What 399 owners told NHTSA about the 2013 Toyota Prius Phev

The Brake Booster and Brake Booster Pump Assembly have failed. They have caused the following warning lights to go on: ABS, Brake System waring light, Slip Indicator Light, and the Electric Power Steering light.

NHTSA ODI 11699423

brakes had no stopping power. Normally when braking it was smooth. All the lights went on. Toyota dealer confirmed that the brake booster Pump Assembly and Brake Master Assembly needs to be replaced.

NHTSA ODI 11698757

My daughter was driving the 2013 Toyota Prius on the interstate in Chattanooga, TN. The brakes did not feel right and the car was very difficult to stop. (It did not brake at a normal distance) My daughter was able to get someone safely, and she had the car towed to the dealer. My daughter's life was endangered by this brake booster failure, but there is no recall listed on the vehicle. Also, when I Googled the issue, I found that it is a well-known and common problem in this year Prius. The brake booster failure is due to a Toyota design flaw, and Toyota is apparently being sued for it. Why is this issue not listed as a recall? I would not have allowed my daughter to drive around in a car for which the brakes are known to fail. How many accidents and deaths will be caused by this problem before Toyota stands behind their product and recalls affected vehicles? I had to pay $3200 for this brake repair, even though it is caused by Toyota's design flaw and endangered my family's life. My family owns four Toyotas, and I do think they make the most reliable vehicles on the road. I cannot understand why there is not a recall, and they are not standing behind their product.

NHTSA ODI 11698797

My 2013 Prius Plug-In Hybrid with 131k miles on it showed the ABS, Brake, and Traction Control lights while driving last week. Diagnostics from auto shop showed DTC code C1391. System is available for inspection upon request. Safety is definitely at risk, since I am needing to drive it around to assess the issue, and brakes could fail at any time. Vehicle has not been inspected by the manufacturer, police, insurance representatives or others. After speaking to Toyota, I was informed that--although under 150k miles--my car is not covered by the extended warranty because it is 2 years past the 10 year requirement. I drove my car very little between 2020-2022 because of the global pandemic. This is a very common issue with 2012-2015 models caused by a defective part, and it's likely that the problem does not commonly present itself until after the warranty expires.

NHTSA ODI 11697772

Brake actuator went out on 2013 Toyota Prius Gen 5. The part is very expensive and in my opinion is a part that should not have to be replaced. The care has 120,000 miles. It is driven very softly, meaning not fast and hard but commuting to work and grocery store as needed. A nice commuter. It is not fast but gets you there. The actuator put me at risk as stepping on the brake was hard and the car did not want to stop and I was close to hitting the car in front of me. All the lights came on at the dashboard and I was very scared to continue to drive and had to get a tow truck.

NHTSA ODI 11697794

I had my car serviced Oct 21 and when I picked it up the vehicle brakes made a whooshing noise and felt spongy. I thought it must be ok as they had just serviced it but when it became apparent this could be a problem I took it back Nov 1 and was told the hydraulic brake booster pump needing replacing at the cost of $3400. I was shocked as they told me it could break completely AT ANY TIME but the brakes would still work. I decided to drive it home as that is an enormous car repair bill and I would have to get financing or get a different car. I didn't want to make rash decisions. I investigated the issue and found out this was a recall for these vehicles for 2010 through 2019 models. This same dealer did not mention this to me at the time of sale, that they had been subject to a recall, and since I did not have them inspect the car immediately after service (I had to miss work and my son drove me after he was off work and I feared they would close before I arrived so I had them park the car outside and the sales desk had the key). I thought I would drive it but after reflection I do not want to endanger other people if my brakes fail. This is a clear violation of the public trust that these cars are yet on the road.

NHTSA ODI 11697195

The brake booster fail and I'm at like 140k. It was very scary when it happen to me today. I press on the brake think it would brake like normal but no. It kept sliding. I felt like I was going to crash. I don't have any paper report on it yet but they are certain it's the brake booster.

NHTSA ODI 11696494

Last night, the brakes stopped responding, warning lights came on (ABS warning light, brake system warning light, and the slip indicator light). This morning, a local auto repair shop diagnosed the problem as a failed brake booster assembly. This is a safety issue and we have been told we have no option but to pay to replace the entire assembly. The repair shop has contacted the local Toyota dealership, from which we have to purchase the replacement brake booster assembly.

NHTSA ODI 11696340

ABS, BRAKE AND Stability lights came on, i have to press all the way down the brake pedal for car to stop.

NHTSA ODI 11694644

while driving the 2013 Prius hybrid , the ABS , brake light, and traction control lights came on. The brake was rock hard and the car would not stop at the light, causing me to swerve away from the cars in front of me and pull into a nearby parking lot. The brake would not work. There is a constant beeping noise in the car , which is a brake warning. I looked up the problem and just like many other Prius owners, there is a brake booster and brake accumulator issue and Toyota is not owning up to this problem. Many Toyota Prius owners are complaining of this loss of brakes issue. How long until NHTSA forces Toyota to do a proper recall about this very dangerous loss of brakes issue ??? They recalled a few vehicles, but the recall does not seem to cover many Prius vehicle owners that are complaining. Mine has 140 000 miles now, but this part is failing even on cars with 40 000 miles. Toyota knows very well that they have a big serious issue costing upwards of $4000 to fix. They are just refusing to recall this issue. NHTSA has to address this issue please. They are many complaints about this loss of brakes issue.

NHTSA ODI 11694513

The brake pedals felt very soft with no resistance and barely had braking power. Was taken to dealership and they said it’s the brake booster which was a common thing on these cars, but there’s no recall to fix it and they won’t replace it.

NHTSA ODI 11693981

On this 2013 Toyota Prius 2, the brake actuator is starting to make more and more rhythmic noise. A mechanic just alerted me that the seal is leaking, requiring a costly repair - to which he said to check for a recall as he has seen many Priuses with the same issue. While no Toyota recall is present, I can see that the NHTSA is already investigating the issue for a potential recall. As this is a live example in the Los Angeles, CA area, I am happy to demonstrate this issue to a NHTSA office, if necessary and/or available.

NHTSA ODI 11692449

My Prius has a brake actuator defect that is common among 2013 Priuses. Supposedly Toyota mailed a notification of this problem, but did not do a recall. The notification offered to fix the problem, but you had to know that your Prius had the problem. I did not know. Once I understood that my Prius had this problem, the Toyota repair window had closed. The Prius is dangerous to drive. I approached Toyota and the dealer that sold me the car, and Toyota refused to authorize the repair and so the dealership refused to fix at their expense. I spent thousands on unnecessary brake replacement because the problem was never the brakes but the brake actuator, which is a KNOWN PROBLEM! Yes, the problem is able to be discerned upon request and I have taken video and you can hear the noise. This problem puts the driver, passengers and other vehicles at risk. There are no warnings or lights showing this problem, but the noise is loud, grinding and obvious.

NHTSA ODI 11692108

Full brake actuator assembly failed. Brakes started responding differently and we became uncomfortable with driving the car. Problem was confirmed by ISC. The part has not been inspected, but I will ask them to save the part for me. No, it all happened at once while driving at speed on the freeway.

NHTSA ODI 11691008

The contact owns a 2013 Toyota Prius. The contact stated that upon parking the vehicle, the vehicle made an abnormal sound every 30-seconds. The contact stated the vehicle then stopped making the sound. The ABS warning light, the traction control warning light, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed. The mechanic determined that the brake actuator and the ABS module needed to be replaced. The vehicle was not repaired. An unknown dealer was contacted for parts information. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

NHTSA ODI 11690529

The hybrid braking systems on Toyota Prius' manufactured from 2010-2015 had a serious failure of the hybrid braking system that had additional long term warranties to repair, but never recalled in order to save the money from a total recall. The Sloan Toyota dealership in Glenside knew before I purchased the 2013 Toyota Prius I purchased that a serious brake system failure was very probable with my car but failed to tell me. If they did, i would not have purchased the car. I had the 5000 mile oil change in early August and three days later after the service and a clear 25 point inspection, and the system failed. I want full reimbursement or just pay for the repair.

NHTSA ODI 11690340

Entering the highway the car suddenly learched and stopped excelerating, creating an unsafe situation, and went into a slow mode. It limped along. Caused cars issue around having to slow merge and driving only 10-15 miles per hour. The dealer could find no codes and said it could be an air bubble in fluid line??? No warning lights.

NHTSA ODI 11690445

The Toyota brake booster system failed and is no longer safe to be on the road. The car will no longer brake properly and is a danger to anyone else on the road. It was inspected by Toyota prior. The entire dashboard warning lights for the brake system lit up 2 years ago and has fully failed now.

NHTSA ODI 11688870

The contact owns a 2013 Toyota Prius. The contact stated that while reversing, there was an abnormally loud sound coming from the vehicle. The contact exited the vehicle and performed an inspection of the vehicle. While inspecting the vehicle, the contact became aware that the passenger’s side rear wheel was touching the frame of the wheel well. Additionally, the wheel was leaning inward. The dealer was made aware of the failure but provided no assistance. The vehicle was towed to an independent mechanic, where it was diagnosed with a fractured rear wheel assembly. The contact was informed that the rear wheel assembly needed to be replaced. The vehicle was being repaired. In addition, the contact was informed that the failure was a known failure. The contact was informed by the independent mechanic that two similar vehicles had been repaired with similar failures, within the week. The manufacturer was not made aware of the failure. The failure mileage was approximately 179,000.

NHTSA ODI 11686946

I have a 2013 Toyota Prius with 164,000 miles. A mechanic confirmed that the master cylinder and brake booster are failing and are not covered since warranty expired 14,000 miles ago. I have heard this is a common issue with this vehicle. Traction light, brake light and ABS light are all on. The earring lights go on and off.

NHTSA ODI 11686577

when test driving the vehicle I asked about this buzzing/ whirring noise while sitting in the running but parked car. I was told these cars are hybrids, the electrical components make all sorts of whirring and humming noises and not to be concerned. Over the years I heard this noise, increasingly more and more, but I never knew it was something to pay attention to. Fast forward to July 2025. I noticed the car is inching forward while I’ve been stopped for a while at a red light almost like the brakes don’t want to hold. This has been happening so often that I have began to put the car in park while waiting for lights to turn green because it gets painful having to push the brake so far down. I take my car to a mechanic, explain all of the noises and the sensations and two mechanics Drive it but say it feels fine and there are no recalls. They say my front brake pads are low and that must be what I’m feeling. After replacing the brake pads nothing had changed. Now there is also a squeak while moving at a slow speed in stop and go traffic. 1 week later i bring it up while getting an oil change and ask if they know what it could be. They said brakes seemed fine. A couple weeks go by and yesterday while I was driving down the highway in heavy school traffic out of nowhere my car makes a clunk noise and all of these lights pop up on the dash. I roll the windows down and scream for my children to hold on because something was wrong. Luckily we were able to get to safety but I definitely had reduced breaking capabilities. I immediately take the car in and and find out my brake booster and accumulator has failed. service tech brings up the consumer program but my car is a 2013 and it is not eligible to be repaired bc it’s 10+ yrs. Even though Toyota admits to internal malfunctions of the Brake Booster Assembly, and my car is only at 76,000 mi it’s not being fixed. This is negligence on Toyotas part. Not fixing these faulty parts is endangering lives.

NHTSA ODI 11685437

Car currently at 88k miles. Spongy and weakening brake pressure. Slower to stop. Brake constantly priming indicates brake actuator and brake boost failure. Confirmed by independent mechanic.

NHTSA ODI 11682741

Failed brake booster, pump, fluid, and actuator on my Toyota Prius 2013 with 143,972 miles on it.

NHTSA ODI 11682353

Brake booster, ABS controller, and brake booster pump have failed for a second time. Parts replaced with new, in box from aftermarket dealer. Dealer/Manufacturer refuses to accept that there are design flaws and will not recall.

NHTSA ODI 11682390

I was driving normally, about 30 mph in a residential area and the brakes all of sudden became soft. It was very scary and I didn’t know if it was safe to drive the vehicle. The brake, ABS, and traction control sign all came on at the same time. I scanned the car and it was a C1391 error code. The Toyota dealership said it is not covered under any recalls. I called Toyota and asked about the ZJB program that covered the repair but they said it expires. Toyota has a repair program for the defective part but no longer covers it. This issue is a known manufacturing issue and it’s dangerous. Toyota should cover it free of charge.

NHTSA ODI 11682508