What 59 owners told NHTSA about the 2013 Toyota Venza

Upon approaching my vehicle and unlocking it, the drivers side mirror courtesy light wire caught on fire and started smoking. My safety and the safety of others was put at risk because had I not been there my entire car could have caught on fire as well as any thing or anyone around or in my vehicle. No one has inspected the vehicle at this time. There were no warning lamps, messages or other symptoms of the problem prior to failure. They first appeared the moment it happened.

NHTSA ODI 11732171

I WAS ON THE FREEWAY ALL OF SUDDEN TRAFFIC STOOPED , I HIT THE BRAKES NO ABS THE TRACTION LITE CAME ON CAR WENT TO NEUTRAL . I HAD AN IMPACT AT 20.1 MPH ACCORDING TO TOYOTAS BLACK BOX. THE FRONT END WAS DAMAGED IN THE TUNE OF $8300.00 TORE THE FRONT BUMPER OFF SEVERE FRAME DAMAGE ALL IN THE AREA OF THE AIR BAG SENSOR THAT WAS TORE OFF. COME TO FIND OUT AFTER THE ACCIDENT THEIR WAS AN AIR BAG RECALL WE WERE NEVER NOTIFIED. THE VEHICLE WAS FIXED BY A BODY SHOP RECOMMENDED BY THE DEALERSHIP THAT NEVER CHECKED OUT THE SYSTEM, I TOOK IT IN FOR THE RECALL THEY DID NOT PERFORM AS PER THEIR SUPPLEMENTAL DOCUMENTS FROM YOUR WEB SITE. NOW I HAVE NERVE DAMAGE AND TENDENTIOUS AS I BRACED MYSELF AND BENT THE STEERING WHEEL. I HAVE ASKED AND ASKED FOR HELP FROM TOYOTA THEY TOLD ME THE IMPACT WAS NOT SEVERE ENOUGH . MY UNDERSTANDING IS THE AIR BAGS DEPLOY AT A 10 TO 15 MPH IMPACT I HIT AT 20 PLUS . THEIR IS A MAJOR FLAW ON THE TRACTION SYSTEM THE LITE COMES ON WHEN YOU APPLY THE BRAKE , I WAS TOLD THAT MY FOOT WAS TO BIG AND I PUSH THE BRAKE TO HARD AND I SHOULD NOT OF BOUGHT THE CAR. EDMUND'S WEB SITE HAS HUNDREDS OF COMPLAINTS OF CARS ACTING THE SAME WAY AND SOME PEOPLE HAVE THEIR CARS STALL IN INTERSECTIONS . BOTTOM LINE WITH THIS ISSUE SOMEONE IS OR HAS GOING TO BE KILLED UNLESS THEIR IS A RECALL OR INVESTIGATION. I CAN BE REACHED AT 561-714-0519 THANK YOU MA 10/14 ..UPDATED 12/04/15 *BF ......UPDATED 12/17/15 *BF..UPDATED 03/17/16 *BF UPDATED 11/01/2017*CN

NHTSA ODI 10730644

AUTOMATIC REAR HATCHBACK POWER DOOR, CLOSED UN-COMMANDED, PINNING AND CRUSHING MIDDLE 3 FINGERS OF BOTH HANDS BETWEEN BOTTOM EDGE OF DOOR AND CAR BODY/BUMPER. ACTIVATING OPENING SWITCHES ONLY CYCLED DOOR TO AUTO CLOSE - SIGNIFICANTLY INCREASING THE AUTOMATIC SYSTEM PRESSURE AND RESULTANT PAIN. ONLY ABLE TO EXTRICATE FINGERS AFTER SECOND PERSON WAS ABLE TO ASSIST BY PRYING HATCHBACK DOOR WITH A GARDEN SHOVEL WHICH ALLOWED JUST ENOUGH RELIEF TO ALLOW PULLING FINGERS FREE. IF ALONE, I WOULD HAVE NEVER GOTTEN FREE - THE DAMAGE WOULD HAVE LIKELY BEEN AT LEAST THE LOSS OF MY MIDDLE FINGERS TO THE FIRST JOINT AND IF ALONE IN A REMOTE ENOUGH LOCATION THE RESULT WOULD HAVE BEEN DEATH. I REPEAT, BOTH HANDS WERE TRAPPED AND COULD NOT BE EXTRICATED WITHOUT SOMEONE ELSE'S ASSISTANCE. THE REAR HATCHBACK DOOR AUTOMATICALLY CLOSED, UN-COMMANDED AND COULD NOT BE OPENED BY ANY MEANS. THERE WAS NO EFFECTIVE SAFETY DEVICE TO PREVENT THE CLOSING SYSTEM FROM ENTRAPPING AND CRUSHING MY FINGERS. THERE WAS NO MECHANICAL OVERRIDE OR OPENING MECHANISM....UPDATED 05-27-15 *BF

NHTSA ODI 10692182