What 698 owners told NHTSA about the 2014 Chevrolet Cruze Limited

i have a feeling their is an issue with the head gasket for many reasons, smoke is coming out of the vehicle of the hood and has a burning smell to it. i checked online and it said some 2013 and 2014 versions of the Chevy cruze have been recalled due to not long lasting head gaskets, and i see how theirs no recalls on the vehicle but it seems theirs an issue with the head gasket and its a 2014 so im assuming this vehicle is a recall. i dont want anything serious to happen to this vehicle as this is my life and i need this car to goto my job and do the things i need to do.

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PVC issue on 2014 Cruze. You need to include all years and VINs for this issue. Mine has been in the shop for 4 years straight trying to find the engine issue. It is always a PVC and engine runs rough. I can provide years of receipts trying to fix issue.

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I have had a coolant leak issue with my car, which I bought brand new, multiple times. My mechanic has had to replace the water pump and or fix coolant issues multiple times. It happens every year around the same time. I called Chevrolet a couple years ago begging them to research for a recall. If you look online, there are multiple forums, webpages, and discussions of the same issue with the same make and model. Costing consumers hundreds and thousands of dollars for repairs, repeat repairs. Please address this! Chevrolet offers no help!

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car lost power

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Water pump constantly leaking through seap hole weather or not u get a new water pump or not can't get it to stop leaking .ac cut off due to heat engine .it will not stop dripping i have changed water pumps 3 times and it never has stopped dripping this has costed us alot of money and time if ww only new this we would have bought something else.we have been through 2 computers ecm ans a motor replaced this thing has been in the shop every year since we had this car once for 9 months

NHTSA ODI 11536798

I’m reporting a engine failure in my 2014 Chevy Cruze due to anti-freeze leak I took my vehicle the the Jefferson Chevrolet dealership for repair and they charge me over $3,700 in repairs and then told I had engine failure now my vehicle sitting in the driveway non-repaired. Also being dealing with the dealership every since January 31, 2023

NHTSA ODI 11535739

The exact scenario discussed in the 2015 NHTSA Service Bulletin No 14371B, also happened to my 2014 Chevrolet Cruze with a 1.8L engine rather than the 1.4L engine referenced. The original manufacturer water pump was confirmed to be the source of the coolant leak by an independent service center. The part is available for inspection upon request. No engine lights went off, I personally observed the leaking fluid on the ground because of the previous incident noted below. These repairs cost thousands and have done an unknown amount of damage to the engine. A previous coolant leak issue was identified 1 year prior with the thermostat housing. This caused a significant rise in the temperature of the car's engine, which ultimately led to the car being unsafe to drive as it would begin to overheat within minutes of beginning to drive. The warning sign "Engine Hot, AC Off" message appeared, the chiming sound was heard, and I was luckily able to pull into my driveway only 5 minutes later. If I had not been close to home, I would have been forced to pull off on the side of the interstate which is exceptionally unsafe and illegal. The alerts did not appear until the engine was on the brink of overheating. This was confirmed by an independent service center and the part is no longer in my possession.

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On dash it says 1. engine overheated; idle engine 2. A/c off due to high engine temp 3. Fan will spin in high speed and stays on when you turn off the car

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both cataltic converters are cracked. There was a recall on some 2014 chevy cruze for higher tempatures in exhaust that might cause this issue.

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i believe it is the ignition switch, my car has been chugging or hesitating while driving and you can also feel it when you are sitting idling and while one the park position. i’ve also read that there are several others that own a cruze and have this issue. Sometimes as well you stick the key in the ignition and there is no connection no noise as like it’s trying to turn over you have to continue to turn the key off and on to finally get a connection and sometimes when you drive and then park and turn the key off the car tries to restart by it’s self. i believe these are issues that seriously need fixed by gm or chevy- no one should have to pay the price of a car for this to occur! i also do all recommended maintenance as suggested to my vehicle. i am taking the vehicle to be fixed on 5-9-23

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I had tried to enter my address is in Canada not the states… I have had to fix my car couple times and issue has not been resolved as I would get a dashboard warning that the oil pressure is low and to turn off the vehicle. The coolant overheat to the point it’s boiling. There is a recall for this issue however not sure why this vehicle does not qualify as it’s a safety hazard

NHTSA ODI 11516696

When I took my vehicle to the dealer on 2-24-23 they inform me my head gasket failed the my engine wasn’t any good due to overheating the coolant was leaking inside the engine. I took the vehicle to the dealer when antifreeze wouldn’t stay in the reservoir and white smoke from the exhaust and as 4-12-23 my vehicle is still at the dealer.

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Air bags did not deploy in a serious wreck, also with the seat belts not properly securing. First week I bought it. It shut off on the interstate because it was overheating. Ac compressor was broke so it got replace. The fan motor does not spin right. When my air/heater is on my engine make a LOUD noise (since the day I bought it). Cooling system has been replaced 4 times. Overall terrible car and everything needs to be recalled on it. Not safe to drive.

NHTSA ODI 11506889

Our 2014 Chevy Cruze is once again having the catalytic convertor fail. We took the car in on 12/04/19 as the maintenance light came on and the dealership said the catalytic convertor was failing and needed to be replaced otherwise it would damage the engine. We had it replaced with a "brand new" catalytic convertor at the Chevrolet dealership. Now we are being told by a different repair shop that the catalytic convertor is "failing again". The maintenance light came on about a week ago so we took it in to be diagnosed. Again catalytic convertor failing. This is very dangerous as our young daughter now drives that car and drives back and forth to college. Should this fail and cause the vehicle to stop on a busy highway this will put her and her passengers in grave danger. This is one of many online articles that state a catalytic convertor should last 10 years. If not properly replaced by Chevrolet then we will have to put on the 3rd part in less than 9 years: https://www.cars.com/articles/how-often-should-i-replace-my-catalytic-converter-1420683869829/ Chevrolet gives a 8-year/80,000 miles: https://www.cruzetalk.com/threads/8-year-80-000-mile-warranty.235259/ This is the second replacement of the same part, obviously GM part suppliers are installing sub-par and unsafe equipment on their vehicles.

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The car was inspected the engine head gasket is failing

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My vehicle had a leak in the turbo coolant return line also my vehicle ran hot so I couldn’t drive and cause me two days from work. I had the vehicle inspected by an independent service center. Coolant would leak on the ground.

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I financed my car through drivetime in june 2019 and from the time i got the car i have been having electrical issues. My car has also been in a really bad accident prior to me purchasing it and when i tried to return it. They just kept telling me to go to pep boys because I had a 60 day warranty to fix any issues. I should not have had to take my car to any mechanic if I got it from a dealership. I now have really mad transmissin issues and I havent even had the car for 3 years. I believe this company sold me a lemon and i dont know how to prove it. I dont have the money to fix all the issues.

NHTSA ODI 11494041

The car keeps overheating and it has been to the mechanic multiple times and the problem exist. If I get on the highway my transmission hot engine idle light comes on. I have had a transmission replaced and a lot of other things repaired and the issue continues

NHTSA ODI 11493882

My car often loses power unexpectedly in the middle of a turn in an intersection and once while exiting a busy road. Twice it has died upon arrival at destinations and yet the battery has indicated when tested as fully charged. The key indicator is the radio system turns off for a second or two and then automatically restarts and the car with it. When this occurs the car is unable to be driven as the wheel will not turn. I have informed the local Chevy dealership near me and test was done with no error codes reported. What I have had to do is remove the battery cable and replace it and it seems to make the car work for a little longer until it starts the process again with the radio. I had work done to repair the window motor and that is when I first notified Chevy (I will have to locate the date). I have given permission for my friend to drive the car and he has seen this occur with the radio but did not notice if the car shut down.

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my headgasket blow due to excessive overheating or other problems i’m not 100 percent sure. i’m not sure if my vehicle is available for inspection upon request. my head gasket blown on the highway, this is very unsafe due to cars around me going excessive speeds. chevrolet recalled some 2013/2014 cruze models due too problems with the head gasket. it’s UNKNOWN if my vehicle has been inspected by the manufacturer, police, insurance representatives or others. right before my head gasket blown my engine light cut on.

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I was sitting at a red light and my vehicle began to move forward with my foot on the brake. The vehicle began to increase in rpm's like i was pushing on the accelerator but i was not!! Later that day i went to the gm dealer to see what they could find and didn't find anything cause the computer had reset since i had shut the car off. Two days later the car did the exact same thing so i immediately drove to the car dealer. Told them how dangerous that was and i couldn't believe the car was acting like i was giving it more gas when i wasn't!! They hooked it up to the computer and found the problem this time. It had to do with a crack in my pollution canister. With that crack my computer thought my car needed more gas and would give it more gas. I can't believe they let a computer program give your car more gas and you have no control of it and without warning. The first time it did it i was not prepared for it and when the computer gave my car more gas it began to move into the intersection and almost caused a horrible accident. Since the dealer replaced the pollution canister i have not had any problems. I have warned everyone i know about what happened and to be prepared for it. It just amazes me that more people haven't been seriously hurt by this! Hopefully that crack that caused my problems doesn't happen to anyone else!!

NHTSA ODI 11490635

My vehicle has under 80,000 miles and the catalytic converter is already bad. Its causing engine issues and the vehicle to jerk forward when stopped.

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The car catalytic converter failed again. It failed once before in 2017. The dealer fixed it as it was under warranty and GM had a recall on it. There was a check engine light that came on. Took it to the Chevy dealer. It was diagnosed the the catalytic converter failed. To repair it the dealership is charging me $3600.00 for it. This should be a manufacturing defect as the same problem happened and should be covered by the manufacture. GM is aware of this problem and still do not want to address it.

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Turbochager is malfunctioning. The engine could have seized and since its mostly highway driving to get anywhere that could be bad. The problem has been confirmed through a auto shop. Not inspected by anyone else. There are no warning lamps. Message was low oil. checked it and there was no oil in the car.

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The turbo breaks on all of these cars. Mine caused damage to my transmission and I have spent two months trying to get it working but all of the turbos for sale or broken or break. Now I believe it has caused damage to the converter as the car consistently drops out of high gears and then revs at over 5000 RPMs refusing to upshift. I live in an area with hilly freeways and I have almost been in two accidents because my car can't go over 50 MPH uphill and that's if I was going faster before getting to the incline. If every turbo on this car breaks, causing these issues, why has there not been a recall? This is dangerous to everyone with these cars. Chevy needs to take responsibility to fix this issue.

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