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What 19 owners told NHTSA about the 2014 Cadillac Escalade

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (19)Crash / fire / injury (5)Electrical system (8)Airbags (5)Engine (3)Speed control (3)Steering (2)Suspension (2)Electronic Stability Control (esc) (1)Fuel system (1)Transmission & drivetrain (1)Visibility & wipers (1)

2 of 19 complaints match · Steering · clear filters

May 30, 2024SteeringElectrical systemEngine

While driving my 2016 Cadillac Escalade with a6.2L V8 engine on [XXX] near Bristow, Oklahoma at approximately 75 mph, the vehicle suddenly and completely lost power. Without any prior warning or unusual noises, the engine shut down, and I lost power to the dashboard and power steering. This caused the vehicle to decelerate rapidly, making it extremely difficult to control. I managed to steer the vehicle to the shoulder of the highway, narrowly avoiding a collision due to the loss of control. The vehicle could not be restarted. The affected components seem to include the engine, electrical system, and steering. These failures put my safety and the safety of others at significant risk due to the sudden and unexpected loss of vehicle control on a busy highway. The vehicle was towed to the nearest Cadillac dealership for inspection and repair. As of now, the dealership has been unable to determine the cause of the engine failure despite conducting multiple tests and inspections. There were no warning lamps, messages, or other symptoms prior to the failure. The dealership has confirmed the issue but has not identified the root cause. The vehicle remains at the dealership for further diagnostics and is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11591560

Nov 22, 2014SteeringElectrical systemCrash

PURCHASED BRAND NEW 2014 CADILLAC ESCALADE FROM PENSKE IN TORRANCE CA , BEGINNING OF SEPT. 2014. VEHICLE REFUSED TO START ON AT LEAST FOUR OCCASIONS. THEN WHILE DRIVING INTO A GAS STATION, THE VEHICLE LOST POWER AND POWER STEERING, CAUSING A CRASH AT A GAS STATION. I AM UNABLE TO GET PENSKE IN TORRANCE CA TO LOOK INTO THE PROBLEM. THEY ARE DECLINING TO DO ANYTHING TO LOOK OR FIX THE PROBLEM. *TR

NHTSA ODI 10660193

Working with the data? Download all 19 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Cadillac Escalade verdict →