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What 49 owners told NHTSA about the 2014 Cadillac XTS

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (49)Crash / fire / injury (5)Electrical system (16)Suspension (10)Brakes (6)Steering (4)Airbags (3)Body & structure (3)Engine & cooling (3)Electronic Stability Control (esc) (2)Engine (2)Wheels (2)

1 of 49 complaints match · Airbags · crash/fire/injury only · clear filters

Jun 28, 2016AirbagsCrash1 injury

I WAS T BONED HIT BY A TRUCK ON MY SIDE DRIVER SIDE AIR BAGS DIDN'T GO OFF AND I NOW HAVE A CLOSED HEAD INJURY BECAUSE MY HEAD HIT THE WINDOW. MOVING THROUGH A INTERSECTION 10 /15 MILES M PH

NHTSA ODI 10877103

Working with the data? Download all 49 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Cadillac XTS verdict →