Jul 25, 2025Electrical systemAirbagsEngineFire
Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The house could've burned down while we were sleeping. If it wasn't for our neighbors and the quick response of those firefighters it could've possibly burned the house down while we were in there sleeping. The van was picked up by the insurance company two days ago. Not sure what happened as far as it being inspected yet. They have given me the silent treatment. Went to a Chrysler dealership, not where I bought it. This van has had one recall done in 2015. Rear quarter vent window switch.
NHTSA ODI 11676100
Feb 6, 2022EngineFire
Engine Leaked oil from oil filter housing, Thank goodness my boyfriend put the fire out. very big problem he had to repair wires and replace lots of expensive parts because the small fire melted some of the intake and the valve cover. Im just thankful my boyfriend is a mechanic and could fix it for me. 800.00 in just parts. just to find out that there is a updated part that would not leak. But Waldorf dodge Sold me the same part he took off. so its destined to happen again. Chrysler should be ashamed of their design. They put my family at risk and my vehicle. I checked for recalls on it and its not there.
NHTSA ODI 11450641
Oct 5, 2020Body & structureEngineFire
TL* THE CONTACT OWNED A 2014 CHRYSLER TOWN AND COUNTRY TOURING VAN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE DRIVEWAY OF HIS HOME AND VEHICLE SUDDENLY BURST INTO FLAMES. THE FLAMES QUICKLY ENGULFED THE ENTIRE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND PUT OUT THE FLAMES. THE CONTACT DID NOT RECEIVE EITHER A POLICE OR FIRE DEPARTMENT REPORT. THE INSURANCE COMPANY TOTALED THE VEHICLE ALONG WITH ANOTHER VEHICLE THAT WAS PARKED IN THE DRIVEWAY AS WELL. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND THEY SENT A LETTER DIRECTING THE CONTACT TO WORK WITH THE INSURANCE COMPANY TO SETTLE THE CLAIM . THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE 115,000. *LN*JB
NHTSA ODI 11362744
May 28, 2018Seat beltsEngineCrash2 injuries
THE TRANSMISSION COOLING LINES ARE LEAKING. WHILE TRAVELING DAILY TO WORK ON MANY OCCASIONS, MY LIGHTS IN THE DASH, MY RADIO AND ALL POWER UP FRONT WOULD GO OFF WHILE DRIVING AND JUST RECENTLY WHILE PARKED. OIL FILTER HOUSING ASSEMBLY IS LEAKING. HAD TO REPLACE THE FULL OIL FILTER HOUSING ASSEMBLY AND INT MANIFOLD SET. TWICE, AS THE VEHICLE HAS BEEN IN MOTION, THE ENGINE HAS STOPPED AND THE ABILITY TO STEER IS GONE. THE RADIO HAS STAYED ON. BOTH INSTANCES HAVE HAPPENED AT 25MPH OR LESS, THANKFULLY!
NHTSA ODI 11098264
Mar 30, 2018Speed controlTiresEngineCrash
2014 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE SHAKING VIOLENTLY, UNINTENDED ACCELERATION AND SLOW SHIFTING. *LD THE CONSUMER STATED THE PASSENGER TIRE SENSOR CORRODED AND CAUSED THE TIRE TO BLOW OUT. THE VEHICLE RASHED INTO A NEIGHBOR'S CAR. *JS
NHTSA ODI 11032428
Mar 20, 2017Electrical systemEngineFire
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED IN FRONT OF THE CONTACT'S HOME, IT CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE POLICE AND FIRE DEPARTMENTS WERE NOTIFIED, BUT THE CONTACT WAS UNAWARE IF REPORTS WERE FILED. THE FIRE DEPARTMENT DETERMINED THAT THE FIRE WAS ELECTRICAL AND POSSIBLY RELATED TO THE BATTERY SINCE THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS NOT TOWED OR DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 10967221
Oct 18, 2014Electrical systemEngineCrash
I HAD PARK THE VAN SO I COULD GET SOME GAS. I GOT OUT TO PAID FOR THE GAS AND SPOKE TO THE ATTENDANT FOR A FEW MINUTES. WALKING BACK TO THE VAN WHERE I LEFT IT BY THE GAS PUMP THE VAN WAS ROLLING INTO A 2004 FORD EXPLORER. I COULDN'T BELIEVE WHAT HAD HAPPEN. WELL OF COURSE I CALL LOCAL POLICE AND I GOT A TICKET AND I WASN'T IN THE VAN. THIS WAS A RENTER VAN, WENT THE NEXT DAY TOLD THEM WHAT HAD HAPPEN. THE AGENT INFORMED ME THAT IT WOULD BE TAKING IN FOR SERVICE. WELL HERE IT IS MIDDLE OF OCT. AND HAVE NOT HEARD ANYTHING ABOUT WHY THE VAN ROLL BY ITSELF. THE ONLY THING GOT WAS A BILL AND IT IS PAID. PLEASE LOOK INTO THIS MATTER AND SEE IF YOU COULD SOLVE THIS MATTER. *TR
NHTSA ODI 10648616