What 140 owners told NHTSA about the 2013 Lincoln Mks

The contact owns a 2013 Lincoln MKS. The contact received notification of NHTSA Campaign Number: 13V227000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.

NHTSA ODI 11618931

The contact owns a 2013 Lincoln MKS. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact drove the vehicle to the shoulder of the road. The contact stated that the vehicle lost motive power. The vehicle was restarted and driven without further failure. Additionally, the contact stated that recently after the vehicle was started, the power steering assists failure warning light illuminated. The contact checked the power steering fluid level, and the level was sufficient. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched and discovered NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) and 15V34000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The contact was informed that the repair was not included in the recalls. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,698.

NHTSA ODI 11607291

For some 4 years now our car has gone into a limp mode while being driven at highway speeds, over bridges, and along dark roadways. The check engine wrench lights up when the car goes into this mode. Unannounced, the sudden and immediate slowing of the car leaves it unsafe to driver, passengers, and others on the road who find themselves behind a fast moving car that suddenly and without notice drastically slows down on its own. It is an uncontrollable unsafe and hazardous creeping condition. The car restarts and drives after being placed in park and shut down. The car then drives normally until the next limp situation. Once the car is turned off and restarted however the check engine wrench clears from display screen, and the code itself clears from the pcm. This has made the intermittent events impossible to catch upon being diagnosed by the dealer. We finally had to drive with our code diagnostic device to try and catch the problem as and when it suddenly arose in traffic. Last week the problem occurred again. We were able to get to the side of the highway and plug in the diagnostic device and pull a single code; DTC P2111. Upon researching the code we found that this unsafe problem as been known to Ford for sometime, but we were not in that group of owners who were sent letters explaining the extended warranty program put into place to correct this situation. That Customer Satisfaction Program, 13N03, extended the warranty period to 10 yrs from in-service and 1500 miles. Our vehicle, a 2013 Lincoln Mks with 110800 mis., is clearly is being affected by the throttle stuck open/closed defect (P2111), and, clearly falls within the extended warranty coverage period. We have tried to get Ford to handle our P2111 Code problem as it has corrected others it acknowledged and repaired, but Ford declined. Ford told us that since NHTSA had not assigned coverage to our VIN#, so it cannot come under the program. We are asking that our car be placed in the program and repaired.

NHTSA ODI 11429278

MY FUEL PUMP DRIVER MODULE WHICH SUPPLIES POWER TO THE FUEL PUMP STOPPED WORKING AND HAD TO BE REPLACED AT 48,222 MILES. LUCKILY, THE CAR WAS NOT IN DRIVING MODE. IT WOULD JUST NOT START IN MY DRIVEWAY. IT HAD TO BE TOWED TO THE LINCOLN DEALERSHIP AND IT WAS DIAGNOSED THAT THE MODULE LOCATED BEHIND THE REAR SEAT BACK FAILED. THAT WAS A $488.64 BILL. I NOW SEE THAT THIS IS ONLY COVERED WITH THE 3.5 TURBO MKS, HOWEVER, THEY ARE THE SAME VEHICLES JUST WITH THE TURBO FEATURE. I DO FEEL THAT MY SITUATION IS RELATED TO THE SAFETY RECALL. THE VEHICLE WOULD CRANK BUT THE MODULE PREVENTED THE ELECTRONIC FUEL PUMP FROM WORKING. HOW CAN I RECEIVE SOME FORM OF COMPENSATION FOR THE REPAIR OF $488.64??? THAT MODULE SHOULD NOT HAVE FAILED WITH A VEHICLE ONLY HAVING 48,222 MILES ON IT. THE CAR IS IN TOP PRISTINE CONDITION. I PURCHASED ANOTHER OEM FORD UNIT FOR A BACKUP IF THIS SHOULD OCCUR AGAIN. I CANNOT AFFORD ANOTHER $500.00 SERVICE BILL FOR THIS ISSUE. I WILL HAVE MY LINCOLN DEALER RESEARCH THE NEW OEM PART SO THAT IT ALSO WILL NOT FAIL.

NHTSA ODI 11395555

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601, (508)815-4007) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,320.

NHTSA ODI 11395411

MY 2013 MKS IS STALLING WHILING DRIVING NUMEROUS TIMES, ALMOST CAUSED AN ACCIDENT A FEW DAYS AGO. THERE IS A RECALL ON 2013 MKS FUEL MODULE BECAUSE IT CUTS OUT WHILE DRIVING. HOWEVER, AFTER CALLING LINCOLN I AM TOLD THAT MY LINCOLN MKS 2013 IS NOT ON THE RECALL LIST. LINCOLN REFUSES TO ACKNOWLEDGE THAT MY 2013 MKS IS EXPERIENCING THE SAME ISSUE WHERE ENGINE STALL WHILE DRIVING. BECAUSE MY VIN NUMBER IS NOT ON THE RECALL LIST. I ORIGINALLY TOOK THE CAR OR MY MECHANIC BECAUSE I NEEDED IT LOOKED AT RIGHT AWAY AS IT'S EXTREMELY UNSAFE. MY MECHANIC ALERTED ME TO THE RECALL. I DON'T UNDERSTAND HOW LINCOLN THINKS MY CAR DOES NOT APPLY TO RECALL.

NHTSA ODI 11365889

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE ATTEMPTING TO COLD START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO SENTRY LINCOLN 940 BOSTON TURNPIKE SHREWSBURY, MA 01545 (508) 281-8171, TO BE DIAGNOSED. THE PROGNOSIS WAS THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.*BF*JB

NHTSA ODI 11307415

MY VEHICLE'S FUEL PUMP ELECTRONIC CONTROL MODULE FAILED AND MY VEHICLE WOULD NOT START. THERE IS A RECALL FOR THIS ISSUE FOR THE SAME MODEL YEAR, HOWEVER MY VIN NUMBER IS NOT INCLUDED IN THIS RECALL. I PAID FOR AND HAD THE FUEL PUMP ELECTRONIC CONTROL MODULE REPLACED AT THE LINCOLN DEALERSHIP. THE DATE NOTATED BELOW IS IN REFERENCE TO WHEN THIS INCIDENT OCCURED. THE OTHER ISSUE INVOLVES THE MANUFACTURER'S OPTIONAL 20 INCH WHEELS. WHEN THE VEHICLE IS EQUIPPED WITH THESE WHEELS, IT CAUSES THE ADAPTIVE SUSPENSION TO NOT WORK PROPERLY, CREATING A VERY HARSH RIDE. THIS HARSH RIDE WAS NOT DISCLOSED AS A SIDE EFFECT ON THE MANUFACTURER'S WEBSITE, AND IT DEFEATS THE PURPOSE OF HAVING AN ADAPTIVE SUSPENSION SYSTEM. IT ALSO INCREASES THE RISK OF BENDING THE WHEELS WHEN DRIVING OVER POTHOLES WHICH IS WHAT THE ADAPTIVE SUSPENSION SYSTEM IS ADVERTISED TO AVOID.

NHTSA ODI 11280218

CAR WOULD CRANK. BUT NOT START. THE CAR WAS PARKED @ HOME THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS.*JS

NHTSA ODI 11191168

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED GREY SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. IN ADDITION, WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE FAILURE RECURRED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ODI 11190225

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. AFTER STARTING THE VEHICLE AND PLACING THE VEHICLE IN DRIVE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP ELECTRIC MODULE FAILED. WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED, THE CONTACT WAS INFORMED BY KOONS SILVER SPRING FORD (3111 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (855) 765-9649) THAT THE PART HAD BEEN DISCONTINUED. THE CONTACT STATED THAT THE SUGGESTED REPLACEMENT PART WAS NOT COMPATIBLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

NHTSA ODI 11033023

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE CONTACT DETECTED A FUEL ODOR AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO VOGLER MOTOR COMPANY (1170 E MAIN ST, CARBONDALE, IL 62901) WHERE THE RECALL REPAIR WAS COMPLETED; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE STALLED ONCE AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. VOGLER FORD STATED THAT THEY WOULD TOW THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11005322

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE STALLED RANDOMLY WITHOUT WARNING. OCCASIONALLY, THE VEHICLE WOULD NOT START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR DIAGNOSTIC TESTING. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC. MONTHS LATER, THE MANUFACTURER SENT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING TO DETERMINE THE MANUFACTURER'S SOLUTION TO SCHEDULE A RECALL REPAIR WITH THE DEALER. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10949713

I WENT TO CAL WORTHINGTON IN ANCHORAGE ALASKA WHERE I BOUGHT MY CAR TO HAVE THE RECALL 13S04 FUEL DELIVERY MODULE REPLACED. NOW LESS THAN A WEEK WITH THE NEW MODULE, THE MODULE IS LEAKING AND THE GAS FUMES ARE OVERWHELMING INSIDE MY GARAGE. I PARKED MY CAR OUTSIDE LAST NIGHT TO BE SURE IT WAS THE CAR. I PULLED IT BACK IN THIS MORNING AND RIGHT AWAY THE GARAGE WAS OVERWHELMED WITH GAS FUMES. THE DEALERSHIP IS A 3 HOUR DRIVE ONE WAY FOR ME. I AM TIRED OF MECHANICS LEAVING THINGS UNCOMPLETED. THEY DIDN'T HOOK MY HEATED SEATS BACK IN AFTER WORKING ON IT. WIRES WERE HANGING OUT OF THE BOTTOM AND MY MOTOR PROTECTOR SHIELD WAS NOT SCREWED IN. ALSO, 3 WEEKS AGO, ANOTHER COUPLE IN THE AREA OWNED A 2013 LINCOLN MKS SIMILAR TO MINE. IT CAUGHT ON FIRE WHILE WAITING FOR THEIR FOOD IN A MCDONALDS DRIVE THRU. IT COMPLETELY BURNED UP. *TR

NHTSA ODI 10550564

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 13V227000 (FUEL SYSTEM, GASOLINE) THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE DEALER DID NOT PROVIDE A DATE IN WHICH PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10535374

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THAT THE PART WAS UNAVAILABLE AND WOULD NOT RELEASE THE VEHICLE UNTIL AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE THE EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE ANY FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10535383