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What 26 owners told NHTSA about the 2013 Volkswagen Eos

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (26)Crash / fire / injury (1)Airbags (19)Electrical system (4)Engine (3)Steering (1)Suspension (1)Transmission & drivetrain (1)

1 of 26 complaints match · Transmission & drivetrain · clear filters

Oct 10, 2018Transmission & drivetrainEngine

WHILE DRIVING AT 50 MILES PER HOUR, VEHICLE SHIFTED ITSELF TO NEUTRAL... SLOWLY CHANGED LANES TO EMERGENCY LANE AND CAME TO A HAULT. PLACED CAR ON PARK TESTED REVERSE AND IT WORKED...PLACE ON DRIVE AND CAR DROVE ON... A VW MECHANIC TELS ME IT COULD BE A TRANSMISION MULTISWITCH PROBLEM; DO YOU HAVE HISTORY OR RECORD OF SUCH SCARY PROBLEM WITH EOS???

NHTSA ODI 11139495

Working with the data? Download all 26 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Volkswagen Eos verdict →