Jan 26, 2020Electrical systemBody & structureSpeed controlCrash1 injury
ON NOVEMBER 1, 2019, I WAS SLOWLY BRAKING AND START TURNING RIGHT INTO MY DRIVEWAY ON THE 2013 TESLA MODEL S. I FELT A SURGE OF THE VEHICLE AND 1 SECOND LATER, THE VEHICLE LANDED ON TOP OF THE STAIRCASE OF MY HOUSE ENTRANCE AND DRIVEWAY. I DID NOT PRESS ON THE ACCELERATOR AT ALL WHEN I SLOWLY TURNING INTO THE DRIVEWAY.THE VEHICLE SPED ON ITS OWN FOR ONLY A SPLIT SECOND. I CALLED TESLA ROADSIDE ASSISTANCE. THE REPRESENTATIVE CONTACTED ME AND DIRECT ME TO A REPAIR SHOP AND HE TOLD ME THAT HE WOULD HAVE THE VEHICLE'S INFORMATION TO BE SENT TO THE ENGINEERS TO FIND OUT WHAT HAPPENED. I HAD MY VEHICLE TOWED BUT TO REPAIR SHOP BUT TESLA SUPPORT TEAM HAS BEEN IGNORING ALL MY CALLS AND EMAIL. MY VEHICLE WAS CONSIDERED TO BE TOTAL LOSS BY MY INSURANCE COMPANY.
NHTSA ODI 11302076
Mar 2, 2016Body & structureBrakesEngineCrash
SLOWLY PULLING INTO A PARKING SPOT AT A STRIP MALL, I RELEASED MY FOOT OFF OF THE GAS, LIGHTLY TAPPED BRAKE AND THE CAR "UNINTENTIONALLY ACCELERATED" INTO A PALM TREE IN FRONT OF A BRICK PILLAR AT A STRIP MALL. I BACKED OUT TO ASSESS THE DAMAGE. HUSBAND WAS WITNESS IN DRIVER'S SEAT. THIS IS THE 2ND TIME THIS HAPPENED TO ME, (LAST YEAR AT A GROCERY STORE PARKING LOT) ALTHO THE FIRST TIME NO DAMAGE WAS DONE AND NO REPORTS WERE FILED. POOR DECISION IN HINDSIGHT! SINCE NO PERSON WAS INJURED, THE POLICE DEPT WOULD NOT TAKE A REPORT. INSURANCE WAS CALLED AS WELL AS TESLA. TESLA TOOK 6 DAYS TO PULL LOGS AND ASSURED US IT WAS BEING TAKEN SERIOUSLY AND ESCALATED TO MANAGEMENT. WE RECEIVED A CALL YESTERDAY FROM TOSHA AT TESLA, RELAYING THAT THEY DETERMINED THAT T WAS DRIVER ERROR AND LOG REPORTS SHOW THAT AS THE CAR WAS PULLING INTO THE SPOT, IT WAS ON A 3 ON A SCALE OF 100 AND THEN IT ACCELERATED 87% AND THE BRAKE WAS APPLIED. DOES NOT MAKE LOGICAL SENSE THAT THE CAR COULD ACCELERATE 87% IN A MATTER OF 2 FEET! I AM 150% SURE I DID NOT HIT THE ACCELERATOR. I AM 47, NOT A 90 YR OLD WOMAN WHO MAY HAVE PEDAL CONFUSION. THIS HAS NEVER HAPPENED WITH ANY OF OUR OTHER NON-TESLA CARS NOR IN MY 40+ YEARS OF DRIVING CARS OR MOTORCYCLES. THEIR RESPONSE IS SUSPECT AND WE ARE QUITE FRANKLY FEARFUL TO DRIVE THE CAR SAFELY. THIS STIP MALL HAS LOTS OF PEOPLE THAT WALK BY, ESP ELDERLY AND THE FACT THAT NO ONE OR THE PILLAR WAS HIT IS A BLESSING. AIR BAGS DID NOT DEPLOY. I WILL BE ASKING TESLA FOR A WRITTEN REPORT OF THEIR FINDINGS BUT NOT CONFIDENT IT WILL BE PROVIDED. WE PLAN TO SEEK COUNSEL AS WELL ESP SINCE THIS IS CONSIDERED AN "AT FAULT ACCIDENT".
NHTSA ODI 10839579