Home · 2013 Mercedes-benz Sprinter 2500 Crew Van (swb) · Complaints

What 21 owners told NHTSA about the 2013 Mercedes-benz Sprinter 2500 Crew Van (swb)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (21)Airbags (11)Engine (3)Lights (3)Wheels (3)Brakes (2)Speed control (2)Body & structure (1)Driver assistance (1)Electrical system (1)Engine & cooling (1)

1 of 21 complaints match · Driver assistance · clear filters

Jan 25, 2021Speed controlDriver assistance

WHILE DRIVING AT APPROX. 65 MPH THE CRUISE CONTROL WENT OFF AND THREE WARNING LIGHTS CAME ON INCLUDING ABS AND 2 OTHER NEXT THAT ONE LOOKING LIKE A SWERVE CONTROL OR SLIPPERY ROAD CONDITION AND ANOTHER TIRE LOOKING LIGHT. NOT SURE OF OTHER TWO LIGHT AS THIS WAS MY FIRST DRIVE IN THIS VEHICLE WHICH I HAD DRIVEN AROUND 800 MILES THIS DAY. I PULLED OVER AND ATTEMPTED TO GET BACK ON THE ROAD AS I WAS IN A DANGEROUS LOCATION ON A STEEP HILL. UPON RESTART IT STARTED TO REV THEN BRAKE MULTIPLE TIMES CAUSING GREAT DANGER IN MY ATTEMPT TO GET BACK ON THE ROAD. I IMMEDIATELY WENT INTO NEXT SIDE EXIT AND SHIP OFF. IT WAS AN EXTREMELY COLD NIGHT AND I HAD TO SPEND THE NIGHT IN MY VEHICLE.

NHTSA ODI 11389718

Working with the data? Download all 21 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Mercedes-benz Sprinter 2500 Crew Van (swb) verdict →