Home · 2013 Tesla Model S 75d · Complaints

What 459 owners told NHTSA about the 2013 Tesla Model S 75d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (459)Crash / fire / injury (57)Electrical system (195)Suspension (91)Transmission & drivetrain (35)Steering (29)Speed control (25)Fuel system (24)Visibility & wipers (22)Brakes (21)Engine (21)Body & structure (19)

Newest first · 459 complaints · page 17 of 19

Sep 22, 2016SuspensionElectrical systemFire

HERE IS A TESLA IN THE SALVAGE YARD. HTTP://WWW.COPART.COM/US/LOT/14649834?SEARCHID=1942545060 IT HAS BEEN BURNED OUT. THE SUSPENSION HAS COLLAPSED AND THE CAR IS PROPPED UP WITH PIECES OF WOOD. THERE DOES NOT SEEM TO BE ANY IMPACT DAMAGE, THE FRONT BUMPER BAR AND THE FRONT WHEELS ARE NOT DISPLACED. WHILST IS POSSIBLE THAT THE SUSPENSION HAS COLLAPSED DUE TO THE FIRE IT IS ALSO PROBABLE THAT THIS IS ANOTHER INSTANCE OF SUSPENSION FAILURE CAUSING THE BATTERY PACK TO DRAG ALONG THE GROUND AND IGNITE. PLEASE INVESTIGATE THE CIRCUMSTANCE OF THIS INCIDENT. I BELIEVE THERE IS STILL AN ONGOING PROBLEM WITH TESLAS CATCHING FIRE DUE TO SUSPENSION FAILURES AND THAT THE COMPANY IS COVERING UP THIS PROBLEM. GASOLINE FIRES CAN BE EXTINGUISHED RELATIVELY EASILY BUT A LITHIUM BATTERY FIRE IS ALMOST IMPOSSIBLE TO PUT OUT.

NHTSA ODI 10908781

Aug 31, 2016SteeringSuspension

HERE IS A TESLA FOR SALE AT A SALVAGE AUCTION. HTTP://WWW.COPART.COM/US/LOT/30119166?SEARCHID=695877385 THE AIR-BAGS HAVE NOT BEEN DEPLOYED AND THERE IS ONLY MINOR DAMAGE TO THE FRONT RH SIDE. THE CAR SHOWS SIGNS OF COLLAPSED SUSPENSION. THE TWO REAR WHEELS ARE SKEWED SIDEWAYS IN OPPOSITE DIRECTIONS. ALL WHEELS ARE JAMMED HIGH UP IN THE WHEEL WELLS. THIS WOULD TEND TO MAKE THAT CAR RATHER DIFFICULT TO STEER. THERE HAVE BEEN SEVERAL REPORTS OF THE AIR SUSPENSION FAILING AND THAT SINCE THE CAR DOES NOT HAVE LIMIT STOPS ON THE SUSPENSION IT CAN LEAD TO DIRE CONSEQUENCES. PLEASE INVESTIGATE THIS PROBLEM.

NHTSA ODI 10899678

Aug 20, 2016Brakes

HERE IS A FORUM POST IN WHICH AN OWNER OF A TESLA CERTIFIED PRE OWNED CAR REPORTS THAT HE HAD 4 SEIZED BRAKE CALIPER PISTONS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/4-BENT-WHEELS.75765/ CUBLDR97, THURSDAY AT 6:53 PM I PURCHASED A CPO 2013 MODEL S85 IN FEB OF THIS YEAR. LOVE THE CAR, BUT THE CAR SEEMED TO HAVE A WHEEL OUT OF BALANCE OR SOMETHING THAT CAUSED THE CAR TO VIBRATE AND SHUDDER A BIT AT 80MPH... 19 INCH WHEELS SWITCHED OUT THE BRAND NEW TIRES FOR WINTER TIRES, SEEMED BETTER BUT STILL SHUDDERED. WINTER TIRES WERE ON FOR ABOUT 4000 MILES, HAD REALLY UNEVEN WEAR, THEN PUT THE REGULAR TIRES BACK ON AND HAD AN ALIGNMENT DONE, CAR STILL SHUDDERS, HAD WHEELS BALANCED AGAIN, NO REAL IMPROVEMENT. FINALLY GOT THE CAR LOOKED AT TODAY FOR THE SHUDDER, AND SQUEAKY SUSPENSION. HERE IS WHAT I GOT IN AN EMAIL... "THE TECHNICIANS ARE WORKING ON YOUR CAR. THE CAR IS NEED OF ALL 4 WHEELS. THEY ARE SIGNIFICANTLY BENT AND A COUPLE OF THEM IN MORE THAN ONE SPOT ON THE SAME WHEEL. THE TECHNICIAN ALSO NOTICED ALL 4 CALIPER PISTONS ARE SEIZED AND THE SWAY BAR LINK HAS EXCESSIVE PLAY." THIS SHOULD HAVE BEEN PICKED UP BY TESLA MECHANICS BEFORE THE CAR WAS SOLD THERE ARE REPORTS BY OWNERS ON OTHER THREADS REPORTING PREMATURE RUSTING OF BRAKE PARTS. EXAMPLE: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/OUCH-FIRST-HUGE-REPAIR-BILL.70396/ IT IS OF CONCERN THAT THESE FAULTS ARE NOT BEING DETECTED BY TESLA SERVICE AND THAT IN MOST JURISDICTIONS THE TESLA FLEET IS STILL TOO YOUNG TO REQUIRE ANNUAL SAFETY INSPECTIONS. PERHAPS THIS IS A FACTOR CAUSING THE VERY LARGE NUMBER OF SALVAGE TESLAS SHOWING UP THAT HAVE HEAVY FRONT END DAMAGE PLEASE INVESTIGATE.

NHTSA ODI 10897376

Aug 19, 2016SteeringSuspensionFire

HERE IS AN AUCTION LISTING OF A TESLA THAT HAS CAUGHT FIRE. HTTP://SALVAGE-BID.COM/RESULT.PHP?VIN=[XXX] THE PJHOTOGRAPHS SHOW THAT THE LH TOP BALL-JOINT HAS PULLED OUT FROM THE STEERING KNUCKLE. THIS IS NOT THE RESULT OF THE FIRE BECAUSE THOSE PARTS ARE SOLID METAL AND NEITHER THE STEERING KNUCKLE NOR THE WISHBONE HAVE MELTED. THE SUSPENSION FAILURE IS CONSISTENT WITH THE PATTERN OF SIMILAR FAILURES THAT APPEAR TO HAVE BEEN THE CAUSE OF CRASHES. PLEASE INVESTIGATE THIS RECURRING FAILURE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10897285

Aug 15, 2016Suspension

I HAVE SUPPLIED NHTSA WITH DETAILS OF MANY TESLAS WITH BROKEN SUSPENSIONS. THIS LATEST ONE THAT HAS JUST ARRIVED IN THE WRECKING YARD IS A PRIME EXAMPLE. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=21270046&ITEMID=22443933&ROWID=7&PAGESOURCE=VEHICLERESULTS PLEASE LOOK AT THE PHOTOGRAPHS AND SEE IF YOU AGREE THAT THERE IS A REAL PROBLEM WITH THE DESIGN AND MANUFACTURE OF THESE CARS. TWO OF THE WHEELS AND TIRES HAVE BEEN BADLY DAMAGED WHILST THE CAR WAS IN MOTION. IT APPEARS THAT THE AIR SUSPENSION HAS FAILED CAUSING ALL WHEELS TO JAM UP INTO THE WHEEL WELLS. OWNERS HAVE REPORTED THAT THE CAR DOES NOT HAVE LIMIT STOPS AND THIS IS WHY A SIMPLE AIR LEAK CAN RESULT IN DISASTER. HTTPS://FORUMS.TESLA.COM/EN_AU/FORUM/FORUMS/AIR-SUSPENSION-FAILURE-VERY-UNPLEASANT-RESULTS

NHTSA ODI 10895847

Aug 10, 2016Seats1 injury

HERE IS A SALVAGE CAR THAT HAS HAD A SEVERE REAR END IMPACT. HTTP://WWW.COPART.COM/US/LOT/29148486?SEARCHID=342174653 IT APPEARS THAT THE DRIVERS SEAT-BACK HAS COLLAPSED. THIS IS NOT GOOD. "IT IS ESTIMATED THAT APPROXIMATELY 50,000 REAR IMPACT INJURIES OCCUR PER YEAR IN THE US ALONE. ELEVEN HUNDRED OF THESE ARE FATAL. ANOTHER 1,600 ARE LIFE THREATENING INJURIES SUCH AS BRAIN DAMAGE, BURNS AND PARALYSIS. THE PROBLEM OCCURS WHEN A VEHICLE IS STRUCK FROM THE REAR AT MODERATE SPEEDS, OFTEN BETWEEN 25 AND 32 KILOMETRES PER HOUR, CAUSING THE SEAT BACK TO COLLAPSE IN FRONT BUCKET AND SPLIT BACK SEATS. THE RESULT CREATES AN AVENUE WHICH MAY ALLOW OCCUPANTS TO BE EJECTED EVEN THOUGH THEY ARE USING SEAT BELT RESTRAINTS. WHEN A SEAT BACK COLLAPSES, CURRENT SEAT BELT SYSTEMS ARE RENDERED VIRTUALLY USELESS. THIS ALLOWS THE OCCUPANT TO SLIDE REARWARD UNDER THE SEAT BELT THEN THEY ARE EITHER EJECTED FROM THE VEHICLE OR FORCED HEAD FIRST INTO THE REAR SEAT BACK, EXPOSING THEM TO POSSIBLE HEAD OR SPINAL INJURY" CAN YOU PLEASE INVESTIGATE WHETHER THERE IS A WEAKNESS IN THE SEAT-BACK WHICH IS PLACING DRIVERS AT RISK OF DEATH OR INJURY.

NHTSA ODI 10894687

Aug 10, 2016SteeringSuspensionCrash1 injury

HERE IS A REPORT OF A TESLA CRASH AT AN INTERSECTION. HTTP://INSIDEEVS.COM/TESLA-MODEL-S-GETS-WRECKED-OWNER-SAYS-VEHICLE-SAVED-HIS-LIFE-IMAGES-OWNER-TESTIMONIAL/ THE REPORT BLAMES THE OTHER DRIVER AND CREDITS THE TESLA WITH SAVING THE OWNER FROM INJURY. THE CLAIM THAT THE HYUNDAI HIT THE TESLA AND THEN REBOUNDED AND HIT THE TESLA ONCE MORE IS QUITE UNUSUAL. THE PHOTOGRAPHS ARE HIGH RESOLUTION AND IF THEY ARE BLOWN UP AND EXAMINED CLOSE UP YOU CAN SEETHE THAT TIP OF THE STEERING KNUCKLE IS BROKEN OFF (CLOSE UP PHOTOGRAPH OF THE ACTUAL PART -WHICH WAS PURCHASED BY A REBUILDER- HERE: HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/22799472895/IN/ALBUM-72157658490111523/ I THINK IT IS POSSIBLE THAT SUSPENSION FAILURES ARE CAUSING MANY CRASHES. THE DATE OF THE INCIDENT IS AN ESTIMATE. THE OWNER SAYS THAT TESLA HAVE BEEN VERY HELPFUL. "?TESLA CALLED MY HOME SHORTLY AFTERWARDS SAYING THAT THEY RECEIVED MULTIPLE ALARMS FROM THE CAR AND WANTED TO MAKE SURE I WAS OK. THEY PICKED UP MY CAR FREE OF CHARGE AND TRANSPORTED IT 50 MILES TO THE NEAREST SERVICE CENTER. THEY ARE ALSO ARRANGING A LOANER MODEL S. CAN I ASK FOR MORE? PLEASE NOTE THAT I AM NOT THE OWNER JUST A CONCERNED CITIZEN PLEASE INCLUDE THIS CRASH IN ANY INQUIRY INTO THE TESLA SUSPENSION ISSUE. *TR

NHTSA ODI 10894694

Jul 12, 2016SuspensionCrash2 injuries

HERE IS ANOTHER CRASHED TESLA IN THE JUNK-YARD. HTTP://WWW.COPART.COM/US/LOT/26133286/PHOTOS?SEARCHID=978872155 THE FRONT WHEEL HAS COME OFF AND IT HAS THE USUAL CHARACTERISTICS OF A GROOVE WORN IN THE TREAD AND THE TIRE PARTLY PEELED OFF THE RIM. THIS IS (IMHO) MOST LIKELY TO HAVE OCCURRED WHILE THE CAR WAS IN MOTION AND BEFORE THE MAIN IMPACT. IT IS LIKELY THAT THIS WAS THE CAUSE OF THE CRASH AND NOT MERELY THE RESULT OF THE CRASH. THERE SEEM TO BE FAR TOO MANY SIMILAR CASES OF SUSPENSION FAILURE. PLEASE INVESTIGATE. PLEASE NOT THAT I AM NOT THE OWNER, JUST A CONCERNED CITIZEN. THE REPORTS OF NUMBER OF PERSONS INJURED ARE ONLY AN ESTIMATE BASED ON THE SEVERITY OF THE CRASH.

NHTSA ODI 10884408

Jun 23, 2016

PANORAMIC ROOF HAS CRACK ON MY FIRST GENERATION 2013 TESLA MODEL S, WHICH TESLA CLAIMS TO BE DUE TO IMPACT WITH SOMETHING FROM OUTSIDE AND MY CAR IS SAFE IN GARAGE WITH NOTHING OVER IT WHEN THIS HAPPENED. I WONDERED HOW CAN THIS BE POSSIBLE ON A CAR WITH 5-STAR SAFETY RATING THAT ROOF CRACKS AND IT'S NOT COVERED PART OF THE VEHICLE WARRANTY PROGRAM.

NHTSA ODI 10876277

Jun 23, 2016Seats

THE VENTILATION IN THE 3RD ROW OF 1ST GENERATION OF MODEL S IS AWFUL. KIDS DONT LIKE TO SIT SIMPLY BECAUSE IT'S TOO HOT AND UNACCEPTABLE EVEN WITH FULL A/C ON. TESLA ACKNOWLEDGED THIS VERBALLY BUT WONT DO ANYTHING TO FIX IT.

NHTSA ODI 10876278

Jun 13, 2016Brakes

COMPLETE BRAKE FAILURE. ERROR MESSAGES CAME UP ON MY SCREEN. I WAS DRIVING INSIDE OF MY COMPANIES PARKING LOT AT 5MPH. WHEN I TRIED TO DRIVE THE CAR TO THE DEALER TO GET CHECKED OUT THE CAR STOPPED IT SELF. IT REQUIRED TESLA TO SEND AN UPDATE TO MY CAR TO HAVE IT BE ABLE TO GET TO THE DEALER. THIS HAPPENED WITH 42K MILES ON THE CAR.

NHTSA ODI 10873811

Jun 13, 2016Suspension

AT 45K MILES MY SUSPENSION FAILED. IT REQUIRED A NEW CONTROL ARM AND SUSPENSION ALIGNMENT. TESLA SAID "DROVE VEHICLE AND CONFIRMED NOISE FROM FRONT OF VEHICLE. UPON INSPECTION FOUND LEFT FRONT UPPER CONTROL ARM JOINT TO HAVE EXCESSIVE FREEPLAY." THE INDIVIDUAL AT TESLA SAID IT WAS NO BIG DEAL. I WAS DRIVING THE CAR AND HEARD A CRACK NOISE WHILE GOING DOWN A STREET. FROM THEN ON OUT MY CAR MADE LOUD SQUEAKING AND CRACKING NOISES.

NHTSA ODI 10873808

Jun 8, 2016SuspensionCrash

HERE IS A 2013 TESLA FRESHLY ARRIVED IN THE SALVAGE YARD. HTTP://WWW.COPART.COM/US/LOT/24523446?SEARCHID=1172082716 THE BACK RH WHEEL AND SUSPENSION IS COMPLETELY TORN OFF THE CAR. THERE IS SOME IMPACT DAMAGE BUT THAT IS PROBABLY THE RESULT OF THE THE SUSPENSION FAILURE . THERE ARE SO MANY EXAMPLES OF THIS KIND OF FAILURE IN THE TESLA THAT IT POINTS TO THERE BEING A DESIGN/MANUFACTURING DEFECT. TESLA HAS REQUIRED SOME OWNERS TO SIGN NON DISCLOSURE AGREEMENTS POSTERS ON TESLA FORUMS ARE DISCOURAGING OWNERS FROM REPORTING THESE PROBLEMS AND ARE EVEN ALLEGING THAT THESE COMPLAINTS ARE FRAUDULENT. MY COMPLAINTS ARE HONEST REPORTS WITH VERIFIABLE DATA TO SUPPORT THEM. IF YOU REQUIRE SAMPLES OF BROKEN SUSPENSION PARTS THEN ALL YOU HAVE TO DO IS VISIT THE SALVAGE AUCTION YARDS. PLEASE INVESTIGATE THE MULTIPLE FAILURES OF TESLA SUSPENSIONS TO SAVE LIVES.

NHTSA ODI 10873289

Jun 2, 2016SuspensionCrashFire

HERE IS ANOTHER MODEL S FOR SALE AS A SALVAGE WRECK HTTP://WWW.COPART.COM/US/EN/LOT/24419056?SEARCHID=213897253 THE FRONT LH TOP BALL JOINT HAS SEPARATED FROM THE STEERING KNUCKLE AND THERE IS NO COLLISION DAMAGE FORWARD OF THE WHEEL THAT WOULD HAVE CAUSED THIS FAILURE. THE CAR HAS THEN CAUGHT FIRE AND BURNED OUT. THIS BALL JOINT FAILURE LOOKS VERY SIMILAR TO THE OTHER 2013 INCIDENT WHICH HAS ALREADY BEEN LISTED ON YOUR DATABASE. DATE COMPLAINT FILED: 04/28/2016DATE OF INCIDENT: 04/24/2016COMPONENT(S): STEERING , SUSPENSIONNHTSA ID NUMBER: 10862066CONSUMER LOCATION: CONNELLSVILLE, PA ALL PRODUCTS ASSOCIATED WITH THIS COMPLAINT EXPAND DETAILS CLOSE HELP 0 AVAILABLE DOCUMENTS CRASH:NO FIRE:NO NUMBER OF INJURIES:0 NUMBER OF DEATHS:0 MANUFACTURER: TESLA MOTORS, INC. VEHICLE IDENTIFICATION NO. (VIN): P09340... SUMMARY: MY FRONT WHEEL HUB ASSEMBLY CAME LOOSE FROM THE UPPER CONTROL ARM CAUSING A LOSE OF STEERING. HERE IS A YOUTUBE VIDEO OF THAT BADLY WORN BALL-JOINT HTTPS://WWW.YOUTUBE.COM/WATCH?V=DGDKZMLZQOG THERE MUST BE MANY TESLAS ON THE ROADS WITH THESE BALL-JOINTS READY TO FALL APART. NO WARNING HAS BEEN ISSUED TO OWNERS. PLEASE INVESTIGATE

NHTSA ODI 10871985

Jun 2, 2016Suspension

ANOTHER TESLA IN THE SALVAGE YARD HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22102447&ROWID=30&PAGESOURCE=VEHICLERESULTS FRONT SUSPENSION COMPLETELY TORN OFF, NO DAMAGE FORWARD OF THE WHEEL THAT WOULD ACCOUNT FOR THE DAMAGE. THE TOP BALL-JOINT STEM HAS PULLED OUT OF THE TOP OF THE STEERING KNUCKLE WHICH HAS A FRACTURED TIP. THERE ARE FAR TOO MANY OF THESE FAILURES FOR THE RELATIVELY SMALL NUMBER OF THESE CARS THAT ARE ON THE ROADS PLEASE INVESTIGATE.

NHTSA ODI 10871990

May 25, 2016Suspension

I AM FILING THIS COMPLAINT IN THE HOPE THAT YOU WILL BE ABLE TO SEE THERE IS A CLEAR PATTERN OF FAILURE IN THE TESLA ALLOY SUSPENSION COMPONENTS. THIS CAR HAS THE ENTIRE LH BACK SUSPENSION RIPPED OUT. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22060456&ROWID=30&PAGESOURCE=VEHICLERESULTS THE ONLY DAMAGE TO THE CAR IS WHERE THE WHEEL HAS EXITED THROUGH THE BACK BUMPER. PLEASE INVESTIGATE TO PREVENT LOSS OF INNOCENT LIVES.

NHTSA ODI 10870904

May 21, 2016Suspension

THIS MODEL S HAS JUST ARRIVED AT THE WRECKER'S YARD. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22105984&ROWID=32&PAGESOURCE=VEHICLERESULTS# ONCE AGAIN THE REAR SUSPENSION HAS BEEN WRENCHED OFF THE CAR WITHOUT ANY SIGN OF COLLISION DAMAGE THAT WOULD HAVE CAUSED THE FAILURE. THE MOTOR HAS PLENTY OF TORQUE TO WRENCH OFF THE SUSPENSION. THERE IS A CLEAR PATTERN OF FAILURE. PLEASE INVESTIGATE.

NHTSA ODI 10870133

May 19, 2016Suspension

HERE IS YET ANOTHER TESLA MODEL S FOR SALE AS A SALVAGE WRECK. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22060456&ROWID=28&PAGESOURCE=VEHICLERESULTS# THE LH REAR WHEEL AND SUSPENSION HAVE TORN OUTWARDS THROUGH THE BODYWORK. THE RH WHEEL IS TILTED OVER AT AN ANGLE. THERE IS NO IMPACT DAMAGE THAT WOULD HAVE CAUSED THIS. THERE HAVE BEEN DOZENS OF SIMILAR INCIDENTS. HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/SETS/72157658490111523/ OWNERS ARE BEING ASKED TO SIGN NDA,S IN EXCHANGE FOR GOODWILL PAYMENTS. THE WORDING OF THE NDA CAN BE INTERPRETED TO MEAN THAT THEY SHOULD NOT EVEN REPORT THE INCIDENT TO NHTSA PLEASE INVESTIGATE THIS MATTER. *TR

NHTSA ODI 10865907

May 9, 2016Suspension

HERE IS ANOTHER TESLA WITH A COLLAPSED FRONT SUSPENSION. HTTP://WWW.COPART.COM/US/EN/LOT/21054696?SEARCHID=632075351 THE CAR HAS NOT BEEN INVOLVED IN A COLLISION, THE FRONT SUSPENSION HAS SIMPLY FALLEN APART. THE FRONT WHEEL IS SLICED NEARLY IN HALF BY A BROKEN SUSPENSION COMPONENT. THIS TYPE OF FAILURE CAN BE SEEN IN MANY ACCIDENTS INVOLVING TESLAS. PLEASE LOOK AT THE PATTERN HERE. THE ALLOY SUSPENSION LINKS ARE WEAK. THE STEERING-KNUCKLE HAS BEEN REDESIGNED AND MADE STRONGER FROM 2015 ONWARDS BUT NOTHING HAS BEEN DONE ABOUT THE OLDER MODEL CARS. EVEN THE NEW AND STRONGER SUSPENSIONS ARE STILL SNAPPING OFF THE CARS. CUSTOMERS ARE BEING FORCED TO SIGN NON DISCLOSURE AGREEMENTS IN EXCHANGE FOR GOODWILL PAYMENTS. PLEASE INVESTIGATE.

NHTSA ODI 10863852

May 2, 2016Suspension

YOU HAVE A COMPLAINT LISTED FOR A SNAPPED FRONT SUSPENSION ( REF # 10862066) THERE IS A DISCUSSION THREAD HERE HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/SUSPENSION-PROBLEM-ON-MODEL-S.69204/ WHICH SHOWS A TOP BALL JOINT THAT HAS BEEN CORRODED SO BADLY THAT IT HAS POPPED OUT OF THE SOCKET. POSTERS ARE SAYING THAT SIMILAR CASES HAVE HAPPENED IN NORWAY AND OTHER PLACES THAT USE SALT ON THE ROADS. THE DESIGN OF THE MODEL S ALLOWS ROAD DIRT TO BE THROWN ON TO THE SUSPENSION PARTS. IN THE THREAD THERE ARE PHOTOGRAPHS OF TESLAS WITH HEAVY CORROSION. IT IS LIKELY THAT GALVANIC CORROSION IS OCCURRING. ALUMINIUM AND STEEL COMPONENTS ARE IN DIRECT CONTACT WHICH WILL CAUSE CORROSION IN WET AND SALTY CONDITIONS. IN NORTHERN USA,CANADA, NORWAY AND MANY OTHER COUNTRIES SALT IS USED ON THE ROADS. THIS FAULT WAS NOT PICKED UP UNTIL IT ACTUALLY FELL APART AND THE SERVICE DEPARTMENT FOUND THAT BALL JOINTS ON BOTH SIDES OF THE CAR NEEDED REPLACING. THIS IS A DANGER TO OWNERS AND TO OTHER ROAD USERS. PLEASE INVESTIGATE.

NHTSA ODI 10862640

Apr 28, 2016SteeringSuspension

MY FRONT WHEEL HUB ASSEMBLY CAME LOOSE FROM THE UPPER CONTROL ARM CAUSING A LOSE OF STEERING.

NHTSA ODI 10862066

Apr 19, 2016Transmission & drivetrain

ON 4/15 2016 MY WIFE WAS DRIVING THE CAR ON A ONE LANE ROAD AND THE "POWER PLANT" FAILED (PER THE TESLA SERVICE INVOICE) AND THE CAR IMMEDIATELY LOST ALL POWER. THE CARE WAS TOWED TO THE SERVICE CENTER IN ROCKLIN CALIFORNIA. THERE TEST RESULTS STATES "CONFIRMED REAR DRIVE UNIT WILL NEED REPLACEMENT DUE TO INTERNAL FAILURE" A VERY DANGEROUS SITUATION FOR THE DRIVE WHEN IT HAPPENS AT SPEED IN TRAFFIC.

NHTSA ODI 10860383

Apr 13, 2016Visibility & wipers

TL* THE CONTACT OWNS A 2013 TESLA MODEL S. THE CONTACT STATED THAT THE REAR WINDOWS IN THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING SOLD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

NHTSA ODI 10855286

Mar 2, 2016Body & structureBrakesEngineCrash

SLOWLY PULLING INTO A PARKING SPOT AT A STRIP MALL, I RELEASED MY FOOT OFF OF THE GAS, LIGHTLY TAPPED BRAKE AND THE CAR "UNINTENTIONALLY ACCELERATED" INTO A PALM TREE IN FRONT OF A BRICK PILLAR AT A STRIP MALL. I BACKED OUT TO ASSESS THE DAMAGE. HUSBAND WAS WITNESS IN DRIVER'S SEAT. THIS IS THE 2ND TIME THIS HAPPENED TO ME, (LAST YEAR AT A GROCERY STORE PARKING LOT) ALTHO THE FIRST TIME NO DAMAGE WAS DONE AND NO REPORTS WERE FILED. POOR DECISION IN HINDSIGHT! SINCE NO PERSON WAS INJURED, THE POLICE DEPT WOULD NOT TAKE A REPORT. INSURANCE WAS CALLED AS WELL AS TESLA. TESLA TOOK 6 DAYS TO PULL LOGS AND ASSURED US IT WAS BEING TAKEN SERIOUSLY AND ESCALATED TO MANAGEMENT. WE RECEIVED A CALL YESTERDAY FROM TOSHA AT TESLA, RELAYING THAT THEY DETERMINED THAT T WAS DRIVER ERROR AND LOG REPORTS SHOW THAT AS THE CAR WAS PULLING INTO THE SPOT, IT WAS ON A 3 ON A SCALE OF 100 AND THEN IT ACCELERATED 87% AND THE BRAKE WAS APPLIED. DOES NOT MAKE LOGICAL SENSE THAT THE CAR COULD ACCELERATE 87% IN A MATTER OF 2 FEET! I AM 150% SURE I DID NOT HIT THE ACCELERATOR. I AM 47, NOT A 90 YR OLD WOMAN WHO MAY HAVE PEDAL CONFUSION. THIS HAS NEVER HAPPENED WITH ANY OF OUR OTHER NON-TESLA CARS NOR IN MY 40+ YEARS OF DRIVING CARS OR MOTORCYCLES. THEIR RESPONSE IS SUSPECT AND WE ARE QUITE FRANKLY FEARFUL TO DRIVE THE CAR SAFELY. THIS STIP MALL HAS LOTS OF PEOPLE THAT WALK BY, ESP ELDERLY AND THE FACT THAT NO ONE OR THE PILLAR WAS HIT IS A BLESSING. AIR BAGS DID NOT DEPLOY. I WILL BE ASKING TESLA FOR A WRITTEN REPORT OF THEIR FINDINGS BUT NOT CONFIDENT IT WILL BE PROVIDED. WE PLAN TO SEEK COUNSEL AS WELL ESP SINCE THIS IS CONSIDERED AN "AT FAULT ACCIDENT".

NHTSA ODI 10839579

Aug 24, 2015Electrical systemCrash

ON JULY 16, 2015 WHILE DRIVING MY 2013 MODEL S 60, I MADE A RIGHT HAND TURN INTO A PARKING SPACE IN SIMI VALLEY, CALIFORNIA. AS I PULLED INTO THE SPACE, I TOOK MY FOOT OFF OF THE ACCELERATOR AND APPLIED THE BREAKS. INSTEAD OF STOPPING, THE CAR LURCHED FORWARD OVER A CURB AND A BERM, STOPPING WHEN IT HIT A FIRE HYDRANT, PROPELLING IT OFF OF ITS BOLTS, GENERATING A HUGE GEYSER OF WATER. BECAUSE OF THE TREMENDOUS AMOUNT OF WATER GUSHING OVER MY CAR, I HAD NO VISIBILITY AND ELECTED TO STAY IN THE CAR WHILE ATTEMPTING TO DIAL 911. MOMENTS LATER, A MAN WHO HAD BEEN SITTING IN THE CAR NEXT TO THE SPACE WHERE I WAS ATTEMPTING TO PARK, OPENED THE BACK DOOR TO ASK ABOUT MY CONDITION. I THEN EXITED THE CAR. I WAS NOT INJURED AND THANK GOODNESS THE CAR HAD NOT HIT ANOTHER PERSON OR ANOTHER CAR. IT TOOK A TOW TRUCK ABOUT 15 MINUTES TO ARRIVE AT THE SCENE. ALL THE WHILE THE TORRENTIAL WATER SURGED AROUND, UNDER AND OVER MY CAR AND NOW FLOODED THE INTERIOR. ACCORDING TO TESLA, EITHER THE CAR SHORTED-OUT CAUSING ALL OF THE WINDOWS TO ROLL DOWN OR THERE IS A SAFETY FEATURE THAT CAUSES THE WINDOWS TO ROLL DOWN IF THE CAR PERCEIVES IT IS UNDER WATER. THE MAN WHO BRAVED THE FLOOD OF WATER FROM THE FIRE HYDRANT TO CHECK ON ME SAW THE ENTIRE ACCIDENT AS HE WAS SITTING IN HIS CAR. HE SAID THAT MY BREAK LIGHTS WERE ON AS MY CAR WENT OVER THE BERM. I HAVE NO IDEA WHAT CAUSED THE CAR TO ACCELERATE BY ITSELF AND I AM CERTAIN THAT MY FOOT WAS ON THE BRAKE PEDAL. THE NEXT DAY, I HEARD FROM BOTH MY INSURANCE COMPANY AND THE BODY SHOP THAT TESLA WANTED THE CAR AT THEIR SERVICE CENTER IN VAN NUYS. SEVERAL WEEKS AGO, THE CLAIMS ADJUSTER CALLED TO SAY THAT DUE TO THE HEAVY WATER DAMAGE, THE CAR HAS BEEN TOTALED. I AM WRITING THIS COMPLAINT ON THE NHTSA'S WEBSITE BECAUSE I BELIEVE THERE IS SOMETHING TERRIBLY WRONG WITH THIS PARTICULAR CAR. ALSO, SEE NHTSA REPORT OF PREVIOUS 2013 ACCIDENT.

NHTSA ODI 10758893

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