What 204 owners told NHTSA about the 2014 Dodge Avenger

The contact's daughter owns a 2014 Dodge Avenger. The contact stated that while her daughter was driving approximately 40 MPH, the occupant restraint controller in the driver's seat activated inadvertently, and the head restraint deployed. The contact stated that her daughter was struck in the back of the head by the head restraint. The contact stated that her daughter had not observed the warning light before or after the failure. The contact's daughter had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V640000 (Seats, Air Bags); however, the VIN was not included. The failure mileage was unknown.

NHTSA ODI 11657476

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NHTSA ODI 11603821

The contact owns a 2014 Dodge Avenger. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) and the recall repair was performed; however, the failure recurred. The contact stated that a year later when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a different dealer where it was diagnosed with occupant restraint control failure. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11584759

The contact owns a 2014 Dodge Avenger. The contact stated while driving 65 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence and then to the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the dealer informed the contact that the recall repair was completed by the previous owner in November 2022. The manufacturer had not been informed of the failure. The failure mileage was 96,056.

NHTSA ODI 11523983

Passenger headrest airbag deployed without collision when vehicle was parked while occupants were not in vehicle. Increased in safety hazard as airbag deployed prematurely.

NHTSA ODI 11510070

The contact owns a 2014 Dodge Avenger. The contact stated that while her husband was reversing the vehicle out of a parking space, the driver’s side air bag was independently deployed without incident. The contact stated that a grayish-colored smoke was coming from underneath the steering wheel after the deployment. The contact initially called her insurance provider who referred her to a local dealer; the dealer then referred her to the manufacturer and a claim was filed. The vehicle was taken to Bakersfield Chrysler Jeep (3101 Cattle Dr, Bakersfield, CA 93313) where an inspector was sent from the manufacturer to investigate the failure. The contact then received an email from the manufacturer that stated that her claim was denied and that the failure was a result of normal wear and tear. The vehicle was not repaired. The failure mileage was approximately 117,000.

NHTSA ODI 11489627

The active head restrains (AHR) deployed without vehicle being involved in collision. This could have caused injury and even death if anyone was operating the vehicle while it deployed. No warning lamps are active, but the system is clearly deployed.

NHTSA ODI 11479787

I WAS DRIVING AND HEARD A LOUD POP. LOOKED AT MY PASSENGER SEAT AND SAW THE HEAD REST CAME OFF THE PLASTIC HOLDING IN AIRBAG. THE BAG DID NOT DEPLOY AS FAR AS I CAN SEE. I WAS IN MOTION WHEN IT POPPED. I CALLED TO SEE IF DEALERSHIP WOULD FIX BUT THEY WANT ME TO PAY SINCE THERE IS NO RECALL BUT I FEEL WHEN IT COMES TO SAFETY IT SHOULD BE FIXED WITH NO CHARGE TO CUSTOMER ESPECIALLY WHEN IT WAS A MALFUNCTION ON CAR.

NHTSA ODI 11372706

MY CAR IS A 2014 DOGE AVENGER THAT HAS THE OCCUPANCY RESTRAIN FAILURE CODE. I HAVE DONE SOME RESEARCH AND FOUND OUT THE GM PUT ONLY A CERTAIN NUMBER OF THESE CARS ON THE RECALL LIST: HOWEVER, MY CAR WAS NOT PLACED ON THE LIST. UNFORTUNATELY FOR ME, I AM HAVING THAT ISSUE. I WOULD LIKE TO ASK IF THERE IS ANYTHING POSSIBLE YOU COULD DO TO GET MY RECALL SERVICE BY DODGE.

NHTSA ODI 11363758

EVER SINCE I BOUGHT THE CAR FROM THE DEALERSHIP, THE AIR BAG LIGHT TURNS OFF AND ON WHILE DRIVING, MINUTES APART FROM EACH OTHER. NEVER HAD MY AIRBAGS DEPLOYED FORTUNATELY. *TR

NHTSA ODI 11325746

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER'S FRONTAL HEAD REST AIR BAG DEPLOYED INDEPENDENTLY WITHOUT WARNING. THERE WERE NO REPORTED INJURIES DUE TO THE DEPLOYMENT. THE CONTACT DROVE THE VEHICLE TO BENNY BOYD LOCKHART CHRYSLER DODGE JEEP RAM (2000 S COLORADO ST, LOCKHART, TX 78644) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11325552

I WAS DRIVING THE CAR DOWN THE ROAD WHEN ALL OF A SUDDEN THE WHEELS LOCKED UP AND PULLED HARD LEFT AND MY STEERING WHEEL LOCKED UP AS WELL AND I CRASHED

NHTSA ODI 11278733

BETWEEN IN THE MIDDLE OF SEPTEMBER TIL NOW. I PURCHASE THIS VEHICLE ON A MONDAY WITH $500 DOWN. 2014 DODGER AVENGER WITH 74K AND BOUGHT THE OTHER$500. SO IN TOTAL $1000 DOWN. AND WHEN I BOUGHT THE CAR UP TO THE DEALERSHIP. IT HAD TO GET EXPECTED, NO RECEIPT FOR IT OR NOTHING SO I DON'T KNOW WHAT THEY HAD EXPECTED. THEREFORE, EVERYTHING WAS GOOD. I HAD TO BRING IT BACK TO DEALERSHIP AFTER I CALLED THEM ABOUT THE PROBLEM. I HAVE PAID TWO CARS OFF AND THIS IS MY WORSE EXPERIENCE I HAD WITH A VEHICLE I WAS DRIVING. IT WAS GOOD WHILE IT LAST BUT THE SECOND TIME SAME THING HAPPEN FIRST TIME. I WOULD LIKE TO GET MY DOWN PAYMENT BACK ALONG WITH THE NOTES I WAS PAYING. THANK YOU AND GOD BLESS. THIS HAPPENED WHILE CAR WAS IN MOTION TO WERE I WOULD HAVE HAD A LITTLE TRAFFIC BEHIND ME. SINCE SATURDAY NIGHT IT'S BEEN PARKED AND MONDAY 10/14/2019

NHTSA ODI 11268442

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. OLATHE DODGE CHRYSLER JEEP RAM (15500 W 117TH ST, OLATHE, KS 66062, (913) 780-3700) AND VICTORY CHRYSLER DODGE JEEP RAM (1720 N 100 TERRACE, KANSAS CITY, KS 66111, (913) 653-0395) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *DT THE CONSUMER STATED THERE WAS A RECALL ON THE SEAT BELTS AND CATALYTIC CONVERTER AND WASNT AWARE OF AN AIRBAG RECALL. *TR

NHTSA ODI 11266868

THE AIRBAG LIGHT KEEP COMING ON ILL GET IT CHECKED AND A DAY LATER IT POPS BACK ON.

NHTSA ODI 11265220

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE THE VEHICLE WAS BEING REPAIRED FOR AN UNKNOWN ISSUE, THE ORC SENSOR AND AIR BAG INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE ORC SENSOR WAS REPLACED TWICE AND THE HEADREST AIR BAG ALSO NEEDED TO BE REPLACED. BERGSTROM CHRYSLER OF KAUKANUNA (2929 LAWE STREET, KAUKAUNA, WI 54130) REPLACED THE ORC SENSOR A SECOND TIME BECAUSE THEY BELIEVED IT WAS THE SOURCE OF THE FAILURE. THE CONTACT STATED THAT NONE OF THE AIR BAGS WERE FUNCTIONAL AND THE AIR BAG WARNING INDICATOR ILLUMINATED AGAIN. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST AND ADVISED THE CONTACT TO KEEP THE RECEIPTS FOR POSSIBLE REIMBURSEMENT IF A RECALL WAS ISSUED. THE FAILURE MILEAGE WAS 49,400.

NHTSA ODI 11258338

THE AIRBAG LIGHT KEPT FLASHING ON AND OFF AND EVENTUALLY HAS STAYED ON. THERE'S A CONNECTOR WITH TWO WIRES THAT HAVE SEPARATED DUE TO CONSTANT IN AND OUT OF THE VEHICLE AS USED FOR. THERE ARE NO CURRENT ACTIVE AIRBAGS IN THE DRIVER OR PASSENGER SIDE SEATS DUE TO THIS REASON. LABOR AND PART COSTS ARE MORE THAN INCOME CAN HANDLE; THIS IS A SAFETY ISSUE THAT NEEDS FIXED.

NHTSA ODI 11231849

AIR BAG WARNING LIGHT IS ON, I CHECK ON RECALLS AND THIS CAR HAS RECALLS ON AIR BAGS, I RESERCH ON INTERNET AND THE CABLE THAT CONNECTS THE AIR BAG ON THE BACK OF THE SEATS HAS A TENSIONER THAT PULLS THE CABLE AND IT IS GETTING BROKEN.

NHTSA ODI 11218239

AIRBAG LIGHT IS POPPING ON WHILE DRIVING.

NHTSA ODI 11165696

TAKATA RECALL I WAS IN AN ACCIDENT AND MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT RESTRAIN ME. I HAD NO IDEA MY VEHICLE EVEN HAD A RECALL ON IT.

NHTSA ODI 11145137

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE HEADREST DEPLOYED AND THE HEAD RESTRAINT THAT WAS SUPPOSED TO PREVENT WHIPLASH IN A REAR END COLLISION POPPED OFF THE SEAT. THE CONTACT WAS NOT INJURED. THE DEALER (SHOTTENKIRK CHRYSLER DODGE JEEP RAM, 200 LIBERTY BLVD, CANTON, GA 30114, (678) 535-3417) WAS CALLED AND DENIED ANY KNOWLEDGE OF THE FAILURE EVEN THOUGH THERE WERE PAST INCIDENTS REPORTED ON THE INTERNET. THE MANUFACTURER INFORMED THE CONTACT TO GO TO ANOTHER DEALER AND PAY THE DEDUCTIBLE SINCE THE VEHICLE WAS UNDER AN EXTENDED WARRANTY, WHICH COULD POSSIBLY COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 78,000. *TT CONSUMER STATED CORPORATE OFFICE IS AWARE OF THE PROBLEM. *JB

NHTSA ODI 11144897

THE PASSENGER ACTIVE HEADREST RESTRAINT POPPED OPEN WHILE THE VEHICLE WAS STATIONARY AND THE PLASTIC PIECES INSIDE OF IT BROKE MAKING IT UNABLE TO RESET.

NHTSA ODI 11114570

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH, THE FRONT END WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 11114161

HEAD REST HAS SEPARATED WHILE NOT DRIVING. SINCE THE TIME IT SEPARATED THE AIRBAG LIGHT IN MY CAR WILL NOT GO OFF. I HAVE NOT BEEN ABLE TO RESET IT ON MY OWN AND SEEMS THAT IT WAS NOT PART OF A RECALL THAT WAS AN AIRBAG ISSUE WITH THE DODGE AVENGER IDENTIFIED IN 2016. MY CAR HAS NOT BEEN IN AN ACCIDENT, IN GOOD CONDITION, BUT I HAVE AN AIRBAG LIGHT ON CONSTANTLY AND MY HEADREST IS "POPPED". THIS IS NOT SAFE TO HAVE HAPPENING IN ORDINARY DRIVING CONDITIONS. THIS PART SHOULD BE RECALLED BY DODGE. THERE ARE MANY COMPLAINTS ABOUT THIS ALL OVER THE INTERNET FOR 2014 AVENGERS. PEOPLE COULD GET HURT. I HAVE NOT HAD THE PART REPAIRED BY DODGE, BUT HAVE BEEN QUOTED UPWARDS OF $500 TO FIX A HEADREST! THE HEADREST IS WHAT IS SETTING MY AIRBAG LIGHT OFF AND NOT KNOWING IF MY PASSENGER WILL BE PROTECTED IS NOT COMFORTING. DODGE NEEDS TO FIX THIS ISSUE. IT WAS AN ISSUE FOR 2010-2013 MODELS AND THAT IS NO DIFFERENT FOR THE 2014 MODELS EITHER.

NHTSA ODI 11113179

THIS VEHICLE HAD A SAFETY RECALL OF S61. WORK WAS PERFORMED AND THEN AUR BAG LIGHT AND SIGNAL CAME ON. WE NEED HELP GETTING THIS FIXED. THIS LIGHT AND AIR BAG SIGNAL TURNED ON IMMEDIATELY WHILE EXITING THE DODGE DEALERSHIP. I HAVE 2 WITNESS STATING LIGHT WAS NOT ON NOR WARNING ALARM. COULD THIS MODULE HAVE A DEFECT.

NHTSA ODI 11100536