What 570 owners told NHTSA about the 2013 Mercedes-benz C-class Hybrid

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11221180

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250C. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHUMACHER EUROPEAN (18530 N SCOTTSDALE RD, PHOENIX, AZ 85054, (480) 470-7746) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11221273

2013 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING RECALL REPAIR. *JS

NHTSA ODI 11220072

TAKATA RECALL RECALL DATE JANUARY 2016. NO REMEDY STILL IN 2019. PASSENGER AIRBAG MAY RUPTURE WITH METAL FRAGMENTS. NO RENTAL CAR PROVIDED. NO UPDATES FROM MERCEDES BENZ. NO SAFETY.

NHTSA ODI 11209945

TAKATA RECALL THIS RECALL HAS NOW BEEN OPEN FOR THREE YEARS AND FOUR MONTHS WITH NO PROPOSED RESOLUTION. AS A FLORIDA RESIDENT OWNER OF AN AFFECTED VEHICLE, I CAN ONLY ASSUME THAT THE CONDITION WORSENS OVER TIME, AND THAT THE PASSENGER AIRBAG AT SOME POINT (SOON OR PRESENTLY) BECOMES A GREATER RISK OF DEGREDATION AND EXOLOSIVE DEPLOYMENT THAN OF PASSENGER PROTECTION. MAY WE AT LEAST INSTUCT THE DEALER TO DISABLE THE AIRBAG TEMPORARILY (WITHOUT COST TO US) UNTIL A "FIX" IS AVAILABLE?

NHTSA ODI 11209164

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF LONG BEACH (LOCATED AT 2300 E SPRING ST, SIGNAL HILL, CA 90755, (562) 374-7759) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11209310

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FLETCHER JONES IMPORTS (7300 W SAHARA AVE, LAS VEGAS, NV 89117 (702) 364-2700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11207265

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DEALER MERCEDES BENZ OF PORTLAND (971-340-4573,1605 SW NAITO PKWY, PORTLAND, OR 97201) WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER MAY PROVIDE THE REMEDY TO SCHEDULE AN APPOINTMENT TO RECEIVE THE PART FOR THE RECALL REPAIR, SO THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE MAY BE REPAIRED FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT WAS NOT PROVIDED AN OPTION OF A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED TO ADDRESS PARTS AVAILABILITY TO SERVICE THE RECALL REPAIR FOR THE AIR BAG SYSTEM WITH THE DEALER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11207314

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MERCEDES-BENZ OF STEVENS CREEK (4500 STEVENS CREEK BLVD, SAN JOSE, CA 95129 (408) 641-4610) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11207350

TL* TAKATA RECALL AIR BAG SINCE 1/1/90. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT CALLED THE MERCEDES-BENZ OF NORTH PALM BEACH DEALER (561-848-2900, 9275 FL A1AALT, NORTH PALM BEACH, FL 33403 ) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

NHTSA ODI 11206572

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PLEASANTON (5885 OWENS DR, PLEASANTON, CA 94588, (925) 463-2525) WAS CONTACTED AND CONFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

NHTSA ODI 11203414

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250C. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2016. MERCEDES-BENZ OF BUCKHEAD (2799 PEIDMONT RD NE, ATLANTA, GA 30305) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11193802

"TAKATA RECALL" STILL HAVE NOT HEARD FROM MERCEDES ABOUT WHEN THIS WILL BE FIXED. MY KIDS ARE NOT ABLE TO RIDE IN MY FRONT PASSENGER SEAT DUE TO THIS ISSUE AND THE POSSIBILITY THAT THE AIR BAG COULD GO OFF RANDOMLY. THIS RECALL HAS BEEN KNOWN SINCE JAN. 10TH 2016.

NHTSA ODI 11193656

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 17V627000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF HOUSTON GREENWAY (LOCATED AT 3900 SOUTHWEST FWY, HOUSTON, TX 77027, (713) 489-2111) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11193076

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SCHUMACHER EUROPEAN (18530 N SCOTTSDALE RD, PHOENIX, AZ 85054) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11192465

TAKATA RECALL -- I HAVE CALLED THE MERCEDES DEALERSHIP'S SERVICE DEPT SEVERAL TIMES, AND GET THE SAME ANSWER THAT THEY HAVE NO INFORMATION REGARDING THIS RECALL. I WOULD EXPECT THAT BY THIS TIME, THEY SHOULD AT LEAST HAVE SOME GENERAL IDEA OF WHEN THIS RECALL COULD BE HANDLED.

NHTSA ODI 11192291

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). MERCEDES-BENZ OF RICHMOND (8225 W BROAD ST, HENRICO, VA 23294, (804) 755-9300) INDICATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE REPAIR APPOINTMENT FOR OVER A YEAR. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11191551

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2018. THE DEALER (RBM OF ATLANTA, INC, 7640 ROSWELL RD, ATLANTA, GA 30350) WAS CONTACTED AND STATED THAT THE REPLACEMENT AIR BAGS WOULD NOT BE AVAILABLE UNTIL APRIL OF 2020. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11191487

TAKATA RECALL STILL NO REMEDY!!!!!

NHTSA ODI 11190026

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MARIN (540 FRANCISCO BLVD W, SAN RAFAEL, CA 94901, 415-233-6509) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER UNTIL 2020. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 11186232

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT MENTIONED THAT AIR BAG WARNING INDICATOR ILLUMINATED AND THE FRONT PASSENGER TURN SIGNAL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO FLAGSHIP MOTORCARS OF LYNNFIELD (385 BROADWAY, RTE. 1, LYNNFIELD, MA 01940) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11185446

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE IN MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS).

NHTSA ODI 11183917

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MANHATTAN (LOCATED AT 770 11TH AVE, NEW YORK, NY 10019, (212) 629-1600) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS).

NHTSA ODI 11184001

TAKATA RECALL. LETTER SAYS MY CAR MIGHT KILL ME OR PASSENGERS BUT THERE IS NO REMEDY. WFT AM I SUPPOSED TO DO WITH A CAR THAT I AM AFRAID TO DRIVE. THE AUTHORIZED DEALER IS UNABLE TO FIX IT. THIS IS UNACCEPTABLE. I WILL BE CONTACTING A LAWYER NEXT. THEY HAVE KNOWS ABOUTTHJIS FOR YEARS AND ARE JSUT NOW NOTIFYING ME. SOUNDS LIKE A GREAT LAWSUIT.

NHTSA ODI 11183403

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE MALFUNCTION SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO RECIEVED TWO RECALL NOTICES FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MIAMI (1200 NW 167TH ST, MIAMI, FL 33169, (305) 707-0147) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT DUE TO THE RECALL AND THAT THE FUSE WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

NHTSA ODI 11182348