALL ON THAT. THE FRONT WINDOWS ALSO FOG UP FOR NO REASON WHEN ITS COLDER. I'M TALKING ABOUT ON THE INSIDE OF THE CAR. SHODDY CRAFTSMENSHIP AND SHOULD BE SUED. TY FOR READING THIS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11245564
Aug 20, 2019Electronic Stability Control (esc)
THIS MONTH MY CHECK ENGINE LIGHT CAME ON, WHEN I WENT TO GET IT DIAGNOSED/REPAIRED, I WAS TOLD IT WAS A KNOCK SENSOR. I GOT IT REPLACED AND LESS THAN A DAY LATER THE CHECK ENGINE LIGHT WAS BACK ON. I WENT BACK TO THE REPAIR SHOP, THEY REPLACED THE SENSOR AGAIN, BECAUSE IT WAS THE SAME CODE, BUT THIS TIME WITH AN OEM PART FROM DODGE. THE CHECK ENGINE LIGHT CAME BACK ON AGAIN A DAY LATER AND NOW I AM BEING TOLD THE PCM NEEDS TO BE REPLACED. I DID SOME RESEARCH AND THE 2013 MODEL OF MY CAR HAD THIS PROBLEM AND IT WAS A RECALL. MY VEHICLE ONLY HAS 77,000 MILES ON IT, I AM STILL PAYING FOR IT. THESE TYPES OF MAJOR REPAIRS ON A CAR IS RIDICULOUS. I USED TO WORK IN THE REPAIR SECTOR, SO I KNOW IT'S NOT UNHEARD OF, BUT THIS CAR SHOULD DEFINITELY NOT BE NEEDING A NEW COMPUTER ALREADY. IT DOESN'T MATTER WHAT THE CAR IS DOING. WHEN THE LIGHT IS CLEARED, IT COMES BACK ON WITHIN A DAY (I DRIVE ABOUT 14 MILES A DAY ROUND TRIP BACK AND FORTH TO WORK).
NHTSA ODI 11245250
Aug 19, 2019Brakes
THE PARKING BRAKE IS INOPERABLE. THE EMERGENCY BRAKE MECHANISM IN THE REAR CALIPERS HAS BECOME SEIZED AND PULLING THE E-BRAKE LEVER WILL NOT ENGAGE THE EMERGENCY BRAKES, WHICH ALLOWS THE VEHICLE TO ROLL FREELY. PRIOR MODEL YEAR (2013) ALREADY HAVE AN ACTIVE RECALL FOR THIS ISSUE, HOWEVER NEWER MODEL YEARS (2014-2016) DO NOT.
NHTSA ODI 11245022
Aug 1, 2019Transmission & drivetrainBrakesEngine
WHEN MY CAR IN THE WINTER TIME WARMS UP THE FAN DOESN'T WORK UNLESS I OPEN UP MY ENGINE HOOD AND IT COOLS DOWN NOW THIS CAN BE ANYWHERE FROM 2 MINUTES ME RUNNING MY CAR ATTENDANCE DOESN'T MATTER WHEN I TURN ON THE AIR-CONDITIONING IT SHAKES MY WHOLE CAR I AM TOLD IT IS NOTHING I DON'T BELIEVE IT MY TRANSMISSION WHEN I PRESS ON THE GAS BECAUSE VERY SLOW AND JERKS A WHOLE CAR AND EMOTION I TOLD THEM ABOUT THIS SINCE I HAD THE CAR AND MY BRAKES ON THE FIRST CAR THAT I HAD MY BRAKES WENT OUT AND IT AFTER I KEPT COMPLAINING ABOUT IT FOR SIX WEEKS AND THEN THEY TRADED ME FOR THE 2014 DODGE DART MY CAR HAS 22500 MILES ON IT NONE OF THIS SHOULD BE HAPPENING WHEN I TAKE IT TO MY DODGE DEALERSHIP THEY THINK THAT IT'S NOTHING IN PRETTY MUCH TELL ME I GOT WHAT I PAID FOR I'D LIKE TO KNOW IF THERE'S BEEN OTHER COMPLAINTS ABOUT THE ENGINE TRANSMISSION AND THE BRAKES NOT TO MENTION A WHOLE LOT OF OTHER THINGS THAT I DON'T EVEN WANT TO GO INTO IT SAYS BELOW TO PUT DOWN A DATE I'M GOING TO PUT DOWN A DATE FOR THIS IS JUST AN ONGOING THING ALWAYS
NHTSA ODI 11241036
Jul 24, 2019Transmission & drivetrainCrash
IT STARTED BACK IN APRIL. MY CAR WOULDN'T GO INTO REVERSE. IT STARTED FLASHING THE R ON THE DASH THEN NEXT TO THE GEAR SHIFT. I TOOK IT INTO THE SHOP. IT THEN STARTED NOT GOING INTO REVERSE OR DRIVE. NOT ONLY WOULD THE LIGHTS FLASH AT ME BUT IT WOULD SAY PLACE VEHICLE INTO NEUTRAL THEN DRIVE OR REVERSE. IT ENDED UP TOWED ONCE BECAUSE T WOULDN'T GO ANYWHERE. THE SERVICE ENGINE LIGHT POPPED UP. IT SAID ALL MY GEARS WERE NOT FOUND. IT HAS BEEN IN AND OUT OF THE SHOP 7 TIMES FOR THIS SAME REASON. IT WON'T REVERSE AND/OR WON'T GO INTO DRIVE. THE GEAR SHIFT ALSO POPPED INTO PARK GOING DOWN THE INTERSTATE. MOST RECENTLY I HAD A COLLISION WHERE IT WAS SUPPOSE TO BE IN REVERSE AND ENDED UP GOING FORWARD AND HITTING A PARKED VEHICLE. MY VEHICLE IS STILL NOT FIXED AND I OWE MONEY ON IT. MY BRAKES HAVEN'T BEEN WORKING CORRECTLY AND I KNOW THEY ARE STILL GOOD BECAUSE MY MECHANIC DAD AND BOYFRIEND HAVE CHECKED THEM. THE CRUISE WILL GO OFF RANDOMLY AND THE TOUCH SCREEN GOES WHITE, BLACK AND BACK ON. THERE IS AN OPEN RECALL WITH NO REMEDY. I DO NOT FEEL LIKE THIS IS THE CAUSE. ALSO, I AM HAVING PROBLEMS GETTING THE IGNITION TO RELEASE MY KEY. DODGE HIRED AN INVESTIGATOR. IT TOOK MY CAR BEING HIT BEFORE THEY DECIDED TO TAKE ACTION. I FEEL LIKE I'M DRIVING A DEATH TRAP THAT I CAN'T GET OUT OF AND USUALLY HAVE ONE TO 3 KIDS IN MY CAR. I'D RATHER NOT HAVE A SERIOUS ACCIDENT BECAUSE THIS CAR IS A PIECE OF (XXX).
NHTSA ODI 11234514
Jul 18, 2019Transmission & drivetrain
I PULLED UP INTO MY DRIVEWAY, I STARTED TO PUT MY CAR IN PARK, AND IT WOULD NOT GO IN TO PARK. IT FELT LIKE THE ENTIRE SHIFTER WAS BROKEN OR LOOSE, AS IT WOULD FREELY MOVE UP AND DOWN WITHOUT ACTIVELY PUTTING THE CAR IN PARK, NEUTRAL, REVERSE OR DRIVE. I COULD NOT PULL MY KEY OUT, I HAD NO OTHER OPTION, BUT TO PULL THE EMERGENCY BRAKE, AND UNPLUG MY BATTERY. I FINALLY FIGURED OUT HOW TO PULL THE KEY OUT OF THE FOB, SO THAT I DIDN'T HAVE TO LEAVE MY KEYS IN THE CAR. THIS WAS IN MID TO LATE APRIL. I WENT ONLINE TO SEE IF I COULD TROUBLESHOOT AND FOUND OUT THAT THERE WAS A RECALL ON THE SHIFTER CABLE BUSHING, WHICH IS EXACTLY WHAT WAS MISSING FROM MY CAR. I OBSERVED THE SHIFTER CABLE WAS NO LONGER ATTACHED, AND THAT IS WHY THE VEHICLE COULD NOT BE SHIFTED INTO ANY GEARS. IT IS NOW JULY 18TH, AND I STILL HAVE NOT BEEN ABLE TO USE MY VEHICLE. NO ONE CAN FIX IT, DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER RECALL NUMBER IS V34, AND THE NHTSA RECALL NUMBER IS 19V-293. THE RECALL STARTED APRIL 11TH 2019 AND I HAVE YET TO SEE ANYTHING FROM DODGE. I HAVE BEEN PUT ON A LIST TO BE MADE AWARE WHEN A PART IS AVAILABLE, BUT NOW I AM GETTING UPSET BECAUSE I CAN NO LONGER SUSTAIN NOT HAVING A WORKING CAR, ESPECIALLY ONE THAT I PAY FOR EVERY MONTH.
NHTSA ODI 11233163
Jul 11, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 DODGE DART. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. DAVE DENNIS DODGE/JEEP/CHRYSLER (4232 COLONEL GLENN HWY, DAYTON, OH 45431) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO AVAILABLE. *TR*JB
NHTSA ODI 11230991
Jul 10, 2019Transmission & drivetrain
I HAVE BEEN HAVING DIFFICULTY SHIFTING GEARS AFTER THE CAR HAS WARMED UP. THIS HAS BEEN GOING ON FOR ABOUT 2 MONTHS NOW.IT HAS GOTTEN SO BAD THIS PAST WEEK THAT IT ALMOST LEFT ME STRANDED 40 MILES FROM HOME WHEN I HAD STOPPED FOR FUEL. I HAD PUT IT IN NEUTRAL WITH THE EMERGENCY BREAK ON, AND IT JUST WOULD NOT GO INTO ANY GEAR WHEN I TRIED TO LEAVE.AFTER COOLING FOR ABOUT 20 MINUTES, I FINALLY MANAGED TO CATCH A GEAR AND GO. SOMETIMES, IT WILL SLIP OUT OF FIRST OR SECOND GEAR INTO NEUTRAL, WHILE IN MOTION. THIS MORNING MY HUSBAND ATTEMPTED TO MOVE IT INTO THE GARAGE DUE TO A STORM APPROACHING AND HE COULD NOT GET IT INTO ANY GEAR AND THE CLUTCH STUCK TO THE FLOOR. WE HAVE NOT DRIVEN IT SINCE YESTERDAY, SO IT WASN'T EVEN WARM. MY HUSBAND AND I PUSHED IT INTO THE GARAGE.
NHTSA ODI 11230900
Jul 9, 2019Brakes
TL* THE CONTACT OWNS A 2014 DODGE DART. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS APPLIED, BUT WAS DIFFICULT TO DEPRESS. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKE AND BRAKE FLUID LOW WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE LINE NEEDED TO BE REPAIRED. THE CONTACT CALLED ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA, 770-942-1102), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 33,000. *BF *TR
NHTSA ODI 11230365
Jun 29, 2019
WHEN THE ENGINE IS SHUT OFF THE KEY WILL NOT COME OUT OF THE IGNITION UNTIL THE GEAR SHIFT KNOB IS JIGGLED. THIS IS REOCCURRING FREQUENTLY OVER THE LAST YEAR.
NHTSA ODI 11228429
Jun 28, 2019BrakesCrash1 injury
I WAS COMING UP TO A RED LIGHT AT AN INTERSECTION. WHEN COMING TO A STOP, THE BRAKES LOCKED UP AND WAS UNABLE TO STOP AND REAR ENDED ANOTHER VEHICLE.
NHTSA ODI 11223110
Jun 28, 2019SteeringElectronic Stability Control (esc)Engine
FIRST OF ALL, WHEN STEERING TO TURN THERE IS A CRACKING NOISE. IT GIVES THE FEELING THAT THE STEERING SYSTEM IS GONNA BREAK. SECOND MAIN PROBLEM IS THAT CAR SHUTS COMPLETELY DOWN WITH NO REASON WHEN BREAKING. THIS JUST HAPPEN TO ME THIS MORNING. I WAS STOPING BECAUSE OF A RED LIGHT AND THE CAR SHUT DOWN THERE. I COULD NOT TURN IT ON AFTER A FEW MINUTES MIN WHILE I WAS COMPLETE STOPPED IN THE MIDDLE OF THE ROAD. THIS IS PRETTY DANGEROUS IF IT HAPPENS WHILE DRIVING IN THE FREEWAY...
NHTSA ODI 11223119
Jun 25, 2019Speed controlBrakes
VEHICLE MADE WEIRD NOISES AS SOON AS IT WAS PUT IN DRIVE SHORTLY AFTER BEING TURNED ON. WAS DRIVING ON A 45 MPH ROAD WHEN I COULD NO LONGER ACCELERATE AFTER THE FIRST GEAR WHILE TURNING INTO THE FREEWAY. WAS FORCED TO PULL OVER AND RESTART THE VEHICLE WHICH WAS ABLE TO PUT INTO FIRST GEAR AND AFTER SECOND GEAR BEGAN TO REV UP AN NO ACCELERATION HAPPENED. WAS UNABLE TO MAKE IT TO WORK AND TRIED TO TEST IT 'OUT AGAIN, BUT UNFORTUNATELY ITS STILL FAILING. MY VEHICLE IS UNDRIVABLE AND NOW NEED TO PAY OUT OF POCKET FOR REPAIRS OF A RECALL THAT IS STILL "PENDING". MINE & MY CHILDREN'S SAFETY WAS ON THE LINE. WE WERE LUCKY IT WAS NOT RUSH HOUR. I HAVE ATTACHED THE LETTER I RECEIVED FROM THE FAC US LLC STATING THIS IS A DEFECTED VEHICLE. WHICH IS A LETTER IN ACCORDANCE WITH THE NTMVSA.
NHTSA ODI 11222600