What 15 owners told NHTSA about the 2014 Chevrolet Express Passenger 3500 12 Pass

CURRENTLY HAVE A RECALL ON MY VEHICLE (N172086770). SINCE THE ORIGINAL RECALL IN 2018, I'VE MADE SEVERAL ATTEMPTS WITH THE GENERAL MOTORS TO HAVE THIS ISSUE REPAIRED. AS OF THIS DATE, 7/12/2020, THEY HAVE BEEN UNWILLING TO FIX THE PROBLEM. I HAVE SEVERAL CASE NUMBERS WITH THE COMPANY BECAUSE I'VE HAD NUMEROUS CONVERSATIONS WITH THEM. THEY KEEP CHANGING THE CASE NUMBERS IN AN EFFORT TO DISCOURAGE ME FROM HAVING THE PROBLEM (A PROBLEM THEY CAUSED) FIXED. PLEASE REFERENCE DOT REFERENCE NUMBER 9064677 FILED ON OR AROUND 6/8/2020.

NHTSA ODI 11338963

TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR SUDDENLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO GRAND PRIZE CHEVROLET BUICK GMC (LOCATED AT 32 RTE 304, NANUET, NY 10954, 854-367-7516) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

NHTSA ODI 11255086

VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM STARTED AT 3,178 MILES AND HAS CONTINUED REGULARLY UP TO THE CURRENT 26, 050 MILES. JACK WILSON CHEVROLET OF SAINT AUGUSTINE HAS ATTEMPTED TO REPAIR THIS VEHICLE ELEVEN (11) TIMES SINCE THE 2ND DAY AFTER PURCHASE. AFTER OBTAINING ALL SERVICE RECORDS SINCE THIS VEHICLE WAS NEW THERE HAVE BEEN 24 ATTEMPTS AT REPAIRING THIS VEHICLE WITH NO SUCCESS. HERE IS A LIST OF REPAIRS PULLED FROM GM WORKBENCH SERVICE RECORDS. CONTINUAL CHECK ENGINE LIGHT. DEALER CANNOT FIND THE ISSUE. TO DATE - I SOLD THE VEHICLE BACK TO DEALER, THEY ARE SELLING, SO IT WILL BE BACK ON THE ROAD. LIST OF SERVICES - 3,178 MILES - ENGINE BLOCK PLUG REPLACEMENT 9,386 MILES - ROADSIDE SERVICE BATTERY TEST 9,400 MILES - ROADSIDE SERVICE TOWING 9,404 MILES - FUEL TANK FUEL PUMP MODULE REPLACEMENT 9,692 MILES - BODY WIRING HARNESS JUNCTION BLOCK REPLACEMENT 14,398 MILES - PASS. SIDE INSTRUMENT PANEL PERFORMANCE 14,434 MILES - RELAY REPLACEMENT 15,116 MILES - CONNECTOR RECONNECTION 15,857 MILES - IGNITION AND START SWITCH REPLACEMENT 16,090 MILES - ENGINE CONTROL MODULE REPLACEMENT 16,090 MILES - STARTER REPLACEMENT 12 DOCUMENTED "CHECK ENGINE LIGHT" PROBLEMS 6 DOCUMENTED TIMES THE VEHICLE STALLED ON THE HIGHWAY WHILE DRIVING 16 DOCUMENTED TIMES VEHICLE WOULD NOT START

NHTSA ODI 10809792