What 72 owners told NHTSA about the 2013 Nissan Murano Hybrid

PLLEASE PROVIDE ME INFORMATION ABOUT TRANSMISSION RECALL

NHTSA ODI 11671464

The contact owns a 2013 Nissan Murano SL. The contact stated while driving 65 MPH, the vehicle lost power. The check engine warning light was illuminated. The vehicle was taken to the local mechanic who would not perform the work due to recalls on the transmission. The vehicle was taken to the dealer but has not been repaired. The contact stated the vehicle was repaired under a previous manufacturer recall that replaced the transmission, however, the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 166,000.

NHTSA ODI 11578554

2013 Nissan Murano CVT Transmission known issue with CVT low pressure no fix only option is to replace transmission for more than the vehicle. Transmission will fail without any warning.

NHTSA ODI 11523522

2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.

NHTSA ODI 11475727

I NEEDED TO REPLACE THE TRANSMISSION OF MURANO 13, TWICE IN '17 AND AGAIN IN '18. NOW IN LATE 2019, I AGAIN STARTED TO HEAR CRANKING SOUND WHILE PUSHING GAS. THEN IN 2020, VEHICLE SEIZED AT THE MIDDLE OF THE ROAD, BUT AFTER 5 MINS IT GOT STARTED TO DRIVE ABOUT .3 MILE. AFTER THAT VEHICLE IS UNABLE TO START, AFTER SENDING TO NISSAN DEALERSHIP, IT WAS DIAGNOSED AS TRANSFER SEAL LEAKING PROBLEM. MY MURANO SEEMS TO HAVE A GENERIC POWERTRAIN PROBLEM. AFTER CONTACTING NISSAN MURANO CONSUMER AFFAIR, NO HELP THIS TIME. THEY HELP TO REPLACE THE TRANSIMISSION 2 TIMES THOUGH. NOT SURE IF THE TRANSFER CASE PROBLEM WAS CAUSED DURING TRANSMISSION REPLACEMENT OR IT IS A MANUFACTURING FAULT.

NHTSA ODI 11338430

ON AUGUST 3, 2019 MY WIFE AND I WERE DRIVING OUR 2013 MURANO ON A TWO-LANE STATE HIGHWAY (COLORADO 133) BETWEEN REDSTONE AND MARBLE WHEN WITHOUT WARNING THE TRANSMISSION STOPPED WORKING, LEAVING THE ENGINE RUNNING NORMALLY. IT WAS LIKE THE CAR SHIFTED INTO NEUTRAL. WE WERE THEN COASTING ON THE HIGHWAY WHILE WE LOOKED FOR A SAFE PLACE TO STOP ON THE SHOULDER OF THE ROAD OUT OF THE LANE OF TRAFFIC. FORTUNATELY THE CAR FOLLOWING US WAS NOT TOO CLOSE TO BE ENDANGERED BY OUR LOWER SPEED. THIS WAS A DANGEROUS CONDITION. THE ODOMETER READ 87,861 MILES. WE HAD OWNED THE VEHICLE FOR ALMOST 3 YEARS AT THAT POINT AND HAD DRIVEN IT IN A NORMAL FASHION. WE HAD NOT TOWED ANYTHING NOR DRIVEN OFF ROAD OR EXPOSED THE CAR TO ANY HAZARDOUS CONDITIONS. ULTIMATELY THE CAR HAD TO BE TOWED TO THE NEAREST DEALER, LOCATED IN GRAND JUNCTION, COLORADO, 121 MILES AWAY, TO HAVE THE TRANSMISSION REPLACED. AT THAT TIME WE LEARNED THAT THE TRANSMISSION WAS THE CVT MODEL USING BELTS AND NOT GEARS. THE DEALER TOLD US THE BELTS HAD SHREDDED INSIDE THE TRANSMISSION. THE NORMAL 50,000 MILE WARRANTY HAD PASSED, SO WE WERE FACED WITH REPLACING THE TRANSMISSION AT OUR OWN EXPENSE, APPROXIMATELY $4,000. WE THINK THIS IS UNACCEPTABLE WHEN WE HEAR OF CARS GOING INTO THE UPPER 100,000'S AND EVEN 200,000 MILES ON THE SAME TRANSMISSION. WE ALSO LEARNED THAT NISSAN HAD PROBLEMS WITH EARLIER CVT-EQUIPPED CARS AND EXTENDED THE WARRANTY TO 100,000 MILES, BUT THE 2013 MODEL YEAR HAD NOT EXPERIENCED ENOUGH FAILURES TO JUSTIFY INCREASING THE WARRANTY PERIOD. BASICALLY, WE THINK 87,861 MILES IS UNACCEPTABLE FOR THE LIFE OF A TRANSMISSION. WE HOPE NISSAN WILL COMPENSATE US FOR OUR EXPENSES.

NHTSA ODI 11299794

TRANSMISSION SLIPPING CODE P1778

NHTSA ODI 11171755

DIFFICULTY WITH THE POWER STEERING. CHECKED FLUID LEVELS AND NONE IS LEAKING. MY CAR IS PART OF RECALL BUT MY VIN IS NOT ASSOCIATED. CAN I STILL HAVE MY CAR CHECKED? WHERE DOES THIS NEED TO BE DONE?

NHTSA ODI 11075672

TRANSMISSION FAILURE @ 130K MILES. VEHICLE STOPS MOVING. ALMOST CAUSED AN ACCIDENT.

NHTSA ODI 10990499

NISSAN TRANNY FAILURE. HARD SHIFTING AND STICKING. WAS TOLD BY MARTIN TRANNY THAT THIS IS DEALERSHIP ONLY AND HAVE BEEN TOLD BY THEM THAT AT LEAST 30 PROBLEMS HAVE BEEN REPORTED TO THEM AND THEY SENT THEM TO THE DEALERSHIP. THE DEALERSHIPS ARE FAILING TO REPORT THE NUMBERS IN REGARDS TO THE ISSUES WITH THE TRANNY.

NHTSA ODI 10990516

1ST ISSUE:......COOLANT SMELL. DEALER SAID COULD NOT FIND (ACKNOWLEDGED SMELL). TOPPED OFF SURGE TANK. COOLANT STILL DROPPING OVER TIME......; REVIEWED: FOUND COOLANT LEAK ON PASSAGES SIDE (FIRE WALL SIDE) MID ENGINE ABOVE EXHAUST 9" INCHES...... VIEWABLE FROM BOTTOM OF ENGINE LOOKING UP BETWEEN EXHAUST AND FRAME LINE (LIGHT IS REQUIRED)....... CANNOT SEE SOURCE. WILL NEED BORE SCOPE TO FURTHER REVIEW........ PLAN TO TAKE BACK TO DEALER WITH INFO....... BLUE COLORED COOLANT IS NOT STAINING AREA WELL...... SUGGEST: PRESSURE CHECK COOLANT SYSTEM, THIS WILL FORCE THE COOLANT TO DRIP WHILE LOOKING UP. SORRY DEALERSHIP I AM A 3RD GENERATION MECHANIC WHO WORKS FOR THE GOVERNMENT........................ 2ND ISSUE:......TRANSAXLE FLUID IS LEAKING OUT OF WEEP HOLE. SEAL IS SUSPECTED OF FAILING. FROM BOTTOM VIEW LOOK UP AT TRANSAXLE WEEP HOLE, WITH ASSOCIATED OIL AND DIRT DEPOSITS FROM OIL SEEPAGE. WILL TAKE BACK TO DEALERSHIP........... INSPECTION: FLASH LIGHT LOOKING UNDER ENGINE (CENTER) 3' FEET BACK ANY OIL OR DIRT BUILD UP IS A SUSPECTED LEAK (DIRT STICKS TO OIL)...... SUSPECTED DOWN TIME 2 WEEKS FOR REPAIRS....... FAILURE TO REPAIR: I SUSPECT AND BELIEVE THIS MIGHT CAUSE TRANSAXLE TO FAIL POSSIBLY LOCKING FRONT WHEEL AND LOSS OF CONTROL ISSUE TO OCCUR. *TR

NHTSA ODI 10653538

WHEN STOPPED ON AN UPHILL IN DRIVE, CAR ROLLS BACKWARD WHEN I STEP OFF THE BRAKE BEFORE I CAN STEP ON THE GAS. ON A STEEP HILL, REQUIRES COORDINATING KEEPING ONE FOOT ON BRAKE WHILE STEPPING ON GAS TO MOVE FORWARD. TESTED ON AN EMPTY HILL, CAR ROLLED BACK ALL THE WAY DOWN UNTIL I BRAKED. TEST DROVE WITH DEALER'S TECHNICIAN, HE SAID THIS WAS NORMAL OPERATION "FEATURE" OF THIS TRANSMISSION. IF SO, IS THIS WHAT I TELL THE CAR BEHIND ME ON THE HILL WHEN I ROLL INTO IT..OR THE CHILD WHO SCOOTS BEHIND ME TO CATCH THE SCHOOL BUS? DEFINITELY A SAFETY ISSUE!! *TR

NHTSA ODI 10643423

T BONED BY A MAIL TRUCK BROKE MY ARM LEG TIBIA DISLOCATED FEMUR SHOULDER BROKEN PELVIS. *TR

NHTSA ODI 10597753