Dec 1, 2017Visibility & wipers
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING, THE CONTACT ATTEMPTED TO DEFROST THE FRONT WINDSHIELD.; HOWEVER, THE WINDSHIELD WIPERS BECAME INOPERABLE AND MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
NHTSA ODI 11051786
Nov 9, 2017Visibility & wipers
WHILE DRIVING THE LEFT (DRIVE SIDE) WIPER STOPPED WORKING. RIGHT (PASSENGER SIDE) CONTINUED TO WORK WITHOUT ISSUE. AFTER LOOKING INTO THE ISSUE I FOUND THAT THE ARM CONNECTING THE MOTOR TO THE WIPE ARM BROKE FROM THE BALL JOIN. I BELIEVE THIS PIECE IS CALLED THE WIPER TRANSMISSION.
NHTSA ODI 11044950
Oct 23, 2017Visibility & wipers
MY DRIVE SAID WINDSHIELD WIPER STOPPED WORKING AS I WAS DRIVING TO WORK IN THE POURING RAIN. I HAD TO PUT ON MY HAZARDS AND DRIVE SLOWLY TO FIND A PARKING LOT. VERY DANGEROUS.
NHTSA ODI 11035597
Oct 23, 2017Visibility & wipers
I WAS DRIVING TO WORK THIS MORNING AND MY DRIVER'S SIDE WINDSHIELD WIPER STOPPED WORKER IN THE POURING RAIN AND IT WAS DARK OUTSIDE, I WAS DOING 45 AND COULDN'T SEE. I HAD TO PUT ON MY HAZARDS SLOW DOWN AND FIND A PARKING LOT TO PULL INTO. I MISSED WORK, AND HAD TO WAIT FOR DAYLIGHT, AND DRIVE SLOW SO I COULD MAKE IT HOME.
NHTSA ODI 11035599
Sep 19, 2017Visibility & wipers
DRIVER SIDE WIPER COMPLETELY STOPPED WORKING FOR NO REASON ON A RAINY DAY WHILE DRIVING
NHTSA ODI 11024173
Aug 22, 2017Visibility & wipers
WHILE DRIVING THROUGH THICK FOG, I TURNED THE WHIPERS ON TO WIPE AWAY SWEET FROM THE WINDOW. THE DRIVERS SIDE WIPER WENT UP, AND JUST STUCK THERE. I PULLED OVER AND WAS ABLE TO LOWER THE BLADE, BUT THAT WIPER WILL NOT WORK.
NHTSA ODI 11018828
Jul 26, 2017Visibility & wipers
AT AROUND 4,800 MI MY FRONT PASSENGER WINDOW WAS ROLLED DOWN AND UPON TRYING TO ROLL UP, IT FAILED TO DO SO. ABOUT 1 WEEK LATER, THE FRONT DRIVER SIDE WINDOW DID THE EXACT SAME THING. I WAS ABLE TO PULL BOTH WINDOWS UP IN THE CLOSED POSITION. DURING COMMON FREEWAY DRIVE THE REGULAR SHAKING CAUSES THE WINDOWS TO OPEN SLIGHTLY, THIS IS NOT THE ISSUE. HOWEVER, DURING ONE SPECIFIC DRIVE, THE DRIVER WINDOW SLIPPED OUT OF THE REAR WEATHERSTRIPPING AND THE TOP REAR CORNER OF THE WINDOW WAS PROTRUDING UP AND OUT. THE CONCERN OF MY DRIVERS' WINDOW GLASS FLYING OUT WAS SCARY AND I HAD TO HOLD IT IN PLACE WITH ONE HAND AND DRIVE WITH THE OTHER UNTIL IT WAS SAFE TO PULL OVER AND TRY TO PLACE IT BACK IN. IF I WERE TO LEAVE THE WINDOWS DOWN, IT SIGNIFICANTLY RAISES THE POSSIBLY OF THEFT. I FEEL THIS IS A GOOD CONCERN TO REPORT AS I WAS AFRAID FOR MY SAFETY AND THE SAFETY OF OTHERS ON THE ROAD.
NHTSA ODI 11010671
May 1, 2017Visibility & wipers
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING IN THE RAIN, THE DRIVER'S SIDE WINDSHIELD WIPER SUDDENLY STOPPED OPERATING AND IMPAIRED THE DRIVER'S VISIBILITY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 06/21/17*LJ *AS
NHTSA ODI 10981710
Jan 10, 2017Visibility & wipers
DRIVERSIDE WIPER STOPPED WORKING
NHTSA ODI 10944037
Jan 9, 2017Visibility & wipers
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SUN ROOF SHATTERED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI 10943859
Sep 26, 2016Visibility & wipers
MY PASSENGER SIDE WIPER JUST QUIT WORKING AND NOW 75 MILES LATER MY DRIVERS SIDE ISN'T WORKING.
NHTSA ODI 10909609
Aug 15, 2016Visibility & wipers
2014 CHEVROLET CRUZE CLEAN DIESEL. CAR DEFROSTER/DEFOGGER DOES NOT ADEQUATELY DEFOG WINDOWS DURING RAINY AND/OR HUMID OUTSIDE CONDITIONS. CONDITION PERSISTS DESPITE OF SETTING SELECTION OF- TEMPERATURE, FAN SPEED, OR WHERE AIR IS COMING FROM (RE CIRCULATION OR OUTSIDE). ADDITIONALLY; HIGH LEVELS OF MOISTURE, OFTEN IN THE FORM WATER DROPLETS OR FOG, IS VISIBLE COMING OUT OF VENTS AND RESTING ON INSIDE OF WINDSHIELD, OTHER WINDOWS, AND OTHER INTERIOR SURFACES. UNDER MANY CIRCUMSTANCES, ONLY REMEDY WAS TO STOP VEHICLE AND WIPE AWAY MOISTURE OFF OF INSIDE WINDOWS TO ACHIEVE VISIBLY OF ROADWAY.
NHTSA ODI 10895968
Feb 2, 2016Visibility & wipers
FRONT WINDSHIELD WITH CONDENSATION AND IN PARE THE VISIBILITY. IT ONLY GOES AWAY WITH THE WIPERS AND THE HEATER. THE ANSWER THAT WE GOT FROM GM IS THAT LIVING IN TEXAS , THE HUMIDITY IS THE MAIN FACTOR AND THAT THE VEHICLE WAS OPERATING AS DESIGN. WHILE DRIVING, WE HAD TO PUT THE HEATER AND THE WINDSHIELD WIPERS FOR ABOUT 10 MINUTES.
NHTSA ODI 10823722
Nov 16, 2015Visibility & wipers
COLD AIR BLOWS ON WINDSHIELD FROM A/C AND FOGGS UP GLASS WICH OBSTRUCTS VIEW.THE CONTROLS ARE SET PROPERLY BUT DEFROSTER VENT DOES NOT CLOSE COMPLETELY. DEALER SAYS THERE IS NO FIX FOR THE PROBLEM.THIS HAPPENS WHEN STANDING OR DRIVING.
NHTSA ODI 10790521
Sep 2, 2015Visibility & wipers
WINDSHIELD FOGGED UP AND I COULD NOT SEE. DEFROSTER AND HEATING WINDSHIELD DID NOT CLEAR THE WINDOW SO I COULD SEE OUT, AND I HAD TO STOP BECAUSE I COULD NOT SEE OUT FORWARD AT ALL. DEALER CHECKED THE CONDITION AND OF COURSE, COULD NOT DUPLICATE! THERE IS A FIX ON THE CHEVROLET CRUZE FORUM BUT I DO NOT WANT TO ATTEMPT TO DO IT MYSELF! SOMETHING MUST BE DONE ABOUT THIS OR I WILL BE FORCED TO 'LEMON-LAW' THIS CAR AND I DO NOT WANT TO BE FORCED TO DO THAT! IT IS THAT DANGERIOUS AND I KNOW IT CAN BE CORRECTED IF THE PROPER TSB IS ISSUED DESCRIBING FIX AS LISTED BY A PERSON ON THE FORUM MENTIONED ABOVE.
NHTSA ODI 10761134
Jun 27, 2015Visibility & wipers
DRIVING AT HIGHWAY SPEED IN LIGHT RAIN RESULTED IN A "CARWASH EFFECT" ON MY WINDSHIELD. DROPS DID NOT RUN BUT SPLATTERED IN A MANNER WHICH COMPLETELY OBSCURED VISIBILITY OF THE ROAD. I WAS DRIVING BLIND, REGARDLESS OF WIPER SPEED, IN VERY LIGHT RAIN. IS THERE RESEARCH SHOWING WINDSHIELD ANGLE AS THE CAUSE OF SUCH A PROBLEM? THIS HAS OCCURRED A SECOND TIME IN LIGHT RAIN.
NHTSA ODI 10730746
Jun 12, 2015Body & structureVisibility & wipers1 injury
WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 68MPH WITH NO TRAFFIC ALONGSIDE NOR IN FRONT OF ME THE SUNROOF GLASS SHATTERED VOLUNTARILY CAUSING SMALL SHARDS OF GLASS TO FALL INTO MY FACE AND CLOTHING AS WELL AS OUTSIDE THE TOP OF THE VEHICLE. THE SUN SHADE WAS OPEN AND THE GLASS ON CLOSED ON THE ROOF AND NOT VENTED. THERE WAS NO CHANCE OF ROAD DEBRIS HITTING THE CLOSED SUNROOF NOR WAS THERE AN OVERPASS FROM ANYTHING TO FALL OFF FROM TO MAKE IMPACT. THE GLASS EXPLODED AND SPIDER-WEBBED THE ENTIRE SUNROOF.
NHTSA ODI 10724892
Mar 27, 2015Visibility & wipers
THE VEHICLE SIDE WINDOWS AND OUTER EDGES OF THE WINDSHIELD WOULD FOG UP AND THE DEFROSTER/DEFOGGER WOULD NOT CLEAR THE CONDITION. THE COLDER IT WAS OUTSIDE AND THE FURTHER I DROVE THE VEHICLE THE WORSE IT GOT. THIS HAPPENED ON MULTIPLE OCCASIONS BEFORE THE DEALER FINALLY MOSTLY CORRECTED IT.I SAY MOSTLY BECAUSE THE VEHICLE STILL IS QUITE SLOW TO DEFOG THE WINDOWS IN VERY COLD CONDITIONS. IT IS MUCH BETTER BUT STILL NOT WHAT I WOULD CONSIDER OPTIMAL. *TR
NHTSA ODI 10702130
Mar 26, 2015Visibility & wipersEquipment Adaptive/mobility
WINDOWS STEAM AND FOG FREQUENTLY AND THE FAN DOES NOT CLEAR ALL WINDOWS. WINDSHIELD CENTER WILL ONLY DEFROST WHEN ON LOW SPEED. IT WILL NOT MAINTAIN A CLEAR VIEW UNLESS ON HIGH SPEED AND THEN SOMETIMES THE LOWER CORNERS OF THE WINDSHIELD STAY STEAMED OR FOGGED.. *TR
NHTSA ODI 10702038
Mar 14, 2015Visibility & wipers
IT WAS RAINING, AND APPROXIMATELY 40 DEGREES AS INDICATED BY THE CAR THERMOMETER. I WAS DRIVING AND THE WINDSHIELD WIPERS WERE GOING AND CLEARING THE RAIN PER NORMAL OPERATION. SUDDENLY THE DRIVERS SIDE WIPER ONLY WENT UP ABOUT ONE-QUARTER OF THE WAY OF NORMAL AND THE PASSENGER SIDE WENT CLEAR OVER THE STUCK DRIVERS SIDE WIPER. DESPITE ALL ATTEMPTS TO FIX IT AT THE CLOSEST GAS STATION I COULDN'T FIND OUT WHERE THE PROBLEM OCCURRED, BUT I DID SEE THAT THE PASSENGER SIDE COULD NOT GO UP AND DOWN BY PULLING IT MANUALLY, BUT THE DRIVERS SIDE WOULD FREELY GO UP AND DOWN JUST BY MOVING IT MANUALLY. I COULDN'T SEE MUCH OF ANYTHING AFTER THAT, BUT GOT THE CAR HOME. *TR
NHTSA ODI 10694225
Jan 19, 2015Visibility & wipers
THE FRONT WINDSHIELD FOGS UP OR GETS A FILM ON IT MAKING IT A SAFETY HAZARD BECAUSE AT NIGHT WHEN LIGHTS ARE COMING TOWARDS YOU IT IS IMPOSSIBLE TO SEE OUT THE WINDSHIELD. THE SIDE WINDOWS IN EXTREME COLD ALSO FREEZE ON THE INSIDE AND DO NOT THAW UNTIL AFTER THE CAR HAS SAT. IT IS HARD TO SAY IF THIS IS A FILM OR FOGGED BECAUSE IT HAPPENS WHEN THE DEFROSTERS ARE ON. I CLEAN THE WINDOWS BUT IT KEEPS HAPPENING. *TR
NHTSA ODI 10676494
Dec 28, 2014Electrical systemVisibility & wipers
3RD TIME SINCE PURCHASING IN MARCH 2014 THAT HEATER AND OR AIR CONDITIONING HAS STOPPED WORKING. WAS TOLD FIRST 2 TIMES THAT IT WAS THE MOTOR AND SENSOR, THOSE WERE REPLACED NOW WHILE MAKING YET ANOTHER ROAD TRIP 4 HOURS FROM OUR HOME WITH OUR CHILD THE HEAT WENT OUT. HEATER WILL NOT BLOW WARM AIR OR ANY AIR FOR THAT MATTER AND DEFROSTED WILL NOT WORK RESULTING IN US STOPPING EVERY FEW MILES TO MANUALLY WIPE THE WINDSHIELD DOWN. *TR
NHTSA ODI 10668602