What 630 owners told NHTSA about the 2014 Chevrolet Impala Eco Eassist

BOUGHT CAR ABOUT 6 MONTHS AGO HAD 52,000 MILES ON IT SEEMED TO BE A DECENT CAR UNTIL TODAY DEC 1, 2019 DRIVING ON THE HIGHWAY AT ABOUT 70 MILES AN HOUR WITH ICE COVERED ROADS POWER STEERING WENT OUT , AND STABILITRAK, A LONG WITH ABS ALL AT ONCE AND PROMPTED SERVICE LIGHTS IN DASH AND INFO SCREEN POWER STEERING WAS SO STIFF I COULD BARELY TURN OR CONTROL CAR AND ALMOST SLAMMED INTO MEDIAN LUCKILY NOT HITTING ANOTHER VEHICLE DROVE TO NEAREST EXIT AND TURNED CAR OFF TURNED BACK ON AFTER ABOUT 7 MIN AND STILL SAME THINGS IN DASH THANKFULLY THIS DIDN'T END WORSE MY CAR CAN NOW BARELY STEER AND SERVICE LIGHTS ARE ON GOING TO TRY TO SEE ABOUT TALKING TO SOMEONE AT DEALERSHIP TOMMARO IT SEEMS A LOT OF PEOPLE ARE HAVING THIS PROBLEM WITH THIS CAR

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LIGHT ON AIR BAG

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I WAS TRAVELING FORWARD GOING ABOUT 25 MPH ON A RESIDENTIAL STREET WHEN SUDDENLY, AFTER GOING OVER A DIP, THE VEHICLE SEEMED TO DROP ON THE FRONT RIGHT HAND SIDE. SIMULTANEOUSLY, THE SIDE AIRBAGS (BOTH FRONT AND BACK) DEPLOYED. I COMPLETELY LOST CONTROL OF THE VEHICLE, BUT LUCKILY WAS ABLE TO COME TO A STOP ON THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE DRIVEN AWAY FROM THE ACCIDENT. WHEN I LOOKED AT MY FRONT TIRES THEY WERE NO LONGER TURNED THE SAME DIRECTION BUT THERE WAS NO NOTICEABLE DAMAGE TO THE FRONT END, TIRES, OR RIMS AT ALL. THE ONLY SYMPTOM THAT COMES TO MIND BEFORE THIS INCIDENT HAPPENING WAS THE FRONT RIGHT LOW PRESSURE TIRE LIGHT WOULD TURN ON. I WOULD PUT AIR IN IT, AND FIGURED I MUST HAVE RAN OVER A NAIL AND HAD A SLOW LEAK. DUE TO HOW VIOLENT THE ACCIDENT FELT GOING ONLY 25 MPH, IT MAKES ME WONDER IF THIS HAS HAPPENED BEFORE TO OTHER PEOPLE. IF I'D BEEN GOING 50 MPH OR MORE IT WOULD HAVE MOST DEFINITELY ROLLED, DAMAGING THE VEHICLE TO THE POINT OF NOT BEING ABLE TO REALLY IDENTIFY THE ROOT CAUSE. PLEASE LOOK INTO THIS. IT IS VERY DISTURBING.*DT *TR*JB*JB

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THE BRAKE LIGHT IN THE WINDOW FLASHES ON AND OFF ALL THE TIME AND EVEN WHEN CAR IS PARKED AND SHUT OFF IT FLASHES AND WHEN IT IS IN MOTION. THE CRUISE CONTROL WILL NOT WORK AND DEVICE STABILITY TRACTION CONTROL WARNING IS ON AND SAYS IT NEEDS TO BE SERVICED. VEHICLE ONLY HAS 28000 MILES ON IT.

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MY SIDE DETECTION SYSTEM IS MALFUNCTIONING AND CAUSING ALL MY OTHER ELECTRICAL SYSTEM ACT UP.

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4 TIMES WHILE DRIVING SLOW I HAVE LOST POWER STEERING, IT DOES COME BACK FAIRLY QUICKLY. I SEE A RECALL FOR A 2014 IMPALA THAT COVERS MY ISSUES EXACTLY, BUT WAS TOLD MY IMPALA IS NOT PART OF THE RECALL?

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THE CAR HAS INTERMITTENT VARIOUS ELECTRICAL PROBLEMS. IT WILL RUN FINE AND THEN THE NEXT TIME THE KEY FOB WONT OPEN THE DOOR, NO INTERIOR LIGHTS, IT WONT START...ABSOLUTELY NO POWER TO ANYTHING IN THE CAR. IT IS AS IF THE ENTIRE BATTERY WAS REMOVED. THEN LATER, IT WILL START RIGHT UP. TRYING TO JUMP START IT DOES NOTHING.THIS HAS LEFT ME COMPLETELY STRANDED SEVERAL TIMES. I HAVE HAD THE CAR TOWED 3 TIMES. BUT EACH TIME WHEN I GET IT TO THE MECHANIC, IT STARTS RIGHT UP. OTHER TIMES, THE CAR RUNS FINE BUT THE DOOR LOCKS WILL UNLOCK AND LOCK ON THEIR OWN RAPIDLY OVER AND OVER. THIS USUALLY HAPPENS WHILE SITTING WITH THE CAR ON AND IN PARK. OTHER TIMES WHEN TRYING TO PULL INTO TRAFFIC, THE ENGINE SPUTTERS, THE RADIO DISPLAY FLASHES ON AND OFF, AND THE AC BLOWER CUTS OUT ALL AT THE SAME TIME. THIS IS DANGEROUS BECAUSE THE SPUTTERING STALLS THE ACCELERATION WHILE PULLING INTO TRAFFIC. OTHER TIMES JUST THE RADIO AND THE DISPLAY WILL GO OFF - SOMETIMES FOR DAYS & SOMETIMES JUST A FEW MINUTES, BUT EVERYTHING ELSE WORKS FINE. OTHER TIMES THE SPEEDOMETER WILL COMPLETELY STOP WORKING AND THE GAS GAGE REGISTERS NOTHING. THIS HAS HAPPENED ON THE INTERSTATE ON LONG DRIVES SO THAT I CAN'T TELL HOW FAST I AM GOING OR WHETHER I HAVE ENOUGH GAS. IT WILL THEN START BACK UP, BUT MAY BE DAYS LATER. I TOOK IT IN TO BE FIXED. THEY TOOK THE COMPUTER OUT FROM UNDER THE REAR WHEEL WELL AND SHOWED ME THAT IT WAS COMPLETELY CORRODED. I DROVE THE CAR WITHOUT A COMPUTER FOR 8 MONTHS BUT BECAUSE OF THE SAME PROBLEMS CONTINUING, I TOOK IT BACK IN AND THEY SAID I NEEDED A NEW COMPUTER. THE CAR HAD TOO MANY MILES FOR THIS TO BE COVERED SO I PAID OVER $1500 FOR THIS TO BE FIXED. NOW IT IS 3 WEEKS AFTER GETTING THE NEW COMPUTER INSTALLED. ALL OF THE PROBLEMS HAVE CONTINUED. AND AGAIN TODAY, I WAS STRANDED WHEN I WENT OUT AFTER WORK AND FOUND IT DEAD AGAIN. IT IS BACK IN THE DEALER AGAIN.

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THE HEADLIGHTS ARE SO DIM THAT I CAN DRIVE WITH THE HIGH BEAMS ON AND ON COMING VEHICLES EVER FLASH THEIR HEADLIGHTS HIGH BEAM ARE AS BRIGHT AS THE LOW BEAMS SHOULD BE. THIS IS EXTREMELY DANGEROUS WITH THIS POOR LIGHTING. THERE NEEDS TO BE A RECALL, CHECKING THE INTERNET THERE HAVE BEEN OTHER COMPLAINTS FILE WITH NHTSA

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE PASSENGER SIDE HUB SENSOR NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 89,926.

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WE BOUGHT OUR 2014 CHEVY IMPALA LTZ MARCH 2018. THE BACK TRUNK AREA WHERE SPARE TIRE IS HAS FILLED WITH WATER MULTIPLE TIMES LEADING TO MOLD WE HAVE BREATHED IN. WE HAVE TO KEEP CLEANING AND EMPTYING WATER OUT TO TRY AND KILL THE MOLD. THIS IS AWFUL. WE ARE NOT THE ONLY ONES MANY COMPLAINTS WITH BAD TAIL LIGHT GASKETS. THIS SHOULD BE A RECALL!!! GM SHOULD HAVE TO REPLACE AT NO COST TO THE CONSUMER. MOLD IS DANGEROUS AND CAN BE DEADLY.

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WHILE DRIVING DOWN THE ROAD I NOTICED THAT THE POWER STEERING DRIVE WITH CAUTION, STABILTRACK, AND ABS WARNINGS WAS ON THE DASHBOARD. IT BECAME A LITTLE MORE DIFFICULT TO STEER. WHEN I GOT HOME I TURN IT OFF AND LET IT SET FOR A FEW MINUTES AND TURN IT BACK ON, STILL DISPLAYED WARNING. I CALLED KOOL CHEVROLET AND THEY TOLD ME TO BRING IT IN THE NEXT MORNING. THEY DETERMINED THE REAR HUB WAS CRACKED. AFTER THE $495.14, IT SEEMS TO WORK LIKE USUAL. MY CAR HAS LESS THAN 60,000 MILES ON IT. I HAVE SEEN THAT THIS WAS AN ISSUE WITH OTHER 2014 IMPALA'S, IT SHOULD BE A RECALL.

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I RECEIVED A RECALL LETTER FOR THE SIDE BLIND ZONE ALERT MESSAGE ON MY IMPALA AND I DID NOT UNDERSTAND THE WORDING IN THE LETTER "OF IT BEING COVERED WITHIN 6 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE." I THOUGHT IT MEANT IT COULDN'T BE OLDER THAN 6 YEARS OLD BUT WASN'T SURE WHAT PLACED IN SERVICE MEANT AND ALSO NOT HAVE OVER 80,000 MILES ON IT. MY VEHICLE HAS ALMOST 26,000 AND MY DATE WAS SEPTEMBER 13 PER THE LOCAL DEALERSHIP, SO WHEN I CALLED TO MAKE AN APPOINTMENT THEY TOLD ME IT WAS NOT COVERED ANYMORE. I HAD AN APPOINTMENT IN AUGUST BUT HAD TO CANCEL IT AS MY MOM WAS JUST PUT INTO HOSPICE AT THAT POINT. YOU WOULD THINK THEY WOULD PUT IN THE LETTER MY DATE OF ORIGINALLY PLACED IN SERVICE BUT IT WOULD MAKE IT A LOT EASIER TO UNDERSTAND. I AM HOPING THAT I CAN STILL HAVE IT FIXED AND NOT HAVE TO PAY FOR SOMETHING THAT GM MADE INCORRECTLY. MY SIDE BLIND ALERT COMES ON EVERY TIME I TURN MY CAR ON AND DOESN'T WORK IN THE RAIN WHEN I AM DRIVING. I THOUGHT THIS FEATURE WAS TO HELP PEOPLE BE MORE SAFE ON THE ROAD AND LESSEN CRASHES BUT IT SEEMS TO BE ABOUT MONEY FOR GM OR ELSE THEY WOULD FIX IT. I PAID A LOT OF MONEY FOR MY IMPALA AND ITS SPECIAL FEATURES AND THOUGH I KNOW THINGS WILL NEED TO BE FIXED, I SHOULDN'T HAVE TO PAY FOR GM'S MISTAKE WHEN MANUFACTURING THE VEHICLE. THANK YOU.

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I WAS DRIVING IN HIGHWAY TRAFFIC WHEN THE CAR'S ENGINE POWER SHUT OFF, COULDN'T RESTART FOR SEVERAL ATTEMPTS. CALLED 911 AS A DISABLED VEHICLE IN CENTER OF HIGHWAY. STABILITYTRAK AND REDUCED ENGINE POWER WARNING CAME ON AS WELL AS CHECK ENGINE LIGHT. BROUGHT TO DEALER, WAS TOLD MANIFOLD BOLTS WERE LOOSE AND BATTERY NEEDED REPLACEMENT. PAID DEALER $663. THE VERY NEXT MORNING SAME THING HAPPENED AGAIN 3 TIMES BEFORE I GOT TO THE DEALER. AFTER RESEARCHING I SEE THIS IS A COMMON PROBLEM THAT GM IS NOT ADDRESSING. THIS IS A DANGEROUS SITUATION WHEN ENGINE SHUTS DOWN ON THE MIDDLE OF 4 LANE HIGHWAY! IS SOMEONE GOING TO HAVE TO BE KILLED BEFORE GM RECALLS THROTTLE BODY/ ACCELERATOR PROBLEM?

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE ON THE DRIVER'S SIDE NO LONGER FUNCTIONED. AN UNKNOWN WARNING INDICATOR ALERTED THE CONTACT THAT THE SIDE DETECTION INDICATOR WAS NOT FUNCTIONING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE DRIVER'S SIDE MODULE WAS DEFECTIVE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000.

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THEY RECENTLY HAD A RECALL FOR THE 2014 CHEVY IMPALA FOR THE BRAKES NOT DISENGAING THE ROTORS CAUSING NOT VERY GOOD DRIVABLE CONDTIONS, BUT WHEN I CALLED AND HAVE THEM MY GIN NUMBER IT SAYS MINE DOES NOT HAVE A RECALL BUT MY CAR IS DOING THE VERY EXACT THING. AND IT DOES THIS WHILE DRIVING AND LIKE IT STATED CAN CAUSE YOUR WHEEL TO BURN AND THAT'S WHAT HAPPEN TO MY CAR.

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THE OUTBOARD DRIVERS SEAT BELT TENSION CABLE FAILED AT THE POINT WHERE THE CABLE WAS CRIMPED (PHOTOS ATTACHED) WHICH APPEARS TO BE THE SAME FAILURE WHY OUR CHEVY TRAVERSE IS CURRENTLY BEING RECALLED, RECALL WAS ISSUED FIVE YEARS AGO AND COVERED 1.4 MILLION CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA AND SATURN OUTLOOK VEHICLES BUILT BETWEEN 2009 AND 2014. IN THIS CASE, THE SEATBELT SNAPPED WHILE THE BELT WAS BEING BUCKLED. THE CAR HAD NOT BEEN IN ANY ACCIDENT.

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I'VE ONLY HAD THIS CAR FOR 7 MONTHS AND JUST A COUPLE DAYS AGO THE STABILITY LIGHT AND ENGINE LIGHT CAME ON AND IT FELT LIKE MY CAR WAS LOSING POWER. I PARKED AND LET IT SIT FOR A WHILE AND IT WAS FINE BUT THE NEXT DAY THE SAME THING

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TL* THE CONTACT'S WIFE OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 25 MPH ON A RESIDENTIAL ROAD, THE POWER ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT MANAGED TO STEER THE VEHICLE AND THEN DROVE HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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I RECEIVED A RECALL LETTER FROM GM REGARDING AN ELECTRICAL RECALL ON MY 2014 CHEVY IMPALA 2014. THERE IS WATER DAMAGE IN SIDE DETECTION SENORS, WHICH ARE UNDERNEATH THE 2 BACK TIRES. WATER DAMAGE THAT HAS CAUSE ELECTRICAL ISSUES WITH EVERY ELECTRICAL PART OF THE CAR. SPEEDOMETER GOES OFF WHILE DRIVING LIGHTS GO OFF AND ON WHILE DRIVING. SENSORS ARE BEEPING WHILE DRIVING RADIO GETS LOUD TURNS OFF AND ON ON ITS OWN. AIRBAG WARNINGS WHILE DRIVING, BATTERY SHUTS DOWN. ITS A MESS.

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WE WERE DRIVING AND THE LIGHTS ALL DASH LIGHTS HEADLIGHTS AND MOTOR JUST CUT OUT WE WE WERE ALMOST REAR ENDED.WE FOUND OUT THE DRIVERS SIDE DETECTION IN THE REAR BUMPER WAS CORRODED AND SHORTING OUT THE ENTIRE ELECTRICAL SYSTEM.

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"SERVICE SIDE DETECTION" COMES ON THE DASH EVERYTIME THE CAR IS STARTED. RECENTLY I TRIED TO ENTER MY VEHICLE AND THE FOB DID NOT UNLOCK THE DOORS AFTER SEVERAL ATTEMPTS. ONCE IT DID, THE CAR WOULD NOT START. AFTER SEVERAL ATTEMPTS OF STARTING THE VEHICLE IT FINALLY WORKED, BUT THE GAUGES KEPT TURNING ON AND OFF EVEN WHILE THE CAR WAS IN MOTION AS WELL AS THE DOOR LOCKS. THIS IS THE FIRST TIME THIS HAS HAPPENED, BUT IT WAS QUITE CONCERNING WHILE DRIVING.

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MOVE ONTO A SIDE STREET AND RESTARTED THE ENGINE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE SEVERAL FAILURES WERE LOCATED. THE DEALER STATED THAT THE VEHICLE LOST COMMUNICATION WITH THE INSTRUMENT PANEL AND THE FOLLOWING CODES APPEARED: B101D ELECTRONIC CONTROL, UN150F LINBUS15, B1325 CONTROL MODULE POWER CIRCUIT, U0028 MOST BUS, U0140 LOST BODY CONTROL, 0184 LOST COMMUNICATION HVAC CONTROL, U15E1LINBUS1 LOST COMMUNICATION WITH DEVICE, AND AU2098 MOST CAPITAL COMMUNICATION ENABLE CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,800.

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WHILE DRIVING ON CITY STREETS AND THE HIGHWAY, THE STABLITRAX LIGHTS COME ON THEN SERVICE INDICATORS DISPLAYS: SERVICE STABLITRAX, FRONT CAMERA, AND POWER STEERING. THE CAR SLOWS DOWN SIGNIFICANTLY AND THE POWER STEERING THEN LOCKS UP UNTIL YOU DISMISS ALL OF THE CODES. THEN YOU CAN HEAR A CLICKING THAT SOUNDS LIKE THE CAR IS TRYING TO RESTART. IT HAPPENS SPORADICALLY. I TOOK IT TO A SHOP AND HE STATED TO CHECK FOR RECALLS BECAUSE THERE HAVE BEEN QUITE A FEW IMPALAS BEING BROUGHT IN FOR THE SAME REASON. I CONTACTED CHEVY AND THEY STATED THAT THERE ARE NO KNOWN RECALLS FOR MY MAKE AND MODEL.

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TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT SHOOK AND SHUT OFF. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, SHUT OFF, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE CONTACT DROVE THE VEHICLE TO ROBERT WOODALL CHEVROLET, BUICK, GMC, CADILLAC (1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

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DRIVING CAR MADE RIGHT TURN AND LOST POWER STEERING. SERVICE INDICATOR TEXT APPEARED TO WARN ME. TRACK CONTROL AND STABITRACK WAS ALSO AFFECTED.

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