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What 102 owners told NHTSA about the 2014 Cadillac ATS V-series

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (102)Crash / fire / injury (9)Transmission & drivetrain (28)Electrical system (18)Engine (14)Steering (10)Airbags (7)Suspension (5)Visibility & wipers (5)Wheels (5)Electronic Stability Control (esc) (3)Speed control (3)

3 of 102 complaints match · Electronic Stability Control (esc) · clear filters

Mar 18, 2015AirbagsElectronic Stability Control (esc)Crash2 injuries

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

NHTSA ODI 10700562

Mar 11, 2015Electronic Stability Control (esc)Crash2 injuries

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

NHTSA ODI 10693529

Feb 27, 2015Electronic Stability Control (esc)Engine

I TURNED A CORNER, DROVE THROUGH SOME SAND ON THE ROAD AND BROKE TRACTION. AFTER THAT, THE TRACTION CONTROL SYSTEM LIGHTS CAME ON AND WITHIN SEVERAL SECONDS THE CHECK ENGINE LIGHT CAME ON. I HAD ONSTAR SERVICE RUN REMOTE DIAGNOSTICS AND THEY FOUND ABS FAILING AND A CYLINDER MISFIRE. THE CAR TOOK AN IMMEDIATE LOSS IN POWER AND STARTED TO SHAKE AT ALL POWER LEVELS. *TR

NHTSA ODI 10691027

Working with the data? Download all 102 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Cadillac ATS V-series verdict →