What 40 owners told NHTSA about the 2013 Lexus Es300h

I WAS PARKING MY CAR ON A COMMERCIAL COMPLEX. I AM PRESSING ON THE BRAKE AS THE CAR SLOWS DOWN. WHEN I FURTHER PRESSED ON THE BRAKE, THE CAR INSTEAD OF TAKING A COMPLETE STOP, ACCELERATED. IT HIT THE BUILDING IN FRONT OF ME. WHEN TRYING TO BACK UP, IT ACCELERATED AGAIN IN REVERSE. I PRESSED THE BRAKE REALLY HARD THEN IT STOPPED.

NHTSA ODI 10970855

THE LEXUS ES 300H 2013 MODEL CAR WHILE PARKING ON THE FLAT DRIVE-WAY (NO SLOPE), HAVING THE BRAKE PEDAL DEPRESSED AND MOVING THE GEAR LEVER FROM D TO PARK, THE CAR SUDDENLY ACCELERATED WITHIN A FRACTION OF A SECOND AND HIT THE GARAGE DOOR, COMPLETELY BREAKING THE GARAGE DOOR. THE FRONT OF THE CAR GOT DAMAGED AND A CAR PARKED INSIDE THE GARAGE ALSO GOT DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE CAR STOPPED AFTER THE GEAR LEVER WAS MOVED TO PARK. THIS EXPERIENCE WAS FRIGHTENING AND IS A VERY SERIOUS AND DANGEROUS SAFETY HAZARD. THIS HAPPENED AROUND 6:30PM IN NORTHERN CALIFORNIA, CUPERTINO CITY, ON A BRIGHT SUNNY DAY. *TR

NHTSA ODI 10609490

CAR HAS BRAKE PEDAL CHARACTERISTIC WHICH ALLOWS THE BRAKE PEDAL TO REACH FULL STOP OF THE END OF FULL MECHANICAL TRAVEL (VS. HYDRAULICALLY LIMITED BY BRAKE PRESSURE) AND THE BRAKES ARE NO LONGER ABLE TO APPLY MORE BRAKING FORCE. THIS CHARACTERISTIC OF THIS CAR MODEL IS DIRECTLY LINKED WITH THE CAUSATION OF THE COLLISION AND WAS CERTAINLY A MAJOR SURPRISE TO THE OWNER AS THIS EVENT WAS OCCURRING. NO SUCH WARNING PROVIDED TO CONSUMERS WITH THIS PARTICULAR BRAKING ISSUE IN LEXUS ES300H. CHARACTERISTIC IS ENDEMIC TO THE MODEL AS TESTED IN OTHER IDENTICAL MODELS BY THE OWNER. STEERING WHEEL AIRBAG (ONE OF SEVERAL THAT DEPLOYED IN THIS TOTAL LOSS ACCIDENT) DID NOT PREVENT OWNER FROM PHYSICALLY STRIKING THE STEERING WHEEL EVEN THOUGH HE WAS UTILIZING THE SEAT BELT. CHEST FORCEFULLY STRUCK STEERING WHEEL, WHICH SHOULD NOT HAVE OCCURRED AND SHOULD BE ACCOUNTED FOR IN THE DESIGN AND MANUFACTURE OF THIS SAFETY RESTRAINT SYSTEM. THE OWNER WAS NOT PROPERLY RESTRAINED FROM IMPACTING THE STEERING WHEEL WHICH INFLICTED SERIOUS BODILY INJURY. FURTHERMORE, HE WAS ABLE TO OBSERVE THE ENGINE HOOD OF THE VEHICLE FOLD UP DURING THE IMPACT AND SO NO VISUAL OBSTRUCTION OCCURRED IN THE MOMENTS OF IMPACT AND AIR BAG DEPLOYMENT. THE AIR BAG DID NOT PROPERLY COVER THE STEERING WHEEL TO PREVENT STEERING WHEEL BLUNT FORCE TRAUMA. SEAT BELTS SHOULD HAVE RESTRAINED THE OWNER FROM HITTING THE STEERING WHEEL WHICH IT DID NOT DO. THE OWNER ALWAYS HAD THE SEAT POSITIONED WELL AWAY FROM THE STEERING WHEEL. THROUGH A COMBINATION OF THE AIR BAG DESIGN, AND THE SEAT BELTS AND BRAKES NOT WORKING IN A MANNER THEY ARE EXPECTED TO DO SO, THE OWNER WAS SERIOUSLY INJURED. THE BRAKES ON THE CAR FEATURE TYPICAL ANTI LOCK CAPABILITY, WHICH WOULD MAKE THE BRAKE PEDAL PULSATE UPON ACTIVATION. NO SUCH PULSATION OCCURRED DURING THIS PRE-ACCIDENT AND ACCIDENT DECELERATION. *TR

NHTSA ODI 10576579