What 698 owners told NHTSA about the 2014 Chevrolet Cruze Limited

UNABLE TO LATCH SEATBELT DRIVERS SIDE FOR THE MECHANISM THE CHARGE IS 200.00 WHAT A RIP OFF THOUGHT IT SHOULD BE COVERED DO TO SAFETY. IF I AM IN A WRECK AND MY SEATBELT DOESN'T LATCH HOW SAFE AM I. NO ACCIDENTS JUST QUIT WORKING

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CHEVY 2014 CRUZE HAS MALFUNCTIONING SENSORS IN THE BUMPER OF THE CAR.THE CAR GETS WET.THE SENSORS SHUT DOWN AND THE BATTERY WON'T CHARGE AND THE CAR COMES TO A COMPLETE STOP. THE SOLUTION FROM G:M IS TO REPLACE NEGATIVE BATTERY CABLE AND THE SENSORS AND WIRE HARNESS . HOW EVER THEY WILL NOT ISSUE A RECALL AND THIS IS VERY DANGEROUS. MY DAUGHTERS BATTERY WENT DEAD ON THE FREEWAY. AFTER RESEARCH BATTERY WAS REPLACED AND NEGATIVE CABLE REPLACED BUT G:M WANTS $2800.00 TO REPLACE SENSORS..THIS CAR HAS 52,000 MILES ON IT AND IT'S NOT SAFE..G:M ADMITS THEY UPGRADED THE SENSORS AND HARNESS SO IT'S NOT SUPPOSED TO HAPPEN AGAIN.WON'T STAND BEHIND THE ORIGINAL PRODUCT. THESE VEHICLES ARE IN DANGER OF SHUTTING DOWN AT ANY SPEED AND AT ANYTIME. AT LEAST THEY SHOULD ISSUE A RECALL ON THE NEGATIVE BATTERY CABLE NOT A SERVICE BULLETIN #314...

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2014 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO SEVERAL ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED OX/NOX SENSOR ISSUES THAT CAUSED THE ENGINE LIGHT TO ILLUMINATE, SOFTWARE ISSUES, THE HEATING MECHANISM FAILED, IGNITION MALFUNCTIONED. *JS

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WHEN YOU ARE COMING TO A STOP EITHER AT A STOP LIGHT, SIGN, OR YIELDING OFF THE INTERSTATE. THE CAR BEGINS TO IDLE VERY HARD SHAKING THE ENTIRE VEHICLE BACK AND FORTH. THEN IT SHUTS OFF WHILE THE IGNITION IS STILL RUNNING. YOU LITERALLY HAVE TO PUT THE CAR BACK IN PARK, TURN IF OFF THEN TURN IT BACK ON TO FIX THE PROBLEM. I STILL DO NOT HAVE A ENGINE LIGHT SHOWING THERE IS SOMETHING WRONG WITH THE CAR. BUT IT IS HAPPENING MORE AND MORE.

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TURBO/ SUPER CHARGER FOR 2014 CRUZE LT GASOLINE ENGINE HAS CAUSED A CHECK ENGINE LIGHT THERE HAS BEEN MULTIPLE REPORTS FOR THE 2014 CRUZE LT THAT THE SUPER CHARGER CRACKS AND LEAKS EXHAUST FUMES INTO THE TURBO CHARGER WHICH RESTRICTS THE TURBINE FROM FUNCTIONING PROPERLY AND NORMAL COST JUST TO BUY THE PART IS 800 USD TO 1200 USD TO PURCHASE EXCLUDING INSTALL COST. THE ISSUE IS INTERNAL WHICH COULD ONLY BE CLASSIFIED AS A MANUFACTURER DEFAULT AND SHOULD BE ADDRESSED AS SUCH.

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CAR ELECTRICAL SYSTEM PROBLEM FAILURE DATE:2/27/18 THE RADIO DASHBOARD POWERS ON AND OFF (FREQUENTLY AT TIMES). IT APPEARED TO HAPPEN MORE WHEN THE CAR WAS STOPPED. WHEN THIS HAPPENED, THE DASHBOARD WOULD DISPLAY: "SERVICE STABILITRAK" THIS BEGIN HAPPENING ON 2/27/18 AND IT HAS HAPPENED SEVERAL TIMES SINCE.

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HEAT WONT WORK IN COLD WEATHER. LOOKED UP AND SEEN TONS OF THE SAME YEAR AND MAKE WITH A RECALL FOR HEAT BLOCK. ALSO FRONT END AXEL SOUNDS LIKE IT WANTS TO SNAP. I CONTACTED CHEVY THEY WERE NO HELP. ITS OUR ONLY CAR RIGHT NOW AND WE HAVE A CHILD. NOT SAFE AS FAR AS IM CONCERNED.

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MY DISPLAY AND RADIO BEGAN INTERMITTENTLY FLASHING OFF AND ON. THEN MY STABILITRAK SERVICE LIGHT BEGAN COMING ON. I HAVE LOSS OF POWER AND AM CONCERNED FOR MY SAFETY TRYING TO DRIVE UNDER THESE CONDITIONS. I AM CONTACTING THE MANUFACTURER WHO SHOULD WARRANTY THIS MANUFACTURING DEFECT. THERE ARE HUNDREDS OF COMPLAINTS ON THE CHEVY FORUM WEBSITE. WE DESERVE SOME SORT OF HELP WITH THIS AND NOT AT OUR EXPENSE. THE PROBLEM I DESCRIBED HAPPENED WHILE STATIONARY AND IN MOTION BUT THE LOSS OF POWER IS WHILE DRIVING. I'M CONCERNED ABOUT GETTING HIT WHILE DRIVING. PLEASE HELP. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE INTAKE MANIFOLD PREMATURELY FAILED. THE MANUFACTURER ISSUED 34 TSBS ON THE FUEL SYSTEM AND 153 TSBS ON THE ENGINE, BUT NO RECALLS WERE ISSUED. THE DEALER (GUSTMAN CHEVROLET BUICK GMC, 1450 DELANGLADE ST, KAUKAUNA, WI 54130, (920) 766-3581) WAS NOTIFIED AND DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,883.

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NOTCHY OR STICK/SLIP FEELING OF STEERING WHEEL NEAR THE CENTER POSITION AT OR ABOVE 45 MILES PER HOUR, CONDITION IS CONSTANT, NOT INTERMITTENT! CHEVROLET REPRESENTATIVE TELLS ME THAT MY PARTICULAR VIN NUMBER IS NOT AFFECTED.

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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED DECELERATION WHILE DRIVING APPROXIMATELY 65 MPH. THE CONTACT DROVE TO A SAFE LOCATION AND THE VEHICLE WOULD NOT RESPOND EVEN WHEN SHIFTED TO A DIFFERENT GEAR. LANDERS CHEVROLET OF NORMAN (1221 ED NOBLE PKWY, NORMAN, OK) WAS CONTACTED AND DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

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PASSENGER SEAT DOES NOT FUNCTION PROPERLY. CAN NOT MOVE FORWARD OR BACK. ITS LOCKED IN PLACE

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NOTORIOUS GM ISSUE - TRANSMISSION COOLING LINES. THIRD TIME MINE HAVE BEEN REPLACED AND ARE NOW LEAKING AGAIN - SUSPECT IN COLDER CLIMATES THE PART IS NOT HOLDING UP AND ESPECIALLY SUSCEPTIBLE TO DEFECTS. FLUID LEAKS OUT AND CAUSES BUILD UP ON THE LINE, WHICH COULD POTENTIALLY BE A FIRE HAZARD. I HAVE DONE RESEARCH AND DISCOVERED THIS IS A VERY COMMON ISSUE WITH THIS MODEL CRUZE. THE DEALER IS ASKING $400+ TO REPAIR WHAT I VIEW IS A DEFECTIVE PART AND DESIGN. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE AND THIS IS ANOTHER PROBLEM I AM FACED TO COVER THE REPAIR BILL FOR A FAULTY DESIGN/PRODUCT. GM SHOULD BE HELD ACCOUNTABLE AND STAND BEHIND THEIR PRODUCT WITH A SOLUTION TO THIS ISSUE. THANK YOU FOR YOUR TIME.

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OVER MY ENTIRE DRIVE HOME TONIGHT, I HAD MY STEERING WHEEL "STICK" WHILE DRIVING ON STRAIGHT AREAS OF ROADWAY. THE VEHICLE DID THIS MORE THAN A DOZEN TIMES AND IN ORDER TO GET FEEDBACK FROM THE VEHICLE IN TERMS OF STEERING, I HAD TO TURN THE STEERING WHEEL (LESS THAN 1/10TH OF TURN) TO THE RIGHT IN ORDER TO FEEL THE VEHICLE HAD CONTROL. WHEN TURNING THE STEERING WHEEL SLIGHTLY, THE CAR WOULD JERK AS IT REGAINED CONTROL. HAD I BEEN DRIVING ON ICY ROADS, THIS COULD HAVE BEEN MUCH MORE SEVERE. I DO NOT FEEL SAFE DRIVING THE CAR AS IT IS RIGHT NOW. I HAVE HEARD AND READ MANY COMPLAINTS OF THIS ISSUE. IT'S INTERMITTENT, SO IT IS HARD TO DIAGNOSE, BUT WHEN IT HAPPENS TO YOU, YOU DON'T FEEL LIKE YOU'RE DRIVING THE CAR, IT FEELS LIKE IT'S DRIVING YOU!

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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE RADIO AND BACK UP CAMERA FAILED TO DISPLAY INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SANDOVAL BUICK GMC (300 N HAMILTON RD, COLUMBUS, OH 43213) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY WARNING ERROR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SANDOVAL BUICK GMC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT PROVIDED.

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TL-CONTACT OWNS A 2014 CHEVY CRUZE . CONTACT WAS DRIVING ON MAIN ROAD AND STEERING LOCKED UP WHILE ATTEMPTING TO MAINTAIN SPEED AND STAY IN LANE. CONTACT SPOKE WITH CHEVY DEALERSHIP IN NORTH CHARLESTON SOUTH CAROLINA (JOSH). CHEVY STATED THAT THERE ARE NO RECALLS ON VEHICLE. VEHICLES ARE BEING FIXED AS THEY EXPERIENCE THE STEERING PROBLEMS. STEERING WHEEL OVER CORRECTS ITSELF AFTER LOCKING INTO STRAIGHT POSITION.CONTACT STATED SHE SPOKE WITH CHEVY HQ OFFICE - HQ OFFICE SAID TO CALL NHTSA. 0 RECALLS ASSOCIATED WITH THIS VIN.

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THE POWER TO THE RADIO SCREEN CONSTANTLY CUTS OUT. MANY TIMES THE SCREEN GETS STUCK IN THE BACK UP CAMERA MODE. IT IS VERY DISTRACTING. IT HAPPENS IN PARK AND WHILE THE VEHICLE IS IN MOTION.

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TURN SIGNAL REFLECTOR CLIPS ON BOTH FRONT HEADLIGHTS ARE BROKEN OFF INSIDE THE DOME COVER FOR THE LIGHTS.

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ENGINE OIL COOLER FAILURE. HOUSING IS LEAKING ON OUTSIDE OF THE ENGINE BLOCK THAT PART IS BOLTED TO. NOT SURE WHEN LEAK STARTED AND IF THE VEHICLE WAS MOVING OR STATIONARY. THIS PART WAS COVERED ON 2011 AND 2012 MODEL BUT WRITTEN OUT OF WARRANTY FOR 2013 AND LATER MODELS. DEALERSHIP KEEP INVENTORY ON THIS PART DUE TO FREQUENT REPLACEMENT NEEDS. CHEVROLET KNEW THE PART HAS PROBLEMS INSTEAD OF REPAIRING THE ISSUE WITH THE PART THEY HAVE REMOVED IT FROM POWERTRAIN WARRANTY EVEN THOUGH IT IS PART OF THE POWERTRAIN. THIS REPAIR COST OVER ONE THOUSAND DOLLARS ON VEHICLES THAT ARE STILL UNDER POWERTRAIN WARRANTY. THE WATER PUMP HAS SPECIAL COVERAGE ADJUSTMENT ( HTTPS://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM507379/SB-10057265-3557.PDF). I BELIEVE THE ISSUE WITH THE OIL COOLER IS VERY SIMILAR TO THE WATER PUMP ISSUE. GOING THROUGH CHEVROLET CRUZE TALK FORUM AND READING ISSUE AFTER ISSUE ONLINE FURTHER SHOWS MINE IS NOT AN ISOLATED INCIDENT.

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FOR THE PAST YEAR I'VE BEEN DEALING WITH MY CAR OVERHEATING. THE SCREEN WILL DISPLAY AC OFF DUE TO HIGH ENGINE TEMPERATURE, FROM THEN THE SCREEN WILL GO TO ENGINE OVERHEATED IDLE ENGINE, EVERY TIME I DRIVE THESE SIGNALS COME ON, IF I STOP AT A STOP SIGN OR RED LIGHT COLD AIR AUTOMATICALLY STARS TO KICK OUT. I'VE TAKEN IT TO THREE DIFFERENT CHEVY DEALERSHIPS ALONG WITH TWO OTHER REPAIR SHOPS, I'VE HAD A NEW WATER PUMP, NEW THERMOSTAT, TIMING HOUSE SENSOR CHANGED AND RADIATOR FLUSH DONE OVER THE COURSE OF A YEAR IN A HALF AND STILL TO THIS DAY NO ONE CAN SEEM TO FIX IT.

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JULY 2017 I HAD A GM (VOLUNTARY) MANUFACTURE RECALL COMPLETED ON MY CAR FOR THE NOX SENSOR POSITION 1 (DEF SENSOR). ON JANUARY 16, 2018 THE NOX SENSOR 2 NEEDED TO BE REPLACED, COST $700. I WAS VERY FAR FROM A DEALERSHIP, AND WHEN I FINALLY GOT TO A DEALERSHIP I WAS AT 16 MILES BEFORE THE CAR SPEED WOULD GO TO THE 4MPH SPEED REDUCTION. I LIVE IN MICHIGAN AND THE WEATHER HAS BEEN VERY COLD. I WOULD HAVE BEEN IN A JAM IF I HADN'T MADE IT TO A DEALERSHIP SOON, BECAUSE THE CAR WOULDN'T HAVE BEEN ABLE TO GO OVER 4MPH. THE NOX POSITION 2 SENSOR SHOULD HAVE BE PART OF THE RECALL WHEN THE POSITION 1 SENSOR WAS REPLACED.

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THE TURBO/ SUPER CHARGER UNDERBOOST HAS MALFUNCTIONED AND IS CAUSING A SIGNIFICANT REPAIR COST.

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WATER PUMP LEAKS AND CAUSING THE ENGINE TO OVERHEAT. MY CAR HAS LESS THAN 53,000 MILES ON IT. FOUND A SERVICE BULLETIN ON THE ISSUE BUT FOR SOME REASON, CHEVROLET WON'T HONOR IT AND SAYS MY VEHICLE DOESN'T QUALIFY FOR IT. BULLETIN #: 14371A

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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. ON SEVERAL OCCASIONS, EITHER WHILE STOPPED AT A TRAFFIC LIGHT OR WHILE DRIVING VARIOUS SPEEDS, THE STABILITRAC WARNING INDICATOR ILLUMINATED. ADDITIONALLY, THE INSTRUMENT CLUSTER AND THE VEHICLE'S RADIO FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO MARK'S CASA CHEVROLET (7201 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505) 262-8600), BUT THE FAILURE COULD NOT BE DUPLICATED AND A FAULT CODE COULD NOT BE RETRIEVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

NHTSA ODI 11061174

RADIO OR TOUCH PANEL RESTARTED THEN VEHICLE BEGAN SHAKING AND MAKING VIBRATION NOISES ENIGINE NOISES ERROR LIGHT BEGAN FLASHING AND STABILITY TRACK WAS ON THE DRIVER INFORMATION CENTER ABOUT A MILE FURTHER DOWN THE ROAD EVERYTHING CLEARED UP TO INCLUDE THE FLASHING ENGINE LIGHT. NOW IT IS ON AGAIN AND DOESNT CLEAR UP CANNOT DRIVE IT. RECENTLY HAVE REPLACED AT MY EXPENSE THE PCV COVER AND PCV TWICE, THE ENTIRE AC DELCO INTAKE DUE TO MASSIVE OIL CONSUMPOTION THE CRANK SEAL DUE TO SQUEALING THE COIL PACK AND PLUGS DUE TO A CRACKED INSULATOR AND ELECTROLISIS ON THE CONTACTS. I NOW HAVE 114,000 MILES ON IT AND READ THERE IS A RECALL ON THE BATTERY GROUNDING SYSTEM THAT CAUSES THIS CURRENT SYSTEM AND COVERS UP TO 120,000 MILES? I SEARCHED AND IT HAS 0 RECALLS ON THIS VEHICLE.

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