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What 52 owners told NHTSA about the 2013 Mercedes-benz GLC

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (52)Crash / fire / injury (7)Engine (15)Electrical system (12)Transmission & drivetrain (9)Suspension (6)Seats (5)Brakes (4)Fuel system (4)Steering (4)Airbags (3)Electronic Stability Control (esc) (3)

1 of 52 complaints match · Suspension · crash/fire/injury only · clear filters

May 24, 2019SuspensionFire

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE REAR SECTION WOULD BOUNCE UP AND DOWN VIOLENTLY DUE TO A FAULTY REAR AIR SUSPENSION. IN ADDITION, AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE VEHICLE AND THE ARM REST WAS EXTREMELY HOT TO THE TOUCH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,500.

NHTSA ODI 11209653

Working with the data? Download all 52 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Mercedes-benz GLC verdict →