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What 13 owners told NHTSA about the 2013 Lexus IS 250

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (13)Crash / fire / injury (3)Visibility & wipers (4)Airbags (3)Engine (3)Wheels (2)Body & structure (1)Fuel system (1)Seats (1)Speed control (1)Steering (1)Suspension (1)

1 of 13 complaints match · Speed control · crash/fire/injury only · clear filters

Dec 9, 2019AirbagsSpeed controlCrash1 injury

TL* THE CONTACT'S MOTHER OWNS A 2013 LEXUS IS 250. WHILE THE DRIVER WAS ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN PARK WITH THE BRAKE PEDAL DEPRESSED. SUDDENLY, THE VEHICLE ACCELERATED INDEPENDENTLY, DROVE OVER A CURB, STRUCK A TREE, AND STRUCK A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS INJURED AND SOUGHT MEDICAL ATTENTION AT THE EMERGENCY ROOM. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED AND THE REPAIR WAS STILL PENDING. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11287952

Working with the data? Download all 13 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Lexus IS 250 verdict →