What 380 owners told NHTSA about the 2013 Kia Sportage Phev

MY WIFE AND SEVEN YEAR OLD SON WAS DRIVING DOWN A 2 LANE INTERSTATE GOING 65MPH IN HER 2013 KIA SPORTAGE 130,000 MILES BEFORE THE ENGINE SIEZED UP ON HER AVOIDING A COLLECTION WITH A SEMI. CALLED CUSTOMER SERVICE AND THEY HAD ME TAKE THE VECHICAL TO THE DEALERSHIP FOR A GOOD WILL CHECK SINCE IT WAS OUT OF WARRENTY. DEALERSHIP CAME BACK AND TOLD ME I HAD PROPER MAINENTANCE RECORDS AND THERE WAS NO SLUDGE BUILD UP IN THE HEADS. THEY TOLD ME THEY COULDNT FIND ANY FAULT OF MY OWN FOR THE ENGINE SEIZING UP. THEY THEN TOLD ME THE DISTRICT MANAGER DENIED THE GOOD WILL BASED ON NO OTHER VECHICALS NOT HAVING THIS ISSUE. ALTHOUGH I HAVE READ HUNDREDS OF REPORTS OF THIS HAPPENING TO MANY 2013 KIA SPORTAGES WITH FWD. THIS IS NOT RIGHT. KIA NEEDS TO FIX THEIR MISTAKES! NOT ONLY FOR THE VECHICAL FAILING BUT RISKING THE LIFE OF MY WIFE AND SON.

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I WAS DRIVING DOWN A BUSY HIGHWAY WHEN I STARTED HEARING A LOUD NOISE COMING FROM MY CAR. SOON AFTER THIS, THE CAR STOPPED WORKING. MY THREE MONTH OLD DAUGHTER WAS IN THE CAR. IT WAS 10:00 PM WHICH MAKES THIS HIGHWAY MUCH MORE DANGEROUS AND WAS GOING AT HIGH SPEEDS. WAS BARELY ABLE TO PARK THE VEHICLE (THANKFULLY I WAS ON THE RIGHT LANE). I HAD THE VEHICLE TOWED TO MY KIA DEALER AND AFTER CHECKING THE VEHICLE THEY INFORMED BE THAT I NEEDED A NEW ENGINE. EVEN THOUGH THERE IS AN ENGINE RECALL FOR 2013 KIA SPORTAGE VEHICLES WITH THE SAME EXACT PROBLEM, THEY CLAIMED THAT MY CAR IS NOT INCLUDED IN THE RECALL. I AM NOW WAITING TO SEE IF THE WARRANTY COVERS THE DAMAGE. THEY WANT TO INSPECT THE ENGINE FIRST. TAKING THE ENGINE DOWN ALONE COSTS $1,000 IF THE WARRANTY REFUSES TO COVER THE REPAIRS. MY QUESTION IS: WHY ISN'T KIA REPAIRING ALL VEHICLES WITH THIS PROBLEM?? WHY ISN'T MY VIN PAR OF THE RECALL?? WE COULD HAVE LOST OUR LIVES THAT DAY, INCLUDING MY 3 MONTH OLD BABY. KIA MUST BE FORCED TO COVER THE COST OF REPLACING THESE FAULTY ENGINES BEFORE LIVES ARE LOST. US, KIA CUSTOMERS, SHOULD NOT BE FORCED TO COVER THE COST OURSELVES. MY VEHICLE IS ONLY 75,000 MILES.

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THE VEHICLE KIA SPORTAGE 2013 BEGAN WITH A STRONG NOISE IN THE ENGINE, WE TAKE IT TO THE MECHANIC AND ON HAVING REMOVED THE LID OF THE CRANK, IT SAW METAL PARTICLES AND WE DECIDE TO STOP TO INVESTIGATE THE REASON AND VERIFY IN INTERNET A RECALL SC147 OF THE ENGINE

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TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING, AN ABNORMAL NOISE WAS COMING FROM THE ENGINE AND THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOGROUP KIA (MARGINAL KENNEDY, SAN JUAN, PR 00920, (787) 333-0122) WHERE IT WAS DIAGNOSED THAT THE ENGINE BEARINGS FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE BEARINGS WERE CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,012.

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DRIVING ON A VERY BUSY CITY ROAD, CAME TO A RED TRAFFIC LIGHT. WENT TO PROCEED AS THE TRAFFIC LIGHT TURNED GREEN AND NOTHING. THE CAR JUST QUIT & WOULD NOT RESTART. NO SIGNS OR WARNINGS THAT THERE WAS AN ISSUE. MOTOR SEIZED. I WAS ALMOST HIT BY SOMEONE WHO DID NOT REALIZE I WAS HAVING CAR ISSUES. HAD MY GRAND CHILDREN IN THE VEHICLE WITH ME. THEY WERE FRIGHTENED BY PEOPLE HONKING AND YELLING AT ME AND BEING STUCK IN THE MIDDLE OF A VERY BUSY ROAD

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ON JUNE 26, CAR PARKED IN SHOPPING MALL PARKING LOT AND CAR CAUGHT ON FIRE (UNDER HOOD) WHILE I WAS AT WORK.

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MALFUNCTIONING BACK UP CAMERA DEALER WILL NOT REPLACE BECAUSE UNDER WARRANTY BECAUSE IT WORKS INTERMITTENTLY

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TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DETERMINED THAT BEARING WEAR CAUSED THE ENGINE TO SEIZE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNKNOWN.

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I WAS DRIVING THE VEHICLE AND OUT OF NOWHERE THE ENGINE STARTING MAKING A PINGING SOUND AND 5 MINUTES LATER THE CAR JUST SHUT OFF AND WOULDN'T TURN BACK ON. I HAD THE CAR TOWED TO MY MECHANIC WHO ADVISED THAT THE MOTOR WAS BLOWN, 2 SPUN ROD BEARINGS AND THE ENGINE SEIZED.

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ENGINE HAD A KNOCKING IN IT. TOOK TO A GARAGE AND WAS TOLD ENGINE HAD FAILED AT 128,000 MILES AND NEEDS A NEW ENGINE. CALLED KIA AND WAS TOLD NOT ON RECALL EVEN THOUGH TWO OTHER ENGINES FOR THIS YEAR ARE RECALLED DUE TO EARLY ENGINE FAILURE. HOPING THIS MODEL ENGINE WILL SOON BE ON THE RECALL LIST ALSO.

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I RETURNED HOME FROM VACATION DRIVING DOWN MY STREET AND VEHICLE SHACKED THEN STALLED. THE VEHICLE STARTED BACK AS I WAS ABLE TO GET VEHICLE HOME. THE NEXT DAY VEHICLE WOULDN'T START SO I BOUGHT A BATTWRY CAUSE IT WAS NO POWER TO THE VEHICLE. AFTER REPLACING THE BATTERY VEHUCLE STILL HAD NO POWER. TOWED VEHICLE TO SHOP THAT MONDAY AND WAS ADVISED MY MOTOR WAS LOCKED UP. I CHECK ONLINE ABOUT MY TYPE OF VEHICLES AND LEARNED THERE WAS A RECALL. I CONTACTED KIA DEALERSHIP AND WAS ADVISED THAT MY VIN IS NOT INCLUDED IN RECALL EVEN THOUGH IT DONE THE SAME THING THE RECALL ADVISED WOULD HAPPEN.

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TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SMOKE AND SHUT OFF. THE CONTACT STATED THAT "OIL SPRAYED ALL OVER THE ENGINE" AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ANDY MOHR AVON NISSAN (317-279-3333, LOCATED AT 8867 E US HIGHWAY 36, AVON, IN 46123) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

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TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ALLENTOWN KIA (2350 LEHIGH ST, ALLENTOWN, PA 18103, (610) 628-3126) WHERE IT WAS DIAGNOSED THAT THERE WAS BEARING WEAR, METAL SHAVINGS IN THE OIL, AND ENGINE DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13301394. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE WARRANTY DID NOT TRANSFER TO OWNERS. THE FAILURE MILEAGE WAS 58,084.

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SEE ATTACHMENT

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'TAKATA RECALL' GASOLINE SMELLS COMING FROM THE OIL DIPSTICK WHEN I CHECKED THE OIL LEVEL I COULD SMELL GASOLINE INSIDE MY OIL , MY VEHICLE WAS STATIONED IN MY DRIVEWAY UNDER MY CARPORT.

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I WAS ON THE INTERSTATE DRIVING AROUND 70 MILES PER HOUR MY CAR DIED AS IN STOPPED IN FRONT OF A SEMI! MY CAR HAS BEEN SERVICED REGULARLY AND HAD NO PROBLEMS -NOTHING-NO NOISE IT JUST DIED. WE ARE LUCKY I WAS NOT KILLED. CAR WAS TOWED TO COOKEVILLE KIA THEY SAID IT WAS INTERNAL ENGINE FAILURE POSSIBLE ROD BEARING. HE TOLD US IT WOULD COST AROUND $7000 TO FIX. I STILL OWE 4000 ON MY PIECE OF CRAP OF A CAR THAT ONLY HAD 130,000MILES ON IT. I HAVE HAD A FEW NIGHTMARES FROM THE ORDEAL AND IN GENERAL, I'M KINDA SCARED TO DRIVE EVEN A FEW DAYS LATER. I AM SO DISAPPOINTED I WAS TOLD IT'S NOT UNDER RECALL BUT HOWEVER I KEEP SEEING THE SAME YEAR AND CAR ON ALL KIND OF WEBSITES WITH THE SAME PROBLEM. THE ONLY THING GOOD ABOUT THIS SITUATION IS THAT MY CHILDREN WERE NOT IN THE CAR WITH ME. I WILL NEVER PURCHASE ANOTHER KIA! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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INTERIOR DOOR PANELS EXPANDED DUE TO WEATHER (HEAT IN CALIFORNIA) AND DOORS CANNOT BE PULLED OPEN. IN THE EVENT OF A COLLISION, PASSENGERS WOULD NOT BE ABLE TO GET OUT OF THE CAR DUE TO THE EXPANDED INTERIOR DOOR PANELS.

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WHILE DRIVING MOTOR SUDDENLY STARTS KNOCKING. TOOK TO THE GARAGE WAS TOLD MOTOR COULD SIEZ UP ANY TIME WASN'T SAFE TO DRIVE. THEY ALSO SAID THERE WAS A RECALL ON SOME MOTORS FOR THE SAME REASON. MY MODLLD WAS NOT INCLUDED. I FEL THIS IS AN ISSUE THAT SHOULD BE INVESTIGATED FURTHER.

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ENGINE STOPPED RUNNING WHILE DRIVING AT 50 MPH ON A STATE HYWAY AND CAR CAME TO SUDDEN STOP, CAR WAS DIAGNOSED WITH SEIZED ENGINE AND THE OIL HAS METAL FILINGS IN IT

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MY WIFE WAS DRIVING THE CAR SHE WENT TO PASS SOMEONE ON A COUNTY ROAD AND THE CAR DIED. SO SHE PUT THE CAR IN NEUTRAL TO COAST OUT OF THE WAY. TRIED TO START THE CAR NOTHING, ACTED LIKE BAD BATTERY. TRIED BOOSTING THE CAR OFF SAME THING. REPLACED BATTERY SAME THING. SAW SMOKE COMING FROM THE CAR ENGINE WHEN CRANKING THE ENGINE WHILE BEING BOOSTED. THE SMOKE WAS COMING FROM THE STARTER. TOOK THE STARTER OFF, TRIED TURNING THE CRANKSHAFT, COULDN'T TURN THE ENGINE AT ALL. ACTED LIKE THE ENGINE WAS LOCKED UP. CALLED TOW-TRUCK TO TAKE THE CAR TO THE REPAIR SHOP. FORD DEALERSHIP WHERE I BOUGHT THE CAR, TO BE CHECKED OUT. THEY SAID THE ENGINE WAS LOCKED UP ALSO, SAID THEY REMOVED THE FIRST AND SECOND PIECE OIL PAN. REMOVED CENTER CRANK SHAFT MAIN BEARING CAP, REMOVED ALL FOUR CONNECTING ROD BEARING CAPS AND FOUND CONNECTING ROD #3 BEARING SEIZED TO THE CRANK SHAFT. THE OTHER BEARINGS WERE IN ROUGH SHAPE ALSO. I HAVE ALL THE PAPER WORK PROVING THAT THE OIL WAS CHANGED EVERY 3 THOUSAND MILES. THE CAR ONLY HAD 125,000 MILES ON IT. DEALERSHIP SAID THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE THERE WAS SHAVING IN THE OIL PAN FROM THE BEARINGS AND PROBABLY IN THE OIL PUMP ALSO. HAD TO PAY THE FORD DEALERSHIP $533.90 TO TELL ME THE ENGINE WAS LOCKED UP. THEY SAID A NEW ENGINE WAS $5000 NOT COUNTING WHAT IT WOULD COST TO HAVE IT INSTALLED, THEY SAID THE NEW ENGINE HAD UPGRADED BEARINGS. SO THEY NEW THERE WAS A PROBLEM. FOUND SOME USED ENGINES FOR ABOUT $3000 DOLLARS BUT SCARED THAT THE SAME THING WOULD HAPPEN AGAIN. CALLED KIA DEALERSHIP THEY SAID THAT THERE WAS A RECALL ON THE SAME YEAR 2013 KIA SPORTAGE EX AS MINE, WITH THE SAME ENGINE. BUT NOT ON MY VIN #. LOOKED ON THE INTERNET THERE WAS A LOT OF THE SAME 2013 KIA SPORTAGE EX VEHICLES THAT THEY SAID HAD THE SAME PROBLEMS AS MINE AND THERE VIN # WERE NOT COVERED ALSO. KIA SHOULD FIX THE PROBLEM IT THEY KNOW THERE IS A PROBLEM.

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MY CAR WITH 138,700 MILES QUIT ACCELERATING WHILE DRIVING ON THE HIGHWAY. HAD IT TOWED TO AN INDEPENDENT SHOP SINCE I WAS OUT OF TOWN. TOLD THE BOTTOM OF MY ENGINE FAILED AND THERE WAS METAL SHAVINGS IN MY OIL. HAD NORMAL MAINTENANCE DONE AND 2 WEEKS BEFORE MY CAR STOPPED RUNNING HAD IT CHECKED AND OIL CHANGED. NO METAL SHAVINGS AND NO LEAK. MY CAR HAD OIL IN IT. TOLD BY KIA DEALER THAT MY VIN WAS NOT ON RECALL LIST DESPITE MECHANIC STATING THAT WHAT HAD OCCURRED TO MY CAR WAS EERILY SIMILAR TO WHY THE ENGINES WERE BEING RECALLED. NO REASON GIVEN FOR MY ENGINE TO FAIL. HAD CAR TOWED TO KIA DEALER. KIA DEALER THEN STATED THAT IT WOULD BE 11K TO FIX MY CAR. CALLED KIA CUSTOMER SERVICE. ONCE MORE TOLD MY VIN WAS NOT AFFECTED AND THAT MY ENGINE WOULD NOT BE FIXED UNDER RECALL. KIA DEALER STATED THERE WAS NO OBVIOUS REASON WHY THE BOTTOM OF MY ENGINE WOULD FAIL.

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ENGINE FAILURE

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TAKATA RECALL DRIVING MY DAUGHTER 2013 KIA SPORTAGE THE OTHER DAY HEARD A TERRIBLE METAL NOISE ON THE WAY HOME. NO WARNING LIGHTS CAME ON. IT DIDN'T OVER HEAT OR ANYTHING . I WAS WAS LESS THEN 1/2 MILE FROM THE HOUSE SO I DROVE IT HOME. ON THE WAY THE NOISE GOT LOUDER AND RIGHT IN FRONT OF THE HOUSE ALL POWER SHUT DONE AND THE CAR STOPPED. THANK GOD IT WAS ME AND NOT MY DAUGHTER. I GOT IT TO SIDE OF THE ROAD. IVE ONLY HAD THE CAT ABOUT 14 MONTHS AND IT LOOKS AND DROVE LIKE A NEW ONE. OF COURSE ITS THE ENGINE AND GUESS WHAT ITS VIN.# IS NOT ON THE RECALL LIST. I BOUGHT A KIA FROM A KIA DEALER FOR THE REASON OF LASTING A LONG TIME FOR A STUDENT DRIVER. I CALLED KIA CUSTOMER RECALL # AND THEY BASICALLY SAID SORRY WE CANT HELP YOU. MY QUESTION IS IF YOU HAVE A RECALL ON 2011-13 AND NOW 2014-2018 ALL ENGINES WHY ISN'T MINE INCLUDED JUST BECAUSE OF A CERTAIN VIN.# GOING WITH THE ODDS I WOULD BET MY IS BAD ALSO. IM OUT ALL THIS MONEY PLUS THE COST OF COLLEGE. I WOULD HOPE KIA WOULD PLEASE RECONSIDER THEIR RECALL AND DO ALL 2013 'S ALSO. PLEASE HELP!!!

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MY 2013 KIA SPORTAGE EX HAS A FAILED ENGINE AT 50K MILES. ON JULY 2ND, 2019 AT ABOUT 1:15PM I WAS DRIVING AND WITHOUT ANY WARNING I HEARD A LOUD SOUND COME FROM THE ENGINE SO I IMMEDIATELY PULLED OVER AND CHECKED THE ENGINE. I SAW OIL POURING OUT OF THE ENGINE BLOCK. IT WAS TOWED TO A LOCAL KIA DEALERSHIP WHO CONFIRMED THAT ENGINE WAS LEAKING OUT OF A HOLE IN THE ENGINE BLOCK. THE GENTLEMAN FROM THE SERVICE DEPARTMENT AT THE LOCAL KIA DEALERSHIP STATED THAT THE CONNECTING ROD BROKE OFF THE BARRING AND SHOT OUT OF THE ENGINE BLOCK. AS I DID SOME RESEARCH THIS IS THE EXACT ISSUE KIA HAS ISSUED RECALLS FOR TO FIX ON KIA SPORTAGE 2011-2013 MODELS AND OTHER MODELS AS WELL; HOWEVER, MY VIN IS NOT INCLUDED IN THEIR SET OF RECALLS. I WAS TOLD TO CONTACT KIA CONSUMER AFFAIRS BECAUSE MY CAR IS NOT UNDER WARRANTY BECAUSE I AM NOT THE ORIGINAL OWNER AS I PURCHASED THE VEHICLE FROM A DEALERSHIP BACK IN 2014 WITH 10K MILES ON IT. TODAY IS 8/19/19 AND I AM STILL WAITING FOR A FINAL ANSWER REGARDING A GOOD WILL CLAIM FROM KIA CONSUMER AFFAIRS WHICH MEANS I AM STILL WITH OUT MY CAR. KIA IS TAKING ADVANTAGE OF ITS CUSTOMERS BY NOT ISSUING A WIDER RECALL REGARDING THEIR DEFECTIVE ENGINES AND FORCING ITS CUSTOMERS TO PAY FOR REPLACEMENT ENGINES.

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TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 65 MPH, THE ENGINE SEIZED AND THE VEHICLE TURNED OFF. THE DRIVER WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD AND NOTICED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.

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