What 115 owners told NHTSA about the 2013 Lincoln Mkz Hev

Took car in for an oil change and tire rotation. The dealer did the oil change but could not do the tire rotation because the lug nuts needed to be replaced.

NHTSA ODI 11541241

We have swollen lug nuts on our vehicle. We are unable to rotate our tires and our service technician states they all need to be replaced. They state the "outer shell is swelling". The vehicle is available for inspection. This is a safety concern since the lug nuts can break. No warning lamps or messages are shown. These were professional inspected by a trained technician at Chapel Hill Tire located at 502 W Franklin St, Chapel Hill NC 27516. 919-967-7092

NHTSA ODI 11456409

DURING A SERVICE AT THE DEALERSHIP I WAS INFORMED THAT ALL MY WHEEL LUG NUTS NEEDED TO BE CHANGED BECAUSE OF SWELLING. PER THE MECHANIC, THIS IS A KNOW PROBLEM WITH THIS LUG NUTS ON THIS MODEL OF LINCOLN.

NHTSA ODI 11351630

AT MY 55000 MILE SERVICE I WAS INFORMED THAT ALL MY WHEEL LUG NUTS NEEDED TO BE CHANGED BECAUSE OF SWELLING. PER THE MECHANIC, THIS IS A KNOW PROBLEM WITH THIS LUG NUTS ON THIS MODEL OF LINCOLN. I JUST HAD THEM REPLACED WITH THE TOTAL COST OF REPAIR INCLUDING THREE DAMAGED LUG STUDS FOR APPROX $440. THE REPLACEMENT LUG NUTS WERE THE SAME AS THE ORIGINAL ONES.

NHTSA ODI 11130538

ORIGINAL OWNER OF 2013 LINCOLN MKZ DISCOVERED ON 6/27/14 AT 15896 MILES A BULGE ON THE SIDEWALL OF THE RIGHT REAR P245/40 R19 PIRELLI PZERO NERO TIRE. SAME OWNER/VEHICLE ON 4/2/15 AT 27600 MILES ANOTHER BULGE ON THE SIDEWALL OF THE LEFT FRONT TIRE. EACH TIRE WAS IMMEDIATELY REPLACED AT OWNERS EXPENSE PRIOR TO CATASTROPHIC FAILURE. THE TIRES DID NOT STRIKE A CURB OR EXPERIENCE ANY UNUSUAL OR HARSH ROADS. THE OWNER WAS NOT INFORMED BY THE TIRE STORE OF THIS SAFERCAR FORM AND ACTION, HENCE THE DELAY OF THIS ENTRY.

NHTSA ODI 10984604

I HAVE A 2013 LINCOLN MKZ HYBRID WITH 27,400 MILES. IT HAS MICHELIN PRIMACY MXM4 245/45R18 TIRES. ONE IS COMPLETELY WORN OUT (BALD) AND 3 ARE WORN AND UNSAFE. I AM HAVING TO REPLACE ALL FOUR TIRES DUE TO THEM BEING UNSAFE AND WORN. *TR

NHTSA ODI 10672144

THE CAR WAS PULLED INTO A PARKING SPACE (SPACE IN FRONT OF A CANAL) AND PUSHED BUTTONED INTO PARK AND THE CAR THEN LURCHED FORWARD, GOING INTO THE CANAL (FRONT HALF ONLY, THE BACK HALF WAS STOPPED BY THE SEA WALL). WE SEE THERE WAS A RECALL FOR THE SAME PROBLEM FOR 2013 LINCOLN MKZ HYBRIDS (OURS IS NOT A HYBRID). *TR

NHTSA ODI 10643296

WHEELS ARE 19". SPARE TIRE IS 17".DROVE A 100 MILES ON THE SPARE. AFTER WHEELS WAS REPLACE. I HAD TO HAVE 4 WHEEL ALIGNMENT CORRECTED. SERVICE DEPT. SAID A CONTROL ARM HAD SHIFTED. STANDARD WHEELS ARE 18". I HAD 19" FACTORY INSTALLED WHEELS. THERE IS A FULL SIZE SPARE AVAILABLE WHICH DID NOT COME WITH THE CAR. *TT

NHTSA ODI 10583094