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What 24 owners told NHTSA about the 2013 Smart Coupe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (24)Crash / fire / injury (3)Engine (6)Seat belts (6)Transmission & drivetrain (5)Electrical system (3)Body & structure (2)Seats (2)Visibility & wipers (2)Airbags (1)Brakes (1)Equipment (1)

1 of 24 complaints match · Electrical system · crash/fire/injury only · clear filters

Sep 21, 2015Electrical systemFire

TL* THE CONTACT OWNS A 2013 SMART FORTWO. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR AND OBSERVED SMOKE. THE FIRE DEPARTMENT DETERMINED THAT THE BATTERY CASING MELTED. THE VEHICLE WAS NOT CHARGING AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 6,000.

NHTSA ODI 10766514

Working with the data? Download all 24 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Smart Coupe verdict →