Home · 2013 Mercedes-benz C-class Phev · Complaints

What 570 owners told NHTSA about the 2013 Mercedes-benz C-class Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (570)Crash / fire / injury (33)Airbags (285)Suspension (73)Body & structure (70)Engine (57)Steering (47)Electrical system (34)Fuel system (33)Brakes (19)Transmission & drivetrain (19)Speed control (12)

4 of 570 complaints match · Speed control · crash/fire/injury only · clear filters

Mar 19, 2024BrakesSpeed controlAirbagsCrash

The contact owns a 2013 Mercedes-Benz C300. The contact stated while pulling into a parking space and depressing the brake pedal, the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that she depressed the brake pedal but the vehicle failed to respond. The contact stated that while the vehicle was approaching a building ahead, she veered to the right and hit the front bumper of an occupied vehicle. The vehicle then drove over the sidewalk. The contact stated that while approaching the end of the sidewalk, she veered to the right and the vehicle stopped after approximately 200 feet. The air bags did not deploy. There was no injury sustained. A police report was filed. The vehicle was towed to an auto collision repair shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 23,032.

NHTSA ODI 11578340

Jul 25, 2016Speed controlBrakesCrash

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE DRIVING 10 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED AND THE VEHICLE CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ODI 10888183

Mar 15, 2016Speed controlBrakesCrash1 injury

WHILE MAKING A RIGHT TURN INTO A PARKING LOT AT LOW SPEED ACCELERATOR PEDAL NOT DEPRESSED THE VEHICLE SUDDENLY ACCELERATED. WHEN BRAKES WERE DEPRESSED THEY FAILED AND DID NOT STOP NOR SLOW THE VEHICLE. CAR CRASHED INTO THE BUILDING. AIR BAGS ADDITIONALLY DID NOT DEPLOY AS CAR HIT BUILDING IN CORNER AT CENTER OF FRONT. MINOR INJURY TO DRIVER FROM SEAT BELT RESTRAINT.

NHTSA ODI 10849871

Aug 28, 2014AirbagsSpeed controlCrash1 injury

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C300. WHILE EXITING THE GARAGE, THE VEHICLE OVER ACCELERATED ON ITS OWN WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT CRASHED THE VEHICLE INTO A CONCRETE BUILDING AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND BRUISING TO THE STOMACH, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT WAS WAITING FOR THE MANUFACTURER TO CONDUCT AN INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

NHTSA ODI 10629113

Working with the data? Download all 570 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Mercedes-benz C-class Phev verdict →