What 40 owners told NHTSA about the 2013 Lexus Ct200h

VIOLENT SHUDDER/SHAKING OF THE ENGINE. WHEN THE CT200H IS STATIONARY OR IN MOTION THE ENGINE PERIODICALLY SHAKES VIOLENTLY SOMETIMES UP TO 30 SECONDS THEN IT GOES AWAY. IT HAPPENED ON COLD OR HOT STARTS. THE EGR HAS BEEN CLEANED FROM CARBON BUILD UP, HAS NEW SPARK PLUGS AND COILS ARE GOOD. I HAVE LATELY BEEN NOTICING COOLANT LOSS. NUMEROUS PRIUS AND LEXUS OWNERS HAVING THIS SAME ISSUE. CHECK ENGINE LIGHT FINALLY CAME ON WITH CODE P0301 "CYLINDER 1 MISFIRE."

NHTSA ODI 11047679

HORN STOPPED WORKING WHEN STEERING WHEEL IN STRAIGHT POSITION. WHEN STEERING WHEEL IS MOVED TO THE RIGHT THE HORN WORKS. WHEN THE STEERING WHEEL IS MOVED TO THE LEFT , THE HORN WORKS IN CERTAIN POSITIONS BUT IS NOT CONSISTENT. THIS CREATES A POTENTIALLY HAZARDOUS SITUATION WHEN DRIVING STRAIGHT YOU CANNOT USE THE HORN TO WARN OTHER CARS OR PEDESTRIANS. NOTICED THE HORN ISSUES IN THE BEGGING OF NOVEMBER 2017. NOT SURE HOW LONG THE HORN WAS BROKEN BEFORE THAT.

NHTSA ODI 11047198

EXCESSIVE OIL CONSUMPTION. BEFORE THE SCHEDULED OIL CHANGE AT 40,000 MILES, I CHECKED THE OIL LEVEL AND FOUND NO OIL ON THE DIPSTICK.

NHTSA ODI 11042271

THE BRAKES ON THIS CAR QUIT WORKING FOR A SECOND WHEN BRAKING OVER ROUGH SPOTS SUCH AS POT HOLES OR SPEED BUMPS. BUT, OF COURSE, NOT ALWAYS. IT FEELS AS IF THE CAR WANTS TO ACCELERATE WHEN THIS HAPPENS. I HAVE HAD THIS HAPPEN ON NUMEROUS OCCASIONS.

NHTSA ODI 10991341

CAR SURGES WHEN BRAKING AND GOING OVER SPEED BUMP, TRAIN TRACKS, POT HOLES GOING BETWEEN 20 - 35 MILES. THIS HAS HAPPENED ABOUT 5-6 TIMES SINCE WITH 1/14 HAPPENING I HAVE HAD THE CAR. I HAVE ASKED FOR LEXUS OF PALM BEACH TO DO HEALTH CHECK, BRAKE CHECK AND ALL SYSTEMS ARE OK, BUT SOMETHING IS NOT RIGHT. JUST WORRIED THAT WHEN CAR SURGES, ME AND/OR MY FAMILY OR PASSENGERS GET INJURED

NHTSA ODI 10820431

AS I WAS DRIVING INTO A TURN FROM A COMPLETE STOP IN THE TURN LANE ON A CITY STREET, MY CAR SURGED FORWARD AND THE BRAKES DIDN'T RESPOND. THE AIRBAG DID NOT DEPLOY.

NHTSA ODI 10785840

SINGLE VEHICLE ROLLOVER APROX. 75MPH ON HIGHWAY.. VEHICLE EQUIPPED WITH SIDE CURTAIN AIRBAGS. VEHICLE WAS IMPACTED WITH EXTREME FORCE ON ALL SIDES AND TOP OF VEHICLE. DRIVERS LEFT SHOULDER AND FACE WHERE INJURED DURING THE IMPACT AND ROLL. SIDE CURTAIN DEPLOYMENT WOULD HAVE SAVED DRIVER FROM INJURY IF THEY WHERE WORKING PROPERLY.

NHTSA ODI 10780698

THE WHITE RUNNING LIGHTS ON THE REAR END OF SOME LEXUS MODELS ARE HAZARDOUS. WHITE LIGHTS INDICATE AN ONCOMING VEHICLE, SO REAR WHITE RUNNING LIGHTS VIOLATE THAT RULE. I HAVE BEEN DRIVING BEHIND THESE VEHICLES IN FAIR WEATHER CONDITIONS AND HAD MOMENTARY CONFUSION, SO I IMAGINE THAT IN POOR WEATHER CONDITIONS, THIS COULD REALLY CAUSE A PROBLEM. PLEASE CONSIDER PROHIBITING THE PLACEMENT OF WHITE RUNNING LIGHTS ON THE REAR END OF VEHICLES. THANK YOU. *TR

NHTSA ODI 10780418

STARTING COLD. FOOT ON BRAKE. PUSH START BUTTON. DASH STUFF LIGHTS UP BUT CAR DOES NOT START. TAKE FOOT OFF BRAKE AND DEPRESS GAS PEDAL. CAR STARTS. IT WILL STALL IF LEFT TO RUN WITH FOOT OFF GAS PEDAL.EASY TO RESTART BY DEPRESSING GAS PEDAL AND NO FOOT ON BRAKE. DOES THIS CONSISTENTLY. TOOK CAR TO DEALER AND THEY CHANGED THE OIL BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM.

NHTSA ODI 10734980

TL* THE CONTACT OWNS A 2013 LEXUS CT. WHILE COASTING INTO AN ELEVATED DRIVEWAY, THE VEHICLE EXPERIENCED BRAKE FAILURE. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STOPPED RIGHT IN FRONT OF HIS RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,847. THE VIN WAS NOT AVAILABLE. UPDATED 03/30/15*LJ UPDATED 6/24/2015*JS

NHTSA ODI 10683861

I HAD PLACED MY TOLL ROADS TRANSPONDER (APPROX. 4"X4"X1/2') ON THE DASH IN FRONT OF THE CLOSED NAVIGATION PANEL. WHEN I PUT THE CAR IN REVERSE, THE NAVIGATION PANEL OPENED AUTOMATICALLY AND THE TRANSPONDER SLID UNDER THE PANEL, PREVENTING THE PANEL FROM OPENING OR CLOSING ALL OF THE WAY. I WAS UNABLE TO REMOVE THE TRANSPONDER SO I TOOK IT TO MY LEXUS DEALER WHO TOLD ME SINCE IT WAS NOT A "WARRANTY ITEM", IT WOULD COST $140/HR TO REPAIR. IT IS A DESIGN DEFECT - ANYTHING SMALL WILL SLIDE UNDER THE NAVIGATION PANEL WHEN IT OPENS AND WILL JAM THE UNIT. *TR

NHTSA ODI 10680884

WHILE DRIVING AT HIGHWAY SPEEDS, THE SUNROOF ON MY 2013 LEXUS CT200H EXPLODED WITH A DEAFENING BANG. WINDOWS WERE ROLLED UP, AC RUNNING, SUNROOF CLOSED. I WAS NOT NEAR A BRIDGE, NOR WAS SOMEONE NEXT TO ME WHO COULD HAVE THROWN SOMETHING. THE NEXT DAY I TOOK IT TO THE LEXUS DEALER IN AUSTIN TEXAS, BUT THEY DENIED THERE WAS A PROBLEM ("SOMETHING MUST HAVE HIT IT" THEY SAID, ALTHOUGH I ASKED WHY THE REMAINING GLASS WAS BOWED OUTWARD, FOR WHICH THEY DIDN'T HAVE AN ANSWER), AND THEY REFUSED TO FIX THE SUNROOF UNDER WARRANTY (ITS A 2013, WITH ABOUT 17K MILES). I HAD A FRIEND WHO HAD A LEXUS SERVICED THERE YESTERDAY (AFTER I'D GONE) TO ASK THE SAME DEALER IF THEY'VE HEARD OF IT, AND THE SERVICE TECH SAID YES THEY DEFINITELY KNEW, YET THEY DIDN'T ADMIT THAT TO ME. ON THE CONTRARY, THE LEXUS REP SAID "WE DON'T SEE RECORD OF THIS HAPPENING TO THIS VEHICLE." THIS IS HAPPENING TO SEVERAL MAKES/MODELS, AND BEEN REPORTED HERE, SO IT MAY BE THE GLASS (CHEAP FROM CHINA?) AND NOT A ROOF-DESIGN PROBLEM. IN ANY CASE, ITS DEADLY AND WHO KNOWS HOW MANY HAVE ALREADY DIED, BUT NO ONE KNEW IT WAS THAT THE SUNROOF HAD EXPLODED AND SPRAYED THEIR EYES WITH SHATTERED GLASS, CAUSING THEM TO ROLL OVER, TO HIT ONCOMING TRAFFIC, A POLE, OR A TREE. AND IN THE JUMBLE OF CAR PARTS AND BODY PARTS, IT WASN'T OBVIOUS THE ROOF EXPLODING WAS WHY IT HAPPENED. *TR

NHTSA ODI 10644535

TL* THE CONTACT OWNS A 2013 LEXUS CT HYBRID (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH WITH THE BRAKE PEDAL DEPRESSED THE BRAKES DISENGAGED WHEN DRIVING OVER ANY UNEVEN SURFACE ON THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. *TR

NHTSA ODI 10535518

DESIGN DEFECT: TURN SIGNAL FAILS TO CANCEL AFTER A SWEEPING TURN (E.G., RIGHT OR LEFT TURN FROM 2ND LANE, OR A "CORNER CUT" YIELD-TYPE TURN). SAFETY ISSUE IS THAT A NON-CANCELLED TURN SIGNAL CAN THEN CAUSE OTHER DRIVERS TP BELIEVE YOU WILL BE TURNING, WHEN NO SUCH TURN IS CONTEMPLATED. THIS VEHICLE EMPLOYS "PROGRESSIVE STEERING", WHICH MEANS THAT STEERING WHEEL ROTATION IS PROGRESSIVELY MAGNIFIED IN THE TURN OF THE FRONT WHEELS. IT APPEARS THIS MINIMAL STEERING WHEEL MOVEMENT REQUIRED FOR A SWEEPING TURN WAS NOT CONTEMPLATED IN THE PLACEMENT OF THE TURN SIGNAL CANCELLATION MECHANISM ON THE STEERING COLUMN. BEST SOLUTION WOULD BE TO REPOSITION THE AUTO-CANCELLATION TABS SO THAT ALL TURNS WOULD PROPERLY CANCEL. SECONDARY -- EASIER & CHEAPER -- REMEDY WOULD BE TO ADD A PROFOUNDLY AUDIBLE INTERIOR SIGNAL FOR A SIGNAL LEFT UNCANCELLED FOR GREATER THAN (20?) SECONDS. *TR

NHTSA ODI 10509313

I RECENTLY PURCHASED THE CT200 HYBRID AND I NOTICED AT NIGHT AND DURING LOW-LIGHT PERIODS OF THE DAY, THE WINDSHIELD SPLITS LIGHTS (TAILLIGHTS, HEADLIGHTS, STREET LAMPS, AND TRAFFIC LIGHTS) INTO 3 IMAGES WITH ONE DISTINCT LIGHT IN THE MIDDLE AND A GHOST ABOVE AND BELOW. THE 3 IMAGES MERGE INTO ONE WHEN I AM CLOSER TO THE RESPECTIVE LIGHT. I TOOK MY CAR INTO THE DEALERSHIP, AND THE SHOP FOREMAN WAS ABLE TO DUPLICATE THE ISSUE WITH MY CAR AND HIS OWN PERSONAL CT200HYBRID. I ASKED FOR A CT AS A LOANER TO SEE IF IT WAS JUST MY CAR, BUT THE DISTORTION ALTHOUGH LESS SEVERE, WAS STILL THERE. THE DEALERSHIP HAD NO SOLUTION AND DIRECTED ME TO OPEN AN ACTIVITY THROUGH CORPORATE OFFICE. THE CORPORATE INITIALLY HAD NOTHING TO OFFER, CLAIMING THE DISTORTION TO BE A "CHARACTERISTIC" NOT A DEFECT. THIS CHARACTERISTIC WAS NOT MADE EXPLICITLY KNOWN TO ME AT THE TIME OF THE PURCHASE. AFTER MUCH DELIBERATION, LEXUS OFFERED TO REPLACE MY WINDSHIELD WITH THE LOANER CAR THAT I HAD TAKEN HOME BECAUSE IT HAD LESS DISTORTION. INSTEAD OF REPLACING IT WITH A NEW WINDSHIELD, THIS WAS THEIR "ONE-TIME COURTESY" OFFER. THIS IS NOT A CHARACTERISTIC, IT IS A DEFECT. IT IS VERY DISTRACTING, SEEING TRIPLE LAYERS OF LIGHTS, AND ULTIMATELY UNSAFE TO BE ON THE ROADS AT NIGHT. *TR

NHTSA ODI 10503940