Home · 2013 Toyota Prius Plug-in Hybrid · Complaints

What 359 owners told NHTSA about the 2013 Toyota Prius Plug-in Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (359)Crash / fire / injury (45)Brakes (188)Electrical system (49)Engine (35)Speed control (21)Airbags (17)Fuel system (16)Transmission & drivetrain (14)Body & structure (12)Lights (12)Wheels (9)

9 of 359 complaints match · Speed control · crash/fire/injury only · clear filters

Aug 12, 2019Speed controlBrakesCrash1 injury

TL* THE CONTACT OWNED A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER PRESSED THE BRAKE PEDAL TO STOP THE VEHICLE BUT THE VEHICLE ACCELERATED FORWARD AND CRASHED INTO A SECOND VEHICLE. DURING THE CRASH THE DRIVER SUSTAINED MULTIPLE CONTUSIONS TO THE BODY INCLUDING THE CHEST AREA WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT #159681-2019 WAS TAKEN AT THE SCENE. THE LOCAL DEALER TOYOTA OF RICHARDSON (1221 N. CENTRAL EXPY. RICHARDSON TX.) THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ODI 11243249

Sep 8, 2016Transmission & drivetrainElectrical systemSpeed controlBrakesCrash

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS PRIUS PLUG-IN HYBRID. WHILE THE VEHICLE WAS PARKED, IT MOVED FORWARD AND PUSHED INTO ANOTHER VEHICLE AND A CHAIN LINKED FENCE. THE VEHICLE WAS PLACED IN NEUTRAL; HOWEVER, THE VEHICLE REVERSED AND PUSHED INTO ANOTHER SECTION OF THE FENCE. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE START/STOP BUTTON WAS BEING DEPRESSED AT THE TIME AND FAILED TO OPERATE NORMALLY. THE VEHICLE WAS DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 26,922. UPDATED 11/09/16*LJ *TR

NHTSA ODI 10904698

Oct 7, 2014Speed controlCrash

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED WHILE REVERSING AT 3 MPH, THE VEHICLE SUDDENLY ACCELERATED CAUSING THE VEHICLE SPIN AND CRASH INTO SEVERAL PARKED VEHICLES. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

NHTSA ODI 10643071

Jul 18, 2014Speed controlCrash

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING APPLIED. AS A RESULT, THE CONTACT CRASHED INTO A DITCH AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

NHTSA ODI 10614478

May 19, 2014Speed controlBrakesCrash

TL * THE CONTACT OWNS A 2013 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE VEHICLE RESUMED TO 40 MPH ONCE THE BRAKE PEDAL WAS DEPRESSED AGAIN. THE CONTACT DEPRESSED THE BRAKE PEDAL AGAIN AND THE VEHICLE ACCELERATED. A CRASH OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THERE WAS A DELAY IN THE BRAKING SYSTEM. THE FAILURE MILEAGE WAS 12,000.

NHTSA ODI 10592400

Dec 19, 2013Speed controlBrakesCrash

2013 PRIUS C TWO, BOUGHT BRAND NEW WITH 15 MILES ON IT 5 WEEKS AGO. A FEW TIMES WHEN DRIVING, I NOTICED THE BRAKES SEEMED WEAK, LIKE THEY WEREN'T STOPPING THE CAR VERY WELL EVEN AT LOW SPEEDS. MY DRIVING IS MOSTLY IN TOWN ON RESIDENTIAL STREETS, SO I'M RARELY GOING OVER 35 MPH. EVEN SO, I'D HAVE TO REALLY MASH THE PEDAL ALL THE WAY TO THE FLOOR TO GET THE CAR TO COME TO A COMPLETE STOP, OTHERWISE IT WOULD KEEP MOVING FORWARD. SEVERAL TIMES I ENDED UP ABOUT 5-10 FEET PAST THE LINE, STICKING THE FRONT BUMPER INTO CROSS TRAFFIC. LUCKILY NO ONE HIT ME. I CHALKED IT UP TO THE QUIRKS OF A DIFFERENT CAR THAN THE ONE I WAS USED TO, AND FIGURED IF IT KEPT HAPPENING I'D TAKE IT TO THE DEALERSHIP. ON MONDAY, MY WIFE WAS STOPPED AT A RED LIGHT. THE LIGHT TURNED GREEN AND THE CAR IN FRONT OF HER STARTED TO MOVE FORWARD. AFTER A FEW HUNDRED FEET, HE SUDDENLY SLAMMED ON HIS BRAKES. SHE SAID HER BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, AND THE PRIUS DIDN'T SLOW DOWN AT ALL. SHE HIT HIM GOING ABOUT 25 MPH AND TOTALED THE PRIUS. SHE'S AN EXCELLENT DRIVER AND I'VE BEEN WITH HER BEFORE WHEN SHE'S HAD TO PANIC-STOP. SHE'S NEVER DRIVEN A CAR WITHOUT ABS, SO SHE IS USED TO PUSHING THE PEDAL HARD AND KEEPING HER FOOT ON IT. SHE WOULDN'T EVEN KNOW HOW TO "PUMP" THE PEDAL. SHE SWEARS THE PEDAL JUST WENT ALL THE WAY TO THE FLOOR AND THE CAR DIDN'T SLOW DOWN AT ALL. THANKFULLY, SHE'S OKAY AND NO ONE WAS INJURED. *TR

NHTSA ODI 10556587

Jul 8, 2013Speed controlCrash

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED WHILE DECELERATING, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO A POLE. THERE WERE NO INJURIES. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 300. UPDATED 08/27/13*LJ THE CONSUMER STATED JUST BEFORE COMING TO A COMPLETE STOP, THE VEHICLE ACCELERATED AND HIT A BRICK POST. UPDATED 08/29/13

NHTSA ODI 10523653

Jul 5, 2013Speed controlCrash

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 2 MPH AND APPLYING THE BRAKES, THE VEHICLE LUNGED FORWARD AND ACCELERATED UNEXPECTEDLY. THE VEHICLE WOULD NOT RESPOND TO THE BRAKES AND CRASHED INTO A NEARBY CEMENT POST. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS FILED. THERE WAS SEVERE BODY DAMAGE TO THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500.

NHTSA ODI 10523319

Mar 19, 2013Speed controlCrash

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WOODEN STAIRCASE. THE CONTACT THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE, COMING TO A STOP IN THE STREET. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. AN ENGINEER WAS DISPATCHED TO INSPECT THE VEHICLE. THE RESULTS WERE MAILED TO THE CONTACT, STATING THAT THERE WAS NO CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 899.

NHTSA ODI 10503606

Working with the data? Download all 359 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Toyota Prius Plug-in Hybrid verdict →