Sep 23, 2016Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT AND AN ABNORMAL NOISE WAS HEARD. IN ADDITION, THE VEHICLE DECELERATED AND EXPERIENCED A LACK OF ACCELERATION. THE BRAKE AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PLACED INTO NEUTRAL, DRIVEN TO THE CONTACT'S RESIDENCE, AND LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V032000 (ELECTRICAL SYSTEM). THE CONTACT WAS NOT NOTIFIED UNTIL AFTER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10908906
Apr 29, 2016Electrical systemBody & structure
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. THE CONTACT STATED THAT THE FRONT DRIVER'S AND FRONT PASSENGER'S SIDE DOORS UNLOCK AND LOCK WITHOUT WARNING. THE CONTACT STATED THAT THE REAR HATCH FAILED TO UNLOCK. THE CONTACT MENTIONED THAT THE FAILURES PROGRESSED DURING RAIN WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V032000 (ELECTRICAL SYSTEM) AND THAT IF CORROSION WAS FOUND ON THE DRIVER SIDE FLOOR NEAR THE HARNESS CONNECTOR THAT IT COULD BE CAUSING THE FAILURE FOR THE LOCKS/LINKAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,900.
NHTSA ODI 10862138
Apr 13, 2016Electrical systemBody & structureEngineFire
2013 NISSAN ROGUE CAUGHT ON FIRE LESS THAN 10 MINUTES AFTER IT WAS PARKED IN DRIVEWAY, AFTER A SHORT TRIP RUNNING ERRANDS. VEHICLE WAS NOT RUNNING WHEN FIRE BEGAN. INITIALLY, SMOKE BEGAN TO ESCAPE FROM UNDER HOOD THEN QUICKLY CAUGHT ON FIRE. ENTIRE FRONT END OF VEHICLE BURNED BEFORE FIRE WAS EXTINGUISHED.
NHTSA ODI 10855281
Feb 2, 2016SuspensionElectrical system
2013 NISSAN ROGUE. CONSUMER WRITES IN REGARDS TO WIRING HARNESS CONNECTOR RECALL NOTICE AND RIGHT REAR AXLE REPAIRS. *SMD ALSO, THERE WAS A NOISE COMING FROM THE RIGHT SIDE OF THE VEHICLE. THE DEALER REPLACED THE RIGHT REAR AXLE. HOWEVER, THE NOISE CONTINUED. *JB
NHTSA ODI 10702605
May 20, 2015Electrical system
PER NHTSA RECALL 15V-032: WE TOOK OUR VEHICLE IN TO OUR NISSAN DEALER - CONTINENTAL NISSAN, ANCHORAGE, ALASKA TO HAVE THIS RECALL ADDRESSED. THIS WAS DONE LAST MONTH. AT THAT TIME THEY SAID THEY DID NOT HAVE THE WATERPROOF SEAL REQUIRED TO FIX AN UNDAMAGED PIECE, NOR HARNESSES TO FIX A PROBLEM PIECE. AT THAT TIME, THEY SAID THEY "CHECKED IT OUT" BUT WOULD CALL US BACK AS SOON AS PARTS ARRIVED. THEY HAVE OUR INFORMATION, BUT IN OVER FOUR WEEKS HAVE YET TO CONTACT US. SINCE THIS IS A SAFETY RECALL, PARTS SHOULD HAVE BEEN EXPEDITED FOR OUR VEHICLE (AS WELL AS OTHERS) AND WE SHOULD HAVE BEEN CONTACTED QUICKLY TO RESOLVE THIS ISSUE. SINCE THIS HAS NOT BEEN DONE AND WE WERE BRUSHED OFF WITH THE INITIAL CONTACT, I AM FILING THIS COMPLAINT AS NISSAN --- AND THIS DEALER ARE NOT COMPLYING WITH THE NOTICE.
NHTSA ODI 10717430
Apr 5, 2015Electrical system
RECALL 15V-032. *TR
NHTSA ODI 10703816
Apr 2, 2015Body & structureElectrical system
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. WHILE DRIVING AT NIGHT, THE LIGHTING ON THE INSTRUMENT PANEL SPONTANEOUSLY PRODUCED A BLINDING FLASH OF ILLUMINATION. THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 5/19/15*CN THE CONSUMER STATED THE DEALER ADVISED THEY WOULD HAVE TO WITNESS THE CONDITION IN ORDER TO MAKE A DIAGNOSIS. THE CONSUMER SAW MOISTURE ON THE DRIVER'S SIDE FLOOR BOARD AFTER IT WAS LEFT OUTSIDE DURING RAIN. UPDATED 11/19/15*JS
NHTSA ODI 10703319
Mar 16, 2015Electrical system
RECEIVED A RECALL NOTICE WITH LESS THAN 10000 MILES FOR KICK PANEL WIRING HARNESS CONNECTOR THAT CAN CAUSE AN ELECTRICAL SHORT TO OCCUR AND FIRE. *TR
NHTSA ODI 10694515
Mar 12, 2015Electrical system
RECALL FOR A MIXTURE OF SNOW/WATER AND SALT CAN CAUSE AN ELECTRIC SHORT. *TR
NHTSA ODI 10693833
Oct 21, 2014SteeringElectrical system
1ST ELECTRICAL PROBLEM STARTED WHILE DRIVING ON HIGHWAY WHEN ON VACATION AUGUST 2014. NAVIGATIONAL SYSTEM AND RADIO WOULD NOT WORK. STEERING WHEEL IF SHARP TURN MADE A LOUD NOISE. HAPPENED FOR 1 DAY AND THEN EVERTHING WORKED AGAIN. 9/24/14 MY NISSAN ROGUE 2013 WAS NOW COMPLETELY DEAD AND HAD TO MANUALLY UNLOCK DOOR. CALLED AAA WHO JUMP STARTED VEHICLE AND STATED REPLACING BATTERY WOULD NOT SOLVE PROBLEM. THE AAA MECHANIC STATED THERE WAS AN ELECTRICAL PROBLEM....SOMETHING CONTINUED TO DRAIN THE BATTERY EVEN AFTER THE JUMP START. BROUGHT TO COASTAL NISSAN WHERE I WAS TOLD THE VEHICLE TESTED FINE AND DID NOT HAVE AN ELECTRICAL PROBLEM. NEVER WAS I INFORMED THERE ARE COMPLAINTS FROM OTHER OWNERS OF INTERMITTENT ELECTRICAL PROBLEMS AND THE ROGUE NOT STARTING. MY VEHICLE IS ALMOST AT THE END OF ITS WARRANTY. 10/21/14 COMING OUT OF THE GARAGE LATE LAST NIGHT WHEN MAKING SHARP TURNS THE STEERING WHEEL MAKE LOUD NOISES. WHEN I ARRIVED HOME THE DRIVER'S SIDE WINDOW WOULD NOT GO UP. THIS MORNING THE VEHICLE MADE A CLICKING NOISE BUT THE ENGINE WOULD NOT START. THE DRIVERS' SIDE WINDOW WILL NOT GO UP OR DOWN ALTHOUGH THE LIGHTS AND OTHER WINDOWS WORK. DECLINED AAA JUMPSTART SINCE THIS HAS BEEN INTERMITTENT AND I NEEDED COASTAL NISSAN TO NOT BE ABLE TO DENY ANY PROBLEM. AFTER CHECKING ON LINE IT APPEARS MANY OTHER NISSAN OWNERS ARE HAVING SIMILAR PROBLEMS. IT IS VERY IMPORTANT TO HAVE AN AGENCY LIKE YOUR'S TO ENSURE OTHERS ARE AWARE OF SAFETY ISSUES AND DEFECTS IN VEHICLES. I ALSO CONTACTED THE CONSUMER AFFAIRS AT NISSAN PER THE EMAILS I SAW FROM OTHER OWNERS. IF ANYONE ELSE HAS THIS INTERMITTENT ELECTRICAL PROBLEM JUST HAVE VEHICLE TOWED SO NISSAN CANNOT DENY A PROBLEM OR FAIL TO ADDRESS AND FIX IT. *TR
NHTSA ODI 10649061
Oct 15, 2014Electrical systemAirbags
I WAS TRAVELING ON A BLACKTOP ROAD WITH A VEHICLE IN FRONT OF MY VEHICLE ABOUT 4 CAR LENGTHS AHEAD. I HAD TO SUDDENLY STOP TO AVOID A DEER ON MY RIGHT SIDE. I HIT THE CAR IN FRONT OF ME WHICH WAS TURNING LEFT BUT HAD NO BLINKER LIGHTS OR BRAKE SHOWING . AIR BAG ON STEERING WHEEL DID NOT DEPLOY UNTIL AFTER THE CAR STOPPED AND I WAS GETTING OUT OF VEHICLE. SIDE AIR BAGS CAME OUT BUT HAD NO AIR IN THEM..UPDATED 11/03/14 *BF..UPDATED 11/18/14 *BF UPDATED 5/7/2015 *JS UPDATED 08/30/2017*CT
NHTSA ODI 10644946
Nov 4, 2013Transmission & drivetrainElectrical system
A DAY BEFORE THE INCIDENT, THE MALFUNCTION LIGHT CAME ON IN MY CAR ON THE DASHBOARD. THE NEXT DAY, ABOUT ONE MILE FROM HOME, I STOPPED ON A HILL AT A TRAFFIC LIGHT WITH SEVERAL CARS AHEAD OF ME. WHEN THE LIGHT TURNED GREEN, I MOVED MY FOOT FROM THE BRAKE PEDAL TO THE ACCELERATOR AND THE CAR STARTED ROLLING BACKWARD. IT WOULD NOT GO INTO DRIVE EVEN THOUGH THE GEAR WAS IN DRIVE. AFTER TRYING ONCE MORE UNSUCCESSFULLY TO GET THE CAR TO MOVE FORWARD, I PUT THE CAR IN PARK, PUT ON MY FLASHERS AND TURNED THE ENGINE OFF. I RESTARTED THE CAR, AND PUT THE GEAR IN DRIVE AND IT WENT FORWARD BUT SOMEWHAT HALTINGLY. I SLOWLY PROCEEDED TO THE NISSAN DEALER ABOUT 2 MILES AWAY. EACH TIME I STOPPED AT A TRAFFIC LIGHT, THE ENGINE SOUNDED FUNNY. TODAY, THE NISSAN DEALER INFORMED ME THAT THERE IS AN ELECTRICAL PROBLEM IN THE TRANSMISSION THAT THEY CAN'T REPAIR. NISSAN USA IS REPLACING THE TRANSMISSION UNDER WARRANTY. I FIND THIS OUTRAGEOUS THAT A NEWLY PURCHASED CAR OF 5 MONTHS WITH LESS THAN 5, 000 MILES HAS A DEFECTIVE TRANSMISSION. *TR
NHTSA ODI 10550893
Sep 11, 2013Electrical systemEngine
THIS VEHICLE MODEL YEAR 2013 IS MISSING THE HOOD INSULATOR THAT IS PRESENT IN EVERY PREVIOUS MODEL YEAR. NISSAN WAS CONTACTED TO PROVIDE AN EXPLANATION AS TO WHY THIS SAFETY FEATURE HAS BEEN REMOVED FROM THE 2013 YEAR MODELS. THE ONLY EXPLANATION OFFERED WAS THAT IT IS DISCONTINUED BUT FAIL TO PROVIDE THE REASONS WHY A SAFETY FEATURE HAS BEEN REMOVED. *TR
NHTSA ODI 10543200