What 146 owners told NHTSA about the 2014 Dodge Challenger Srt

: The vehicle’s steering wheel intermittently hardens or "locks" while in motion, making it extremely difficult to maneuver and creating a severe safety hazard. This issue remains unresolved despite two separate professional repair attempts. The first attempt cost $600.00, and the second attempt at a different facility cost $1,500.00. Despite a total expenditure of $2,100.00, the steering failure persists. The defect appears to be a systemic failure within the Electric Power Steering (EPS) or associated control modules/wiring that is not being corrected by standard repair procedures. The vehicle remains dangerous to operate.

NHTSA ODI 11734553

Steering wheel locks up at while driving making it very hard to turn. The dealerships, wants $200/300 for a diagnostic fee and $3k to repair it. This has been reported for years now as you can se with the other complaints. Dealerships must be held accountable for such safety hazards. Thousands of these cars are on the road and millions of lives are in danger. You are our voice please speak up for the consumer. Thanks

NHTSA ODI 11706014

A car pulled out in .frount of me doing 45 he was making a right turn light turned yellow would of made the crossing but had to swerve to miss the car and hit a pole causing frount end damage,estimate repaired 6000.00to 7500.00 in damages air bags did not deploy police,officer. Made a report and said that they should of deployed in the report I just bought the car from dodge of Oxnard. And found out they do all of the inspections on the car and not one recall was done think the car was from ‘rental company.80,000 miles still on warranty pd cash 26000.00 looking for help about the air bags not deploying fixing car.but was told to wait .have car inspection first

NHTSA ODI 11468921

The contact owns a 2014 Dodge Challenger. The contact stated that there was an abnormal sound coming from the steering wheel. The steering wheel felt loosened at one moment and then grabbed the next. The warning light that referred to the vehicle's ability to steer with the road conditions may be compromised. The contact had taken the vehicle to the dealer however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 74,000. Consumer stated her car was not part of a recall.

NHTSA ODI 11422340

DRIVING MY 2014 DODGE CHARGER CAR AND THE ELECTRIC POWER STEERING CAUSE MY STEERING HARD TO TURN. WITH NO WARRANT. GOOD THING I WAS NOT ON I-10 HWY. I WAS ON THE STREET.I COULD HAVE BEEN KILL. I ALMOST HIT A CAR. THINKING IT WAS GOING TO GO AWAY BECAUSE IT WAS WORKING FINE. THEN THE DEALER SAID THE POWER STEERING NEED CHANGING. THOUSAND OF PEOPLE IS HAVING THAT SAME PROBLEM.

NHTSA ODI 11405373

ISSUE STARTED WITH POWER STEERING GOING OUT FOR A FEW SECONDS IN 2014 DODGE CHALLENGER ONLY 38,000 MILES (HAPPENED TWICE) THEN BEFORE IT COULD GET SERVICED POWER STEERING WENT OUT WITH SERVICE LIGHT ON (POWER STEERING RESUMED IN ABOUT 5 MINUTES WHILE I WAS TRYING TO GET TO A SAFE PLACE, SERVICE LIGHT WENT OUT ALSO). I WAS IN A DRIVE THRU LANE, AS I LEFT IT AND APPROACHED ROAD TO TURN RIGHT ON A 45 MPH RD IS WHEN THE STEERING WENT OUT FOR THE 5 MINUTES. REALLY DANGEROUS, SHOULD BE RECALLED FOR FREE REPAIR

NHTSA ODI 11343468

THE POWER STEERING FLUID EVAPORATES IN THE RESERVOIR (THE DODGE DEALER TOLD ME THIS AFTER I HAD THE FLUID CHECKED AND FILLED IN 2018 BECAUSE OF STEERING PROBLEM) AND CAUSES THE STEERING TO BECOME VERY RIGID WITH QUICK TURNING. I HAD TO MAKE A SUDDEN QUICK RIGHT TURN TO AVOID A CAR IN FRONT OF ME (LOCAL STREET) AND THE CAR WOULD NOT TURN AS I NEEDED. THE STEERING GROANED. THE STEERING FELT VERY DANGEROUS AND THIS WAS TOTALLY UNEXPECTED. I AM HAVING IT SERVICED THIS WEEK AGAIN TO CHECK THE STEERING FLUID.*DT THE CONSUMER HAD A SECOND OPINON WHO ADVISED THE POWER STEERING FLUID WAS LEAKING. *JS

NHTSA ODI 11315828

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT STATED WHILE DRIVING AT 25 MPH, WHEN THE VEHICLE STALLED AND LOST MOTIVE POWER IN THE ROADWAY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO HANLEES CHRYSLER DODGE JEEP RAM OF NAPA LOCATED AT 333 SOSCOL AVE, NAPA, CA 94559, WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THE FAILURE WAS INTERMITTENT. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 57,362. *DT*JB*DT CONSUMER STATED WHEN THE VEHICLE DIES, LIGHTS, POWER STEERING AND POWER BRAKES ALL SHUT DOWN.*JB

NHTSA ODI 11307547

ONE DAY I TRY TO TURN ON MY CAR, AND IT WAS NOT TURNING TYLER WAS A MESSAGE TO CHECK THE STEERING WHEEL FLUID, THE STEERING WHEEL WAS SO HARD TO MANEUVER, I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS THE STEERING WHEEL PUMP, WHICH WAS REALLY ODD OF THEM BECAUSE MY CAR IS A LOW MILEAGE CAR STILL. I HAVE SEEN THERE IS A SIMILAR RECALL FOR CARS THE SAME YEAR AND MAKING MODEL AS MINE.

NHTSA ODI 11268267

MY CAR SHUT DOWN AFTER EVERY LIGHTS ON MY DASHBOARD APPEARED. WOULD CRANK AND THERE WAS NO WARNINGS AHEAD OF TIME TO LET ME KNOW THERE MAY HVE BEEN ANY ISSUES. WHEN MY CAR SHUT DOWN I WAS IN DRIVE ON MY BRAKES AT A LIGHT. HAD TO HAVE MY CAR TOWED TO DEALERSHIP TO FIND OUT IT WAS THE ELECTRONIC POWER STEERING PUMP $1800.00 LATER.

NHTSA ODI 11253258

WHEN MAKING A TURN THE STEERING WHEEL LOCKS UP MAKING IT VERY HARD TO TURN

NHTSA ODI 11196148

I WAS LEAVING MY HOUSE BACKING OUT TO TURN LEFT THE STEERING WHEEL WAS VERY TIGHT AND HARD TO TURN WHILE MAKING A LOUD NOISE AND AS I LEFT THE STORE IT DID IT AGAIN. I WENT HOME TO TURN INTO THE LANE THE SAME PROBLEM THIS. I WORLD LOVE TO ENJOY MY CAR SOMETIMES.

NHTSA ODI 11171059

THE POWER STEERING BECOMES VERY RIGID AND DIFFICULT WHEN MAKING A QUICK OR SLOW LEFT TURN WHEN DRIVING ON THE ROADWAYS. IN A PARKING LOT THE STEERING WHEEL BECOMES DIFFICULT TO TURN LEFT AS YOU MANEUVER OUT OF A SPACE. THE STEERING BECOMES RIGID AS THE CAR MAKES A GROANING/GRINDING NOISE. THE CAR ALSO MAKES A WHINING/HIGH PITCH NOISE WHILE TURNING. NO CAR I HAVE EVER OWNED PERFORMED LIKE THIS. IT HAS GOTTEN SLOWLY BUT STEADLIY WORSE AND NOW I HAVE BECOMED CONCERNED FOR MY SAFETY. THE CAR ONLY HAS 48,800 MILES. THE PROBLEM STARTED ABOUT 8 MONTHS AGO. I WILL NOW HAVE IT LOOKED AT BY A MECHANIC THIS WEEK. ITS POSSIBLE THE POWER STEERING IS FAULTY, OR THE RACK AND PINION. THE POWER STEERING FLUID HAS NOT BEEN CHECKED BY ME SINCE OWNING IT AT 38,000 MILES. I NEED TO CHECK ASAP. THE STEERING FLUID RESERVOIR IS HIDDEN BEHIND THE FRONT PASSENGER WHEEL WELL, SO THIS MAKES IT MORE DIFFICULT FOR THE AVERAGE PERSON TO CHECK QUICKLY.

NHTSA ODI 11072180

I HAVE A 2014 DODGE CHALLENGER. I WAS DRIVING AND MADE A LEFT HAND TURN AND THEN MY ABS CAME ON AND NOW I CANT USE MY CRUSE CONTROL AND I CANT TURN THE TRACTION CONTROL OFF OR ON . CALL DODGE AND THEY ARE TELLING ME IT IS A CLOCK SPRING IN THE STEERING COLUMN AND THE PRICE IS $589.00 AND THE LABOR WILL BE ABOUT $300.00. I THINK THAT'S IS A BAD PART TO PUT IN A CAR.

NHTSA ODI 11055885

GOT NOTICE ON RECALL OF ALTERNATOR WITH POSSIBLE STEERING MALFUNCTION, WAS TOLD THAT REMEDY WON'T BE FOR 5 MONTHS . SEEMS LIKE THIS SHOULD BE ADDRESSED ASAP.

NHTSA ODI 11039492

HAD TO REPLACE RACK & PINION STEERING AT 40,000 MILES. DIFFICULT TO STEER ESPECIALLY TO THE LEFT. ON ONE OCCASION WHEN EXITING A LEFT HAND CURVE THE VEHICLE DID NOT WANT TO TURN BACK TO THE RIGHT. I HAVE GOOGLED THE PROBLEM AND HAVE LEARNED THAT THERE HAVE BEEN NUMEROUS REPORTS OF SIMILAR PROBLEMS BUT DODGE HAS NOT ISSUED A RECALL. I WAS ADVISED THAT MINE WAS NOT COVERED UNDER WARRANTY SO I HAD IT REPLACED VIA AN INDEPENDENT MECHANIC. I HAVE ATTEMPTED TO RECEIVE REIMBURSEMENT FROM DODGE BUT THEY REFUSE. AT TIMES WHEN THE VEHICLE WAS STOPPED OR MOVING SLOWLY, IT LITERALLY TOOK BOTH HANDS TO TURN THE STEERING WHEEL. THE VEHICLE HAD 22,000 MILES WHEN I PURCHASED IT. I THOUGHT THE STEERING WAS JUST "STIFF" BUT NOW I REALIZE THAT THERE WAS A PROBLEM WITH THE STEERING WHEN I BOUGHT THE VEHICLE. I COULD NOT BELIEVE THE DIFFERENCE AFTER REPLACEMENT OF THE RACK & PINION. I CAN NOW TURN THE WHEEL WITH ONE FINGER. THIS APPEARS TO ME TO BE A SERIOUS SAFETY ISSUE AND QUESTION WHY DODGE HAS NOT ISSUED A RECALL, PARTICULARLY WITH AS MANY CASES I ALONE HAVE FOUND OF SIMILAR PROBLEMS.

NHTSA ODI 11003280

MY SON LOST POWER WHILE DRIVING, LIGHTS AND STEREO WENT CRAZY. CAR SHUT DOWN AND LIGHTS AND STEREO STILL GOING WHEN TOW TRUCK ARRIVED TO TOW TO HOUSE 40 MINUTES LATER. HAD TO DISCONNECT BATTERY TERMINAL TO SHUT EVERYTHING DOWN. FORTUNATELY MY SON WAS NOT HURT OR ANY ONE ELSE.

NHTSA ODI 11002679

A "SERVICE POWER STEERING SYSTEM" MESSAGE APPEARED ON THE EVIC SCREEN WHILE DRIVING AT 40 MPH WITH CRUISE CONTROL ENGAGED WITH FAILURE OF THE ELECTRO-HYDRAULIC STEERING MOTOR. MANUAL STEERING REMAINED FUNCTIONAL WITH SIGNIFICANTLY HIGHER TURNING RESISTANCE (AS STATED IN OWNER'S MANUAL) FOR RECOVERY TO A NEARBY PARKING LOT. VEHICLE WAS TOWED TO A LOCAL DODGE DEALER SERVICE CENTER FOR REPAIR. INVESTIGATION REVEALED FAILURE OF THE ELECTRONIC POWER STEERING HYDRAULIC UNIT CONTROL, WARRANTING REPLACEMENT OF THE RACK AND PINION ASSEMBLY UNDER WARRANTY. THE FAILURE WAS PRECEDED BY AN ASSOCIATED MIL APPROXIMATELY 4 DAYS PRIOR, WITH COMPLETE FAILURE OCCURRING THEREAFTER WHILE (WHILE WAITING FOR NEXT AVAILABLE DODGE SERVICE APPOINTMENT OPENING).

NHTSA ODI 10780815

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 115 MPH, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE OCCURRED ON THREE OCCASIONS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 500.

NHTSA ODI 10643270

CAR DID A CURB CHECK AND THE STEERING KNUCKLE BROKE ALONG WITH EVERYTHING ELSE ON THE PASSENGER FRONT SIDE WITH THE WHEEL FALLING OFF AND FOLDING UNDER THE CAR TAKING OUT THE FRONT WHEEL WELL FENDER AND CRACKING THE WINDSHIELD. *TR

NHTSA ODI 10607440