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What 101 owners told NHTSA about the 2014 Buick Verano

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (101)Crash / fire / injury (5)Electrical system (42)Transmission & drivetrain (19)Engine (18)Steering (14)Airbags (13)Electronic Stability Control (esc) (10)Brakes (8)Tires (6)Wheels (6)Speed control (5)

2 of 101 complaints match · Electrical system · crash/fire/injury only · clear filters

Jan 9, 2025Electrical systemEngineFuel system3 injuries

Newly purchased delivery of 2014 Buick Verano. from Auto Deal Makers in Chantilly, Va. Not even 5 miles driven, car was hesitant at 20mph, felt like it was going to stall out at 40mph, my left upper lip started tingling, my kids felt sick as we all experienced a heavy taste & smell of burnt oil in the cabin of the car. Two hours later my kids & I still could not get the taste of burnt oil off our tongues and back of our throats even after eating. Contacted GM & Chevy although they are fully aware of the defect they refuse to accept responsibility. The tingling has now reached my chin as though my children and I have been affected by some form of toxic chemical poisoning. This was the first time I ever drove my newly purchased vehicle, and have been poisoned myself & my kids by the toxic fumes the car is emitting. Total recalls should be done, and full compensation to consumers. GM & Chevy are fully aware of the defects and should be held responsible and accountable for the dangerously hazardous fumes that they are knowingly allowing unsuspecting consumers to become victims of their neglect and found guilty of all laws created to protect consumers, and the environment for these defective vehicles and found guilty pursuant to any and all Lemon Laws pertaining to aforementioned toxic chemical exposure. All of these makes/models that have similar issues should be recalled immediately for the safety and health of the consumers, and the environment.

NHTSA ODI 11635016

Apr 29, 2019Electrical systemFire

TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE DRIVING, THE CONTACT'S TWO YEAR OLD CHILD WANTED THE REAR WINDOWS ROLLED DOWN. THE CONTACT LOOKED UP AND NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER, REMOVED THE CHILD FROM THE VEHICLE, AND ATTEMPTED TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE FIRE WAS COMING FROM THE REAR WINDOW. THE FIRE GREW TOO LARGE AND WAS OUT OF CONTROL. THE FIRE DEPARTMENT WAS CONTACTED AND THEY EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST BECAUSE THE CONTACT TURNED THE VEHICLE OVER TO HER INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 72,000.

NHTSA ODI 11204410

Working with the data? Download all 101 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Buick Verano verdict →