What 63 owners told NHTSA about the 2014 Buick Lacrosse

The contact owns a 2014 Buick Lacrosse. The contact stated that after the vehicle was turned off, residual electrical power activated in the vehicle. The power windows and sunroof remained operational, and the instrument panel remained activated. The vehicle was taken to a local dealer, who diagnosed that the driver's door window switch was faulty and needed to be replaced; however, the vehicle was not repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V317000 (Electrical System); however, the contact related the failure to the recall. The manufacturer was not yet notified of the failure. The failure mileage was 115,000.

NHTSA ODI 11749291

Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,864, and at the time of registration, it was discovered that the mileage was 84,924. Local authorities had not been contacted.

NHTSA ODI 11656738

I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.

NHTSA ODI 11620148

2014 recall# 14235 having electrical issue with driver side window, car radio and dash stay active for 10 minutes driver door don’t chime every issue for 2014 Buick lacrosse keep being told there is not recall for my car every issue is from the driver side door electrical splice and driver door window motor harness

NHTSA ODI 11537894

1. The driver’s door window motor burnt out causing the window switch to smoke. The fuse never failed. The car was diagnosed at the dealership. It is at the dealership now awaiting the purchase of repair parts. 2. I was told that it was a safety issue by the dealership because the switch could have started a fire. The mechanic had it smoking during the diagnosis. He did not want to put it back together until repaired. 3. The dealer was the one that diagnosed it. 4. The problem was not reported to any other agency. 5. There were no warning signs or messages before the motor failed and the switch burned up. I am also have problems with the radio where it doesn’t now shut off when the drivers side door is opened. It also started when the window motor stopped working. I believe that it all related. I will be calling the dealership back to voice that concern as well. I am very lucky that there wasn’t a fire after I keep trying to get the window to roll down.

NHTSA ODI 11516624

SERVICE SIDE DETENTION MESAGE IS ON,.OTHER DASH LIGHTS ARE BEING AFFECTED,SIGNAL LIGHTS AREN'T WORKING HALF THE TIME AND CAR WON'T SHUT OFF

NHTSA ODI 11408040

PURGE VALVE SHUTTING OFF VEHICLE..DEALERSHIP CLAIM THEY REPLACE ROTORS BUT LIED..I HAVE REPLACE ON BOTH SIDE TURNING SIGNAL MIRROR 4XS..BACK LIGHTS ARE ALWAYS GETTING WATER IN THEM SEAL KEEP BREAKING.

NHTSA ODI 11282722

TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE SPEEDOMETER GAUGE KEPT FLASHING ON AND OFF. THE VEHICLE WAS TAKEN TO BERGSTROM BUICK GMC CADILLAC OF GREEN BAY (301 N TAYLOR ST, GREEN BAY, WI, (920) 522-4149) AND A SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-4524536876. THE MANUFACTURER PROMISED TO CALL THE CONTACT BACK IN A WEEK. THE FAILURE MILEAGE WAS 73,000. *TT

NHTSA ODI 11120072

TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. ON SEVERAL OCCASIONS, THE CONTACT APPLIED THE BRAKE PEDAL TO ENGAGE THE PUSH BUTTON START, BUT THERE WAS NO RESPONSE. THE DEALER WAS UNABLE TO REPLICATE THE FAILURE. A SECOND DEALER INDICATED THAT THEY REPLACED THE KEY FOB BATTERY, BUT THE REPAIR WAS NOT A SOLUTION TO PREVENT THE FAILURE. THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE CONTACT HAD NO REMEDY FROM THE MANUFACTURER PERTAINING TO THE BRAKE SYSTEM WITH THE PUSH BUTTON START FEATURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. ...UPDATED 06/14/17 *BF *AS

NHTSA ODI 10984247

MY WIFE WAS DRIVING OUR 2014 BUICK LACROSSE ON THE INTERSTATE AT ~65 MPH WHEN THE ELECTRICAL POWER STEERING SUDDENLY QUIT WORKING- ALMOST CAUSING HER TO CRASH. A SERVICE POWER STEERING AND SERVICE STABILITRAK MESSAGE IS NOW DISPLAYED IN THE INFORMATION CENTER. A ABS AND TRACTION CONTROL LIGHT IS ALSO NOW ON.

NHTSA ODI 10979820

AS I WAS DRIVING TO WORK ON 8/15/16 THAT MORNING AFTER HANGING UP HANDSFREE CALL WITH WIFE IMMEDIATELY AFTERWARDS ALL DASHBOARD GAUGES WENT BLANK AND CAR STALLS WHILE DRIVING ON FRWY. AFTER SEVERAL SECONDS ALL WARNING LIGHTS COME BACK UP. THEN ABLE TO RESTART CAR. EXTREMELY DANGEROUS SINCE I WAS DRIVING ON FRWY. LUCKILY TRAFFIC WAS MOVING SLOW AT THE TIME. I'VE HEARD OF SIMILAR COMPLAINTS CONCERNING SAME CAR YR MODEL AND MAKE..... VERY CONCERNING !

NHTSA ODI 10896782

DURING DRIVING THE VEHICLE AT @65 MILES PER HOUR IN TRAFFIC THE VEHICLE WILL DROP BATTERY POWER AND DASH BOARD GOES BLANK AND CAR SHUTS OFF AND IN LESS THAN 1 MINUTE ALL ELECTRICAL TO DASH AND ENGINE WILL COME BACK ON. I HAVE TAKEN IT TO THE DEALER 3 TIMES IN LAST 90 DAYS AND THEY CANT FIND THE PROBLEM.

NHTSA ODI 10855532

WAS DRIVING THE VEHICLE AT A FAIRLY LOWER SPEED. (35 MPH). WAS UTILIZING THE CRUISE CONTROL, MOVED MY RIGHT LEG, AND DUE TO THE POSITIONING OF THE IGNITION, MY LEG BUMPED THE KEYS SLIGHTLY, WHICH CAUSED THE KEY TO TURN INTO THE POSITION WHERE THE VEHICLE WAS NO LONGER RUNNING. UPON NOTICING THAT THE ENGINE HAD STOPPED RUNNING, WAS STILL SUCCESSFULLY ABLE TO PLACE THE CAR INTO NEUTRAL AND RESTART THE VEHICLE WITHOUT CAUSING AN ACCIDENT- HOWEVER, HAD I BEEN DRIVING AT A HIGHER RATE OF SPEED, THIS COULD HAVE BEEN CATASTROPHIC.

NHTSA ODI 10764499

THE INSTRUMENT PANEL WENT BLANK FOR AT LEAST 10 SECONDS BEFORE RESETTING AS THOUGH THE CAR RESTARTED, WHILE DRIVING ON I95 AT A SPEED OF 65-70 MPH. THE CAR DID NOT STALL. *TR

NHTSA ODI 10650585