What 96 owners told NHTSA about the 2013 Subaru Xv Crosstrek

I RECENTLY SWITCHED TIRES FROM WINTER TO SUMMER TIRES. I BROUGHT IN MY SUBARU INTO THE FREMONT SUBARU SERVICE CENTER FOR SERVICE. I WANTED TO CHECK ALL THE NUTS HOLDING THE TIRE ON WERE PROPERLY TORQUED. I TRUSTED THEM TO DO A GOOD JOB, A COUPLE DAYS LATER WHILE PULLING OUT OF MY DRIVEWAY I WAS ROLLING DOWN THE ROAD WHEN I HEARD A THUMPING NOISE. ONE OF THE NUTS WAS MISSING FROM THE TIRE AND ALL THE NUTS ON THE FRONT TIRE WERE EXTREMELY LOOSE. THIS IS DANGEROUS AND I AM GLAD MY TIRE DID NOT FALL OFF AT HIGH SPEED. *TR

NHTSA ODI 11325667

RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDED REPLACED. THIS COULD CAUSE THE WHEEL TO FALL OFF.

NHTSA ODI 11311734

RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDED REPLACED. WITHOUT REPLACEMENT, WHEEL COULD FALL OFF.

NHTSA ODI 11311735

RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT LEFT WHEEL BEARING AND HUB ASSEMBLY AND BRAKE BACKING PLATE NEEDED REPLACED. WITHOUT REPLACEMENT, WHEEL COULD FALL OFF.

NHTSA ODI 11311736

MY 2013 SUBARU XV CROSSTREK WAS PURCHASED BRAND NEW IN SEPTEMBER 2013. WITHIN 65K MILES I HAD TO REPLACE THE CV JOINT ON BOTH FRONT WHEELS (ISSUE WAS INDICATED BY A CLICKING SOUND FROM THE WHEEL WHEN TURNING RIGHT OR LEFT). AGAIN, AT AROUND 120K MILES I HAD TO REPLACE THEM BOTH, AND NOW, A THIRD TIME AT 182K MILES. AFTER DOING MUCH RESEARCH THIS IS A COMMON ISSUE ON THE XV CROSSTREK THAT IS NOT RELATED TO DRIVING CONDITIONS, ROAD CONDITIONS, OR DUE TO PHYSICAL DAMAGE TO THE PART OR VEHICLE. EACH OF THE TIMES THE CV JOINT WAS REPLACED THE BOOT WAS INTACT, WHICH INDICATES THAT IT IS A FAULTY PART OR ASSEMBLY RATHER THAN DAMAGE OCCURRING TO THE WHEEL. EACH OF THESE REPAIRS COSTS APPROXIMATELY $500 AT THE DEALERSHIP (PER WHEEL) AND IS NOT COVERED UNDER WARRANTY. THE NUMBER OF COMPLAINTS REGARDING THIS SHOULD REQUIRE SUBARU OF AMERICA TO VOLUNTARILY RECALL OR REPAIR THIS PART FREE OF CHARGE. ADDITIONALLY, IF THIS PART FAILS WHILE THE VEHICLE IS IN MOTION, SEVERE TRANSMISSION DAMAGE WILL RESULT AND AN ACCIDENT IS LIKELY. MY EXPERIENCE WITH MY FIRST SUBARU HAS BEEN NOTHING BUT EXPENSIVE, AND BURDENSOME REPAIRS TO A CAR WHICH IS SUPPOSED TO HAVE THE "LOWEST COST OF OWNERSHIP" AS THEY ADVERTISE TO CONSUMERS.

NHTSA ODI 11105320

RIGHT REAR TIRE IS WORN DOWN TO WEAR INDICATORS AFTER 13000 MILES. DEALER TOLD ME TO GO TO YOKOHAMA, WHO IS WILLING TO GIVE ME 1/2 OFF 2 TIRES WHICH COST $220 EACH. *JS

NHTSA ODI 10616725