What 178 owners told NHTSA about the 2013 Ram 2500 Mega Cab

Jan 8 th had Ram 67A recall performed. Feb1 the EL on dash comes on and def system engine shutdown countdown. Feb 4 brought truck to dealer for service fix. Feb 5 dealer states that truck needs new DEF injector, Wiring harness , and SCR .and covered under the 67A recall warranty. Dealer states truck will be ready Feb 11. Feb 11 dealer states parts part out for devilery status but delayed with no eta on delivery date. Called dealer for status with same parts not available reply from dealer on Feb 11,17,18,23,24 March 2, 4 . Truck had been immobile at dealership for over 30 days and no delivery date available after 67A recall issues.

NHTSA ODI 11722441

Over time the transmission cooling line to the radiator was rubbing against another part in the engine compartment resulting in a hole in the line and eventually catastrophic failure of the line. This caused transmission fluid to be sprayed around the engine compartment and the roadway creating an environmental issue. This could cause loss of power, fire and damage to the environment. Online other users of same make model and year have reported the same issue.

NHTSA ODI 11701825

1) AIRBAG WARNING LIGHT KEEPS COMING ON 2) ENGINE LIGHT KEEPS COMING ON. DODGE SERVICE DEPARTMENT SAYS JUST IGNORE IT. 3) 4X4 4WD HAS NO RESISTANCE ON INTERIOR GEAR SHIFT

NHTSA ODI 11394707

THE LAST TIME MY TRUCK WAS IN FOR RECALL WAS IN 2016. THEY DID NOT FIX IT THEN AND HAVE NOT FIXED ANY RECALL SINCE, BUT THEY CLAM THAT THERE IS ONLY ONE RECALL OPEN AS OF DATE. NONE OF THE RECALLS HAVE BEEN REPAIRED. THIS IS BEING PENCEL WHIPED.

NHTSA ODI 11374203

WHILE ON AN INTERSTATE HIGHWAY. MY RAM 2500 EXPERIENCED A IMMEDIATE LOSS OF POWER. CAUSING A NEAR COLLISION FROM FOLLOWING VEHICLES. UPON TAKING IT IN FOR SERVICE .IT WAS FOUND THAT THE DIESEL PARTICULATE FILTER HAD EXPLODED AND PLUGED UP THE CATALYTIC FILTER. I FEEL THIS IS A SAFETY HAZARD. I CONTACTED CHRYSLER, BECAUSE MY TRUCK WAS STILL UNDER WARRANTY. THEY SAID IT WAS A WEAR ITEM SO WOULD NOT BE COVERED. HOW IS A CATASTROPHIC FAILURE, A WEAR ITEM ?

NHTSA ODI 11351970

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING AT 80 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF GREAT FALLS LOCATED AT 4025 10TH AVE S, GREAT FALLS, MT 59405 (406) 791-8600, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTAKE MANIFOLD HEATER NEEDED TO BE REPLACED. THE PISTON, INTAKE MANIFOLD AND EXHAUST VALVE WERE REPLACED. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A COMMON IN SIMILAR VEHICLES. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE WHERE CASE NUMBER: 71625455 WAS PROVIDED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 102,188.

NHTSA ODI 11298215

MY 2013 RAM 2500 TURBO DIESEL HAS EXPERIENCED A FAILURE OF THE TURBO UNIT. UPON RESEARCHING THIS, I FOUND THAT THIS HAS BEEN A DOCUMENTED PROBLEM WITH THE CUMMINS HOLSET TURBO. FROM 2007 - CURRENT THIS PART HAS BEEN FAILING CAUSING THE VEHICLE TO LIMP HOME AT 15MPH WITHOUT WARNING. FORTUNATELY I WAS JUST LEAVING A PARKING LOT AND MERGING INTO TRAFFIC AT 40MPH WHEN MY VEHICLE BEGAN TO STALL, AND I WAS ABLE TO PULL OF THE ROAD WITHOUT INCIDENT. WHY HASN'T THIS BEEN REPORTED AS A SAFETY ISSUE. I LIVE IN COLORADO WHERE THE SPEED IS 75MPH. WHAT IF THIS HAPPENED WHILE I WAS ON MY WAY HOME VIA THE INTERSTATE? I REGULARLY TAKE MY VEHICLE IN FOR OIL & FLUID CHANGES ALONG WITH THE DEALERS 20 POINT INSPECTION. NO PROBLEM WAS EVER PRESENTED TO ME. APPARENTLY, THE TURBO GETS A SOOT BUILD UP AND THE DEALERS DON'T ADDRESS THIS KNOWN FAILURE. I CONTACTED CHRYSLER ABOUT THIS PROBLEM AND THEY KNOW IT'S AN ISSUE. THE FIX FOR CONSUMERS IS $5000.00. THIS IS AN UNACCEPTABLE SAFETY RISK FOR RAM TRUCK OWNERS.

NHTSA ODI 11242758

THE ENGINE HAS 148000 MILES AND HAS STARTED TO KNOCK. I HAVE TAKEN IT TO 3 DIFFERENT MECHANICS AND ALL THREE SAY IT WAS AN ENGINE PROBLEM. I WAS TOLD BY ALL THREE TO REPLACE OR REBUILD THE ENGINE. TWO OF THE THREE MECHANICS SAID THEY HAVE ALREADY REBUILT A COUPLE OF 2013 OR 2014 ALREADY BECAUSE OF A ENGINE KNOCK. I BOUGHT THIS RAM WITH THE CUMMINGS BECAUSE OF THEIR DURABILITY. IS IT POSSIBLE THE CUMMINGS ENGINE HAS A DEFECT IN THE 4TH GENERATION. I HAVE ALSO READ IN CUMMINS FORUMS AND RAM FORUMS ABOUT THE SAME KNOCKING PROBLEM. MY TRUCK STARTED KNOCKING WHILE DRIVING ON THE HIGHWAY AT 65 MPH AND NOT PULLING ANYTHING. MY TRUCK IS IN THE SHOP NOW AND I DONT THINK I SHOULD HAVE TO PAYBFOR A ENGINE REBUILD BECAUSE OF A DEFECT.

NHTSA ODI 11207524

HAD TO REPLACE THE TURBO ACTUATOR FOR $3549.18. THIS IS A 2013 WITH ONGOING RECALLS. I SHOULD NOT HAVE TO PAY FOR A LARGE TICKET ITEM WITH A TRUCK THIS AGE.

NHTSA ODI 11172359

GOT MOST RECENT RECALLS DONE. THE REFLASHED MY TRUCK AND HAVE HAD NOTHING BUT PROBLEMS SINCE. ALARM WAS GOING OFF RANDOMLY. BACK UP CAMERA WAS ALL MESSED UP, AND OTHER ELECTRICAL ISSUES IT SEEMED. THEY WORKED THEM SELVES OUT AFTER DRIVING A WHILE. BUT THE TRUCK WOULDN'T REGEN ON ITS OWN. BELIEVE IT IS BECAUSE IF THE T05 SCR RECALL THAT WAS PERFORMED ON SOME TRUCK THIS SAME YEAR AND MODEL AS WELL AS MANY OTHERS BUT NOT ON THIS TRUCK.

NHTSA ODI 11130747

DEAD PEDAL ISSUE WHEN ACCELERATING THEN MOMENTARILY LETTING OF THROTTLE AND REAPPLYING THROTTLE, THERE'S A 2-3 SECOND DELAYED RESPONSE. I'VE TAKEN IT TO THE DEALER AND THEY DON'T SEEM TO KNOW WHAT'S CAUSING IT.

NHTSA ODI 11114215

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERITAGE CHRYSLER IN BALTIMORE, MARYLAND 21234 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11081878

2 MONTHS AFTER RECALL WAS PERFORMED FOR THE SCR CATALYST FAILURE IN THE RAM 2500 2013 TRUCK, THE DEF SYSTEM HAS UNDERGONE A COMPLETE FAILURE AND NO LONGER FUNCTIONS. THE TRUCK IN CURRENTLY IN A MILEAGE COUNT DOWN THAT CAN NOT BE STOPPED UNTIL REPAIRED BY THE DEALER. THE VEHICLE WILL BE UNDRIVABLE ONCE THE COUNTDOWN REACHES ZERO. THE SYSTEM UNDERWENT COMPLETE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS IN THE RAIN. THE FUSE FOR THE SCR FEED HAS BEEN REPLACED TWICE SINCE THE ISSUE FIRST APPEARED AND EACH TIME IT HAS HAPPENED DURING WET CONDITIONS. NO STANDING BODIES OF WATER WERE CROSSED AND NO RIVERS WERE FORDED. THE VEHICLE DID NOT HAVE ANY OF THESE PROBLEMS PRIOR TO THE RECALL AND COULD BE DRIVEN IN WET WEATHER WITHOUT WORRY. THE VEHICLE IS NOW A MAJOR SAFETY HAZARD AND CONTINUES TO HAVE RECALLS MADE TO IT THAT HAVE NO SOLUTION. THERE ARE TWO OUTSTANDING RECALLS ON THE VEHICLE THAT HAVE NO PRESENTED SOLUTION OR DATE FOR REPAIR.

NHTSA ODI 11074899

CURRENTLY THERE IS A RECALL ON THE VEHICLE FOR THE WATER PUMP WHICH MAY CAUSE AN ENGINE FIRE. I HAVE HAD THE VEHICLE TO THE DEALER IN DECEMBER OF 2017 AND WAS TOLD THERE IS NO FIX. FCA HAS BEEN NOTIFIED AND WAS TO HAVE GOTTEN IN TOUCH WITH ME ON A DATE OF WHEN THE PARTS WOULD BE AVAILABLE. NO CONTACT FROM FCA HAS BEEN MADE SINCE DECEMBER OF 2017 ON THE PART AND ALL INFORMATION AVAILABLE FROM OTHER SOURCES SUGGESTS THE PART WILL NOT BE AVAILABLE UNTIL SUMMER OF 2018.

NHTSA ODI 11074900

TL* THE CONTACT OWNED A 2013 RAM 2500. THE CONTACT STARTED THE VEHICLE REMOTELY TO WARM UP THE VEHICLE. AFTER TEN MINUTES, THE CONTACT NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AT 866-726-4636 AND STATED THAT SOMEONE WOULD CALL THE CONTACT. CASE NUMBER: 33248806 WAS PROVIDED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 37,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS

NHTSA ODI 11063239

VEHICLE HAS HAD RECALL 17V-562 ISSUED ON IT SINCE SEPTEMBER OF 2017. VEHICLE WATER PUMP HAS FAILED. IT WAS REPLACED WITH ANOTHER DEFECTIVE UNIT AS REPAIR PARTS STILL AREN'T AVAILABLE. WONDERING WHEN IS A "REASONABLE TIME" TO REPAIR VEHICLE EXPIRED

NHTSA ODI 11063296

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OVERHEATING AND ANTI-FREEZE LEAKED FROM THE ENGINE COMPARTMENT. THE COOLANT LOW WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO FAIRFIELD CHRYSLER JEEP DODGE RAM (3360 PA-405, MUNCY, PA 17756) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS REPAIRED WITH ANOTHER DEFECTIVE WATER PUMP AND THE CONTACT WAS INFORMED THAT IT WOULD BE AT HIS EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 3278027. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11047977

I RECENTLY MERGED ONTO THE HIGHWAY WHERE I LIVE AND I LET OFF THE THROTTLE VERY QUICKLY AND THEN GOT BACK INTO IT AND MY TRUCK DIDN'T ACCELERATE AT ALL FOR A COUPLE SECONDS. THIS HAS HAPPENED 10-15 TIMES DURING THE 3+YEARS I'VE OWNED IT BUT THIS INCIDENT ALMOST CAUSED A CRASH BECAUSE LETTING OFF THE GAS PEDAL AND THEN GETTING BACK ON IT CAUSE ME TO CONTINUE SLOW EVEN THOUGH I MASHED THE GAS PEDAL. THIS IS A VERY DANGEROUS SITUATION AND I THINK THERE IS SOMETHING VERY WRONG WITH THE SOFTWARE OR CONTROLLER THAT INTERACTS BETWEEN MY DRIVE BY WIRE THROTTLE AND THE ENGINE/ECU.

NHTSA ODI 10992867

NOTE: THIS IS WITH THE CUMMINS 6.7 DIESEL ENGINE. IF YOU ARE DRIVING AT, SAY, 35 MPH, BACK OFF THE THROTTLE, THEN IMMEDIATELY STEP ON THE THROTTLE, THE ENGINE WILL BE UNRESPONSIVE FOR 2 TO 3 SECONDS. THIS CAN BE EXTREMELY DANGEROUS IF, FOR EXAMPLE, YOU HAVE STARTED A LEFT TURN ACROSS TRAFFIC,BACK OFF THE THROTTLE, AND THEN HIT IT AGAIN, AS IT WILL LEAVE YOU IN THE MIDDLE OF ONCOMING TRAFFIC WITH NO FORWARD PROPULSION FOR 2 TO 3 SECONDS. I THINK IT IS RAM'S TORQUE MANAGEMENT TRYING TO PROTECT THE DRIVETRAIN. I CAN SEE NOT GIVING ME 100% OF THE POWER BUT AT LEAST GIVE ME SOMETHING! THIS IS VERY DANGEROUS, AND IS A TOP OF DISCUSSION ON MULTIPLE INTERNET RAM/CUMMINS FORUMS.

NHTSA ODI 10992762

STARTING AT ABOUT 15,000 MILES, REAR MAIN SEAL DEVELOPED A LEAK. THE SEAL WAS REPLACED, LEAKED AGAIN AND REPLACED BY A SEAL AND SLEEVE. SEAL AND SLEEVE LEAKED UPON INSTALLATION BUT WERE COATED WITH RTV TO STOP LEAK AT ABOUT 16,800 MILES. AT ABOUT 17,600 MILES VEHICLE EXHIBITED LEAK AGAIN. HAVE BEEN INFORMED NOW BY RAM SERVICE DEALERSHIPS THAT THE VEHICLE IS SUPPOSED TO HAVE SEEPAGE OF FLUIDS FROM ENGINE SEALS AND ARE NOT AN ISSUE UNLESS THE FLUID IS POURING OUT ON THE GROUND AND COVERING THE VEHICLE. I CURRENTLY USE THE VEHICLE TO TRAVEL TO PUBLIC AND PRIVATE CAMPGROUND INVOLVING SENSITIVE ENVIRONMENTAL AREAS. AS EXPLAINED, THE VEHICLE IS NOW BANNED FROM BEING OPERATED IN THOSE AREAS DUE TO DESIGNED LEAKING OF FLUIDS FROM THE VEHICLE. RAM CUSTOMER DEPARTMENT HAS BEEN ADVISED AND AM AWAITING A RESPONSE.

NHTSA ODI 10919985

FROM A STOP, THE VEHICLE WILL NOT ACCELERATE PROPERLY. WHEN DEPRESSING THE GAS PEDAL IT TAKES A FEW SECONDS FOR THE VEHICLE TO RESPOND. WHEN LETTING OFF THE GAS, THE THROTTLE DOES NOT RESPOND FOR ABOUT TWO SECONDS. THERE IS A SEVERE RESPONSE IN THE THROTTLE FROM WHEN DEPRESSING THE GAS PEDAL TO WHEN THE VEHICLE ACTUALLY STARTS TO MOVE. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS BECAUSE I AM TRYING TO SWITCH LANES OR ACCELERATE AND IT JUST SITS THERE FOR A FEW SECONDS. THIS IS GOING TO KILL PEOPLE ESPECIALLY ONES UNFAMILIAR WITH DRIVING THE VEHICLE. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. THIS SAME PROBLEM EXISTS IN ALL RAM 2500 AND 3500 WITH THE TURBO DIESEL MOTOR FROM YEARS 2011-2016. AS I HAVE DRIVEN THE VEHICLE FOR THE PAST THREE YEARS IT HAS BECOME INCREASINGLY WORSE. THE DELAY IN THROTTLE RESPONSE HAS GOTTEN LONGER.

NHTSA ODI 10910842

TRUCK STALLS INTERMITTENTLY WHILE DRIVING AT ANY SPEED. OVER THE PAST 18 MONTH NOT A FUEL FILTER ISSUE.

NHTSA ODI 10853085

TOOK MY VEHICLE IN TO A SCHEDULED APPOINTMENT ON 3/12/2016 AT 10 AM. WENT BACK TO THE DEALER ON 3/16/2016 AT 11:30 AM DUE TO NOT GETTING ANY RETURN PHONE CALLS FROM THE MESSAGES I LEFT AND FOUND THAT NOTHING HAD BEEN DONE. THESE RECALLS COULD BE DANGEROUS BUT SAN ANTONIO CHRYSLER DODGE DOES NOT THINK SO.

NHTSA ODI 10850064

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. WHILE DRIVING 65 MPH, THE CHECK ENGINE AND THE DEF WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CONTAMINATION OF THE DEF. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,529.

NHTSA ODI 10765064

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE, ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10750084