Home · 2014 Chevrolet Impala Eco Eassist · Complaints

What 630 owners told NHTSA about the 2014 Chevrolet Impala Eco Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (630)Crash / fire / injury (27)Electrical system (220)Steering (137)Electronic Stability Control (esc) (104)Brakes (89)Engine (56)Airbags (43)Lights (43)Lane Departure (40)Transmission & drivetrain (37)Speed control (31)

137 of 630 complaints match · Steering · clear filters · page 4 of 6

Aug 10, 2019SteeringElectrical systemElectronic Stability Control (esc)

STARTED MY VEHICLE AND POWER STEERING WARNING CAME ON, DISMISSED IT, STABILITY CONTROL WARNING APPEARED, DISMISSED IT, TRACTION CONTROL LIGHT AND ABS LIGHT REMAINED ON. THIS OCCURRED WHEN LEAVING A FRIEND'S DRIVEWAY AND DRIVING ONTO A COUNTY ROAD. THE POWER STEERING WAS INOPERATIVE! TOOK VEHICLE TO REPAIR SHOP. MECHANIC FOUND LEFT REAR WHEEL SPEED SENSOR RING BROKEN. THIS SHOULD NOT HAPPEN! THERE ARE 50215 MILES ON THIS CAR AND IT IS VERY WELL MAINTAINED.

NHTSA ODI 11242949

Jul 16, 2019Steering

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE POWER STEERING BEGAN TO FAIL AND THE STEERING ABILITY WAS VERY STIFF. EVENTUALLY, THE POWER STEERING COMPLETELY FAILED. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. BERT OGDEN MISSION CHEVROLET (1400 E EXPRESSWAY 83, MISSION, TX 78572, (956) 205-1431) WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

NHTSA ODI 11232417

Jul 1, 2019SteeringElectrical system

TAKATA RECALL MY STEERING ASSIST LIGHT IS ON AS WELL AS STABILITRACK IS ON OCCURRED AFTER GOING THROUGH WATER CROSSING

NHTSA ODI 11228843

May 27, 2019Steering

SERVICE POWER STEERING MESSAGE IN MESSAGE CENTER. VEHICLE WAS MOVING ON A 2 LANE HIGHWAY. POWER STEERING IS GONE.

NHTSA ODI 11210102

May 21, 2019SteeringAirbagsElectronic Stability Control (esc)

TAKATA RECALL. THE POWER STEERING LIGHT SIGNAL CAME ON WHILE STARTING THE CAR. THE STERRING WHEEL WAA STIFF. THE CAR ACTED AS IF IT DIDNT WANT TO START WHEN IT ON MY RADIO STATION WAS ON SOME RANDOM STATION AS IF THE BATTERY WAS MESSED WITH. WHILE DRIVING AND IN PARK THE PASSENGER AIRBAG LIGHT GOES OFF AS IF NOONE IS IN THE PASSENGER SEAT WHEN CLEARLY SOMEONE IS SITTING BUCKELED IN. THE POWER STEERING HAPPEND TODAY AND THE AIRBAG LIGHT HAS HAPPENED OCCASIONALLY IN THE PAST COUPLE MONTHS.

NHTSA ODI 11209128

May 8, 2019SteeringWheelsElectronic Stability Control (esc)

A FEW PROBLEMS. WHEEL BEARING SENORS GO BAD EFFECTING POWER STEERING AND STABILITY CONTROL. REPLACED 3 WHEEL BEARING ON DIFFERENT WHEELS IN PAST 12 MONTHS. ALSO 20" RIMS WITH LOW PRO TIRES ARE A PROBLEM. HAD 2 PLOW OUTS IN PAST 6 MONTHS WHEN HITTING POT HOLES AND DAMAGED 3 RIMS. VERY COSTLY TO BUY RIMS AT $650 A PIECE AND TIRES AT $230 EACH. A SAFETY PROBLEM NOT KNOWING IF YOU WILL HAVE A TIRE PLOW OUT BECAUSE OF A ROUGH ROAD OR POT HOLE IN THE ROAD. I HAVE BEEN DRIVING 54 YEARS AND NEVER HAD A PROBLEM LIKE THIS BEFORE. CAR WAS IN MOTION WITH WHEEL BEARING PROBLEM AND TIRE AND RIM PROBLEM. AT DIFFERENT TIMES I WAS DRIVING ON CITY STREETS AND HIGHWAY. THIS PROBLEM HAPPEN AT DIFFERENT TIMES BUT MOST RECENT 5/5/19

NHTSA ODI 11206280

Apr 8, 2019SteeringCrash

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. KINGDOM CHEVROLET (6603 S WESTERN AVE, CHICAGO, IL 60636, (877) 921-8488) AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11194618

Mar 26, 2019SteeringElectrical systemElectronic Stability Control (esc)

EVERY WARNING LIGHT ON THE DASHBOARD BECAME ILLUMINATED. LOST POWER STEERING, CAR BECAME SLUGGISH, LACKED SPEED, AND POWER. BRAKING CONTROL WAS LIMITED. VEHICLE WAS DRIVE ABLE ONLY IN LIMP MODE.

NHTSA ODI 11191646

Mar 10, 2019Steering

SERVICE POWER STEERING WAS DISPLAYED ON MY VEHICLE WHICH MADE YOU'RE DRIVING VERY DANGEROUS AND UNSAFE. I TOOK THE CAR TO THE DEALERSHIP BUT THEY COULDN'T FINE ANYTHING WRONG BUT THE PROBLEM WAS CLEARLY THERE. THIS OCCURRED ON FEBRUARY 1 AND AGAIN ON MARCH 8.

NHTSA ODI 11185697

Mar 5, 2019SteeringBrakes

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 43,000. *TT THE CONSUMER STATED THE DEFECT WAS DIAGNOSED AS A LOST WHEEL SENSOR. *TR

NHTSA ODI 11184292

Mar 4, 2019Steering

POWER STEERING WENT OUT WHILE DRIVING VEHICLE ON THE HIGHWAY. ABS ERROR LIGHTS AND STABILIZATION ALERT POPPED UP, BUT IT DID NOT CALL OUT THAT POWER STEERING WAS UNAVAILABLE INTIL I HAD LATER SHUT OFF AND RESTARTED THE CAR.

NHTSA ODI 11183892

Feb 26, 2019SteeringElectronic Stability Control (esc)Brakes

WHILE DRIVING DOWN THE ROAD THE MESSAGE CENTER POPPED UP THE SERVICE POWER ASSIST STEERING, AND THE ABS AND STABILITRAK WERE ALSO DEACTIVATED. THIS ALL HAPPENED WHILE DRIVING DOWN THE HIGHWAY AT 55MPH IN A STRAIGHT LINE.

NHTSA ODI 11182489

Feb 13, 2019Steering

WE LOST POWER STEERING. THERE ARE AT LEAST 2 BULLETINS ON THE STEERING CONTROL MODULE. TOTAL PSCM FAILURE. DEALER CLAIMS ENTIRE STEERING SYSTEM NEEDS TO BE REPLACED. CAR HAS 68 K MILES. WHO WOULD EVER EXPECT TO LOSE THIS CRITICAL SYSTEM ON A WELL CARED FOR CAR. THIS IS A DANGEROUS CONDITION

NHTSA ODI 11179753

Feb 12, 2019SteeringElectrical systemElectronic Stability Control (esc)

I HAVE FILED A COMPLAINT LAST MONTH ABOUT MY 2014 CHEVY IMPALA'S SIDE DETECTION SYSTEM, BACK UP CAMERA WARNINGS, AND FORWARD COLLISION SYSTEMS ALL NOT WORKING. TODAY I AM ADDING THAT WHILE DRIVING ON THE FREEWAY IN MODERATE RAIN DOING 55MPH, MY STABILITRAK LIGHT CAME ON, ABS LIGHT CAME ON AND I LOST POWER STEERING. I DID NOT LOSE CONTROL OF MY CAR, BUT IT COULD HAVE BEEN BAD. I CALLED CHEVY AS SOON AS I GOT HOME TO FILE A COMPLAINT. I WILL BE BRINGING IT TO THE DEALERSHIP TOMORROW AS I HAVE READ OTHER COMPLAINTS OF THIS HAPPENING AS WELL WITH THE NEXT THING TO GO IS THE CAR WON'T START. THIS SITUATION IS UNCALLED FOR IN A VEHICLE WITH 45,000 MILES AT A PRICE TAG OF $35,000, ESPECIALLY WHEN THE OTHER ISSUES STARTED HAPPENING AROUND D 38,000 MILES. BEFORE TODAY, WHEN I STARTED MY CAR THE SERVICE LIGHTS FOR FRONT CAMERA, PARK ASSIST, AND SIDE DETECTION ALL LIT UP. I DID NOT TAKE IT TO THE DEALERSHIP AT THAT POINT BECAUSE I HEARD IT WAS EXPENSIVE TO FIX NOW I HAVE TO AS THE SAFETY OF DRIVING IT IS SEVERELY UNSTABLE.

NHTSA ODI 11176632

Jan 7, 2019SteeringElectronic Stability Control (esc)

WHILE IN MOTION AROUND 30MPH, FELT A VIBRATION FOLLOWED BY 2 MESSAGES ON THE INFO CENTER. SERVICE STABILITRACK, SERVICE POWER STEERING DRIVE WITH CARE. THE ABS LIGHT AND THE STABILITRACK LIGHTS ARE ILLUMINATED ON THE DASH AS WELL AS NO LONGER HAVING POWER STEERING.

NHTSA ODI 11165017

Dec 13, 2018SteeringTraction Control SystemBrakes

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 5 MPH, THE ABS, TRACTION CONTROL, AND POWER STEERING WARNING INDICATORS ILLUMINATED AND THE STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ODI 11161180

Nov 2, 2018SteeringElectronic Stability Control (esc)Brakes

WHILE DRIVING AROUND 7:30AM ON NOV 2ND, THE VEHICLE POWER STEERING AND ABS STOPPED WORKING AND WARNING LIGHTS BEGAN TO GO OFF. I WAS TRAVELING AT 70MPH ON A WET HIGHWAY. STEERING BECAME VERY DIFFICULT. I GOT OFF AT THE VERY NEXT EXIT.

NHTSA ODI 11144844

Sep 14, 2018SteeringElectrical system

TAKATA RECALL UPON MAKING A LEFT TURN, THE ABS LIGHT FLASHES ON AND OFF, THE ENGINE GRINDS, AND THE CAR HESITATES IN THE MIDDLE OF THE TURN. ON OCCASION THE DASHBOARD WILL INDICATE A STABILITRAK WARNING. THE PAVEMENT IS DRY AND THERE NO SAND PRESENT. IT HAPPENS MOST FREQUENTLY WHEN MAKING A LEFT TURN AFTER A COMPLETE STOP. THERE ARE MULTIPLE FORUMS BY OTHER IMPALA OWNERS WITH THE EXACT ISSUE.

NHTSA ODI 11129523

Sep 5, 2018SteeringElectrical system

IT WOULD CUT OFF AND WILL NOT START WITH EVERYTHING GOING BLANK THOUGHT IT WAS THE BATTERY GOT A NEW ONE TO REPLACE THE OLD ONE BUT STILL DOING THE SAME THING THEN THE POWER STEERING LIGHT WILL COME ON SOMETIMES WHEN DRIVING AND WE PUT IN A NEW ALTERNATOR THINKING THAT IT WOULD SOLVE THE PROBLEM THAT DIDN'T WORK STILL CUTS OFF AND WON'T START UNTIL 15-20 MINUTES HAD IT CHECKED BY A MECHANIC AND THEY COULDN'T FIND THE PROBLEM SCARED TO DRIVE IT DO TO HAVING MY KIDS IN THE CAR WITH ME OR GOING TO WORK AND IT HAPPENS OFTEN THEN IT SHOULD AND ONLY HAD THE CAR FOR A YEAR AND A HALF AND IT HAVE DONE IT AT LEAST 5 TIMES ALREADY

NHTSA ODI 11124666

Aug 31, 2018Steering

STEERING LOCKS WHILE DRIVING

NHTSA ODI 11123629

Aug 29, 2018Steering

2014 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ISSUES WITH POWER STEERING. *LD *JS

NHTSA ODI 11122609

Aug 29, 2018SteeringElectronic Stability Control (esc)

UPON STARTING THE CAR WARNING MESSAGE APPEARED ON THE DASH STATING POWER STEERING DRIVE WITH CAUTION. THE CAR SEEMED TO ALMOST STALL AFTER THAT. THE VECHICLE WAS STATIONARY AT THE TIME. IT IMMEDIATELY BECAME HARD TO STEER. AFTER 20 MINS I WAS ABLW TO TURNTHE CAR OFF AND RESTART IT AND DRIVE.

NHTSA ODI 11123341

Aug 19, 2018SteeringElectronic Stability Control (esc)Brakes

I GET INTERMITTENT SERVICE STABILITRACK, SERVICE BRAKE ASSIST, SERVICE TRACTION CONTROL NOTIFICATIONS WHERE MY ODOMETER READING IS AS WELL AS ABS AND ELECTRONIC STABILITYCONTROL ILLUMINATIONS ALMOST IMMEDIATELY AFTER SHIFTING MY VEHICLE INTO DRIVE AND TURNING AND IT IS DURING MOTION. ALSO THERE IS GRINDING AND HARD AND DIFFICULT BRAKING DURING THESE ILLUMINATIONS...

NHTSA ODI 11120911

Jul 5, 2018SteeringElectrical systemElectronic Stability Control (esc)

POWER STEERING WAS LOST, STABILITY LIGHT CAME ON - WAS TOLD THIS WAS DUE TO EROSION - HAD REPAIRED AT MY COST - EXTENDED WARRANTY WOULD NOT COVER AS TECHICIAN STATED MY FAULT ALTHOUGH APPARENTLY THIS AREA IS NOT VISIBLE DURING NORMAL SERVICE. NOW THE CAR TWICE HAS NOT STARTED AT ALL - ALL ELECTRONIC SENSORS GO DEAD. HAVE TAKEN TO CHEVROLET DEALER AND THEY ARE UNABLE TO DETERMINED WHAT IS WRONG. AT LEAST EVERY OTHER TIME I TURN ON CAR, THE STABILITY LIGHT OR STEERING LIGHT COME ON, AS WELL AS THE PARK ASSIST LIGHT. I WAIT FOR ABOUT 10 MINUTES OR SO, TRY AGAIN, AND THEY MAY OR MAY NOT GO OFF. 2 - THE REAR VIEW MIRROR FELL OFF DURING THE FIRST MONTH I PURCHASED, SO IT WAS UNDER WARRANTY AND THEY "RE-GLUED) IT SEVERAL TIMES - FINALLY IT WAS RECALLED, AND REPLACED ABOUT 15 MONTHS AGO, NOW THE MIRROR IS DOING THE SAME THING AGAIN. 3- LAST IS THE PILLAR TRIM - IT PEELED AND I HAD TO HAVE REPLACED AT MY COST - THIS SHOULD NOT HAVE OCCURRED. I FEAR I HAVE A LEMON, BUT MORE IMPORTANTLY I AM NOT RECEIVING THE SERVICE NECESSARY FROM CHEVROLET DEALER - I HAVE MAINTAINED THE SERVICE ON MY CAR THROUGH THE DEALER, BUT SO MANY UNANSWERED CONCERNS LEAVES ME AT RISK FOR ACCIDENT SHOULD CAR JUST STOP!

NHTSA ODI 11109584

Jun 13, 2018SteeringElectronic Stability Control (esc)Brakes

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT LOW SPEEDS AND DEPRESSING THE BRAKE PEDAL ,THE VEHICLE HESITATED TO SLOW DOWN AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. IN ADDITION, THE ABS, POWER STEERING, AND STABILITRAK SYSTEM INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINEGARDNER MOTOR COMPANY (22675 WASHINGTON ST, LEONARDTOWN, MD 20650, (240) 256-3959) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS SERVICED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,495.

NHTSA ODI 11101715

← NewerOlder →

Working with the data? Download all 630 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Chevrolet Impala Eco Eassist verdict →