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What 24 owners told NHTSA about the 2013 Smart Ed

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (24)Crash / fire / injury (3)Engine (6)Seat belts (6)Transmission & drivetrain (5)Electrical system (3)Body & structure (2)Seats (2)Visibility & wipers (2)Airbags (1)Brakes (1)Equipment (1)

3 of 24 complaints match · crash/fire/injury only · clear filters

Feb 21, 2018Fire

ON FRIDAY FEBRUARY 16TH WHEN TRYING TO START MY 2013 SMART FORTWO BRABUS, THE LIGHTS ON THE DASHBOARD STARTED FLICKING, SMOKE STARTED TO COME OUT FROM THE AC VENTS, THE CAR CAUGHT ON FIRE AND EXPLODED, FIRE DEPARTMENT DETERMINED TO BE AN ELECTRICAL ISSUE. THE CAR WAS STATIONARY ON A CITY STREET AT THE TIME. HERE IS A LINK TO AN ARTICLE IN THE LOCAL NEWSPAPER: HTTP://WWW.EMPORIAGAZETTE.COM/AREA_NEWS/ARTICLE_8D176B4C-1351-11E8-99E4-A352E891F430.HTML AND I'VE ATTACHED A PICTURE OF THE FIRE DEPT. REPORT.

NHTSA ODI 11074117

Oct 13, 2017EngineFire

TL* THE CONTACT OWNS A 2013 SMART FOR TWO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. IN ADDITION, THE CONTACT NOTICED WHITE SMOKE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS ALSO TOWED TO MERCEDES-BENZ OF SAN FRANSICO DEALER LOCATED AT 500 8TH ST, SAN FRANCISCO, CAWHERE IT WAS DIAGNOSED THAT THE COOLANT DAMAGED THE ENGINE COMPARTMENT AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE DEALER REFUSED TO DO THE REPAIR DUE TO NEGLIGENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A TEN PERCENT DISCOUNT. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. *LN UPDATED 9/7/18*JB

NHTSA ODI 11033202

Sep 21, 2015Electrical systemFire

TL* THE CONTACT OWNS A 2013 SMART FORTWO. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR AND OBSERVED SMOKE. THE FIRE DEPARTMENT DETERMINED THAT THE BATTERY CASING MELTED. THE VEHICLE WAS NOT CHARGING AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 6,000.

NHTSA ODI 10766514

Working with the data? Download all 24 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Smart Ed verdict →