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What 570 owners told NHTSA about the 2013 Mercedes-benz C-class Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (570)Crash / fire / injury (33)Airbags (285)Suspension (73)Body & structure (70)Engine (57)Steering (47)Electrical system (34)Fuel system (33)Brakes (19)Transmission & drivetrain (19)Speed control (12)

1 of 570 complaints match · Suspension · crash/fire/injury only · clear filters

Aug 3, 2022SuspensionCrash

The contact owns a 2013 Mercedes-Benz C300. The contact stated while his wife was driving approximately 30 mph, she was depressing the brake pedal and the rear side of the vehicle shifted to the left independently, causing to impact with another vehicle. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was filed. The vehicle was drivable and the driver was able to continue driving to her destination. The contact took the vehicle to an independent mechanic and was informed the sub frame was corroded. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

NHTSA ODI 11477297

Working with the data? Download all 570 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Mercedes-benz C-class Phev verdict →