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What 399 owners told NHTSA about the 2013 Toyota Prius Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (399)Crash / fire / injury (43)Brakes (229)Electrical system (50)Engine (37)Speed control (21)Airbags (18)Fuel system (16)Transmission & drivetrain (14)Body & structure (12)Driver assistance (12)Lights (12)

1 of 399 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Feb 22, 2017Transmission & drivetrain1 injury

THE VEHICLE HAS SHIFTED INTO NUETRAL WHILE IN DRIVE AND WHILE IN PARK. ALSO ROLLS TO MUCH WHEN PARKED. THE VEHICLE RAN MY WIFE OVER IN OUR DRIVEWAY, TOYOTA REFUSES TO SERVICE THE VEHICLE...UPDATED 03/08/17 *BF

NHTSA ODI 10956383

Working with the data? Download all 399 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Toyota Prius Phev verdict →