What 471 owners told NHTSA about the 2013 Toyota Prius V

MY VEHICLE HAS A BLOWN MOTOR. IT HAS 152K MILES ON IT. IT BEGAN TO RANDOMLY EAT OIL. I SERVICE THE VEHICLE REGULARLY THROUGH PEP BOYS. THE OIL LIGHT WOULD ONLY COME ON AROUND A CURVE. THERE IS NO ENGINE IS HOT LIGHT AND THE CHECK ENGINE LIGHT DIDN'T COME ON. NOW IT WILL COST 6K TO FIX THE MOTOR AND I STILL OWE 10K. TOYOTA DENIES ANYTHING ABOUT A RECALL OR LAWSUITS WHEN WE CALLED AND WILL NOT HELP. ANY INFORMATION YOU MAY HAVE ON LITIGATION WOULD BE APPRECIATED. THANKS FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

NHTSA ODI 11184199

AFTER THE ORIGINAL LIGHT BULBS FOR THE HEADLIGHTS BURNED OUT WE BOUGHT HIGH-QUALITY REPLACEMENTS ONLY TO HAVE THEM BURN OUT RATHER QUICKLY. IT'S NOW BEEN A YEAR-AND-A-HALF AND THE LIGHT BULBS ARE BURNING OUT AN AVERAGE OF EVERY TWO MONTHS AT MOST. WE'VE SINCE DISCOVERED THAT THERE HAS BEEN A WIRING HARNESS RECALL FOR ALL SORTS OF OTHER PRIUS MAKES AND YEARS BUT TOYOTA REFUSES TO ACKNOWLEDGE THIS PROBLEM WITH OUR CAR. A VERY CURSORY AND 15-MINUTE GOOGLE SEARCH SHOWS THAT THIS IS AN ISSUE WITH MY MODEL YEAR AND SEVERAL OTHERS THAT HAS GONE UNADDRESSED. THE LAST TIME THIS HAPPENED WE DISCOVERED THAT ARE HEADLIGHTS HAD BURNED OUT BECAUSE WE WERE DRIVING AT NIGHT, ON A LIT BUT DARKISH ROAD, WHEN SUDDENLY PEOPLE STARTED PULLING OUT IN FRONT OF US AT THE INTERSECTIONS WE WERE CROSSING. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMEONE DIES THROUGH NO FAULT OF THEIR OWN. THE PROBLEM STARTED AROUND 60,000 MILES ABOUT A YEAR-AND-A-HALF AGO.

NHTSA ODI 11183156

THE CAR BURNS OIL FOR NOT REASON. BETWEEN OIL CHANGES I WILL GO THROUGH 2 QUARTS OF OIL THAT I HAVE TO ADD. OTHER PRIUS OWNERS HAVE THE SAME ISSUES. I ONLY HAVE 120,000 MILES ON IT.

NHTSA ODI 11182822

A LOT OF LIGHTS LIT UP ON THE DASH. THE REGENERATIVE BRAKING QUIT WORKING AND THE BRAKE PADS WORE OUT REALLY QUICK.

NHTSA ODI 11182832

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 11179892

ENGINE RATTLE/KNOCKING NOISE ON FIRST MORNING START UP ON OCCASION. CAR IS PARKED OUTSIDE IN A DRIVEWAY IN LOS ANGELES, CALIFORNIA. PREVIOUS DATES UNKNOWN (MAYBE HAPPENED 4 OTHER TIMES). LOG STARTED 11/26/18 SINCE THE NOISE WAS REALLY BAD THAT DAY. 11/26/18 AT 6 A.M. CAR SAT IN DRIVEWAY FOR 2 DAYS. THE NOISE WAS REALLY BAD, THE CHECK ENGINE LIGHT CAME ON. THE NEXT DAY THE CHECK ENGINE LIGHT AUTOMATICALLY CAME OFF. 1/22/19 AT 6 A.M. CAR SAT IN DRIVEWAY FOR 2 DAYS. THE NOISE WAS BAD BUT NOT AS BAD AS 11/26/18. CHECK ENGINE LIGHT DID NOT COME ON. 2/1/19 AT 6 A.M. CAR SAT IN DRIVEWAY OVERNIGHT. SLIGHT NOISE. CHECK ENGINE LIGHT DID NOT COME ON. I HAVE SEEN SEVERAL OTHER COMPLAINTS ONLINE. SOME HAVE SAID ITS THE INTAKE MANIFOLD. THE DEALER HAS REQUESTED I TAKE MY CAR IN FOR THE RECALL (RECALL NO. 18V684) TO SEE IF IT FIXES THE PROBLEM BUT I'M GOING TO REQUEST THEY DIG INTO THIS FURTHER. I HAVE APPROXIMATELY 92,000 MILES.

NHTSA ODI 11174763

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS LOOSE AND DID NOT HAVE ANY TENSION. THE CONTACT TOOK THE VEHICLE TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110, (239) 301-3156) AND WAS INFORMED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO ASSIST. THE FAILURE MILEAGE WAS 129,000.

NHTSA ODI 11174529

BRAKE ACTUATOR WENT BAD AFTER RECENT (SERVICE APPT 1/26/19) INSTALL OF NEW 12 VOLT BATTERY AND SOFTWARE UPDATE DUE TO NHTSA RECALL #18V-684. WHILE TRAVELING DOWN THE HIGHWAY ON 1/30/19 LIGHTS CAME ON FOR BRAKE, ABS AND SKID CONTROL. VEHICLE WAS NOT BRAKING AT THE TIME. CONDITION CAUSED REDUCTION OF BRAKE CONTROL. THE NEXT DAY WHILE AGAIN TRAVELING ON HIGHWAY AT HIGHWAY SPEED TO TOYOTA DEALER FOR SERVICE, THE LIGHTS WENT OFF AND BRAKES WORKED PROPERLY. SERVICE WAS NOT ABLE TO RESET CODE AND I WAS TOLD THAT MEANS THE BRAKE ACTUATOR NEEDS TO BE REPLACED. I WAS QUOTED $3,400 FOR REPAIR

NHTSA ODI 11173721

WHILE TRAVELING AT SPEED LIMIT ON FREEWAY SUDDEN EXPLOSION WITH NO CONTACT FROM ROCK/STONE OR DEBRIS-SHATTERING GLASS SOLAR PANEL IN FRONT OF SUNROOF

NHTSA ODI 11171983

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE CONTACT CALLED FREDERICK CHEVROLET AT 717-406-1727 (LOCATED AT 1505 QUENTIN RD, LEBANON, PA 17042) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

NHTSA ODI 11166043

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11164995

SUN ROOF EXPLODED / SHATTERED WHILE DRIVING ON THE FWY. AT 70 MPH. NO TRAFFIC AROUND, CLEAR DAY ABOUT 70 DEG F. AFTER HEARING THE EXPLOSION, I PULLED OVER AND FOUND THE GLASS HAD SHATTERED AND IT APPEARED THAT IT WAS CAUSED BY PRESSURE FROM INSIDE AS THE SHAPE OF THE SHATTERED GLASS WAS BOWED OUTWARDLY. NO APPARENT IMPACT FROM ANY FOREIGN OBJECT.

NHTSA ODI 11161713

UNUSUAL LOUD CLICKING AND SCREECHING SOUND AS WELL AS VIBRATION FEELING UNDER THE BRAKE PEDAL WHILE PRESSING THE BRAKE PEDAL AND BRAKES DON'T FEEL POWERFUL ENOUGH DESPITE JUST GETTING NEW BRAKE PADS AT THE DEALERSHIP AND THERE IS MUCH LONGER DISTANCE NEEDED FOR BRAKING AND BRINGING TO A FULL STOP. THIS HAS PROGRESSIVELY INCREASED SINCE LAST NOTICED ABOUT 11-12 MONTHS AGO WHEN THE ODOMETER WAS AROUNT 95000 MILES. IT STARTED SPONTANEAOUSLY ON ITS OWN. THERE WAS NO ACCIDENT OR IMPACT OF ANY KIND.

NHTSA ODI 11161417

TOYOTA HAS ISSUED A RECALL WITH NO REMEDY. THEY SAY THERE IS A POSSIBILITY THE CAR COULD STALL AT HIGH SPEEDS AND INCREASE THE LIKELIHOOD OF A CRASH. I HAVE SMALL CHILDREN AND PLAN TO TRAVEL OVER THE HOLIDAYS. I AM AFRAID TO DRIVE THIS CAR. WE HAVE FOLLOWED THE PREVIOUS RECALL NOTICES.

NHTSA ODI 11157341

CAR STALLS OUT AND WON'T ACCELERATE

NHTSA ODI 11160621

THE ENGINE TERRIBLY SHAKES AND GOT A LOUD KNOCKING NOISE DURING AN INITIAL STATIONARY COLD START IN THE MORNING DURING WINTER. IT HAPPENED 3 TIMES THIS DECEMBER 2017.

NHTSA ODI 11156822

I NOTICED WHEN I WAS DRIVING ON A DRY CLEAR DAY TRACTION CONTROL/BRAKE LIGHT/ABS ILLUMINATED MY BRAKES BECAME EXTREMELY HARD TO PRESS AND COME TO A STOP ALSO MY CRUISE CONTROL WILL NOT ENGAGE. THE LIGHTS ON THE DASH WOULD GO OFF AND THE CAR WOULD DRIVE NORMAL FOR A FEW DAYS. IT REPEATED THIS SCENARIO A FEW TIMES BEFORE THE TRACTION CONTROL/BRAKE LIGHT/ABS LIGHTS STAYED ON PERMANENTLY AS WELL AS THE CRUISE CONTROL WILL NOT ENGAGE.

NHTSA ODI 11156466

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER (TOYOTA CARLSBAD, 5424 PASEO DEL NORTE, CARLSBAD, CA 92008, 760-537-6700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT A TECHNICIAN AT THE DEALER DID NOT KNOW ABOUT THE RECALL AND STATED THAT IT WAS A SOFTWARE UPDATE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11155937

I HAVE JUST RECEIVED A RECALL NOTICE FROM TOYOTA REGARDING AN UPDATE TO THE HYBRID SYSTEM ON MY CAR. THIS IS THE 3RD SUCH RECALL FOR THE SAME PROBLEM SINCE 2014!! APPARENTLY 2 PREVIOUS UPDATES TO THIS SYSTEM HAVE NOT SOLVED THE PROBLEMS ASSOCIATED WITH THIS ISSUE. THE RECALL STATES THAT A RECALL FIX IS NOT CURRENTLY AVAILABLE, THAT I WILL BE CONTACTED WHEN IT IS AVAILABLE. FIRST OF ALL, IF THEY ARE SUGGESTING ANOTHER SOFTWARE UPDATE, THEN WHY IS THIS NOT AVAILABLE, AS IT IS NOT LIKE THEY HAVE TO ORDER ADDITIONAL PARTS TO FIX THE ISSUE. SECONDLY, IF 2 PREVIOUS SOFTWARE UPDATES HAVE NOT FIXED THE ISSUE IT SEEMS LOGICAL THAT MAYBE IT IS A HARDWARE PROBLEM, BUT OF COURSE THAT WOULD BE TOO EXPENSIVE! WHEN IS THE NHTSA GOING TO GET SOME TEETH AND MAKE THESE COMPANIES THAT ARE EARNING BILLIONS IN PROFITS FIX THEIR MISTAKES WITHOUT DRAGING THING OUT FOR YEARS???

NHTSA ODI 11153174

A RECALL WAS ISSUED FOR THE YEARS 2010 THROUGH 2014, PENDING THE DEVELOPMENT AND DISTRIBUTION OF A REMEDY. IT HAS BEEN FOUR YEARS AND I FEEL THAT HAS ALLOWED TOYOTA SUFFICIENT TIME TO ISSUE A REMEDY.

NHTSA ODI 11151191

I WAS DRIVING DOWN A CITY ROAD AT 25-30 MPH AT DUSK (5:15PM), AND WITH MY HEADLIGHTS ON. THE FIRST INDICATION OF A PROBLEM WAS THE SMELL OF BURNING RUBBER WHEN I TURNED ON THE HEATER. ASSUMING THE PROBLEM WAS WITH ANOTHER VEHICLE AHEAD OF ME, I TURNED OFF THE HEATER AND KEPT DRIVING. A MILE LATER, AS I WAS NEARING MY DESTINATION, I NOTICED SEVERAL WARNING LIGHTS TURN ON (SKID LIGHT AND EXCLAMATION MARK LIGHT) AND THE STEERING BECAME LESS RESPONSIVE. I THEN SAW SMOKE EMITTING FROM UNDER MY HOOD. A FEW SECONDS LATER, THE FRONT PASSENGER-SIDE CORNER OF THE CAR BURST INTO FLAMES. I MANAGED TO PULL OVER, WOKE UP MY TWO YOUNG CHILDREN FROM THEIR CAR SEATS, AND GOT EVERYONE OUT. WITHIN A MINUTE, THE ENTIRE HOOD WAS ABLAZE. GIVEN WHERE THE FIRE STARTED, I SUSPECT THE HEADLIGHT. I REPLACED IT THE DAY BEFORE. THE LIGHT SEEMED TO WORK FINE FOR 1 DAY, BUT IT IS SUSPICIOUS THAT IS ALSO THE AREA WHERE THE FIRE STARTED.

NHTSA ODI 11150819

SUDDENLY THE ABS, BRAKE AND THE TRACTION LIGHT CAME ON AND WILL GO WAY AFTER 20MIN. WHEN THE LIGHTS CAME ON THERE'S NO WARNING SO YOU MIGHT GET AN ACCIDENT WITHOUT BEING PREPARED FOR WORDS AS IS SO DANGEROUS TO HAVE SUCH A SAFETY ISSUE WITH THE CAR LIKE THIS.

NHTSA ODI 11149716

MY VEHICLE MAY NOT ENTER A FAILSAFE DRIVING MODE AS INTENDED. VEHICLE COULD LOSE POWER AND STALL ON A FREEWAY WHERE HIGHER SPEED WILL TAKE PLACE. THIS IS DANGEROUS AND MAY CAUSE A FATALITY. I AM CONCERN ABOUT THERE NOT BEING A REMEDY AS OF OCTOBER OF THIS YEAR.

NHTSA ODI 11145046

OFTEN REFERRED CLOCK SPRING AS IT IS REFERRED TO PART NUMBER 84307-47020 IT AFFECTS A MULTITUDE OF THINGS ON MY CAR THAT ARE SAFETY RELATED INCLUDING THE HORN, THE BUTTONS ON THE STEERING WHEEL THAT CONTROL THE RADIO AND TRICKS ODOMETER, THE AIRBAG, MAYBE BE AIRBAGS PLEARLE, BE ADAPTIVE CRUISE CONTROL AND MAYBE OTHER THINGS. MY KNOWLEDGE MY CAR HAS NEVER BEEN WRECKED OR HAD AIRBAGS BLOWN AND THIS IS VERY PREMATURE FOR THIS PART TO FAIL. BELIEVE TOYOTA SHOULD TAKE RESPONSIBILITY FOR IT. THE WARNING LIGHT CAME ON AND IT SAYS IN THE MANUAL THAT IS UNSAFE TO DRIVE. DO NOT HAVE A CLUE WHY IT FAILED. THE TOYOTA DEALER REPAIR IS CLOSE TO $900 WHICH IS RIDICULOUS.

NHTSA ODI 11142395

LOOKS LIKE THE METAL PIECE THAT ATTACHES THE SEAT TO THE FLOOR OF THE CAR IS RESTING. I TOOK IT TO THE DEALER AND THEY SAID IT IS OUT OF WARRANTY. I THINK THAT TOYOTA COVERS REST FOR 10 YEARS. THEY SAY NO LOOKS LIKE THE METAL PIECE THAT ATTACHES THE SEAT TO THE FLOOR OF THE CAR IS RESTING. I TOOK IT TO THE DEALER AND THEY SAY IT IS OUT OF WARRANTY. IT IS IT'S ONLY BY A FEW MONTHS.

NHTSA ODI 11142397