What 85 owners told NHTSA about the 2013 Volvo S60 T5

Vehicle was off in driveway and fire started from right rear taillight. Fire extinguished via fire extinguisher after 5 minutes but car totaled. Inspection by fire department indicated source of fire was right rear tail light.

NHTSA ODI 11584150

I was driving my 2013 Volvo S60 T5 when I felt a sudden, sharp pain in my hand and started bleeding. After safely stopping, I discovered that the chrome trim on the steering wheel had detached from the steering wheel itself and caused a minor cut on my finger. Upon further inspection, I found that the trim is secured to the steering wheel with an adhesive that deteriorates over time, and the trim itself has sharp metal edges.

NHTSA ODI 11549303

The "brushed aluminum" interior panels are peeling. The metallic part has separated from the plastic in multiple area. This creates curled up (perpendicular to the original) pieces that are VERY sharp. I have no less than 10 cuts in the last year. The pieces are razor blade sharp. I don't allow my son to come to the front seats anymore when the car is parked.

NHTSA ODI 11464524

ON FEB. 3RD, I WAS PULLING INTO A PARKING SPACE IN FRONT OF A STORE WHEN MY S60 R TYPE VOLVO BEGAN TO ACCELERATE ON ITS OWN AND REACHED VERY HIGH RPM. MY FOOT WAS NOT EVEN ON THE ACCELERATOR AS THE CAR NORMALLY IDLES FAST ENOUGH TO PERFORM PARKING MANEUVERS. I HIT THE BRAKE BUT THE CAR CONTINUED TO MOVE. IT JUMPED THE SIDEWALK; HIT THE BUILDING AND PROCEEDED TO DIG A HOLE IN THE FLOWERBED AT THE STORE'S FRONT. THIS ALL HAPPENED IN THE LENGTH OF A PARKING SPACE. I CAN'T REMEMBER WHETHER I SHUT THE IGNITION OFF OR OF THE ENGINE STOPPED ON ITS OWN SHORTLY AFTER THE COLLISION. NEITHER THE AIRBAGS NOR THE PEDESTRIAN AVOIDANCE BRAKING SYSTEM DEPLOYED. I HIT THE BUILDING SO HARD THAT THE BRICK CRACKED INSIDE AND OUT OF THE STRUCTURE. THE DOOR IS STILL INOPERABLE.

NHTSA ODI 10837637

TL* THE CONTACT OWNED A 2013 VOLVO S60. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT DROVE THROUGH A STOP LIGHT AND CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE HOOD OF THE CONTACT'S VEHICLE FRACTURED AND BECAME DETACHED FROM THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOT WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 03/16/16*LJ UPDATED 03/22/16.*JB

NHTSA ODI 10822085

NOTE AHORA SE HAN MUDADO AL 755 NW 20 ST MIAMI FL 33127 UNDER NAME GOLDEN GLADE COLLISION CENTER, INSURANCE KNOWS ABOUT AIR BAG IT DOES NOT WORKING PROPERLY,, THEY KNOW ABOUT FRAUD,, INVESTIGATOR KNOWS ABOUT SAFETY PARTS,, INSURANCE PAY THEM WITH FAKE PAPERS,, INSURANCE KNOWS ABOUT STOLEN MONEY THROUGH THE MY ACCIDENT,, INSURANCE, AGRICULTURE GOVERNMENT KNOWS ABOUT UNSAFETY CAR,, THE AUTO SHOP, AAA OF DADE COUNTY IN MIAMI DID ONLY VERY SUPERFICIAL REPAIR WORK ON MY CAR, ALTHOUGH THEY COLLECTED COMPENSATION FROM THE INSURANCE COMPANY. THEY MENTION HAVING REPAIRED MY SEAT BELT SYSTEM, AIR BAGS, AND OTHER MECHANICAL ITEMS, AS WELL AS OUTER BODY PARTS, BUT IT IS OBVIOUS THAT THESE ITEMS HAVE NOT BEEN REPAIRED. THIS WAS CONFIRMED BY VOLVO, MIAMI & MELBOURNE (SEE ATTACHMENT 2 & 3), AND BY J&J IN PALM COAST (SEE ATTACHMENT 4). MORE IMPORTANTLY, NOT ONLY DID THEY DO IMPROPER AND INCOMPLETE REPAIR WORK, BUT THERE IS INDICATION THAT THEY THEMSELVES CAUSED ADDITIONAL DAMAGES TO MY CAR, E. G. THERE APPEAR SCRATCHES, THE REAR BUMPER IS LOOSE, THE ORIGINAL FRONT TIRES WERE REMOVED AND REPLACED WITH TIRES SO WORN THAT IT PUT MY SONS LIFE AND MINE IN GRAVE DANGER! I HAVE SINCE REPLACED THEM BY NEW ONES. FROM WHAT I HAVE BEEN TOLD AT VOLVO, MY CAR HAS SUFFERED A LOSS IN VALUE OWING TO CREATED DAMAGES EQUAL TO AT LEAST $18,000! ON 9/24/14, AAA OF DADE COUNTY PREPARED AN AUTHORIZATION FORM FOR THE PURPOSE OF COLLECTING MONEY FROM THE INSURANCE COMPANY. THIS REPORT STATES THAT ALL DAMAGES HAVE BEEN SATISFACTORILY REPAIRED ON THAT SAME DATE. PLEASE NOTE, HOWEVER, THAT THE PHOTOS, CLEARLY SHOWING THE DAMAGES TO THE CAR, WERE TAKEN BY THE APPRAISER ON 9/26/2014!). IT THUS APPEARS THAT THIS FORM WAS USED FOR THE SOLE PURPOSE OF COLLECTING MONEY, AND NOT, AS STATED, CONFIRMING REPAIR OF THE DAMAGES. PLEASE FEEL FREE TO CONTACT ME SHOULD YOU NEED ADDITIONAL INFORMATION

NHTSA ODI 10730784

I WAS TRAVELING BETWEEN 30 - 40 MPH IN MY 2013 VOLVO S60 WHEN I STRUCK AN SUV FROM BEHIND. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED, EVEN THOUGH IT WAS A DIRECT REAR END COLLISION. AFTER THE COLLISION MY INSTRUMENT PANEL DISPLAYED THE WARNING MESSAGE 'SRS AIRBAG SERVICE URGENT'. MY VOLVO S60 IS EQUIPPED WITH THE STANDARD CITY SAFETY AUTO BRAKING SYSTEM, WHICH DID NOT ENGAGE AT ANY POINT TO AVOID/REDUCE THE IMPACT OF THE COLLISION. THE AUTO BRAKING SYSTEM DOES NOT WORK ABOVE CERTAIN SPEEDS, I AM AWARE; HOWEVER, I AM CONCERNED THAT MY AIRBAGS WERE NOT PROPERLY WORKING CONSIDERING THAT IT SEEMS MY VEHICLE WAS TRAVELING AT A SPEED ABOVE THE AUTO BRAKING THRESHOLD. THERE WERE NO AIRBAG WARNINGS BEFORE THE COLLISION. FOR REFERENCE, THERE WAS A NEARLY IDENTICAL COLLISION IN THE SAME INTERSECTION JUST MINUTES PRIOR AND THE VEHICLE INVOLVED IN THE COLLISION HAD DEPLOYED AIRBAGS. *TR

NHTSA ODI 10564219

VEHICLE INVOLVED DAMAGE FRONT AND LEFT FRONTAL AREA. SPEED 40-45 MPH. NO FRONTAL OR SIDE CURTAIN AIR BAG AND CURTAIN DEPLOYMENT. FAILURE OF COLLISION WARNING SYSTEM AND ELECTRONICAL INDICATORS, ABS DID NOT DEPLOY. *TR

NHTSA ODI 10503753