Mar 10, 2015Electrical systemBrakesCrash
TL*THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO BRAKE, THE BRAKES FAILED AND THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO AN ANIMAL AND INTO A RETAINING WALL. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THE ELECTRONIC STABILITY CONTROL FAILED. THE VEHICLE WAS REPAIRED BUT THE REPAIRS TO THE VEHICLE WERE UNKNOWN. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
NHTSA ODI 10693313
Mar 9, 2015Electrical system
TL*THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10693026
Mar 4, 2015Electrical system
TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10692085
Feb 23, 2015Transmission & drivetrainElectrical system
I AM WANTING TO COMPLAIN ABOUT HOW LONG THIS PART IS TAKING TO FIX THE RECALL P60 ALTERNATOR PROBLEM. CHRYSLER KNOWN ABOUT THIS PROBLEM JULY LAST YEAR, FINALLY ISSUED A RECALL END OF NOVEMBER AND STATES THAT THERE IS NO PART TO FIX AT CURRENT TIME. MY CHALLENGER IS AN EVERYDAY DRIVER. I DRIVE ON INTERSTATES AND HWYS EVERYDAY. KNOWING MY CAR COULD STALL AT ANYTIME WITHOUT WARNING ISN'T A GOOD FEELING TO HAVE EVERYDAY. THIS COULD CAUSE INJURIES OR EVEN WORSE FATALITIES ON THE INTERSTATES IF THIS OCCURS. I THINK MANUFACTURER HAS HAD PLENTY OF TIME TO GET A PART TO FIX THE PROBLEM BY NOW. I HAVE TRIED CALLING THE HOTLINE NUMBER ON THE RECALL AND THEY JUST SAY THEY HAVE NO IDEA WHEN THE PART WILL BE AVAILABLE. I'M SORRY BUT IF THIS IS SOMETHING THEY MAKE EVERYDAY IN A PLANT THEY SHOULD OF ALREADY HAD THE PART OR THE ALTERNATOR TO FIX THE PROBLEM. THERE SHOULD BE NO REASON THIS PART IS TAKING SO LONG TO GET. *TR
NHTSA ODI 10690038
Feb 3, 2015Transmission & drivetrainEngine
I PURCHASED MY 2014 DODGE CHALLENGER R/T 6 SPEED MANUAL TRANSMISSION ON JANUARY 6TH 2014. THIS WAS MY DREAM CAR AND I NEVER THOUGHT I COULD AFFORD ONE. SO IT SADDENS ME TO HAVE TO GO TO THIS EXTREME TO GET SOME INVOLVEMENT ON A ISSUE THAT IS BEING IGNORED. MY FIRST SERVICE WAS ON FEBRUARY 11TH.I TOOK THE CAR IN BECAUSE OF ENGINE NOISE. THE DEALER REPLACED THE CATALYTIC CONVERTER THINKING THAT WAS THE NOISE. ON MAY 31ST AT 5,000 MILES THE DEALER REPLACED THE LIFTERS ON THE CAR. THESE DID NOT SOLVE THE ISSUE AND IT WAS GETTING LOUDER. YOU CAN HEAR IT INSIDE THE CAR WHILE DRIVING. I TOOK THE CAR TO ANOTHER DEALER AT AROUND 10,000 MILES WITH THE SAME NOISE COMPLAINT ON NOVEMBER 8TH. I CALLED DODGE CUSTOMER SERVICE AFTER NO RESOLUTION. THEY REFERRED ME BACK TO THE DEALER TO DO A DIAGNOSIS ON THE CAR. I PICKED THE CAR BACK UP ON NOVEMBER 11TH AND THE DEALER INFORMED ME THAT THIS NOISE IS AND I QUOTE "AGREE THAT NOISE IS LOUDER THAN A 15 MODEL BUT NOISE IS STILL THERE IN A 15 MODEL. COMMON NOISE THAT DIFFER SLIGHTLY FROM VEHICLE TO VEHICLE. REVIEWED TSB AND STAR CASE. LIFTERS HAD BEEN CHANGED BY ANOTHER DEALERSHIP. CONDUCTED PROCEDURE IN STAR CASE [XXX] AND INSPECTED COMPONENTS FOR FAILURES LISTED IN STAR CASE [XXX]. CONTACTED STAR AND THERE REPLY WAS SLIGHT VALVE TRAIN NOISE/CLATTER IS CHARACTERISTIC OF HEMIS. IF LIKE VEHICLE HAS COMPARABLE NOISE LEVEL NO REPAIR TO PERFORM. NOISE MAY INCREASE SLIGHTLY WITH MILEAGE. I HAVE BEEN BACK TO THE DEALER RECENTLY TO HAVE THIS LOOKED INTO AGAIN WITH NO LUCK. THERE ARE 60+ OF THIS ISSUE DOCUMENTED WITH VIN #S ON A FORUM WHICH I AM A MEMBER OF AND WE ALL WOULD BE MORE THAN HAPPY TO PROVIDE INFORMATION FOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10681003
Jan 20, 2015Speed controlCrash1 injury
TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO DRIVE, IT ACCELERATED WITHOUT WARNING AND CAUSED THE CONTACT TO CRASH INTO A BUILDING. THE CONTACT SUSTAINED A FRACTURED THUMB AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,316. UPDATED 4/27/15*CN
NHTSA ODI 10676609
Jan 13, 2015Electrical system
TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10672247
Dec 29, 2014Engine
MY 2014 CHALLENGER R/T HAS HAD A BAD TICKING VALVE TRAIN SINCE ABOUT NEW. THE TICKING, CLIPPING, SEWING MACHINE NOISE IS ON THE PASSENGER SIDE,IT'S LOUD AND CLEARLY HEARD IN THE CAB AT AROUND 1500RPM AND UP. STAR CASE TAB REMOVAL WAS PERFORMED, NO GOOD.NEXT LIFTERS AND MDS SOLENOIDS WAS REPLACED STILL NO GOOD. NOW ALONG WITH THE TICKING NOISE I HAVE LOUD SPARK KNOCK IN MDS MODE ON PASSENGER SIDE. HAVE BURNT OIL SMELL AFTER ATTEMPTED REPAIRS. DEALER AND DODGE REP SAYS ALL IS NORMAL. WHY WAS ALL THESE REPAIRS ATTEMPTED TO FIX MY ENGINE NOW ALL OF A SUDDEN IT'S ALL NORMAL? WHAT'S NORMAL ABOUT LOUD TICKING VALVE TRAIN THAT CAN BE HEARD IN THE CAB, LOUD SPARK KNOCK AND BURNING OIL SMELL? IT'S NOT, THEY WANT ME TO GO AWAY! WELL I'M NOT! I QUALIFY FOR LEMON LAW BUT JUST WANT MY CAR REPAIRED. ISN'T THAT WHAT A WARRANTY IS FOR? COME ON DODGE STEP UP AND REPAIR MY ENGINE! GIVE ME WHAT I PAID FOR! DON'T TREAT YOUR CUSTOMERS LIKE DIRT! *TR
NHTSA ODI 10668901
Dec 18, 2014Transmission & drivetrainEngine
BRAND NEW CAR DELIVERED HAD A TICKING SOUND ONLY WHILE DRIVING AT APROX 1800 RPM'S AND ABOVE.. COMPLAINED TO DEALER AND WAS TOLD "NORMAL" FOR NEW CAR UNTIL ENGINE BREAK-IN. WEEKS LATER STAR CASE [XXX] PERFORMED ON CAR TO REMOVE TABS LEFT ON LIFTERS AT ENGINE ASSEMBLY. TABS REMOVED, NO RELIEF FROM TICKING. CHRYSLER REP AUTHORIZED DEALER TO CHANGE REGULAR OIL TO SRT PENZOIL 0W40 FULL SYNTHETIC WITH COST BEING BILLED TO CHRYSLER FOR NEXT 5 YEARS. TICKING IS STILL HEARD INSIDE VEHICLE WHILE DRIVING. DEALER REFUSES TO SERVICE CAR FOR "TICKING" ENGINE. I WAS TOLD DODGE WOULD NOT PAY FOR THEIR TIME TO CHECK THE CAR. I TOOK CAR OUT OF STATE TO ANOTHER DEALER WHO WAS NOT ABLE TO REPAIR TICKING PER DODGE. THIS IS NOT THE HEMI TICK. SOME CUSTOMERS ARE GETTING THEIR CARS REPAIRED, OTHERS ARE BEING BRUSHED OFF AS "NORMAL". SOME HAVE HAD ENGINES REPLACED AND ANOTHER HAS HAD HIS VEHICLE REPLACED. IF THIS IS "NORMAL" WHY AREN'T ALL 5.7 ENGINES DOING THIS? THEY'RE NOT! IT IS EXTREMELY ANNOYING TO LISTEN TO THE TICKATICKATICKA CONSTANTLY WHILE DRIVING. IT IS EMBARRASSING TO HAVE PASSENGER'S HEAR THE TICKING. I HAVE GATHERED ABOUT 60 OTHER HEMI 5.7 OWNERS TOGETHER ALL WITH THE SAME PROBLEM. WHY WON'T CHRYSLER/DODGE FIX OUR CARS? AN EMAIL FROM CHRYSLER STATED " "TO REVIEW OF OUR RECORDS INDICATES THAT THE CONDITION IN QUESTION IS A FUNCTION OF YOUR VEHICLE'S DESIGN AND IS NOT A DEFECT IN MATERIALS, WORKMANSHIP, MANUFACTURING, OR FACTORY PREPARATION. THESE ARE THE ONLY TYPES OF DEFECTS COVERED UNDER THE NEW VEHICLE LIMITED WARRANTIES." WHAT THEY ARE TELLING ME IS THAT THEY KNEW THIS PROBLEM EXISTED AND IT'S A FUNCTION OF MY VEHICLE'S DESIGN? THERE IS NOTHING IN ANY DOCUMENTS I HAVE THAT STATE THIS CAR WILL TICK AS IT DOES. I WOULD NOT HAVE PURCHASED THIS VEHICLE IF TICKING WAS PART OF THE CAR'S DESIGN. FIX IT CHRYSLER!!!!! *TR
NHTSA ODI 10667169
Dec 8, 2014Engine
TL* THE CONTACT OWNS 2014 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 13,000.
NHTSA ODI 10662717
Dec 4, 2014Electrical system
TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V634000 (ELECTRICAL SYSTEM) AND WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
NHTSA ODI 10662136
Nov 6, 2014TiresWheels
I WAS WASHING MY CAR AND WHEN IT CAME DOWN TO THE TIRES THE SIDEWALL HAD CHUNKS OF RUBBER COMING OFF THE TIRES AFTER LOOKING ALL 4 TIRES WAS DOING IT. TO ME IT IS A SAFETY ISSUE COULD CAUSE A BLOWOUT IF I TAKE A EXIT RAMP HARD. THE SIZE 245/45/ZR 20 GOODYEAR EAGLE F1 SUPERCAR TIRES. *TR
NHTSA ODI 10653218
Oct 8, 2014SteeringWheels
TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 115 MPH, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE OCCURRED ON THREE OCCASIONS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 500.
NHTSA ODI 10643270
Oct 2, 2014Transmission & drivetrainEngine
THE CAR HAS A WHINE WHICH COMES AND GOES AS THE CAR HITS AND MAINTAINS A CRUISING SPEED. TOOK TO DEALER SEVERAL TIMES AND THEY HAVE STATED THAT IT IS A NORMAL CONDITION. ALSO CAR HAS A HESITATION UPON START FROM A STOP AND HAS TICKING FROM THE ENGINE BAY. TICKING WAS CALLED "NORMAL" BY DEALER. AM NOW WORKING WITH DODGE DIRECTLY TO NO AVAIL TO HAVE ISSUES RESOLVED. *TR
NHTSA ODI 10640703
Aug 26, 2014Electrical system
BRAND NEW 2014 CHALLENGER SHAKER HAS OVER 6" OF WATER IN TRUNK'S SPARE TIRE CAVITY THAT SPLASHES ON BATTERY AND REAR FUSE BOX. THE TRUNK LEAKS ON BOTH TIRE WELL SEAMS AND INSIDE DRIVER'S REAR FENDER TO THE SPARE TIRE CAVITY ON INCLINE, DECLINE AND FLAT SURFACES. POSSIBLE ELECTRICAL SHORT WAITING TO HAPPEN. CHECK YOUR TRUNK UNDER THE SPARE TIRE FOR WATER. *TR
NHTSA ODI 10628557
Aug 21, 2014Engine
MY 'OIL CHANGE RECOMMENDED' LIGHT COMES ON AT START UP AND GOES OFF. AFTER I RECEIVED THE OIL CHANGE THIS MORNING THE LIGHT NEVER WENT OFF, I SAW THE MECHANIC AT THE DEALERSHIP FOR THIS PROBLEM HE WILL FIX IT FIRST THING IN THE MORNING. HE DID INFORM ME HE JUST REPAIRED THE SAME PROBLEM FOR TWO CHALLENGERS THIS WEEK. I'VE ONLY HAD MY VEHICLE 7 1/2 MONTHS. *TR
NHTSA ODI 10627160
Jul 28, 2014SuspensionElectrical systemFuel system
THE VEHICLE STALLS WHILE DRIVING,PULLS RIGHT,SATELLITE RADIO GOES OUT.IT HAS HAD A TIPM AND TWO COMPUTERS IN ADDITION TO TWO WIRING REPAIRS ALONG WITH GAS IN THE OIL.THERE HAS BEEN FOUR OIL CHANGES IN LESS THAN 3 MONTHS ALONG WITH FOUR TIRE ROTATIONS.THE CAR HAS BEEN IN THE DEALERSHIPS FOR OVER THIRTY FIVE DAYS AND OUT OF SERVICE FOR OVER SIXTY DAYS FROM FEBRUARY 2014 TO IN THE SHOP AT PRESENT JULY 28TH 2014.I HAVE BEEN LIED TO .ASSULTED AND LEFT IN UNSAFE CONDITIONS ALONG THE HIGHWAY IN 110 DEGREE TEMPS. LEFT WITHOUT TRANSPORTATION AND I AN AN AMERICAN ON DISABILITIES AS I HAVE STATED TO CHRYSLER AND NEED MY CAR FOR MEDICAL REASONS.LAST WEEK I COLD NOT GET MY MEDICATIONS AND WENT INTO A SERIOUS MEDICAL CONDITION CAUSING ADMITTANCE TO THE EMERGENCY ROOM AT THE LOCAL HOSPITAL BECAUSE I HAD NO WAY TO GET MY MEDICATIONS.AUTO NATION DID OVER $2000.00 DAMAGE TO MY VEHICLE AT THE FIRST REPAIR. *JS
NHTSA ODI 10617024
Jul 1, 2014SteeringWheels
CAR DID A CURB CHECK AND THE STEERING KNUCKLE BROKE ALONG WITH EVERYTHING ELSE ON THE PASSENGER FRONT SIDE WITH THE WHEEL FALLING OFF AND FOLDING UNDER THE CAR TAKING OUT THE FRONT WHEEL WELL FENDER AND CRACKING THE WINDSHIELD. *TR
NHTSA ODI 10607440
Jun 2, 2014Engine & coolingTransmission & drivetrainSpeed control
MY CAR HESITATES WHEN TAKING OFF SOMETIMES AND THE ENGINE IS TICKING LIKE IT HAS BAD VALVES. *TR
NHTSA ODI 10595696
May 28, 2014EngineFuel system
5 DAYS AFTER PURCHASING A BRAND NEW CHALLENGER, WHILE ON THE WAY TO WORK THE ENGINE LIGHT CAME ON AND ABOUT 2 MINUTES AFTER THE CAR SHUT OFF WHILE IN THE CARPOOL LANE GOING BOUT 63 MILES/HR. THE CAR WAS READING ABOUT 200 MILES TO EMPTY. THE FUEL SENSORS /PUMPS WERE NOT WORKING AND HAD TO BE REPLACED. AT IDLE IT RUNS ROUGH, WAS COMPARED TO LIKE VEHICLE THE IDLE IS NOT CORRECT. THE MILEAGE PER GALLON IS WAY UNDER THE ADVERTISED. ADVERTISED FUEL ECONOMY SHOWING 21 MPG COMBINED CITY/HWY. WE GET ABOUT 16 MPG CITY/HWY. WE HAD NOTHING BUT TROUBLE SINCE WE PURCHASED THE VEHICLE AND NO ONE IS TAKING RESPONSIBILITY FOR THE ISSUES AS THE CAR SEEMS TO BE A LEMON. WE HAD IT IN THE SHOP 4 TIMES NOW. WE PURCHASED A BRAND NEW CAR SO THAT WE WOULDN'T HAVE ISSUES. VERY UPSET, FRUSTRATED, UNHAPPY. *TR
NHTSA ODI 10594640
Apr 18, 2014AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE CONTACT SWERVED TO AVOID ANOTHER VEHICLE AND CRASHED INTO A GATE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND SHOULDER INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
NHTSA ODI 10583529