What 151 owners told NHTSA about the 2014 BMW 328d

1.) The Bosch CP4 High-Pressure Fuel Pump (HPFP), OEM part number 13517824477 / 0445010517, failed catastrophically. This is the factory-installed pump on the 2014 BMW 328d equipped with the N47 diesel engine. Upon failure, the pump's internal cam and roller assembly disintegrated, releasing metal shavings throughout the entire fuel system — contaminating the fuel lines, injectors, fuel rail, and fuel tank. The vehicle will not start. The failed pump and contaminated fuel system components are available for inspection upon request. 2.) The vehicle experienced a sudden, complete loss of motive power with no prior warning, rendering it unable to start or operate. This type of failure — as documented in NHTSA Engineering Analysis EA23-001 — is known to also occur while the vehicle is in motion, causing unexpected engine stall at highway speeds with no ability to restart. This creates an immediate risk of rear-end collision, loss of vehicle control, and danger to other motorists. The failure provides no warning to the driver and cannot be prevented through normal maintenance practices. 3.) Yes. The high-pressure fuel pump failure and presence of metal shavings throughout the fuel system have been confirmed by a BMW authorized dealership. The dealer has documented the failure and provided a repair estimate for full fuel system replacement — including the HPFP, injectors, fuel lines, and tank cleaning — at an estimated cost of $10,000–$15,000. BMW of North America has declined warranty coverage citing that the vehicle has exceeded the 120,000-mile threshold under Recall 21V-586, despite this being the identical defect covered by that recall. 4.) Yes. The vehicle has been inspected by a independent BMW Specialist 5.) Check engine light was present

NHTSA ODI 11737066

The fuel system has failed. The car shut off in the Baltimore harbor tunnel twice completely stopping traffic and creating a very hazard situation. One of those two times the semi truck behind me had to slam its brakes. When the car shuts off you must come to a complete stop and turn the car completely off. After restarting the car is in limp mode with reduced power. The incident has happened about 6 other times. Every time it happens I have feared my safety, especially if there is no shoulder to coast the car in to park. Independent service center has replaced three sensors related to fuel pressure system which did not fix. The vehicle and component has not been inspected by manufacture, police, insurance representatives or others. The manufacture claims there are no recalls on the fuel system of the vehicle. The vehicle has a rebuilt title from a small accident because no parts were available during covid so the insurance wrote the car off. The car was inspected by the state of North Carolina and deemed safe for the road. There is no indication that the car is going to shut off. It just cuts power and shuts off. After restarting the car, it will show a check engine light on the cluster and a drivetrain error on the infotainment screen . The error code p0087 Fuel/rail system Pressure - too low bank 1

NHTSA ODI 11725764

Vehicle experienced sudden engine failure while driving due to timing chain failure on N47 diesel engine, a known defect. Loss of propulsion occurred without warning, creating a safety risk.

NHTSA ODI 11717764

The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the intake system, including intake air leaks, charge pipe failure, displaced turbo-to-DPF V-band clamp, brittle/cracked fuel lines, and intake system integrity loss. Yes — the vehicle and all affected components are available for inspection upon request The EGR cooler internal leak defect and intake system failures create risk of engine overheating, thermal degradation, loss of engine power under boost, exhaust gas leakage, and potential fire hazard, which can cause unsafe driving conditions and sudden loss of vehicle performance The vehicle was presented to a BMW dealership, and the recall defect was acknowledged. The dealer confirmed that any decisions regarding inspection and repair must come from BMW corporate. The dealership refused to inspect or evaluate the recall-related failures pending corporate authorization. No. BMW of North America has not authorized inspection or evaluation. The dealership also refused to inspect the vehicle pending corporate direction. Yes. Symptoms included audible air leaks, intake pressure loss under boost, performance degradation, and component failures occurring both before and after recall repair attempts. These symptoms developed during the period when the vehicle was operating under a known recall-defect condition and continued after recall repair.

NHTSA ODI 11715249

While operating a normal speed and tempature, the low pressure fuel retuen lone burst. Fuel sprayed throughout the engine bay to include the exhaust manifold. Had this been a gasoline car a fire could have ensued.

NHTSA ODI 11676346

I was driving to work when my engine started sputtering acting like it was about to turn off. I quickly pulled off to the side of the road and as soon as I did, the engine stalled and turned off. I'm lucky that I pulled off the road because if it turned off while on the road I could have caused an accident. The car is no longer able to turn on. I had to get it towed to my work where I had a mechanic look at it. They said they believe the high-pressure fuel pump failed. I researched this online and saw that there is an open NHTSA campaign for it (#21V586000). My car is a 2014 BMW 328D with the N47 engine. It seems that my car would fall under this recall but when I put in my VIN it says it does not have a match for it. How is it possible for my vehicle to be accepted into this recall.

NHTSA ODI 11669023

Due to its diesel related scandals, BMW has agreed to extend its diesel emission related components' warranty to 10 years or 120k miles. My 2014 BMW 328d's nox sensor failed in 2022 and i submitted my repair bill for replacing the nox sensor to bmw recently. BMW denied my reimbursement claiming the warranty expired despite the documents i submitted was for a repair done in 2022 with credit card receipts and repair shop copy of work done.

NHTSA ODI 11632349

Faulty fuel injectors , that are known to prematurely fail. The same injectors are covered by BMW for model years 2015-2018 Under NHTSA SIB 01 09 19. My complaint is my 2014 has the same fuel injectors as the 2015-2018 that are known to be faulty and yet it is deliberately excluded from the same “limited warranty extension “

NHTSA ODI 11630103

While driving our 2014 BMW 328d the engine misfired then stalled on the highway. This was a very dangerous and frightening scenario trying to push it off of the roadway while my wife and children were inside the car while highway traffic on the I-15 interstate rushes by. I was not able to restart, so we had it towed to our local BMW shop. Diagnosed as High Pressure Fuel Pump complete failure. Metallic debris throughout the entire fuel system, lines, tank filter, injectors, pumps. No check engine light or any prior warning. Many of the components have already been disassembled to determine the extent of damage, and all the components are currently with the vehicle, and available for inspection. The vehicle has been at the shop since the end of June. Some parts were initially ordered then all repairs put on hold while awaiting direction/ recall approval from BMW of North America. 5 months later we are being told this vin does not qualify for the safety recall. We can not afford the cost of the repairs and they will likely exceed the value of the car. We also need to remove it from storage at the shop it was towed to, and take it somewhere else while this is sorted out.

NHTSA ODI 11625820

High pressure fuel pump failed while underway causing vehicle to immediately stall in traffic and lock in "Park" making it unable to move. Mechanic (Werner's European Auto) confirmed diagnosis of catastrophic failure of the pump. Part is available for inspection. This part for the gasoline version of the 2014 328 series car is subject to a recall notice but for some reason the notice does not apply to the diesel version of this model. Repair cost is estimated at $11,000 to replace entire fuel system due to metal particles released when the pump broke

NHTSA ODI 11576292

Subject: Urgent Complaint Regarding Potential Safety Hazard in 2014 BMW 328D Fuel Injector I am writing to report a serious safety concern regarding my 2014 BMW 328D. On about August of 2023, while operating my vehicle, I experienced a sudden and alarming issue that poses a significant risk to both myself and other motorists. As I came to a routine stop, smoke began pouring out from under the hood of the vehicle, obscuring my vision through the windshield. Simultaneously, a strong odor of diesel permeated the interior of the passenger compartment. Concerned for my safety, I immediately investigated and discovered that the fuel injector area was drenched with diesel fuel. Upon further inspection by a qualified mechanic, it was determined that a crack had developed in the fuel injector, causing the leak. This defect not only poses a serious fire hazard but also exposes occupants to toxic diesel fumes, creating an immediate and grave risk to safety. My concern is exacerbated by the fact that this incident appears to be part of a larger pattern of failures in BMW diesel automobiles. I have conducted research and found numerous recalls related to faulty fuel injectors in various BMW models over different years. However, to my astonishment, the 2014 BMW 328D, including mine, has not been included in any such recall despite the clear evidence of a recurring issue with fuel injectors. Given the severity of the situation and the potential danger it poses to myself and others on the road, I urge the National Highway Traffic Safety Administration (NHTSA) to thoroughly investigate this matter. It is imperative that immediate action be taken to address this safety hazard, including the consideration of a recall for the affected vehicles. I kindly request a prompt response regarding the steps being taken to address this issue and ensure the safety of all BMW 328D owners.

NHTSA ODI 11575299

stall/loss of power while entering highway on ramp. Engine died and would not restart. After inspecting car found the gas tank to be filled with metal shavings which is indicative of a failed high pressure fuel pump. My year make and model vehicle has a recall on the HPFP for the same reason but my VIN was supposedly not affected.

NHTSA ODI 11554116

Driving vehicle home from work and it completely lost power and died. ""Drivetrain Malfunction" error popped up on the screen. Vehicle would crank but not start. Towed to repair shop. High Pressure Fuel Pump issue is on the radar for 2014 BMW 328D, BMW has recalled less than 12000 cars. My vehicle is not currently on the recall list.

NHTSA ODI 11524632

I was in a busy Freeway driving & Now my 2014 Bmw 328 D high pressure fuel failed which caused me to stall and be stuck in the middle of the freeway which also almost made me cause like 10 car crashes it was sorry scary but lucky police helped out and other driver where also caution

NHTSA ODI 11498729

I am having the same exact issues at the models 2015 and up have experienced with the fuel injectors. 2014 wasn’t involved in the extension of the warranty when It experiences the same failures because It’s the same parts. I have 3 fault codes for injectors

NHTSA ODI 11485566

i was told by BMW that my vehicle doesn't qualify for RECALL 21V-586. however my high pressure fuel pump failed at about 130,000 miles. i am trying to be reimbursed for my cost of parts under the TREAD ACT but BMW says my vin wasn't included by NHTSA. the recall seems to cover all BMW diesels from 2014 to 2018. please help. Michael Kanterakis, michaelkanterakis@gmail.com 973-432-0673. thanks

NHTSA ODI 11483582

High pressure fuel pump failed while BMW dealership mechanic was test-driving car after replacing two tires/oil change/replacing fuel filter/performing fix for recall of egr cooler part; per the service manager at the dealership, metal particles were subsequently found in the quantity control valve, necessitating complete replacement of fuel system. There is a known recall for year, make and model of my car (2014 BMW 328d) for the fuel pump, but apparently my VIN number is not falling under the recall. This issue appears identical to the issue the recall was issued for other cars with this same year/make/model. I have not performed the repair as they are quoting about $17,000 for the fix. There were no warning lights, messages or symptoms of the problem prior to this issue. In addition, they indicated I needed a new o-ring part for the fuel filter they were replacing as it was the wrong part, but they said it had nothing to do with the fuel pump. (Service said the o-ring continued to hold and was working as normal, and they recommended putting the correct by part number o-ring in its place so the fuel filter would not have come unsecured from its fitting in the future. They said the issue with the vehicle did not come from the o-ring/fuel filter; it is by their determination based upon the metal shavings in the quantity control valve, caused because the high pressure pump came apart internally and contaminated your fueling system. They said this is due to age.) They indicated that had the pump failed while I was on the highway or traveling I and/or others could have been seriously injured or killed. No one else has inspected the car at this point and it remains at the dealership for now.

NHTSA ODI 11479798

ISSUE: HPFP High Pressure Fuel Pump is failing resulting in an increasing deposit of metallic shavings within the pump housing and a corresponding deviation in the measured fuel rail pressure. SAFETY: The vehicle will code and shut down while you are driving. BMW DEALERSHIP: Replaced items other then the root cause HPFP. A new fuel rail and sensors installed at my expense because of dealership decision. 1,000 miles after repair at dealership, codes came back for low pressure and high pressure faults. Warning lamps on and car shut offs while driving. Make and model of car with the same issues but VIN is not on this recall? NHTSA Campaign Number: 21V586000

NHTSA ODI 11457249

The contact owns a 2014 BMW 328D. The contact stated that after parking the vehicle for approximately 10 minutes after driving, the vehicle was then restarted, made an abnormal noise, and stalled. The contact stated that no warning lights had been illuminated at the time. The contact stated that he stepped out of his vehicle to inspect the surroundings and noticed a large puddle of fuel under his vehicle. The vehicle was unable to be restarted. The contact stated that he then had his vehicle towed to the dealer, where it remained. The dealer and manufacturer were notified of the failure, however, they were not able to assist. The mileage failure was 115,000

NHTSA ODI 11450151

I suffered a breakdown in my 2014 BMW 328d on 26 Oct 21 with a drive train malfunction warning. Vehicle stalled and was unable to be restarted. Vehicle was towed to local repair shop, International Auto Specialist, located in Fredericksburg, VA, and diagnosed as a high pressure fuel pump failure and calling for the entire replacement of the vehicles fuel system. At the recommendation of my local repair shop, the vehicle was then towed 59 miles to the closest BMW dealership, BMW Fairfax, VA, for repair. The safety issue I have is that a recall notice (Recall Campaign #21V-586) was issued by BMW North America in September 2021 for High Pressure Fuel Pump failures affecting 2014-2018 BMW diesel engine vehicles ranging from 3 Series, 5 Series, 7 Series, X3 SAV, and X5 SAV models. I never received a recall notice for this vehicle, or my 2015 BMW X5d SAV, and have been told by BMW Fairfax, VA, and BMW Corporate that my high pressure fuel pump only carries an extended 10-year, 120,000 warranty, even through both vehicles falls within the parameters of the open recall notice issued by BMW North America. Further, BMW Fairfax, VA has informed me that all other parts damaged by the High Pressure Fuel Pump failure are not covered by the extended warranty and any cost associated with additional repairs is the customers responsibility, regardless of the fact that they will only replace the defective part at the time of failure and not before. How can BMW North America issue a recall notice for a specific group of vehicles, but not include all vehicles that fall within the specifications associated to the recall? This part failure occurred while I was driving in heavy traffic and I was fortunate it did not cause series bodily harm to myself or others. I respectfully request you investigate the situation to determine BMW's liability and inept handling of this recall in order to prevent others from being harmed. Documentation can be provided if necessary. Thank you.

NHTSA ODI 11448038

In July 2021 I was driving on a residential street when my vehicle experienced loss of power. The vehicle shutdown and stopped in the middle of the road. Mechanic found metal particles in fuel system that may have been cause by fuel pump failure. It was reported to insurance company. The fuel system was replaced but vehicle continues to have issues with leaks etc.

NHTSA ODI 11439281

While on a red light we were at a dead stop. As the light turned green to turn right I accelerated the gas pedal and the car stalled out in the middle of the road while traffic was flowing. Had to push the car out of the road and had to get the car towed home. Now the car doesn’t turn on it just cranks over.

NHTSA ODI 11436733

On my drive home I noticed a strong smell of dizel fuel.Stoped as soon as it was possible . Noticed a fuel was poring to the ground under my engine. Shut it down and call AAA. At the BMW dealership repair shop they found a broken fuel supply line that was rubbing against the vacuum pipe.My car was covered with fuel from engine to a trunk to everything under including muffler ,soaking wet weals and tires, I lost a half tank of fuel in about 5 minutes. It's scare me a lot ,I think it was a miracle it did not catch a fire on 93 degree day, my wife will never sit in this car again.I will feel guilty if I will sell this car to somebody else.Don't know what to do now. What kind of design it is? How fuel line can constantly rub something else? This car just over 70000 miles, garage kept, never been in any accidents, well maintain.

NHTSA ODI 11421923

I HAVE TWO ISSUES WITH MY 2014 BMW 328D. FIRST, ON SEVERAL OCCASIONS WHILE BACKING UP INTO MY DRIVEWAY ON REVERSE THE TRANSMISSION SHIFTS UNEXPECTEDLY INTO NEUTRAL. I HAVE TO PUT IT INTO "D" AND DRIVE THE CAR FORWARD BEFORE THE TRANSMISSION ENGAGES AGAIN INTO REVERSE. THE PROBLEM IS INTERMITTENT AND OCCURS ABOUT ONCE A MONTH AND ONLY WHILE PUTTING THE GEAR IN REVERSE. THE SECOND ISSUE IS THAT MY VEHICLE RECENTLY FAILED THE CA EMISSIONS TEST. ON 11/23/2021 I TOOK THE VEHICLE TO BMW OF EL CAJON FOR AN INSPECTION. THE DEALER DIAGNOSED A PROBLEM WITH THE 4 DIESEL INJECTORS AS FAULTY AND ISSUED A REPAIR ESTIMATE. AFTER ONLINE RESEARCH ON YOUR SITE NHTSA.GOV, I FOUND THAT BMW HAD ISSUED A LIMITED EXTENDED WARRANTY OF 10 YEARS OR 120K MILES FOR THE DIESEL INJECTORS BUT ONLY FOR MODEL YEARS 2015-2016, OR PRODUCTION DATE OF 7/2014 TO 6/2016. MY VEHICLE WAS PRODUCED ON 08/2013. I AM ASKING THE NHTSA TO PLEASE INVESTIGATE WHY MY VEHICLE'S MODEL YEAR/PRODUCTION DATE WAS NOT INCLUDED IN THE LIMITED WARRANTY EXTENSION CONSIDERING THAT IS THE SAME PRODUCTION MODEL (F30), AND ENGINE (N47T) AS THOSE COVERED IN THE EXTENDED WARRANTY, AND IS HAVING THE SAME DIESEL INJECTORS PROBLEM. FOR REFERENCE BMW'S SIB IS 01 09 19 ISSUED ON 10-11-2019.

NHTSA ODI 11414137

I HAVE A 2014 328D F31 THREE WEEKS AGO WHILE TURNING INTO A PARKING SPOT AT A GROCERY STORE PARKING LOT AT LOW SPEED, MY 328D SHIFTED TO P MID TURN, AND THE ENGINE SHUT OFF. UPON TRYING TO RESTART IT, IT WOULD CRANK BUT NOT TURN OVER. (THANKFULLY, I WAS IN A PARKING LOT AND GOING AT SLOW SPEED - AND NOT ON THE INTERSTATE). WE HAD TO MANUALLY GET IT SHIFTED INTO NEUTRAL TO BE ABLE TO PUSH IT INTO A PARKING SPOT. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED. (THANKFULLY IT DOESN'T APPEAR TO BE DISINTEGRATED AS SOME OTHERS HAVE REPORTED). ALL OPEN RECALLS HAVE BEEN REPAIRED. THIS VEHICLE HAS BEEN VERY WELL MAINTAINED, AND GREAT EFFORTS HAVE BEEN TAKEN TO ENSURE ONLY QUALITY, FRESH DIESEL HAS BEEN PUMPED IN THE CAR. BMW HAS OFFERED AN EXTENDED WARRANTY FOR THIS (NOT CHEAP) PART. HOWEVER, IT'S ONLY UP TO 10 YEARS OR 120,000 MILES, AND MY VEHICLE IS AT 128,000. I AM INCREDIBLY GRATEFUL THAT NO ONE WAS HURT, INJURED, OR WORSE IN THIS INCIDENT. BUT GIVEN THE HIGH FREQUENCY OF THIS HAPPENING AMONGST OTHER 328D OWNERS, AND THE SAFETY IMPLICATIONS (MANY TIMES ON THE INTERSTATE), I WOULD EXPECT THAT BMW WOULD RECALL THIS VEHICLE AND GET THESE PARTS REPLACED BEFORE ANYTHING WORSE HAPPENS. IT HAPPENED QUICKLY AND SUDDENLY WITH NO PRIOR PERFORMANCE WARNINGS, CODES, OR LIGHTS. IN FACT WHEN RUNNING A FOXWELL SCHWABEN 14020SCH SCANNER, NO CODES ARE BEING RETURNED. AN ADDITIONAL SAFETY CONCERN OF COURSE IS THAT THIS PROBLEM IS NOT PREVENTABLE WITH TRADITIONAL DIAGNOSTICS. MY GOOGLE RESEARCH SHOWS THE BOSCH FUEL PUMP WAS RECALLED IN OTHER MODELS, BUT THE RECALL EXEMPTED THE DIESEL VARIANTS. I CAN'T IMAGINE AN ITEM PRONE TO FAILURE, THAT'S NOT LISTED ON A REPLACEMENT SCHEDULE. THERE ARE MULTIPLE LAWSUITS OUT THERE ON THE BOSCH CP4 FUEL PUMPS. (HOWEVER CP4.2 SEEMS TO BE MORE RELIABLE THAN THE CP4.1).

NHTSA ODI 11377871