What 361 owners told NHTSA about the 2014 Chevrolet Malibu Eco

MY CAR HAS BEEN IN NEED A GM PART FOR ALMOST EIGHT MONTHS. THE PART # IS 12633613. I HAVE SPOKEN WITH CHEVY REPRESENTATIVES OVER A DOZEN TIMES. DESPITE DISCONTINUING THE ENGINE THAT REQUIRES THIS PART AND THE MANY COMPLAINTS AND PEOPLE WHO CAN'T OPERATE THEIR VEHICLES WITH THIS ENGINE, CHEVY/GENERAL MOTORS REFUSES TO DO A RECALL. THE FAULTY PART CAUSES CARS TO JERK AND SHUT OFF IN THE MIDDLE OF THE ROAD. BEFORE REALIZING THE CAR WASN'T FULLY OPERABLE, I WAS ALMOST HIT DUE TO MY INABILITY TO MOVE FORWARD. I HAVE INVESTED IN CHEVY AND I HAVE TAKEN GREAT CARE OF MY CAR. ONE SMALL SOLENOID ROCKER ARM SHOULD NOT KEEP ME FROM ENJOYING THE VEHICLE I HAVE PURCHASED. ASIDE FROM THE THOUSANDS OF DOLLARS LOSS FROM THE CAR ITSELF, I SPENT HUNDREDS AND THOUSANDS OF DOLLARS ON TRANSPORTATION ALTERNATIVES. I NEED SOME REMEDY IN THIS CASE AS CHEVY WILL NOT ADMIT THE PART HAS BEEN DISCONTINUED (ALTHOUGH A REPRESENTATIVE DID ADMIT TO THIS) DESPITE THEIR STATED REQUIREMENT OF PRODUCING OR MAKING AVAILABLE COMPARABLE PARTS FOR AT LEAST 10 YEARS. I NEED HELP AND I HOPE CHEVY IS HELD ACCOUNTABLE FOR THESE WILLFUL CONSUMER VIOLATIONS. *TR

NHTSA ODI 11330253

THE CAR RAN WELL BUT NOT FOR LONG, AFTER LIKE 21/2 YEARS THE BATTERY HAD SOME ISSUES. THE CAR DID NOT START AT ALL. I ENDED BUYING A NEW ONE, EVEN THOUGH THE OLD ONE COULD BE CHARGED. LIKE 9 MONTHS AGO SAME SITUATION BATTERY NOT GOOD. AS IF NO ELECTRICITY IS THROUGHOUT THE SYSTEM, BOUGHT A SECOND BATTERY. IN 2 OCCASIONS THE CAR DID START PROPERLY. TWO WEEKS AGO DRIVING, THE CAR STOPPED AT A TRAFFIC LIGHT BECAUSE IT JUST TURNED OFF FOR NO REASON! DRIVING AGAIN THE NEXT WEEK IT STOPPED IN THE MIDDLE OF THE ROAD. I HAD TO PAY FOR A TOW TRUCK.THE CAR HAS NOT STARTED PROPERLY BUT IT THEN SHUTS DOWN WHEN I GET IT STARTED, DRIVING IN MY PARKING LOT. I'VE HAD TO PUSH IT BACK TO MY PARKING SPOT. AT THE END THIS CAR HAS LEFT ME IN THE ROAD A LOT OF TIMES. *TR

NHTSA ODI 11329639

MY PASSENGER FRONT AIR BAG ISN'T WORKING AND MY ELECTRICAL TO MY EMC ISN'T WORKING AND WHEN BATTERY IS UNHOOKED THE INTERIOR LIGHTS STAY ON I'VE HAD SEVERAL SENSORS TO GO BAD. *TR

NHTSA ODI 11329438

THIS CAR ALLOWS YOU TO SHIFT TO REVERSE, NEUTRAL, DRIVE, ETC. WITHOUT PUTTING YOUR FOOT ON THE BREAK. YOU CAN SHIFT TO PARK WHILE YOU ARE DRIVING DOWN THE HIGHWAY. *TR

NHTSA ODI 11329189

CHECK ENGINE LIGHT ON AND CHECK STABILIZERTRAK AND REDUCED ENGINE SPEED DIAGNOSTIC TEST SAYS MISFIRE AND VVT SENSORS REPLACED EVERYTHING STILL ON CAR LOST ALL SPEED AND POWER ON HIGHWAY. *TR

NHTSA ODI 11327843

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE SERVICE STABILI-TRAC AND REDUCED ENGINE POWER WARNING MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE VVT (VARIABLE VALVE TIMING) SENSOR. THE MECHANIC RECOMMENDED THAT BOTH VVT (VARIABLE VALVE TIMING) SENSORS BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO SECOND INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH AN ENGINE MISFIRE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

NHTSA ODI 11327850

AS SOON AS CAR IS TURNED ON, A/C WILL NOT BLOW WHEN I TURN THE KNOB AND NO MATTER WHAT BUTTONS I PUSH. NOT SURE WHY IT DECIDES TO DO THIS SOMETIMES BUT NOT EVERY TIME. I HAVE SEEN THIS AS AN OFFICIAL RECALL, BUT IT SAYS MY VIN SHOULDN'T BE EFFECTED. THIS IS A RECURRING ISSUE THAT HAPPENS AT RANDOM. *TR

NHTSA ODI 11326872

WHILE THE VEHICLE WAS IN MOTION IN JANUARY 2020, THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE LOSES POWER WHILE DRIVING AND THEN ACCELERATES SUDDENLY WHICH IS A HAZARD. I TOOK THE VEHICLE TO THE DEALERSHIP AND I WAS TOLD THE FAULTY PART WAS GM# 12633613 ROCKER ARM CONTROL-SOLENOID VALVE. THE DEALERSHIP FRIENDLY CHEVROLET IN DALLAS, TX TOLD ME THEY COULD NOT FIX THE CAR BECAUSE THE DAMAGED PART WAS OBSOLETE. I HAVE BEEN IN CONTACT WITH CHEVROLET AND THEY GAVE ME A CASE #9-5872869989 BUT AS I TRY TO FOLLOW UP THEY DON'T ANSWER MY CALLS ANY MORE. CHEVROLET JUST GAVE ME SOME WEBSITES WHERE TO FIND THE PART, BUT NONE OF THE SITES HAS THE PART AND I CONTINUE DRIVING WITH THE CHECK ENGINE LIGHT ON AND AT RISK OF AN ACCIDENT. I HAVE NOT RECEIVED ANY SOLUTION FROM CHEVROLET AND THEY HAVE JUST SENT ME TO LOOK FOR THE PART IN THE AFTERMARKET OR JUNKYARDS. I HAVE WASTED COUNTLESS HOURS LOOKING FOR THE PART WITH NO SUCCESS. PLEASE HAVE THE MANUFACTURER RECALL THE VEHICLE OR START PRODUCING THE PART NUMBER AGAIN SO MY CAR CAN BE FIXED. I WONT BE ABLE TO PASS THE INSPECTION OR SELL THE CAR WITH THE CHECK ENGINE LIGHT ON. *TR

NHTSA ODI 11324719

THE ENGINE VARIABLE TIMING OIL CONTROL VALVE IS MALFUNCTIONING AS I HAVE SEEN WITH THOUSANDS OF OTHERS ON THE INTERNET. GM IS NO LONGER MAKING THE PART. I WAS DRIVING MY CAR ON A HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. THE CAR DROVE NORMALLY, BUT WHEN I ATTEMPTED TO ACCELERATE TO MERGE ONTO ANOTHER HIGHWAY, THE CAR SEEMINGLY STOPPED ACCELERATING EVEN WITH MY FOOT ON THE GAS. THE CAR WAS STUCK WITH NO PROPULSION FOR A FEW SECONDS BEFORE I COULD ACCELERATE AGAIN. THE CAR NOW ONLY SLOWLY ACCELERATES, OR DIES IF I TRY TO ACCELERATE QUICKLY. MY FUEL ECONOMY HAS BEEN WORSE AND ACCORDING TO REPORTS THE EMISSIONS OF THE CAR ARE WORSE. NO ACTION IS BEING TAKEN BY GM TO FIX THIS ISSUE. *TR

NHTSA ODI 11323530

I PURCHASED MY CHEVY MALIBU BRAND NEW ALL MAINTENANCE HAS BEEN DONE AS RECOMMENDED MY THE DEALERSHIP NOW PART #12633613 HAS WENT OUT AND I HAVE BEEN TOLD BY THE DEALERSHIP AND GENERAL MOTORS THAT THE PART IS NOT AVAILABLE FOR PURCHASE MEANWHILE I AM LEFT WITH A CAR THAT CAN NOT BE DROVE

NHTSA ODI 11321796

REQUEST #282669 COMPLAINT15 APRIL, 2020 TRACKING # 11321107 THE FOLLOWING COMPLAINT REFERENCES MY 2014 CHEVY MALIBU, ECOTEC 2.5L DOHC ENGINE, VIN #[XXX]. PURCHASED 9/15/2014 FROM GEORGE HAHAS CHEVROLET IN WILDWOOD, FL. THE VEHICLE IS CURRENTLY UNDER EXTENDED WARRANTY WITH ~23,300 MILES ON IT. IN OCTOBER 2019, THE VEHICLE BEGAN RUNNING ROUGH AT 20-25 MILES PER HOUR (ODOMETER: ~21,000) AND THE VEHICLE ENGINE LIGHT TURNED ON. THE ENGINE GAS MILEAGE ALSO DECREASED. I TOOK IT IN FOR REPAIR AND WAS TOLD THAT THE ROCKER ARM VALVE NEEDED TO BE REPLACED (UNDER WARRANTY). IN ADDITION, THE ENGINE WOULD NEED TO BE CLEANED DUE TO THE EXCESSIVE CARBON BUILD UP DUE TO THE MALFUNCTIONING PART. THIS CLEAN-UP WAS NOT UNDER WARRANTY, EVEN THOUGH IT WAS CAUSED BY A DEFECTIVE WARRANTED PART. I WAS TOLD IT WAS SAFE TO DRIVE THE CAR UNTIL THE ENGINE LIGHT BEGAN TO FLASH. AT THAT POINT I WAS TO PULL TO THE SIDE OF THE ROAD AND HAVE THE VEHICLE TOWED AS IT WOULD NO LONGER BE DRIVABLE. THIS REPAIR WAS ATTEMPTED DURING THE GM WORKER STRIKE AND THE PART WAS NOT AVAILABLE. AFTER THE STRIKE, I WAS INFORMED THAT THE PART WAS NOT AVAILABLE FROM GM OR ANY AFTERMARKET MANUFACTURER. AFTER WAITING UNTIL THE END OF THE YEAR, I AGAIN CONTACTED NAHAS CHEVROLET AND WAS TOLD THAT THE PART WAS NOT AVAILABLE, AND GM HAD NO PLANS TO PRODUCE IT. FURTHER, A WARRANTED PART WAS NOT AVAILABLE FROM ANY MANUFACTURER. I WAS ALSO INFORMED THAT OVER 20 VEHICLES AT THIS SINGLE DEALERSHIP NEEDED THIS SAME PART. ON MARCH 2, 2020 I CONTACTED GM CONSUMER SERVICES (CASE # 9-5847264087). THEY INFORMED ME THAT THEY WERE INFORMED THAT GM HAD NO PLANS TO MAKE THIS PART AND KNEW OF NO AFTERMARKET MANUFACTURER WHO COULD SUPPLY A WARRANTED PART. THEY TOLD ME OF THREE UNWARRANTED MANUFACTURERS, BUT IF THE PART EVER CAUSED FURTHER DAMAGE TO THE VEHICLE, THE REPAIRS WOULD NOT BE UNDER WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11321173

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING 20-25 MPH, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO GEORGE NAHAS CHEVROLET (4135 FL-44, WILDWOOD, FL 34785, (352) 504-4538) WHO INFORMED THEM THAT THE REPAIR FOR THE ROCKER ARM VALVE WAS COVERED UNDER WARRANTY, HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WERE NO LONGER BEING MANUFACTURED. THE CONTACT WAS ALSO INFORMED THAT A THIRD-PARTY PART WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.*DT*TP

NHTSA ODI 11321107

I'VE BEEN HAVING ISSUE WITH MY CAR SLOWLY BUT SURELY. FIRST MY SOLENOID ROCKET WENT BAD AFTER A 1YR OF PURCHASING THE CAR THAT CAME WITH 40,000 MILES. A YEAR AFTER THAT I WAS RUNNING ERRANDS ONE DAY, PULLED OUT OF A STRIP MALL AND MY CAR STARTED LIGHTLY SHAKING FOR A MINUTE TIL IT CAME TO A STOP AND WOULDN'T START. IVE CALLED MY INSURANCE PROVIDER FOR ROAD ASSISTANCE AND GAS, THINKING I WAS LOW ON GAS THAN NORMAL THAT COULD BE THE PROBLEM. I'VE RECEIVED GAS THEN PROCEEDED TO STARTING MY IGNITION 3 TO 5 TIMES, IT NEVER CRANK AND ULTIMATELY THE KEY STOP SWITCHING AND I COULD ONLY TURN THE KEY TO ON POSITION NOT START. DISPLAYING ON MY DASH THE MESSAGE STEERING/POWER DRIVE WITH CARE! GOTTEN MY CAR TOWED TO MY PERSONAL MECHANIC, HE TOLD ME MY FUEL PUMPS WERE BAD BECAUSE OF SUBSTANTIAL AMOUNT OF WATER FOUND IN THE TANK SYSTEM, THAT I NEEDED TO PURCHASE TWO FUEL PUMPS AND 4 STARTERS FOR HIM TO COMPLETE THE JOB. NO LONGER THAN 5 TIL 6 MONTHS AFTER COMPLETION OF THE LAST REPAIR IM NOW EXPERIENCING PROBLEMS WHEN STARTING MY VEHICLE MY ENGINE LIGHT CAME ON, AGAIN A MESSAGE ON MY DASH DISPLAYING STEERING/POWER DRIVE WITH CARE! ONCE I SHIFTED MY GEAR IN DRIVE WHILE MY FOOT STILL ON THE BRAKES, THE LIGHT OF THE GEAR SWITCHES KEPT JUMPING BACK AND FORTH RAPIDLY AS IF THE GEARS WERE BEING SHIFTED MANUAL AND THE CAR MOVED LIKED IT WAS RESPONDING TO THE RAPID GEAR CHANGING AS WELL LUCKY I HAD MY FOOT ON THE BRAKES DURING THAT INCIDENT. WHILE DRIVING MY CAR SEEMED TO SWITCHED GEAR, IN MID DRIVE ON AN EXPRESS WAY WHICH CAUSED THE CAR TO SLOW DOWN INSTANTLY AS IF I PUMPED THE BRAKES. THAT HAPPENED FOR 30 SECS OR LESS THEN IT RESPONDED BACK TO THE INITIAL SHIFT IT WAS ORIGINALLY IN ON ITS OWN. AT TIMES MY CAR MOVES AND JERKS FORWARD WHEN I SHIFT MY CAR IN REVERSE. STILL ONGOING EVERY SO OFTEN MY CAR MOVES AND JERKS FORWARD MULTIPLE TIMES WHILE SHIFTING INTO GEAR TIL THIS DAY.

NHTSA ODI 11320926

AC AND RADIO COMPLETELY STOPPED WORKING. NO POWER WHATSOEVER.

NHTSA ODI 11320044

MECHANIC STATED MY TRANSMISSION IS GOING OUT. AT 93,000 MILES THIS SHOULD NOT OCCUR. MY CAR NEEDS REPAIR ALMOST EVERY MONTH. TOOK TO CHEVROLET DEALERSHIP AND WAS TOLD THAT I HAD METAL SHAVINGS IN MY TRANSMISSION. THEN WAS CALLED BACK STATED I DONT. NOW ANOTHER MECHANIC STATED MY TRANSMISSION IS GOING OUT

NHTSA ODI 11319629

DRIVABILITY ISSUES DUE TO INTAKE ROCKER ARM OIL CONTROL VALVE. VEHICLE OCCASIONALLY SURGES WHILE DRIVING AND MISFIRES DUE TO A FAULTY ROCKER ARM ASSEMBLY CURRENTLY NOT PRODUCED BY GM.

NHTSA ODI 11319391

WHEN I COME TO A FULL STOP AT A RED LIGHT OR STOP SIGN, WHEN MY CAR TRIES TO USE THE AUTO STOP FEATURE THE MAJORITY OF THE TIME IT FAILS TO START BACK ON WHICH CAUSES IT TO FULLY TURN OFF WHILE THE KEY IS STILL TURNED AND THE CAR IS IN DRIVE AS IF THE CAR WAS STILL DRIVING. I DON'T KNOW WHAT THIS PROBLEM IS NOR DO I KNOW WHAT'S CAUSING IT. I CHANGED MY SPARK PLUGS THINKING THAT MIGHT OF BEEN THE PROBLEM BUT IT STILL CONTINUES TO DO THE SAME MALFUNCTION. PLEASE HELP.

NHTSA ODI 11318510

THE VEHICLE HAS SUDDEN LOSS OF POWER DUE TO THE FAILURE OF THE INTAKE ROCKER ARM VVT OIL CONTROL VALVE. GM HAS HALTED PRODUCTION ON THIS PART WITH NO VIABLE SOLUTION OR REPLACEMENT OPTION. GM P#12633613. THIS ISSUE HAS HAPPENED MULTIPLE TIMES IN THE PAST 6 MONTHS

NHTSA ODI 11318153

THE ENGINE LIGHT CAME ON. TOOK IT TO MY MECHANIC. HE TOLD ME THAT THE VALVE ROCKER ARM OIL CONTROL IS BAD. HE TOLD ME I AM THE 9TH IN THE QUE JUST FROM LANSING AREA AND THE PART IS BACK ORDERED SINCE AUGUST 2019. HE ORDERED THE PART FROM SHAHEEN CHEVROLET. I CALLED THE GM HELP LINE. INITIALLY THEY WERE VERY HELPFUL BUT LATER THEY CALLED ME AND SAID THEY CAN'T DO ANY THING. THE CAR IS STANDING OUTSIDE ON THE ROAD AND I AM PAYING THE INSURANCE AND JUST PAID THE REGISTRATION. THE DEFECTIVE PART NUMBERS ARE 12633613 AND 12634467 (GASKET + PART). GM CASE NUMBER IS 9-5813783154. THE PERSON WHO TOOK MY CALL WAS THANNA AND THE DATE I CALLED WAS 2/13/2020.

NHTSA ODI 11317977

GOT CODE P16CF, MALFUNCTION OF ROCKER ARM OIL CONTROL VALVE. CAME ON WHILE DRIVING, NOW UNABLE TO BUY PART.

NHTSA ODI 11317870

I TOOK MY CAR TO TWO DEALERSHIPS. MY CHECK EBGINE LIGHT I ON. THEY SAID I NEEDED A ROCKER ARM VALVE SOLENOID . PART NO. 1633613 BUT CANNOT SEEM TO FIND RHAT PART.

NHTSA ODI 11317668

I BEEN TRYING TO ORDER PART 916806 THIS I'VE BEEN NEEDING IT FOR A WHILE A VARIABLE VALVE TIMING SOLENOID I FEEL LIKE I BEEN RIPPED OFF BECAUSE NO ONE BEEN ABLE TO GET THIS PART HAS THIS PART BEEN REPLACE AS ANOTHER PART WHAT AM I TO DO I NEED MY CAR. I CAN'T GET MY ADMISSION DONE TO GET MY PLATES

NHTSA ODI 11317576

CHEVROLET DID A TERRIBLE JOB CREATING A ENGINE THEN DISCONTINUING PARTS TO IT. THE ROCKER ARM OIL CONTROL VALVE IS A KNOWN FAILURE POINT ON THIS VEHICLE AND THEY DISCONTINUED IT.

NHTSA ODI 11317612

I HAVE BEEN WAITING ON THE INTAKE ROCKER ARM CONTROL VALVE SINCE DECEMBER 2019. APPARENTLY GM HAS DISCONTINUED THIS PART FOR MALIBUS AND IMPALAS. THEY ARE SAYING IT IS ON BACK ORDER. I AM STILL PAYING ON MY VEHICLE AND THIS SHOULD BE APART OF A RECALL. THERE IS THOUSANDS OF US THAT IS WAITING ON THIS PART AND THIS IS SO UNFAIR. I AM TERRIFIED THAT SOMETHING ELSE IS GOING TO HAPPEN TO MY ENGINE IF THIS IS NOT FIXED SOON.

NHTSA ODI 11316743

THE CHECK ENGINE LIGHT CAME ON AND THE CODE READER SHOWED THAT THE VARIABLE TIMING SOLENOID NEEDS TO BE REPLACED. AFTER SEARCHING FOR A REPLACEMENT PART, I KEEP GETTING TOLD THAT THIS MAKE/MODEL CONSISTENTLY HAS THIS PROBLEM. THE ENGINE LIGHT COMES ON, THE CAR LOSES POWER AND SEEMS TO HAVE A TUGGING FEEL WHEN DRIVING ESPECIALLY WHEN ACCELERATING. THIS HAPPENS BOTH WITH IN TOWN DRIVING AND FREEWAY DRIVING. HAPPENS AT ANY SPEED.

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