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What 24 owners told NHTSA about the 2013 Mazda Mazda5

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (24)Crash / fire / injury (4)Brakes (5)Body & structure (4)Engine (4)Steering (4)Seats (2)Transmission & drivetrain (2)Wheels (2)Chest Clip, Buckle, Harness (1)Electrical system (1)Electronic Stability Control (esc) (1)

4 of 24 complaints match · crash/fire/injury only · clear filters

Aug 15, 2019BrakesEngineFuel systemCrash

I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED. IT ALSO JERKS WHEN IN DRIVE BUT NOT APPLYING THE GAS, THEN REVS WITH NO WARNING. NO CHECK ENGINE OR OTHER LIGHTS ARE COMING ON. I HAVE BEEN ON SEVERAL MAZDA FORUMS AND THIS SEEMS TO BE A RECURRING ISSUE WTH THIS VEHICLE. IT HAS CAUSED ME TO HIT A WALL (I WAS SLOWING DOWN, COMING INTO A PARKING SPACE) AND MY NEIGHBORS VEHICLE AS I WAS WAITING TO TURN RIGHT OUT OF OUR CONDOS.

NHTSA ODI 11244077

Sep 23, 2015BrakesCrash1 injury

TL* THE CONTACT OWNED A 2013 MAZDA 5. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE FAILURE CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT BOTH AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED INJURIES TO THE CHEST FROM THE SEAT BELT, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NHTSA ODI 10773983

Dec 2, 2014BrakesCrash

THE EMERGENCY BRAKES OF MAZDA 5 DO NOT WORK. MY CAR SLID OFF WHILE PARKED AND CRASHED AGAINST A MAILBOX. BOTH CAR AND MAILBOX WERE DAMAGED. MAZDA CLAIMS IT IS NOT RESPONSIBLE AS IT STATES IN ITS MANUAL THAT YOU NEED TO ALWAYS LEAVE THE CAR ON GEAR WHEN YOU PARK EVEN ON A FLAT LANDSCAPE. HOWEVER (1) SHOULDN'T THE EMERGENCY BRAKE STILL WORK AND (2) DOESN'T LEAVING THE CAR ON GEAR WHEN YOU PARK DAMAGE QUICKER THE GEAR BOX AND BRAKES? OTHER MAZDA 5 CAR OWNERS ALSO COMPLAIN THAT THEY REALLY HAVE TO PULL HARD TWICE OR THREE TIMES ON THE EMERGENCY BRAKES SO THAT IS STOPS CLICKING. THIS IS A SAFETY ISSUE AND MAZDA 5 CARS SHOULD BE RECALLED. *JS

NHTSA ODI 10661587

Oct 10, 2014Parking BrakeTransmission & drivetrainCrash

TL* THE CONTACT OWNS A 2013 MAZDA 5. WHILE PARKED WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. ..UPDATED 11/18/14 *BF

NHTSA ODI 10643803

Working with the data? Download all 24 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Mazda Mazda5 verdict →