What 115 owners told NHTSA about the 2013 Lincoln Mkz Hev

The contact owns a 2013 Lincoln MKZ. The contact stated while driving 45 mph, he saw smoke entering through the vents. The contact stated no warning light was illuminated. The contact continued driving the vehicle to a near friend's residence. The contact stated when he open the hood he saw the fire was located on the engine. The contact was able to extinguish the fire with water nearby. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The fire department did come to the location of the vehicle but a fire report was not filed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 136,000.

NHTSA ODI 11495511

WHILE TURNING INTO MY DRIVEWAY I SLOWED TO MAKE THE TURN AND MY CAR IMMEDIATELY ACCELERATED RPMS REVVED UP. NO DAMAGE WAS DONE. THEN A COUPLE OF DAYS LATER I WAS PULLING INTO A PARKING SPACE AND SLOWED TO MAKE THE TURN AND THE RPMS SHOT UP AGAIN CAUSING ME TO HIT A PARKED CAR AND ALSO A BUILDING BEFORE I COULD BRING THE CAR TO A STOP. I TOOK THE CAR IMMEDIATELY TO GRAY DANIELS DEALERSHIP IN BRANDON MS AND THEY TOLD ME THEY CLD NOT EVEN LOOK AT IT UNTIL TUESDAY. THIS WAS FRIDAY JUNE 15, 2018. NO INJURIES OCCURRED, MY AIRBAG DID NOT DEPLOY. CAR HAS SIGNIFICANT DAMAGE BUT WAS DRIVABLE. I WAS UNCOMFORTABLE DRIVING THE CAR SO I GOT A RENTAL CAR AND TOOK THE MKZ BACK TO GRAY DANIELS. AFTER RESEARCHING THIS ISSUE, IT SEEMS A COMMON PROBLEM AND IT IS CALLED ELECTROMAGNETIC INTERFERENCE CAUSING UNWANTED ACCELERATION. THIS IS A HUGE SAFETY ISSUE THAT FORD HAS KNOWN ABOUT FOR YEARS!!!! THE DEALERSHIPS ARE ALSO AWARE! EVEN THOUGH GRAY DANIELS PLAYED IGNORANT, THEY ARE AWARE. I HAVE SENT THEM AN EMAIL OF COUNTLESS COMPLAINTS MADE BECAUSE OF THIS ISSUE AND OVER 5000 DEATHS THAT HAVE OCCURRED AND A HUGE LAWSUIT STIMPSON VS FORD FOR THIS VERY REASON! I WANT THIS PROBLEM RESOLVED AND A FORMAL COMPLAINT FILED. I WILL ALSO BE ADVISING FORD MOTOR COMPANY (NOT THAT THEY WILL DO ANYTHING) OF THE DEALERSHIP AND HOW I WAS TREATED. THE DEALERSHIP WAS COMPLETELY UNPROFESSIONAL AND MY DAUGHTER EVEN WENT TO THE DEALERSHIP AND EXPLAINED THEIR SERIOUSNESS OF THE ISSUE STILL GRAY DANIELS COULD CARE LESS AND TOLD MY DAUGHTER TO STOP VIDEO AND AUDIO RECORDING. I'VE ATTACHED 5 COMPLAINTS THAT I FOUND ONLINE. I COULD PROVIDE MANY MORE BUT YOUR SITE DOES NOT ALLOW MORE THAN 5. SOMETHING NEEDS TO BE DONE!!!!

NHTSA ODI 11102454