What 185 owners told NHTSA about the 2013 Mercedes-benz E-class Wagon

TAKATA RECALL MERCEDES NOT REPAIRING, DEALER HAS NO PARTS AND WON'T DISABLE AIR BAG.

NHTSA ODI 11098382

I HAVE BEEN GIVEN A RECALL NOTICE THAT MY PASSENGER SIDE AIR BAG IS POTENTIALLY DANGEROUS AND COULD EXPLODE KILLING A PASSENGER, BUT I HAVE BEEN TOLD BY MERCEDES THAT THE PART TO FIX WILL NOT BE AVAILABLE UNTIL AT LEAST MARCH OF 2019. IT IS OUTRAGEOUS THAT I AM UNABLE TO SAFELY TAKE A PASSENGER IN MY CAR FOR A YEAR AND ALSO HAVE NO WAY OF SELLING THE CAR SINCE IT IS UNDER SUCH A SERIOUS RECALL. WHAT CAN BE DONE ABOUT THIS?

NHTSA ODI 11096762

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WILSONVILLE AT (503) 454-5000 (25035 SW PARKWAY AVE, WILSONVILLE, OR 97070) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11082570

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS MAY NOT BE AVAILABLE UNTIL JUNE 30, 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11076609

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MOTOR WERKS, 1000 W GOLF RD, HOFFMAN ESTATES, IL 60169) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

NHTSA ODI 11075320

"TAKATA RECALL" THE REPAIR PARTS ARE NOT AVALIABLE TO CORRECT OR REPAIR THE PROBLEM. THIS IS THE PASSENGER SIDE AIR BAG, WHAT AM I TO DO.

NHTSA ODI 11075047