Home · 2013 Tesla Model S P90d · Complaints

What 459 owners told NHTSA about the 2013 Tesla Model S P90d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (459)Crash / fire / injury (57)Electrical system (195)Suspension (91)Transmission & drivetrain (35)Steering (29)Speed control (25)Fuel system (24)Visibility & wipers (22)Brakes (21)Engine (21)Body & structure (19)

Newest first · 459 complaints · page 18 of 19

Aug 24, 2015Crash

THIS ACCIDENT REPORT IS A PREVIOUS ACCIDENT INVOLVING THE SAME 2013 TESLA MODEL S 60 AS REPORTED IN THE NHTSA REPORT FILED ON AUGUST 24, 2015. ON ON MAY 7, 2013 WHILE DRIVING MY 2013 MODEL S 60, I PULLED INTO A PARKING SPACE IN THOUSAND OAKS, CALIFORNIA MAKING A LEFT TURN INTO THE SPOT. AS I PULLED IN, I LET MY FOOT OFF OF THE ACCELERATOR,AND APPLIED THE BREAK. THE CAR LURCHED FORWARD, JUMPING A PARKING BLOCK, THEN OVER A CURB, AND FINALLY INTO A CEMENT LIGHT POST. THE AIRBAGS DEPLOYED AND I WAS STUNNED. I IMMEDIATELY CALLED TESLA WHO SENT A QUALIFIED TESLA TOW TRUCK. IT TOOK TWO HOURS TO GET THE CAR ONTO A FLAT-BED TRUCK BECAUSE THE CAR LOST ALL POWER AND SHUT DOWN. IT HAD TO BE DRAGGED OVER TWO PARKING BLOCKS, SUSTAINING EVEN MORE DAMAGE. TESLA SENT THE CAR DIRECTLY TO THE BODY SHOP. I INSISTED THAT THEY RUN A DIAGNOSTIC TEST BECAUSE I WAS (AND STILL AM) CERTAIN THAT THE CAR ACCELERATED ON ITS OWN. THE VAN NUYS SERVICE CENTER REP SAID THAT THE CAR HAD TO BE REPAIRED FIRST BEFORE ANY DIAGNOSTIC TEST COULD BE RUN. AFTER THREE WEEKS I RECEIVED A LETTER FROM TESLA. THE ENGINEERS REPORTED TO ME THAT THE ACCELERATOR WAS DEPRESSED TO 48%, SECONDS BEFORE THE ACCIDENT AND 98.4% AT THE TIME OF IMPACT. I STILL BELIEVE THAT THE CAR ACCELERATED BY ITSELF. IT IS MY SINCERE HOPE THAT BY REPORTING THIS ACCIDENT (AND THE SUBSEQUENT ACCIDENT ON JULY 16, 2015) FURTHER INVESTIGATIONS CAN BE CONDUCTED BEFORE PEOPLE ARE SERIOUSLY INJURED OR WORSE. MY INSURANCE COMPANY (FARMERS) DOES NOT INTEND TO INVESTIGATE. IT IS LESS EXPENSIVE FOR THEM TO PAY FOR A REPLACEMENT VALUE THAN TO DETERMINE THE TRUE CAUSE OF THIS INCIDENT. FORTUNATELY, YOU AND YOUR AGENCY ASPIRE TO A HIGHER PURPOSE.

NHTSA ODI 10758908

Aug 18, 2015Speed controlCrash

TL* THE CONTACT OWNS A 2013 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING TO ITS MAXIMUM ACCELERATION RATE AND CRASHED INTO FIVE PARKED VEHICLES. THE DRIVER SIDE OF THE VEHICLE WAS DAMAGED AND THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY BY AAA. THE MANUFACTURER WAS NOTIFIED BUT WAS UNABLE TO ADVISE THE CONTACT OF THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,021.

NHTSA ODI 10749575

Jun 28, 2015Electrical systemCrashFire1 death

TIMOTHY DEVINE WAS KILLED AFTER DRIVING HIS VEHICLE OFF THE ROAD AND DOWN THE CANYON. THE TESLA STARTED A BRUSHFIRE THAT WAS SO BAD THAT 180 FIREFIGHTERS WERE CALLED IN AND MALIBU CANYON ROAD WAS CLOSED FOR OVER 9 HOURS. TANG, A SPOKESMAN FROM THE HIGHWAY PATROL SAID THAT TIMOTHY DEVINE WAS SO BADLY BURNED HE WASN'T RECOGNIZABLE AS A PERSON AND THAT FIRE HAD MELTED THE CAR DOWN TO NOTHING. WAS THIS SUICIDE OR DRIVER ERROR? WAS THIS KNOWN PROBLEMS WITH STEERING, UNINTENDED ACCELERATION, BRAKE FAILURE, ETC. WAS THIS FATAL CRASH, FIRE AND EXPLOSIONS THE THE FAULT OF THE DRIVER AND OR THE FAULT OF THE VEHICLE?

NHTSA ODI 10730863

Jun 16, 2015Speed controlBrakesEngineCrash

I PREVIOUSLY FILED A COMPLAINT TO NHTSA ON 9/24/2013 WITH NHTSA ID NO. 10545230. I NOTICED SIMILAR ISSUE WAS REPORTED BY 3 OR 4 OTHER TESLA OWNERS: (1) 9/26/2013 NHTSA ID NO. 10545488, (2) 9/29/2014 NHTSA NO. 10639849, (3) 9/29/2014 NHTSA NO. 10639935, AND (4) 6/8/2015 NHTSA ID NO. 10723925. THERE WAS ANOTHER SIMILAR CASE IN CAMARILLO CA AS REPORTED BY VENTURA COUNTY STAR ON 3/29/2013 BUT APPARENTLY WAS NOT REPORTED TO NHTSA. THERE WERE SO MANY SIMILAR INCIDENCES HAPPENED WITH ONLY A LIMITED NUMBER OF 2013 AND 2014 TESLA MODEL S ON THE ROAD, SOMETHING IS NOT RIGHT WITH THE MODEL S. TESLA CANNOT KEEP BLAMING THE DRIVERS BEING AT FAULT.

NHTSA ODI 10725634

May 2, 2015Suspension

LEFT REAR SUSPENSION INTEGRAL LINK COMPLETELY BROKE AND THE ATTACHED PIECE LODGED IN THE INSIDE OF THE TIRE RIM CAUSING MAJOR DAMAGE TO THE TIRE RIM. *TR

NHTSA ODI 10714213

Jan 27, 2015Suspension

WAS REPLACING THE LEFT REAR WHEEL AND NOTED AN ODD "NOTCH" IN THE LEFT REAR SUSPENSION ALUMINUM UPPER CONTROL ARM. CLOSER INSPECTION REVEALED THAT THE UPPER CONTROL ARM WAS PARTIALLY SEVERED WITH APPROXIMATELY 1/2 OF THE LOWER PORTION CROSS SECTION, AND 1/3 TO 1/4 OF THE UPPER PORTION CROSS SECTION, CUT THROUGH BY THE LOWER SHOCK ABSORBER ATTACHMENT BOLT. IT APPEARS THAT THE BOLT WAS MOUNTED BACKWARDS, WITH THE SHARP TIP OF THE BOLT FACING FORWARD INSTEAD OF REARWARD, AT EITHER THE FACTORY, OR WHEN THE POWERTRAIN WAS REPLACED BY THE TESLA DENVER SERVICE CENTER (AS REPORTED BY THE PREVIOUS OWNER). EXTENSIVE PHOTOGRAPHS ARE AVAILABLE AND, FRANKLY, THEY ARE ESSENTIAL TO ACCURATELY DEPICT THE SERIOUS AND POTENTIALLY CATASTROPHIC NATURE OF THIS SUSPENSION DAMAGE. IT WOULD APPEAR THAT THE UPPER CONTROL ARM, A MAJOR SUSPENSION COMPONENT WHOSE FAILURE WOULD LIKE RESULT IN A LOSS OF VEHICLE CONTROL AND POSSIBLY A ROLLOVER ACCIDENT, WAS AT OR NEAR THE POINT OF FRACTURE DUE TO THE MASSIVE LOSS OF CROSS SECTIONAL MATERIAL FROM THE FREQUENT IMPACTS (ON SUSPENSION COMPRESSION) BY THE MUCH HARDER/STRONGER BOLT TIP. IN OTHER WORDS, THE BOLT TIP ACTED AS A LATHE, CUTTING INTO THE SUSPENSION CONTROL ARM WITH EACH SUSPENSION CYCLE. IN THE SHORT TERM, I STRONGLY RECOMMEND AN IMMEDIATE INSPECTION OF THE TESLA MODEL S FLEET, BEGINNING WITH MODEL S'S THAT HAVE HAD THEIR POWERTRAIN LOWERED AND REINSTALLED, TO SEE HOW MANY OTHER MODEL S'S HAVE THIS IMPENDING CATASTROPHIC DEFECT. WHILE IT COULD HAPPEN, I WOULD BE HIGHLY SURPRISED IF THIS VIN WAS THE ONE AND ONLY CASE OF THIS BOLT BEING INSTALLED BACKWARDS. IN THE LONGER TERM, I RECOMMEND THIS BOLT BE REDESIGNED SO AS TO PREVENT INCORRECT INSTALLATION. PLEASE FEEL FREE TO CONTACT ME FOR ADDITIONAL INFORMATION AND FOR THE PHOTOGRAPHS. *TR

NHTSA ODI 10679347

Oct 23, 2014Electrical systemEngineFuel system

NEEDED TO REPLACE DRIVE MOTOR, 85KW BATTERY IN THE LAST 6 MONTHS AND CURRENTLY HAVE FAULTY ONBOARD CHARGER AND NOT ABLE TO CHARGE. THESE FREQUENT CHARGING PROBLEMS HAVE REALLY ANNOYED ME. TESLA SERVICE HAS BEEN REALLY NICE AND RESPONSIVE, HOWEVER, I DECIDED TO REPORT THESE BECAUSE THE ISSUES ARE BEYOND WHAT'S EXPECTED FROM A NEW CAR, LET ALONE A TESLA. THIS IS LESS THAN RELIABLE FOR A 1+ YR OLD CAR. IF IT WASN'T FOR THE EXTENSION OF TESLA DRIVE TRAIN AND BATTERY WARRANTY (UNLIMITED MILES) THESE WOULD HAVE BEEN REALLY EXPENSIVE REPAIRS. *TR

NHTSA ODI 10649480

Sep 8, 2014Electrical systemFire

TESLA OWNERS ARE STILL REPORTING THAT TESLA'S UNIVERSAL MOBILE CHARGERS ARE STILL A FIRE HAZARD. TESLA OWNERS ARE STILL REPORTING THAT NEW REPLACEMENT GREY FACED ADAPTERS UNDER THE RECALL ARE STILL OVERHEATING, MELTING, FAILING AND BURNING. TESLA OWNERS ARE STILL REPORTING THAT SOME OF THEM HAVE NOT RECEIVED THE NEW GREY FACED ADAPTER UNDER THE RECALL. SOME TESLA OWNERS ARE STILL REPORTING OVERHEATING, MELTING, BURNING AND FAILURES WITH NEW & OLD ADAPTERS. SOME CUSTOMERS REPORT THEY ARE STILL USING THE OLD ADAPTERS THAT HAVE BEEN RECALLED BECAUSE THEY HAVEN'T RECEIVED THE UPDATED NEW GREY FACED ADAPTER. THE GREY FACED ADAPTER HAS NOT ADDRESSED ALL OF THE FIRE HAZARDS WITH THE TESLA'S UMCS. TESLA'S UMCS STILL ARE A FIRE HAZARD. *TR

NHTSA ODI 10631517

Aug 23, 2014Body & structureSeats

THE VENTILATION IN THE 3RD ROW IS AWFUL IN THE MODEL S. THERE HAVE BEEN MANY PEOPLE COMPLAINING OF SICK KIDS THROWING UP BECAUSE IT'S TOO HOT. TESLA ACKNOWLEDGED IT OVER A YEAR AGO AND STILL HASN'T FIXED IT. WE HAVE TRIED CONTACTING THEM AND HAVE BEEN UNABLE TO GET A RESPONSE. *TR

NHTSA ODI 10627760

Aug 22, 2014Electrical system

TESLA MOTORS IS DANGEROUSLY MISLEADING THE PUBLIC BY FALSELY ADVERTISING IT'S BATTERIES AS "LANDFILL SAFE" AND "NON-TOXIC". THE FALSE CLAIMS CAN HAVE GRAVE IMPLICATIONS ON PUBLIC SAFETY AND THE ENVIRONMENT. PUTTING BATTERIES IN LANDFILLS CAN BE A FIRE HAZARD AS WELL AS A TOXIC HAZARD. WHEN TESLA BATTERIES ARE COMPACTED, OPENED, CATCH FIRE AND/OR EXPLODE; TOXIC MATERIALS CAN BE RELEASED THAT ARE A PUBLIC HAZARD AND A HAZARD TO THE ENVIRONMENT... IN TESLA'S EMERGENCY RESPONSE GUIDE, IT ALLUDES TO TESLA BATTERIES CONTAINING TOXIC MATERIALS. YET ON TESLA'S BLOG TO THE PUBLIC, THEY TRY TO PORTRAY TESLA BATTERIES AS NON-TOXIC, GREEN AND LANDFILL SAFE. TESLA BATTERIES HAVE HEAVY METALS LIKE NICKEL AND COBALT THAT CAN BE TOXIC HAZARDS.... IN THE TESLA BLOG BY [XXX] , HE ALLUDES TO THE BATTERIES HAVING HEAVY METALS LIKE COBALT AND NICKEL. YET CLAIMS THE BATTERIES ARE NON-TOXIC. ELON MUSK AND OTHER TESLA REPRESENTATIVES HAVE MADE SIMILAR MISLEADING CLAIMS.... A QUOTE FROM TESLA'S MODEL S. EMERGENCY RESPONSE GUIDE: "HIGH VOLTAGE BATTERY - FIRE DAMAGE A BURNING OR HEATING BATTERY RELEASES TOXIC VAPORS. THESE VAPORS INCLUDE H2SO4, OXIDES OF CARBON, NICKEL, ALUMINUM, LITHIUM, COPPER AND COBALT. RESPONDERS SHOULD WEAR FULL PPE, INCLUDING SCBA AND TAKE APPROPRIATE MEASURES TO PROTECT CIVILIANS DOWNWIND FROM THE INCIDENT.".... BY ELON MUSK, CO-FOUNDER & CEO OF TESLA MOTORS: "BATTERIES THAT ARE NOT TOXIC TO THE ENVIRONMENT! I WOULDN?T RECOMMEND THEM AS A DESSERT TOPPING, BUT THE TESLA MOTORS LITHIUM-ION CELLS ARE NOT CLASSIFIED AS HAZARDOUS AND ARE LANDFILL SAFE.".... BY [XXX] : "RECYCLING OUR NON-TOXIC BATTERY PACKS ABOVE AND BEYOND ROHS, OUR LITHIUM ION CELLS CONTAIN NO HEAVY METALS, NOR ANY TOXIC MATERIALS.".... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10627480

Jul 15, 2014SteeringBrakes

SOME TESLA OWNERS ARE ALLEGING THAT THERE ARE TESLA SERVICE BULLETINS FOR MODIFICATIONS ON TESLA'S THAT ARE BEING KEPT SECRET. IE: SOME TESLA OWNERS ARE REPORTING OCCASIONAL POOR BRAKE PERFORMANCE UNDER SOME CIRCUMSTANCES. MANY TESLA OWNERS HAVE REPORTED THAT BRAKE DISCS AND OTHER BRAKE PARTS EASILY BECOME WET, THEN RUST. RUSTED ROTORS CAN CAUSE GRABBING, AND UNEVEN BRAKING (SWERVING ON BRAKE APPLICATION). ALLEGEDLY SOMETIMES RUSTED PARKING BRAKES WON'T DISENGAGE. IT SEEMS SOMETIMES BRAKE PARTS BECOME RUSTED, STICKY AND UNRELIABLE. WHEN THE BRAKE PADS BECOME WET, THERE IS POOR BRAKE PERFORMANCE WITH LONGER STOPPING DISTANCE. THERE ARE SOME TESLA OWNERS REPORTING THAT THERE ARE TESLA SERVICE BULLETINS TO PREVENT POOR BRAKE PERFORMANCE, BY ADDING DUST (SPLASH) GUARDS, REPLACING ROTORS AND BRAKE PADS; YET DOING INTERNET SEARCHES I HAVEN'T BEEN ABLE TO FIND ANY TESLA MODEL S. SERVICE BULLETINS ON THE BRAKES. TESLA SEEMS TO BE KEEPING SAFETY PROBLEMS LIKE POOR BRAKING PERFORMANCE AND THE RELATED SERVICE BULLETINS SECRET. ALLEGEDLY SOME TESLAS HAVE BEEN SOLD WITHOUT BRAKES DUST SHIELDS (SPLASH SHIELDS) THUS MAKING THEM MORE VULNERABLE TO WATER. TESLA'S REGEN BRAKING CAN BE SO EFFICIENT, THAT IT SEEMS SOME CUSTOMER'S FRICTION BRAKES ARE NOT BEING USED ENOUGH TO SQUEEGEE AWAY THE WATER OR GENERATE ENOUGH HEAT TO DRY OUT THE BRAKES. SHOULDN'T SERVICE BULLETINS, ESPECIALLY ONES REGARDING SAFETY BE READILY AVAILABLE TO THE GENERAL PUBLIC? AUTOMOTIVE MANUFACTURES LIKE TESLA ARE DROPPING THE BALL. *TR

NHTSA ODI 10610725

Jul 12, 2014AirbagsCrash

THE FIRST REPORTED TESLA CRASH IN CHINA, IT APPEARS THAT THE DRIVERS STEERING WHEEL AIRBAG DID NOT DEPLOY. WHILE CHINA IS NOT IN THE JURISDICTION OF NHTSA, THE INFORMATION CAN BE USED PROACTIVELY FOR SAFETY IN THE US, INSTEAD OF BEING REACTIVE. HTTP://WWW.CARNEWSCHINA.COM/2014/07/11/FIRST-TESLA-CRASHES-IN-CHINA/......UPDATED 07/15/14 *BF

NHTSA ODI 10610088

Jul 10, 2014Electrical systemAirbagsFuel systemCrashFire7 injuries1 death

A STOLEN TESLA CRASHED IN WEST HOLLYWOOD, KILLING THE DRIVER. PHOTOS SEEM TO SUGGEST THAT THE DRIVER SIDE AIR BAG MAY NOT HAVE DEPLOYED. ALLEGEDLY LIGHT POLES SPLIT THE CAR IN HALF. THE LIGHT POLES SEEM TO BE THE BREAKAWAY TYPE. SUGGESTING THERE MAY BE A STRUCTURAL WEAKNESS THAT ALLOWED THE TESLA TO BREAK IN HALF, FRACTURING THE BATTERY, CATCHING PIECES OF BATTERY ON FIRE, AND EXPLODING BATTERY CELLS, SENDING FLAMING SHRAPNEL THROUGH THE NEIGHBORHOOD. *TR

NHTSA ODI 10609716

Jul 10, 2014Electrical systemFire

THE UMC SOFTWARE "FIX" DID NOT FIX THE PROBLEMS. CHARGE CONNECTORS HAVE CONTINUED TO OVERHEAT, MELT AND BURN. ALLEGEDLY SOME OF THE UMC CONNECTOR TO WIRE WELDS ARE INSUFFICIENT, AND A FIRE HAZARD, INDICATING POOR MANUFACTURING AND POOR QUALITY CONTROL. SOME CUSTOMERS CLAIM TO HAVE HAD A DOZEN OR MORE UMCS FAIL. TESLA (ELON MUSK) CLAIMED THAT NEW AND REVISED ADAPTERS WOULD BE MAILED OUT WITHIN TWO WEEKS, IT WAS ABOUT TWO MONTHS BEFORE THE REVISED ADAPTERS UNDER THE RECALL STARTED TO BE SHIPPED OUT. THE RECALL HAS BEEN SLOW. CUSTOMERS ARE ALLEGING THAT TESLA DOES NOT KEEP OWNERSHIP ADDRESSES UP TO DATE, SO MANY CUSTOMERS ARE NOT GETTING RECALL NOTICES OR THE REVISED ADAPTERS UNDER THE RECALL. TESLA (ELON MUSK) CLAIMED THAT THE ADAPTERS WOULD CONTAIN A THERMAL FUSE TO REDUCE THE FIRE HAZARD, YET ALLEGEDLY THE REVISED ADAPTERS THAT HAVE BEEN SENT OUT UNDER THE RECALL DON'T HAVE THERMAL FUSES. THE CONNECTORS BETWEEN THE ADAPTER AND THE MODULE/BRICK SEEM TO BE INSUFFICIENT AND A FIRE HAZARD. SOME CUSTOMERS ARE REPORTING THAT NEW REVISED GRAY ADAPTERS ISSUED BY THE RECALL ARE ALSO OVERHEATING AND MELTING; EVEN WITH THE SOFTWARE UPDATES THAT TESLA (ELON MUSK) CLAIMED WOULD FIX THE PROBLEMS. ALLEGEDLY THE REVISED GRAY ADAPTERS HAVE HIGHER TEMPERATURE PLASTICS AND IMPROVED WELDS; YET SOME UMCS ARE CONTINUING TO OVERHEAT AND MELT. SOME OF THE UNDERLYING PROBLEMS STILL HAVE NOT BEEN RESOLVED, THAT'S WHY THE UMCS ARE STILL A FIRE HAZARD. *TR

NHTSA ODI 10609726

Jul 7, 2014Electrical systemFire

BEFORE DEFECTIVE NEMA-1450 COULD BE REPLACED, I HAD A MELT-DOWN OF THE DEVICE WHILE CHARGING THE CAR. THE REASON FOR WRITING: LETTER RECEIVED TODAY (LETTER DATED 6/27/14) FROM TESLA SAYS THEY HAD DEVELOPED A SOFT-WARE UPDATE TO PREVENT THIS (AS WELL AS REPLACING THE PART). MY INCIDENT HAPPENED AFTER MY SOFTWARE WAS UPDATED (I'M NOW 5.11, UPDATE WAS 5.8.4). CLAIMS OF SOFTWARE PROTECTION SHOULD BE VALIDATED. *JS

NHTSA ODI 10608795

Mar 24, 2014Electrical systemLightsFuel system

TESLA MODEL S. HAS PROBLEMS THAT WITH LITTLE OR NO NOTICE THE CAR CAN QUIT, LEAVING THE CAR AND OCCUPANTS STRANDED DANGEROUSLY IN HEAVY TRAFFIC, SOMETIMES WITH NO LIGHTS. ALLEGEDLY THE TRACTION BATTERY, DRIVE UNIT, CONTACTOR, INVERTER, CONVERTER AND/OR 12 V ACCESSORY BATTERY CAN SUDDENLY FAIL CAUSING THE TESLA TO QUIT WITH LITTLE OR NO WARNING, THEN COASTING TO A STOP. ALLEGEDLY IN SOME CASES AFTER THE VEHICLE COMES TO A STOP THE 12 V BATTERY AND SYSTEMS WILL QUICKLY FAIL, PREVENTING PARKING LIGHTS AND HAZARD LIGHTS FROM BEING USED AND PREVENTING THE PARKING BRAKE FROM BEING RELEASED AND PREVENTING THE ENGAGEMENT OF TOW MODE THUS PREVENTING THE VEHICLE FROM BEING PUSHED OR COASTED OUT OF DANGEROUS TRAFFIC TO A SAFER LOCATION. NOT BEING ABLE TO ENGAGE TOW MODE, IT MAKES TOWING THE VEHICLE MORE DIFFICULT, TIME-CONSUMING AND RISKY. *TR

NHTSA ODI 10574317

Mar 5, 2014BrakesCrash

SOME CUSTOMERS ARE REPORTING POOR FRICTION BRAKING PERFORMANCE AFTER RAIN, SNOW OR CAR WASHES. ALLEGEDLY THERE IS AT LEAST ONE ACCIDENT FROM REDUCED FRICTION BRAKE EFFECTIVENESS IN WET CONDITIONS. MANY ALLEGE THAT SOMETIMES IN WET CONDITIONS THE FRICTION BRAKES TAKE SEVERAL SECONDS TO BECOME EFFECTIVE. *TR

NHTSA ODI 10567108

Feb 27, 2014Electrical system

ALLEGEDLY THE TESLA MODEL S. "UNIVERSAL MOBILE CHARGER" (UMC) HAS AN INTERRUPT RELAY THAT IS ONLY RATED 30 AMPS, ON A CIRCUIT THAT CARRIES 40 AMPS. ALLEGEDLY SOME OF THE UMC MODULES (AKA CONTROLLERS, BRICKS) HAVE SHOWN SIGNS OF OVERHEATING. THERE ARE CONCERNS THIS COULD BE A FIRE HAZARD. *TR

NHTSA ODI 10566334

Feb 12, 2014Electrical systemEquipmentFire

DESPITE THE 14V006000 RECALL BEING ISSUED ABOUT A MONTH AGO, CUSTOMERS ARE COMPLAINING THAT THEY HAVE NOT RECEIVED A RECALL NOTIFICATION, SO THEY HAVE BEEN UNAWARE OF THE FIRE HAZARDS AND ONLY FOUND OUT ABOUT IT ONLINE AFTER THEIR CHARGE CONNECTORS FAILED AFTER THE RECALL. ALLEGEDLY ON JANUARY 9, 2014 TESLA CEO ELON MUSK CLAIMED THAT RELATED RECALLED TESLA MODEL S. ADAPTERS WOULD BE MAILED OUT WITHIN TWO WEEKS. YET A MONTH LATER CUSTOMERS AND ALLEGEDLY EVEN TESLA SERVICE CENTERS HAVE NOT RECEIVED THE REPLACEMENT ADAPTERS. THE PROPOSED RECALL AS IT STANDS SEEMS TO BE INSUFFICIENT BECAUSE THE ONLY HARDWARE THAT IS REPLACED IS THE ADAPTER. THE CONNECTIONS BETWEEN THE ADAPTER AND THE UMC MODULE ARE WELL DOCUMENTED TO BE THE SOURCE OF MANY OVERHEATING, MELTING AND BURNING EVENTS. THESE CONNECTIONS SHOULD PROBABLY BE REPLACED WITH CONNECTORS THAT ARE BETTER CAPABLE OF CARRYING THE HIGH CURRENT FOR LONG DURATIONS. DESPITE TESLA TRYING TO PORTRAY A SOFTWARE UPDATE AS A "FIX", TESLA CHARGE CONNECTORS CONTINUE TO OVERHEAT, MELT AND BURN. DESPITE TESLA TRYING TO SCAPEGOAT HOUSE WIRING AND WALL OUTLETS AS THE PROBLEM. THERE HAS BEEN AND CONTINUES TO BE OCCURRENCES OF TESLA CHARGE CONNECTIONS OVERHEATING, MELTING AND BURNING THAT HOUSE WIRING AND WALL OUTLETS ARE NOT THE SOURCE. THERE IS NO DOUBT THAT HOUSE WIRING AND WALL OUTLETS HAVE BEEN AND WILL BE A CAUSE AND OR FACTOR IN SOME CASES, HOWEVER THAT SHOULD NOT DIVERT ATTENTION AWAY FROM THE FAULTY TESLA CHARGE CONNECTIONS THAT ARE A FIRE HAZARD. *TR

NHTSA ODI 10563948

Jan 30, 2014Transmission & drivetrainSpeed control

TL* THE CONTACT OWNS A 2013 TESLA S 985. THE CONTACT STATED THAT HE WAS EXPERIENCING SEVERAL FAILURES WITH THE VEHICLE. THERE WERE VARIOUS SHIFTING ISSUES WHEN USING REVERSE. IN ADDITION, UNINTENDED ACCELERATION OCCURRED ONLY WHEN DRIVING IN EXTREMELY COLD TEMPERATURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED BUT THE FAILURES RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200. THE VIN WAS UNAVAILABLE. ..UPDATED 04-16-14 *BF UPDATED 04/17/14*LJ THE CONSUMER STATED AFTER THE RE-FLASH, HE NO LONGER WAS ABLE TO PUT THE VEHICLE IN REVERSE. UPDATED 05/20/14

NHTSA ODI 10562266

Jan 25, 2014Electrical systemFuel system

IT IS MY OPINION THAT, TESLA IS FRAUDULENTLY MISREPRESENTING STATISTICS AND THE SAFETY OF ITS VEHICLES. IT IS MY OPINION, IT IS FALSE ADVERTISING AGAIN. AFTER THE FIRST TESLA BATTERY FIRE ON OCTOBER 1, 2013: ON OCTOBER 4, 2013 ELON MUSK & TESLA MOTORS CLAIMED "YOU ARE 5 TIMES MORE LIKELY TO EXPERIENCE A FIRE IN A CONVENTIONAL GASOLINE CAR THAN A TESLA!" AFTER THE THIRD TESLA BATTERY FIRE ON NOVEMBER 19, 2013: ON DECEMBER 23, 2013 TESLA MOTORS CLAIMED "TESLA VEHICLE IS OVER FIVE TIMES LESS LIKELY TO EXPERIENCE A FIRE THAN THE AVERAGE GASOLINE CAR" I THINK TESLA MOTORS IS YET AGAIN USING FUNKY STATISTICS TO MISREPRESENT AND OVERSTATE THE SAFETY WORTHINESS OF ITS VEHICLES. AFTER THE THIRD TESLA BATTERY FIRE, TESLA WAS AND IS STILL USING STATISTICS THAT SEEMINGLY ONLY FIGURED ON ONE TESLA BATTERY FIRE, RATHER THAN ALL THREE. *TR

NHTSA ODI 10561491

Jan 13, 2014Electrical systemEquipment

AN INDIVIDUAL CLAIMS THAT WHEN HE CHARGES AT A LOWER RATE, THAT IF THE NEW SOFTWARE DETECTS A PROBLEM IT INCREASES THE CHARGE RATE RATHER THAN REDUCING IT. IF IT IS TRUE, UNDER SOME CIRCUMSTANCES THE UPDATE CAN INCREASE THE CHANCE OF AN OVERLOAD AND FIRE. IT SEEMS IN SOME CASES THAT THE TESLA SAFETY SOFTWARE UPDATE SAFETY "FIX" MAY BE CREATING FIRE HAZARDS. THERE MAY BE A GLITCH, BAD PROGRAMMING IN THE TESLA SOFTWARE UPDATE. PART OF THE NHTSA CAMPAIGN NUMBER: 14V006000 RECALL, HAS A SOFTWARE UPDATE THAT BY AN ALLEGATION MIGHT INCREASE CURRENT WHEN THE SOFTWARE DETECTS A PROBLEM WHEN IT IS CHARGING AT A LOWER CHARGE RATE. ALLEGEDLY IN SOME CASES THE TESLA CHARGER WILL CHARGE FASTER THAN IT IS SET. *TR

NHTSA ODI 10559748

Dec 29, 2013Electrical systemFire

ALLEGEDLY: A TESLA OWNER AWOKE TO THE SMELL OF BURNING ELECTRICAL. SHE CALLED 911. A FIRE FIGHTER WAS INJURED RESPONDING TO THE GARAGE FIRE. FIRE INVESTIGATORS SUSPECT THAT THE ORIGIN OF THE FIRE WAS THE WALL SOCKET OR THE TESLA UNIVERSAL MOBILE CONNECTOR FROM THE TESLA CHARGING SYSTEM PLUGGED INTO THE WALL OUTLET. I'VE SEEN EVIDENCE OF MANY OF TESLA'S CHARGING CONNECTIONS FAIL. EVEN IF THE CONNECTION FAILED AT THE WALL SOCKET, I WOULDN'T RULE OUT THE TESLA DESIGN AS A CAUSE OR A CONTRIBUTING FACTOR. THE DESIGN OF THE TYPICAL TESLA CHARGING CONFIGURATION PUTS UNDUE STRESS ON THE WALL SOCKET, WHICH COULD CONTRIBUTE TO A FAILURE OF A WALL SOCKET. IN MY OPINION SOME OF THE TESLA CHARGING CONNECTIONS ARE NOT ROBUST ENOUGH FOR THE POTENTIAL CURRENTS INVOLVED. MANY OF TESLA'S CHARGE CONNECTIONS ARE KNOWN FOR PRODUCING EXCESSIVE HEAT. *TR

NHTSA ODI 10557627

Dec 28, 2013Electrical systemFire

MANY TESLA OWNERS HAVE ALLEGED HAVING PROBLEMS WITH THEIR TESLA POWER PLUGS AND OR ADAPTERS FOR THEIR CHARGERS. HERE IS ANOTHER EXAMPLE. QUOTE: "HAD A VERY DISTURBING INCIDENT LAST NIGHT. MY MODEL S WAS CHARGING IN MY GARAGE WHEN MY SMOKE DETECTOR WENT OFF. I RAN TO THE GARAGE AND SAW PLUMES OF SMOKE COMING FROM THE TESLA NEMA 14-50 ADAPTER. THE CAR WAS STILL CHARGING! I UNPLUGGED THE CHARGER FROM THE CAR AND YANKED THE CHARGER ADAPTER PLUG FROM THE OUTLET. THE NEMA 14-50 ADAPTER FUSED TO CORD. THE ADAPTER HAD A HOLE ON ONE SIDE WHERE IT WAS MELTING. I CALLED TESLA AND THEY SENT OUT SOMEONE WITH A NEW MOBILE CHARGER AND NEMA 14-50 ADAPTER. I AM NOT SURE HOW I FEEL ABOUT USING THIS ADAPTER AGAIN. THE BREAKER NEVER TRIPPED NOR DID THE CAR GENERATE ANY ERROR OR SHUT OFF CHARGING. I HAD THE ELECTRICIAN COME OUT AND INSPECT THE OUTLET. IT SHOWED NO SIGNS OF CHARRING AND TESTED OUT FINE FOR CONSTANT VOLTAGE WITHIN SPECS. NOT SURE HOW I FEEL ABOUT TESLA'S RESPONSE AT THIS POINT. I PLAN ON CALLING THEM IN THE MORNING." *TR

NHTSA ODI 10557543

Dec 28, 2013Electrical systemFire

MANY TESLA OWNERS HAVE BEEN ALLEGED HAVING PROBLEMS WITH THEIR TESLA POWER PLUGS AND OR ADAPTERS FOR THEIR CHARGERS. HERE IS ANOTHER EXAMPLE. QUOTE:"I PLUGGED IN THE MODELS TODAY AND THE POWER RING TURNED RED. LOOKED AT THE UNIVERSAL WALL CONNECTOR AND IT WAS RED. I TRIED UNPLUGGING IT AND REPLUGGING IT IN AND NO BETTER. I THEN TOOK THE NEMA 14-50 ADAPTER OFF FROM THE CABLE AND THIS IS WHAT I FOUND". *TR

NHTSA ODI 10557549

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Working with the data? Download all 459 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Tesla Model S P90d verdict →