What 630 owners told NHTSA about the 2014 Chevrolet Impala Eco Eassist

I HAVE A LEAK IN THE TRUNK THAT CHEVY SENT OUT CUSTOMER ACTION ON BUT THEY LEFT MY CAR OUT OF THIS RECALL. THE TAIL LAMP GASKET WAS NOT INSTALLED PROPERLY AND THE DEALER ARE TO FIX THIS PER LETTER. THE LETTER EXPIRED IN 2016 BUT I WAS NEVER INFORMED. I STARTED GETTING WATER IN THE TRUNK TOOK IT IN AND THEY WANTED TO CHARGE ME TELLING ME ITS A VERY COMMON OCCURENCE ON THIS VEHICLE.

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THE CRUISE CONTROL BUTTON STICKS, WHEN BEING PUSHED IT CLICKS HARD TO GET TO WORK. THE MOST IMPORTANT STARTED A COUPLE OF WEEKS AGO WITH THE STEERING WHEEL ON MOVING AND PUSHING THE GAS MAKES A CLUNKY AND GRINDING SOUND AND FEEL, THE VEHICLE DOES NOT GO ANYWHERE THEN, THE STABILITY LIGHT COMES ON. THE CAR STARTS MOVING, AND THE WHEEL FREES UP AND THE LIGHT GOES OUT. THIS IS EVERY TIME I'M TURNING LEFT AFTER FROM A STOPPED POSITION.

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ACCORDING TO AN APRIL 2019 LETTER FROM CHEVROLET/GM, SIDE BLIND-ZONE ALERT SENSOR IS KNOWN TO NEED REPLACEMENT. THEIR LETTER SAYS TO HAVE IT REPAIRED AT ANY GM DEALER, BUT THERE ARE NO PARTS AVAILABLE. I'VE CALLED THE DEALER 3 TIMES AND THEY HAVE NO ETA FOR THE BACK-ORDERED PARTS. TODAY I CALLED GM DIRECTLY AND THEY DO NOT EVEN HAVE AN ETA FOR WHEN THESE PARTS MAY BE AVAILABLE. THE REP I SPOKE TO TODAY REALIZED THIS WAS PRETTY ABSURD, BUT OBVIOUSLY PROVIDING THE PARTS GOES ABOVE HIS PAY GRADE. I DON'T KNOW WHAT ELSE TO DO.

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IN MY 2014 CHEVY IMPALA LT I HAVE NOTICED THAT WHEN IT RAINS OR WHEN WASHING THE CAR WATER SEEMS TO LEAK INTO THE CAR IN THE TRUNK AND INTO THE AREA WHERE THE SPARE TIRE SITS. HOWEVER IT'S NOT NOTICEABLE AS THE CARPET IN THE TRUNK DOES NOT APPEAR TO BE BET UNTILL YOU LIFT IT UP. ANOTHER THING I NOTICED WITH THIS WAS THAT MY LOCKS ON THE DOORS WERE LOCKING AND UNLOCKING BY THEMSELVES AND AT ONE POINT THE VEHICLE DID NOT RESPOND TO THE UNLOCK REQUEST FROM THE TRANSPONDER. I THEN USED ONSTARS REMOTE UNLOCK AFTER TRYING EVERY BUTTON ON THE TRANSPONDER TO GAIN ENTRY TO THE VEHICLE. SHORT TIME AFTER THAT EXPERIENCE I HAVE NOTICED MY PARKING BREAK TO ACTIVATE IT'S SELF AFTER BEING PARKED AND THE CAR BEING SHUT OFF I WOULD COME BACK AND SEE THAT THE PARKING LIGHT WOULD BE ON AND I'D HAVE TO PRESS THE BREAK TO UNLOCK THE PARKING BREAK. WHEN THE CARS PARKING BREAK GOES ON THE CAR IS PARKED ON A FLAT SURFACE. I WANT THE CAR TO REPEAT THE ISSUES SO THEY MAY BE RECORDED ON VIDEO HOWEVER I DON'T WANT TO DAMAGE MY VEHICLE AS I TAKE PRIDE IN THE PRODUCT THAT I HAVE PURCHASED.

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KEY IS STUCK IN IGNITION AND CALL WILL NOT TURN ON

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WHEEL BEARINGS HAD TO BE REPLACED HOUSING ALSO ON 6 DIFFERENT OCCASIONS. STABILTRAK ISSUES ON 4 OCCASSIONS SWAY BAR LINKS TIE ROD. SHOCKS STRUTS... BIGGEST ISSUE IS WHEEL BEARINGS MOST RECENTLY LASTED 2 WEEKS BEFORE NEEDED WARRANTY WORK AGAIN FOR THE 6TH TIME. CRUISE CONTROL STICKS SEAT BELT RECIPTICAL STICKS WONT STAY LOCKED IN SOMETIMES HESITATES WHEN SHIFTING OR GETTING GETTING UP TO SPEED THIS WHILE VEHICLE IN MOTION DRIVING VARIOUS SPEEDS. LOCKING MECHANISM TO LOCK VEHICLE DOESNT WORK ONLY UNLOCK FUNCTION MOST WORK PREFORMED OVER PAST 2 -3 YEARS AT PEPBOYS. SOME OTHER REPAIR SHOP. BEEN ISSUE ONGOING LAST 2-3 YEARS... UNRESOLVED

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I AM GETTING THE MESSAGE "SERVICE SIDE DETECTION SYSTEM" AND NO LONGER HAVE INDICATOR FLASHES IN SIDE MIRRORS WHEN BEING OVERTAKEN BY ANOTHER VEHICLE. THE MESSAGE COMES ON WHEN I START THE CAR.

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DRIVING ON CITY STREET AT OR ABOUT 35 MPH, SERVICE STABILITRAK INDICATOR LIGHT COMES ON. THE VEHICLE THEREAFTER BEGINS TO SHUTTER AND SPUTTERS INTERMITTENTLY. PRESSING ON THE ACCELERATOR, THE VEHICLE HAS SIGNIFICANT POWER LOSS.

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SERVICE BLIND DETECTION SYSTEM. THIS WARNING CAME ON AFTER 1 DAY OF PURCHASING MY 2014 IMPALA SO I TOOK CAR BACK AND THE DEALER TOOK IT TO CHEVY TO FIX THE RECALL BUT I WAS TOLD THAT THEY'RE TO MANY MILES ON MY VEHICLE. THIS ISSUE NEEDS TO BE FIXED BECAUSE I'M WITHIN MY 15DAYS IF USED VEHICLE WARRANTY AND IF THIS ISSUE CONTINUES THIS COULD CAUSE OTHER ISSUES AS I HAVE READ DUE TO REVIEWS ON THIS ISSUE. BECAUSE NOW IT BECOMES A BIGGER ISSUE AND COULD CAUSE LAWSUITS DUE TO BEING NOT COVERED AND WITH BEING OUT OF THE MILEAGE COVERAGE PERIOD COULD REALLY DESTROY A COMPANY BECAUSE IT'S JUST NOT SAFE. I WOULD LIKE MORE INFORMATION AND HOW THIS COULD BE FIXED BECAUSE THIS IS A NEW PURCHASE AND I HAVEN'T EVEN HAD THE VEHICLE 5 DAYS AND IF THIS VEHICLE STARTS A ELECTRICAL FIRE/ PROBLEM IT BECOMES A BIGGER ISSUE CAN YOU PLEASE FIX MY ISSUE AND MAKE EXCEPTIONS TO THIS RECALL MESS.

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SERVICE POWER STEERING MESSAGE IN MESSAGE CENTER. VEHICLE WAS MOVING ON A 2 LANE HIGHWAY. POWER STEERING IS GONE.

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TAKATA RECALL. THE POWER STEERING LIGHT SIGNAL CAME ON WHILE STARTING THE CAR. THE STERRING WHEEL WAA STIFF. THE CAR ACTED AS IF IT DIDNT WANT TO START WHEN IT ON MY RADIO STATION WAS ON SOME RANDOM STATION AS IF THE BATTERY WAS MESSED WITH. WHILE DRIVING AND IN PARK THE PASSENGER AIRBAG LIGHT GOES OFF AS IF NOONE IS IN THE PASSENGER SEAT WHEN CLEARLY SOMEONE IS SITTING BUCKELED IN. THE POWER STEERING HAPPEND TODAY AND THE AIRBAG LIGHT HAS HAPPENED OCCASIONALLY IN THE PAST COUPLE MONTHS.

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PARKING BRAKE WARNING LIGHT STAYS ON. STATIONARY. GM RECALL #15259. ROOT ISSUE ELECTRONIC PARKING BRAKE DRAG.

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MILEAGE: 89000 CUSTOMER RECEIVED A LETTER FROM GM STATING AN EXTENDED WARRANTY IS NOW AVAILABLE REGARDING THE SIDE BLIND ZONE DETECTION SYSTEM ERROR THAT DISPLAYS OVER THE ENTIRE DASH DISPLAY PANEL. THE WARRANTY WAS EXTENDED TO 6 YEARS FROM THE DATE VEHICLE WAS PLACED IN SERVICE AND 80,000 MILES. MANY OF THE VEHICLES AFFECTED BY THIS ARE EXPERIENCING THIS ISSUE AT JUST OVER 80,000 MILES OR HAVE GONE PAST 80,000 MILES DUE TO GM'S LACK OF A TIMELY RESPONSE TO THIS ISSUE THAT HAS AFFECTED SEVERAL PEOPLE. THE SERVICE SIDE DETECTION MESSAGE APPEARS UPON STARTING THE VEHICLE AND REMAINS TO BLOCK THE DIGITAL INFO CENTER UNTIL IT IS DISMISSED BY THE DRIVER WHO HAS TO MOVE THE THUMB TO PRESS THE BUTTON. THIS MESSAGE ALSO RE-APPEARS AFTER DRIVING FOR SEVERAL MILES CAUSING THE DRIVER TO LOOK AWAY FROM THE ROAD TO ACKNOWLEDGE THE ALERT. THE REAR SIDE DETECTION MODULES WERE PLACED BEHIND THE REAR WHEELS AND COLLECT WATER, DUST, DIRT, AND DEBRIS CAUSING FAILURE. GM SHOULD REDESIGN THIS HOUSING TO BETTER PROTECT THE MODULES IN THE FUTURE

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA LT. THE CONTACT STATED THAT THE SIDE DETECTION WAS MALFUNCTIONING. IN ADDITION, THE FUEL GAUGE, THE SPEEDOMETER, AND THE ENTIRE DASH BOARD FAILED TO FUNCTION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 64,000.

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ORIGINALLY MY BLIND ZONE DETECTION WAS THE ONLY THING POPPING UP ON MY DASHBOARD BUT MY CAR AND FUNCTIONS RAN FIND EXCEPT THE DETECTION FEATURE..BUT THEN CODES LIKE AIRBAG, TRACTION CONTROL, ABS, FRONT CAMERA, PARKING ASSSISTANT APPEARED ALL OVER MY DASH BOARD AND THEN THE RADIO, HEATING SYSTEM, SPEEDOMETER, RPM, GAS AND HEATING GAGE ALL STOPPED WORKING. I CHECKED ONLINE AND THESE SEEMS TO BE A HUGE PROBLEM THAT GM SHOULD BE RESPONSIBLE FOR!! THE DEALERSHIP EXPECTS ME TO PAY 1300 THIS IS NOT FAR ONLY HAD THIS CAR FOR A YEAR AND HALF SMH PLEASE PUSH FOR A RECALL IT'S NOT SAFE TO BE DRIVING WITH AIR BAGS NOT WORKING OR TURNING SIGNALS NOT WORK...

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WHEN DRIVING, LOSS OF POWER STEERING, ABS, STABILITRACK. THIS IS A HUGE SAFETY PROBLEM. THIS ISSUE DOES NOT MATTER ON ROAD CONDITIONS. IT HAPPENS WHENEVER. THE RING ON THE BACK OF THE WHEEL BEARING GETS WEATHER ELEMENTS BEHIND IT (MOSTLY TALKING ABOUT WATER IN THE WINTER THEN FREEZES). THIS CAUSE THE RING TO BREAK. ONCE THIS RING IS BROKE. I AM ASSUMING THE ABS CANT KEEP TRACK OF THE VEHICLE'S MOTION. IT THEN THROWS THE CODES. TO TELL DO A VISIBLE INSPECTION LOOKING FOR THE RING TO BE COMPROMISED. DON'T WORRY YOUR WHEEL BEARING MIGHT NOT BE BAD. YOU JUST HAVE TO GO TO CHEVY AND SPEND 190$ ON A NEW WHEEL BEARING.

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE BLIND ZONE ALERT MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER. THE CONTACT RECEIVED AN EXTENDED WARRANTY #N172097060 (SIDE BLIND ZONE ALERT MODULE WATER INTRUSION) HOWEVER THE VEHICLE EXCEEDED THE 80,000 MILE TIME LIMIT. THE CONTACT WAS CONCERNED THAT THE PASSENGER PRESENCE DETECTION SYSTEM WOULD FAIL AND THAT THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

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BLIND SPOT WARNING NOT WORKING, GM NOT WILLING TO REPLACE MODULES ON CAR WITH ONES THAT HAVE SINCE BEEN UPDATED. NEW MODULES ARE SEALED AND RESIST WATER INTRUSION, OLD MODULES DO NOT.

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A FEW PROBLEMS. WHEEL BEARING SENORS GO BAD EFFECTING POWER STEERING AND STABILITY CONTROL. REPLACED 3 WHEEL BEARING ON DIFFERENT WHEELS IN PAST 12 MONTHS. ALSO 20" RIMS WITH LOW PRO TIRES ARE A PROBLEM. HAD 2 PLOW OUTS IN PAST 6 MONTHS WHEN HITTING POT HOLES AND DAMAGED 3 RIMS. VERY COSTLY TO BUY RIMS AT $650 A PIECE AND TIRES AT $230 EACH. A SAFETY PROBLEM NOT KNOWING IF YOU WILL HAVE A TIRE PLOW OUT BECAUSE OF A ROUGH ROAD OR POT HOLE IN THE ROAD. I HAVE BEEN DRIVING 54 YEARS AND NEVER HAD A PROBLEM LIKE THIS BEFORE. CAR WAS IN MOTION WITH WHEEL BEARING PROBLEM AND TIRE AND RIM PROBLEM. AT DIFFERENT TIMES I WAS DRIVING ON CITY STREETS AND HIGHWAY. THIS PROBLEM HAPPEN AT DIFFERENT TIMES BUT MOST RECENT 5/5/19

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SIDE BLIND ZONE ALERT SENSORS HAVE FAILED. THESE FAILED SENSORS ARE CAUSING OTHER ELECTRICAL ISSUES WITH THE VEHICLE INCLUDING AIR BAG WARNING, INSTRUMENT CLUSTER INTERMITTENTLY NOT WORKING, HVAC CONTROLS NOT WORKING AND INTERMITTENT ISSUES WITH STARTING THE CAR. RECEIVED A LETTER FROM GM EXTENDING COVERAGE ON THE COMPONENTS TO 6 YEARS / 80,000 MILES. VEHICLE HAS 142,000 MILES BUT THIS IS NOT A PART THAT IS A WEAR AND TEAR ITEM. GM HAS ACKNOWLEDGED THIS PART HAS KNOWN ISSUES BUT HAS LIMITED THE AMOUNT OF TIME/MILEAGE THEY WILL COVER. SAFETY ISSUE DUE TO INSTRUMENT CLUSTER BEING UNRESPONSIVE AND AIR BAG POTENTIALLY BEING DISABLED DUE TO THIS.

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SIDE DETECTION SYSTEM SENSORS ARE LOCATED ON THE INSIDE OF THE REAR BUMPER PANEL ON EITHER SIDE, THEY DETECT CARS IN THE BLIND SPOT. THE SENSORS ARE LOCATED IN A POOR LOCATION TO BEGIN WITH, THEY ARE IN DIRECT LINE OF FIRE WITH ROAD AND TIRE DEBRIS, SALT WATER, GRAVEL, SAND, SNOW, MUD, ETC. OVER TIME, THE NATURAL ELEMENTS SEEP INTO THE CRACKS OF THESE SENSORS AND/OR THEIR WIRING HARNESSES AT THE CONNECTIONS, AND CAUSE MALFUNCTIONING OF THIS SYSTEM. MINIMALLY, THE PROBLEM CAN BE RESOLVED BY REPLACING THE SENSORS AND/OR HARNESSES FOR BRAND NEW ONES. AT THE WORST, THESE MALFUNCTIONED SENSORS CAUSE OTHER ELECTRICAL MALFUNCTIONS AND SUBSEQUENTLY INCREASED ROAD HAZARDS AND DRIVING CONDITIONS BY THE WAY THAT IT CAN LEAD TO THE DRIVER INFO CENTER GOING BLACK, THE RADIO CUTTING OUT, ALL THE INTERIOR AND GAUGE CLUSTER LIGHTS GOING OUT WHILE ON THE ROAD. IF LEFT UNRESOLVED BECAUSE MANY CUSTOMERS AND DRIVERS WOULD MUCH RATHER WAIT FOR AN OFFICIAL RECALL AND CONTINUE DRIVING, MANY WILL BE AT RISK.

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SIDE DETECTION SYSTEM CAUSE ELECTRICAL ISSUES WITH VEHICLE .. THE VEHICLE SPEEDOMETER STOPPED WORKING RPMS STOPPED WORKING.. CAR AIR CONDITIONING TURNED OFF ON ITS OWN, VARIOUS LIGHTS ON THE FRONT ' TURN ON AND OFF ON THEIR OWN

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BLIND SPOT SAFETY LIGHT MODULE WENT BAD DUE TO POOR DESIGN, GENERAL MOTORS HAS A WARRANTY UP TO 80,000 MILES, I TOOK MY CAR TO THE DEALER, THEY SAID THERE'S NO CODE READING, BUT FAILED TO ACTUALLY CHECK THE MODULE ITSELF, AFTER EXTENSIVE RESEARCH I FOUND OUT THEY ARE SUBJECT TO STARTING FIRES, A GM ENGINEER MADE A STATEMENT ABOUT THE POOR WORDING IN THERE EXTENDED WARRANTY SERVICE, I'M AFRAID THE CAR MAY CATCH FIRE BECAUSE OF THEIR FAILURE TO ACTUALLY CHECK THE MODULE ITSELF, I BELIEVE BOTH BLIND SPOT LIGHT MODULES SHOULD BE REPLACED AS GM KNOWS ABOUT THIS PROBLEM.

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STABILITYTRAK MESSAGE CAME ON. LOST POWER STEERING WHILE DRIVING.

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SIDE DETENTION SENSOR ALERT CAME ON A DAY OR TWO AGO. TODAY WHILE DRIVING NUMEROUS DASH LIGHTS AND ALARMS CAME ON. I HAD NO GAUGES AND COULD NOT SIGNAL WHILE DRIVING. HAD MY DAUGHTER IN CAR. VERY DANGEROUS. I HAD THE SENSORS REPLACED A YEAR AGO WHICH COST ME OVER $1,000.

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