What 459 owners told NHTSA about the 2013 Tesla Model S 60

MY VEHICLE HAS BEEN EXHIBITING THE SYMPTOMS OF MCU EMMC FAILURE KNOWN TO BE A PROBLEM WITH EARLY MODEL S PRODUCTION MODELS. IN PARTICULAR I HAVE NOTICED SLOW START UP TIMES OF THE CENTER CONSOLE MEDIA AND OCCASIONAL INABILITY TO USE THE TOUCH SCREEN DISPLAY UNTIL IT IS MANUALLY RESTARTED BY PRESSING BOTH CONTROL DIALS ON THE STEERING WHEEL. WHEN THE DISPLAY IS UNRESPONSIVE I CAN ALSO SEE THAT THE CELLULAR CONNECTIVITY ICON INDICATES NO SIGNAL DESPITE BEING IN AREAS OF FULL COVERAGE. THE ABOVE SYMPTOMS HAPPEN WHILE STATIONARY AND IN MOTION. ON TWO OCCASIONS THE CENTER CONSOLE REMAINED BLACK FOR SO LONG THAT I WAS UNABLE TO USE THE VEHICLE. IT ULTIMATELY RESTARTED SUCCESSFULLY BUT CONTINUED TO HAVE THE ABOVE PROBLEMS. I BEGAN TO NOTICE THESE PROBLEMS AROUND MARCH OF THIS YEAR (2020) AND THEY CONTINUE TO THE PRESENT.

NHTSA ODI 11342389

VEHICLE WAS STATIONARY FOR A FEW DAYS IN MY GARAGE. WHEN I TURNED IT ON, THE TOUCHSCREEN WAS BLACK AND TESLA HAS TOLD ME THAT THE MCU UNITS NEEDS TO BE REPLACED. DURING MY CALL WITH THE TECHNICIAN, HE EXPLAINED THAT THE NEW SOFTWARE THAT WERE SENT CAUSED SOME OF THE UNITS TO GO BAD. I THINK IT'S OUTRAGEOUS THAT THEY WANT ME TO PAY $1,500 TO FIX SOMETHING THAT WAS CAUSED BY AN INTERNAL UPDATE.

NHTSA ODI 11342114

TOUCHSCREEN THAT CONTROLS DOZENS OF VEHICLE OPERATING FEATURES INCLUDING AC, HEAT, GPS, LIGHTS, ACCESS TO MOBILE APPLICATION, SUNROOF, ETC. WENT BLANK AND WOULD NOT REBOOT. CAN CAN BE DRIVEN, BUT NOT SAFELY. THIS HAPPENED IN JULY 2020. THIS IS THE SECOND TIME, FIRST WAS OCT 2020 AND WAS REPLACED BY TESLA FOR NO CHARGE. THIS COMPLAINT IS FOR JULY 2020 WHEN IT HAPPENED AGAIN. ONLY 32,000 MILES ON VEHICLE. REQUIRED TO PAY $87 DIAGNOSTIC FEE AND $1,600 FOR A REPLACEMENT. KNOWN ISSUE TO TESLA DUE TO A MEMORY CARD FAILURE AS A RESULT OF WRITING LOG FILES TO IT BEYOND THE KNOWN LIFE OF THE CARD. SEEMS THEY REPLACED THE UNIT IN 2017 WITH ONE THAT THEY KNEW WOULD FAIL. THEY CALL ISSUE "END OF LIFE" BUT IT SEEMS LIKE IT WAS COMPLETELY PREVENTABLE. TOOK VEHICLE IN ON JULY 21, 2020. PART NOT AVAILABLE UNTIL AUG 10. NO LOANER OFFERED, JUST AN UBER VOUCHER WHICH EXPIRED ON JULY 26. HAVE SEEN MANY OTHER COMPLAINTS SIMILAR TO THIS BEING REPORTED WITH TESLAS OF MY MAKE AND YEAR.

NHTSA ODI 11341845

MCU WENT DEAD DURING A RECENT OTA UPDATE SENT OUT BY TESLA. NOW NO WAY TO CONTROL REAR VIEW CAMERA, CLIMATE CONTROL, SUSPENSION, SUNROOF, ETC. THE VEHICLE WAS STATIONARY IN THE GARAGE WHEN THE MCU FROZE AND SUBSEQUENTLY WENT DEAD.

NHTSA ODI 11341677

WHILE ARKED IN MY GARAGE MORNING THE CENTER SCREEN DIDNT TURNED ON THE MEDIA CONTROL UNIT KNOW AS MCU WHICH IS THE CENTER SCREEN FAILED AND THE CAR WASNT ABLE TO CHARGE, TURN ON A/C AND MANY OTHER FUNCTIONS OF THE CAR WHERE DISABLED IT IS A VERY ESCENCIAL PART OF THE VEHICLE IF IT FAILS VEHICLE WOULD NOT BE DRIVABLE AT ALL AFTER BATTERY IS DEPLETED

NHTSA ODI 11340878

THIS IS ANOTHER COMPLAINT ABOUT THE DEADLY WEAKNESS OF TESLA SUSPENSIONS. PLEASE NOTE THAT I HAVE USED A SUBSTITUTE VIN SINCE THE VIN OF THE AFFECTED CAR IS UNAVAILABLE. THIS SHOULD NOT MATTER AS THIS IS A SYSTEMIC FAILURE AFFECTING EVERY TESLA ON THE ROADS. HERE IS A THREAD ON THE OFFICIAL TESLA MOTORS FORUM WHICH ONLY ALLOWS POSTS BY VERIFIED OWNERS. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/REAR-LOWER-CONTROL-ARM-FAILED THE LATEST IN A LONG STRING OF FAILURES IS REPORTED HERE : NATECVAL | JULY 14, 2020 I HAD AN NEARLY IDENTICAL ISSUE! REAR PASSENGER SUSPENSION FAILURE. AFTER NORMAL DRIVE HOME FROM WORK WITH NOTHING OUT OF THE ORDINARY HAPPENING. I PUT THE CAR IN REVERSE AND BEGAN TO BACK UP TOWARDS MY DRIVEWAY AND THE WHEEL TIRE NEARLY FELL OFF. VERY UNNERVING SINCE I WAS ON THE FREEWAY OVER THE WEEKEND TRAVELING 85 MPH, THANK GOD THIS DIDN'T HAPPEN THEN. I WAS ABLE TO PULL UP MY DASH CAM FOOTAGE AND SEE THE EXACT MOMENT THE PART CAM FLYING OUT FROM UNDER MY CAR. THEN DROVE BACK AND FOUND IT ON THE ROAD. WITH OUR OTHER VEHICLE. HTTPS://YOUTU.BE/AG022FHSZ7M PICTURES- 2013 TESLA S85 REAR LOWER CONTROL ARM CATASTROPHIC FAILURE. HTTPS://IMGUR.COM/A/0H47AYM THIS IS INCONTROVERTIBLE PROOF THAT TESLA SUSPENSIONS ARE BREAKING AND PUTTING LIVES AT RISK. I HAVE COPIED THE PICTURES REFERRED TO AND THEY ARE ATTACHED TO THIS COMPLAINT. CONTRARY TO THE CLAIMS MADE BY SOME COMMENTATORS ON THAT THREAD THIS IS NOT THE RESULT OF ABUSE OR NEGLECT. IT IS A CRACK THAT IS THE PREDICTABLE RESULT OF POOR QUALITY CASTING, BAD DESIGN AND UTTER LACK OF QUALITY CONTROL. I STRONGLY URGE YOU TO INVESTIGATE THIS ISSUE IMMEDIATELY. I THANK YOU KEEF

NHTSA ODI 11340542

THE MCU IS FREEZING DAILY AND SOMETIMES THE SPEEDOMETER FREEZES. THE MCU IS NOT RESPONSIVE UNTIL YOU RESET THE SYSTEM.

NHTSA ODI 11340771

MCU FAILURE. ONE YEAR AGO, MY MCU SCREEN WENT BLACK. IT WAS REBOOTED AND WAS TOLD THAT IF THE MCU HAD NEEDED REPLACEMENT, IT WOULD COST 4,000.00. NOW ONE YEAR LATER, IT HAS FAILED COMPLETELY AND NEEDS REPLACEMENT. THEY TELL ME THE COST WILL BE $2,000.00. WHEN I ASKED WHY THE PRICE DIFFERENCE, THEY INFORMED ME THAT THEY HAD BEEN ABLE TO INCREASE THEIR ORDERS SO THE PRICE HAS COME DOWN. I HAVE COME TO LEARN THAT NUMEROUS TESLA OWNERS ARE EXPERIENCING THE MCU FAILURE. MY PURPOSE OF THIS IS FOR YOU TO INVESTIGATE WHETHER OR NOT IT IS A DESIGN DEFECT. THE FIRST TIME THE SCREEN WENT BLACK, IT WAS IN MOTION ON THE FREEWAY IN MOTION. THIS MOST RECENT TIME, IT WAS STATIONARY IN MY GARAGE.

NHTSA ODI 11340218

WHILE IN EITHER FUNCTION OF STATIONARY AT TRAFFIC LIGHT, PARKED AT WORK OR HOME, AND WHILE IN MOTION DRIVING ON A ROAD TRIP. THE TOUCHSCREEN BLANKS OUT, FREEZES AND LOCKS OUT THE TOUCH SENSITIVE FUNCTIONS, THEN IN TURN ELIMINATES CLIMATE CONTROL. GPS MAPPING, BACK UP CAMERA, AND THE NEWEST ONE IS PIXELATING SECTIONS OF THE SCREEN LIKE A CABLE CONNECTION ISSUE... I REALLY DON'T KNOW ANYMORE. THE LOCAL SERVICE CENTER IS RESISTANT TO ADDRESS THESE ISSUES.. BUT THEY WERE OVERLY EXCITED TO PITCH SELLING ME THE UPGRADES SCREEN AND COMPUTER FOR $2500 ..THEN BOASTED THAT IT LOADS FASTER LIKE YOUR CELL PHONE. THEY CONTINUED WITH SAYING I WOULD HAVE 4G OR 4G LTE ..WHEN I UPGRADE. OF COURSE I REPLIED.. HOW ABOUT TESLA JUST MAKING THE SYSTEM THE CAR WAS BUILT WITH JUST WORK PROPERLY. I DONT LIKE BEING STRANDED AND WITH NO AC OPERATIONS UNTIL HARD RESTART/REBOOTING THE COMPUTERS THROUGH THE STEERING WHEEL SCROLL KNOBS AS A LAST HOPE.

NHTSA ODI 11340253

SCREEN OCCASIONALLY GOES BLACK EITHER WHEN STATIONARY OR DRIVING. AT THE MOMENT I CAN 'RESET' THE CAR AND GET THE INSTRUMENTS BACK, BUT RESEARCH TELLS ME THAT THIS WILL ONLY GET WORSE. THIS IS A KNOWN PROBLEM (A MEMORY CHIP FAILS THROUGH WEAR OVER TIME). WHEN IT DOES FAIL IT IS A SAFETY ISSUE AS REAR LIGHTS CAN FAIL AND ALL INDICATORS (INCLUDING SPEED) DISAPPEAR.

NHTSA ODI 11340107

WHEN TRYING TO START MY TESLA, I NOTICED THE LARGE TOUCH SCREEN WAS UNRESPONSIVE, AND I COULDN'T ENTER MY PIN CODE TO UNBLOCK CHANGING MY CAR GEARS, MY CAR GOT STUCK ON THE PARKING GEAR ON MY DRIVEWAY. WHEN SPEAKING WITH TESLA ROADSIDE ASSISTANCE, I WAS INSTRUCTED TO PERFORM A RESET PROCEDURE, AFTER WHICH THE LARGE SCREEN WENT DARK. AS REQUESTED BY TESLA ROADSIDE ASSISTANCE, I TOWED MY CAR TO THE NEAREST TESLA SERVICE CENTER, WHERE AFTER DIAGNOSIS I WAS TOLD MY CAR MCU HAD REACHED END OF LIFE, AND I WOULD HAVE TO REPLACE THE MCU AT MY EXPENSE ($1419.07), BUT NO CLEAR EXPLANATION ON WHAT CAUSED THE MCU TO SUDDENLY STOP WORKING. AFTER INSISTING ON GETTING AN EXPLANATION AND RESEARCHING/SHOWING AN ARTICLE ABOUT AN ONGOING NHTSA PROBE ON SOME MEMORY ISSUES(HTTPS://WWW.REUTERS.COM/ARTICLE/US-TESLA-SAFETY/U-S-PROBES-TOUCHSCREEN-FAILURES-IN-TESLA-MODEL-S-CARS-IDUSKBN23V1VG), TESLA CONFIRMED THAT THE NEW UNIT WOULD HAVE A NEWER REVISION, BUT THAT I'D STILL HAVE TO PAIR FOR THE SERVICE AND PARTS.

NHTSA ODI 11340116

JUST HAD AN MCU -1 FAILURE CAUSING MY CAR TO BRICK. IS NOW UNDRIVABLE. CAR WAS IN MOTION IN CITY STREETS WHEN THE SCREEN FAILED.

NHTSA ODI 11339622

MY MCU1 (CENTER SCREEN) HAS DIED ONCE AND HAS BEEN REPLACED. IT IS STARTING TO FAIL AGAIN AS THE NAVIGATION IS STARTING TO BE NONRESPONSIVE, BLUE PERIODICALLY WORKS, AND NONRESPONSIVE TOUCH FUNCTIONS. THERE IS A DESIGN FAILURE WHERE THE CENTER SCREEN DIES AFTER A PERIOD OF TIME. THIS CONTROLS YOUR AC, RADIO, CHARGING, NAVIGATION, TURN SIGNAL AUDIO, ETC... IT IS A VERY COMMON PROBLEM AND AFFECTS ALL VEHICLES FROM 2012 TO 2018. VEHICLE DOES NOT NEED TO BE IN MOTION.

NHTSA ODI 11339625

OUR TESLA MODEL S 2013 WAS PURCHASED IN AUGUST OF 2013, 7YEARS AGO. THE CAR WAS ABLE TO COVER OVER 200 MILES WITH A FULL CHARGE. STARTING JUNE 2019, THE BRAKES STARTED TO SHAKE DURING BRAKING AND THE TRAVELED MILES DECREASED DRASTICALLY AFTER SUDDEN LOSS OF RANGE WITH 2019.16.X SOFTWARE UPDATE THAT THROTTLES BATTERIES. UNDER THE SAME CONDITIONS TRAVELING THE SAME ROUTE BY THE SAME PERSON. NOW, THE FULL CHARGE OF CAR LASTS APPROXIMATELY 100 MILES TRAVELED. TOTAL SUPER CHARGED BATTERY MILES DO NOT GO BEYOND 150 MILES EVEN AFTER WAITING MORE THAN 2 HRS. USING 220 AMPFOR 7 HRS, THE FULL BATTERY CHARGE GOES UP TO 160 MILES BUT EVEN THEN THE ODOMETER TRAVEL COVERED IS LESS THE 110 MILES UNDER SIMILAR CONDITIONS OF THE ORIGINAL 200 MILES TRAVELED. WE HAVE PAID FOR UNLIMITED USE OF SUPERCHARGER BUT WE ARE TOLD BY TESLA NOT TO USE SUPERCHARGER BECAUSE IT IS BAD FOR THE BATTERY. THAT IS TRUE. WE GET A LITTLE BETTER RESULTS BY USING OUR OWN 40 AMP, 220 VOLT CHARGER BUT THE CAR BATTERY LASTS LESS THAN 60% OF THE ORIGINALBATTERY UNDER IDENTICAL DRIVING CONDITIONS WITH SUPERCHARGER IT COVERS LESS THAN 50%. WE HAVE TAKEN THE CAR TO TESLA SERVICE CENTER IN ROCKLIN BUT THE TECHNICIANS HAVE SAID: "WE RAN TEST AND BATTERY IS NORMAL". WE NEED HELP UNDER STAND WHAT "NORMAL" MEANS. THIS CAR IS NOT NORMAL GOOD FOR COMMUTING TO WORK NOW. 1) CHARGING AT MUCH LOWER AMPS AND AVOIDING SUPERCHARGERS. THIS TOOK AWAY THE $2,500 PURCHASE OPTION AND FREEDOM OF BEING ABLE TO TRAVEL WITHOUT RANGE ANXIETY. 2) REPLACEMENT OF THE $2,500 MCU BY TESLA TECHNICIANS DID NOTHING BUT MORE MONEY INTO TESLA POCKETS. 3) BEGGING TO PURCHASE A NEW BATTERY, EVEN THOUGH UNDER WARRANTY OF 8 YEAR EXTENDED FROM 125K TO 150K MILE WARRANTY FOR PRIOR TO 2015 TESLA MODEL S VEHICLES IS UNABLE TO BE DONE. VERY SIMILAR TO THE APPLE IPHONE BATTERY THROTTLE LAWSUIT. *LN *TR

NHTSA ODI 11339078

TL* THE CONTACT OWNS A 2013 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT FAILED TO FUNCTION AS DESIGNED. ADDITIONALLY, THE VEHICLE FAILED TO ACHIEVE THE ESTIMATED 210 MILES PER CHARGE INSTEAD ONLY ACHIEVING 120 MILES. THE VEHICLE WAS TAKEN TO TESLA (4361 GRANITE DRIVE, ROCKLIN, CA 95677, 916-652-7740), WHERE THE MEDIA CONTROL UNIT WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, OFFERED NO ASSISTANCE IN REPLACING THE BATTERY. THE FAILURE MILEAGE WAS 95,000. INVALID VIN. *LN*DT*AS

NHTSA ODI 11339071

WHILE DRIVING ON A SIX LANE HIGHWAY, I RECEIVED MULTIPLE ALERTS FROM THE CAR SAYING THAT POWER WAS REDUCED, THE VEHICLE WAS SHUTTING DOWN, SERVICE IS REQUIRED, PULL OVER SAFELY AND VEHICLE MAY NOT RESTART. I PULLED OVER INTO A PARKING LOT TO MONITOR THE CAR, THE ALERTS CONTINUED TO COME AND GO BUT THE CAR REMAINED ON. I DECIDED TO DRIVE THE REST OF THE WAY HOME. I NOTIFIED TESLA SERVICE AND RECEIVED NO RESPONSE. THE NEXT DAY WHEN I ATTEMPTED TO DRIVE THE CAR AGAIN, IT WOULD NOT START AND THERE WAS A COMPLETE BATTERY FAILURE REQUIRING BATTERY REPLACEMENT. THERE WAS NO INDICATION TO ME AS THE OWNER PRIOR TO THIS EVENT THAT THE BATTERY WAS GOING TO FAIL, HOWEVER, ACCESS TO MY VEHICLE LOGS (WHICH I CANNOT OBTAIN FROM TESLA) MAY HAVE GIVEN ME SOME INDICATION. I WAS TOLD BATTERY FAILURE WAS DUE TO FAULTY SEALS ON THE RAPID MATE WHICH ALLOWED WATER INTRUSION AND OVERCURRENT WITHIN THE BATTERY.

NHTSA ODI 11338856

MCU (CENTER SCREEN) FAILED IN MY 2013 MODEL S. I RETURNED TO THE CAR AFTER IT WAS PARKED ALL DAY IN AN OUTDOOR PARKING LOT AT WORK AND IT WOULD NOT TURN ON. REBOOTING, OTHER TROUBLESHOOTING DID NOT REMEDY. AS A RESULT OF MCU FAILURE, TURN SIGNALS DID NOT WORK (EXTERIOR TURN SIGNALS AND AUDIBLE INDICATION OF TURN SIGNALS), AIR SUSPENSION COULD NOT BE ADJUSTED, CLIMATE CONTROL COULD NOT BE ADJUSTED, HEADLIGHTS COULD NOT BE MANUALLY CONTROLLED, STEERING SETTINGS COULD NOT BE ADJUSTED, CHARGE LEVEL COULD NOT BE ADJUSTED, MEDIA/ENTERTAINMENT COULD NOT BE USED, BACKUP CAMERA COULD NOT BE VIEWED IN ADDITION TO OTHER FUNCTIONALITY FOR THE CAR. LEADING UP TO THE COMPLETE FAILURE OF THE UNIT, THE MCU WOULD OCCASIONALLY REBOOT ITSELF DURING DRIVING CAUSING LOSS OF TURN SIGNALS AND CHANGE IN STEERING DYNAMICS.

NHTSA ODI 11338854

THE EMMC IS FAILING AND CAUSING THE COMPUTER SYSTEMS TO ACT ODD. I'VE REPORTED IT FOR THE FAILING MAIN SCREEN AND IT TURNING OFF FOR OVER 36 HOURS BUT YESTERDAY THE SPEEDOMETER SCREEN WENT BLANK AND WOULDN'T COME ON FOR A AN EXTENDED PERIOD OF TIME. THE CAR WOULDN'T START AT FIRST, AND WHEN IT DID, THERE WAS NO SPEEDOMETER (!), NO ODOMETER, NO BATTERY LEVEL READ OUT, NO GEAR INDICATOR, NO HEADLIGHTS, NOR ANY OTHER FUNCTION OF THE INSTRUMENT PANEL. THE VEHICLE WAS STATIONARY WHEN IT FAILED. IT FLASHED ON FOR A SECOND, WHICH ALLOWED LIGHTS TO COME ON AND GO IN DRIVE, BUT IT IMMEDIATELY TURNED BACK OFF LEAVING THE CAR WITHOUT ANY SPEEDOMETER OR OTHER ITEMS LISTED ABOVE. THIS WAS IN A NEIGHBORHOOD.

NHTSA ODI 11338747

MCU FAILURE, LOSS OF ALL CONTROLS DEPENDENT ON MCU FUNCTIONING, NO REAR CAMERA IS A SERIOUS FAILURE.

NHTSA ODI 11338802

THE CENTER CONTROL TOUCH SCREEN HAS BEEN REPLACED 3 TIMES SINCE RECEIVING THE CAR IN EARLY 2013. THERE ARE NO MANUAL CONTROLS FOR MOST OF THE CARS FUNCTIONS WHEN THIS HAPPENS AND LOSING CONTROL TO A/C, DEFROSTER AND SOMETIMES TURN SIGNALS IS DANGEROUS. THE MANUFACTURER NEEDS TO RECTIFY THIS MANUFACTURING DEFECT THAT CAUSES MULTIPLE FAILURES. THIS FAILURE HAPPENS AS YOU START UP THE VEHICLE.

NHTSA ODI 11338810

MCU FAILURE CONSISTENT WITH OTHER EARLY MODEL TESLA MODEL S. THE MAIN COMPUTER SCREEN IS DARK/BLANK AND MOST FUNCTIONS ARE NOT OPERABLE, SUCH AS NAVIGATION, LIGHTING CONTROLS, DIRECTIONALS, AUDIO AND HANDS-FREE PHONE, SUNROOF, CLIMATE CONTROL, SUSPENSION CONTROLS, ... THE FAILURE OCCURS ALMOST WITHOUT WARNING. THIS IS THE 2ND FAILURE AND THIS EVENT OCCURRED WHILE THE VEHICLE WAS DRIVING AT HIGHWAY SPEED

NHTSA ODI 11338503

THE MCU HAS NOW NEARLY COMPLETELY FAILED RESULTING IN THE INABILITY TO USE THE BACKUP CAMERA (OR THE TOUCHSCREEN ENTIRELY THAT CONTROLS OTHER BASIC FUNCTIONS OF THE CAR. THIS HAS BEEN A PROGRESSIVE ISSUE. THIS APPEARS TO BE A KNOWN ISSUE. IT CAN HAPPEN WHILE STATIONERY OR MOVING AND OCCURS IN BOTH INSTANCES REQUIRING FREQUENT REBOOTS WHILE DRIVING UNTIL COMPLETE FAILURE.

NHTSA ODI 11337623

TOUCH PANEL KEEPS GOING OUT AND RENDERS THE CONTROLS UNUSABLE. IT'S BEEN REPLACED ONCE, BUT I'M HAVING SIMILAR PROBLEMS WITH THE NEW ONE.

NHTSA ODI 11337652

THE MCU1 INFOSCREEN FAILED ON JUNE 4, 2020, WHILE THE CAR WAS STATIONARY IN MY GARAGE, IT ONLY HAS 43,750 MILES.. IT HAS NOW NOT BEEN SAFELY DRIVEABLE FOR 5 WEEKS WAITING FOR REPAIR AND TESLA CAN'T TELL ME WHEN A REPLACEMENT PART WILL BE AVAILABLE AND THE REPAIR WILL BE COMPLETED.

NHTSA ODI 11337789

TESLA IN JUNKYARD. BACK WHEEL FELL OFF. SUSPENSION GIBLETS ALL HANGING OUT. VERY NASTY. GIVE MY REGARDS TO [XXX] YOURS WHOMPILY [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11337476